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Added 10 mins ago
GP
Business Development Sales Representative
Global Payments Inc.
Vancouver, BC
- Full-time
Make your mark at one of the biggest names in payments. We’re looking for a Business Development Representative to join our ever-evolving SMB Sales team and help shape the future of global…
Added 10 mins ago
R
Strategic Operations Manager - Partnerships
Relay
Toronto, ON
- Full-time
We’re looking for a Strategic Operations Manager - Partnerships to join our team supporting the Partner Sales team to empower accounting and bookkeeping professionals to better serve their…
Added 10 mins ago
LK
Vice President, Sustainability
LHH Knightsbridge
Sudbury, ON
- Contract
The Vice President, Sustainability will lead the organization's sustainability, environmental, permitting, Indigenous relations, community engagement, and ESG strategy functions. This…
Added 10 mins ago
IG
Manufacturing Engineering Technologist
IMT Group
Ingersoll, ON
- $71,800 to $103,300 CAD / year
- Full-time
Elevate your expertise with IMT Precision! We are recruiting for a Manufacturing Engineering Technologist to join our team and contribute to the delivery of essential manufacturing…
Added 10 mins ago
HR
Technology Operations Manager
Hughes Recruitment & Strategy Collective
Hague, SK
- Full-time
This is a growth-driven leadership opportunity for a knowledgeable, people-focused IT professional to lead a team of Level 1, Level 2, and Level 3 Technicians while remaining actively…
Added 10 mins ago
AB
Senior Salesforce Enterprise Architect (hybrid job)
Ateko, backed by Bell Canada
Toronto, ON · Greater Toronto Area, Canada
- Contract
Lead architecture and solution design activities for enterprise-scale Salesforce programs.
Added 10 mins ago
S
Software Developer - Data Pipelines
Squarepoint
Montreal, QC
- Full-time
We achieve an economy of scale through building new frameworks, libraries, and services used to increase the team's quality of life, throughput, and code quality. Teamwork and collaboration…
Added 10 mins ago
KC
Senior Consultant, Finance Transformation-Insurance
KPMG Canada
Toronto, ON
- Full-time
We are seeking a highly motivated Senior Consultant to support our Toronto Team in delivering transformative solutions and building a market-leading practice. If you thrive in dynamic…
Added 10 mins ago
C
Senior Project Manager (Commercial Interiors)
Clearspace
Toronto, ON
- Full-time
Lead pre-construction activities, including feasibility, budgeting, estimating, tendering, and schedule development, in close coordination with the design team.
Added 10 mins ago
TI
Sr. Analytics Developer
Techtronic Industries Canada Inc.
Toronto, ON
- Full-time
Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, outdoor equipment, and floorcare products? At TTI, we are known for our…
Added 10 mins ago
TI
Quality Technician 3
Techtronic Industries Canada Inc.
Georgina, ON
- Full-time
Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for our innovative products,…
Added 12 mins ago
IW
Senior Developer, AI-Enabled
Iconic Wineries of British Columbia
Vancouver, BC
- Full-time
As our Senior Developer, AI-Enabled, you'll lead the technical delivery of projects end-to-end, from shaping requirements with business analysts and users to architecting, building, and…
Added 12 mins ago
Manager, Content Marketing
Varicent
Toronto, ON
Join Excellence: Work in a diverse, collaborative, and innovative team.
Added 12 mins ago
VC
Product Growth Marketing Manager, Lifecycle & GTM Systems
Valsoft Corporation
Remote, Canada
- Full-time
- Remote
…we're building on that expertise with a growing ecosystem of software supporting childcare organizations across food program compliance, business management, professional development, and…
Added 12 mins ago
AW
Senior Manager, Data Governance Implementation
Aviso Wealth
Remote, Canada
- $115,000 to $135,000 CAD / year
- Full-time
- Remote
We’re looking to fill an opening for a Senior Manager, Data Governance Implementation, to join our Technology Partners team.
Added 27 mins ago
GD
Co-op Winter 2027 - Software Engineering - 4-8 months
General Dynamics Missions System International
Cole Harbour, NS · Ottawa, Ontario
- Internship
In this role, students support software development activities for mission-critical systems within the Air & Naval Sonar Systems group. Students gain hands-on experience in software design,…
Added 27 mins ago
M
Senior Full Stack Engineer, Customer & Cardholder Experiences
Marqeta
Remote, Canada
- Full-time
- Remote
We are looking for a Senior Full Stack Software Engineer to join our Customer & Cardholder Experiences team, delivering innovative UIs and embeddable solutions to transform the experience…
Added 27 mins ago
H
Technical Project Manager
Heidi
Remote, Canada
- $130,000 to $145,000 CAD / year
- Full-time
- Remote
We're a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.
Added 27 mins ago
PC
IT SR&ED, Manager (Bilingual FR/EN)
Pwc Canada
Montreal, QC
- Full-time
Contribute to the development of your own and the team’s technical acumen
Added 40 mins ago
CE
Senior Electrical Engineer, Traffic Signals Team Lead
Colm Engineering Ltd
Hamilton, ON
- Full-time
QA/QC Project Management Software and ensure employee compliance
Added 40 mins ago
GP
Business Development Sales Representative
Global Payments Inc.
Halifax, NS
- Full-time
Make your mark at one of the biggest names in payments. We’re looking for a Business Development Representative to join our ever-evolving SMB Sales team and help shape the future of global…
Added 40 mins ago
NC
Account Executive - Managed Services, Cloud & Cybersecurity
Nuvollo Corp.
Toronto, ON
- Full-time
5–8 years of progressive B2B sales or business development experience in IT services, managed services, cloud, cybersecurity, infrastructure, software, or related technology environments
Added 40 mins ago
GO
Forest Planning and Development Technician
Government of Manitoba
Winnipeg, MB
- Other
Reporting to the Timber Administration Lead, the Forest Planning and Development Technician supports the Timber Administration Lead in the tracking and reporting of Crown timber harvested…
Added 42 mins ago
PM
AI Program Manager
Picton Mahoney Asset Management
Toronto, ON
- Full-time
…Ontario™ 2020, 2021, 2024 | Best Workplaces™ for Professional Development 2025 | Best Workplaces™ for Young Talent…
Added 56 mins ago
NC
Director of Development
Nature Conservancy of Canada/Conservation de la nature Canada
AB · Alberta, Canada
- Full-time
…(NCC) is looking for an energetic and experienced Director of Development to join a team committed to protecting our most important natural areas and the plants and animals they…

Centah Inc.

Client Services Coordinator, Bilingual

Toronto, ON, Canada

$55,000 to $60,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $55,000 to $60,000 CAD / year
Job type: Full-time
Apply by: Apr 3, 2027
Experience: 2+ years of customer service experience, ideally in a technical environment involving multiple systems
Posting language: English
Posted: Oct 5, 2026

Original job description

Who we are:

We're a Toronto-based SaaS company with over 15 years of experience helping businesses establish, maintain, and optimize their home service programs. We specialize in enterprise-scale lead management software designed specifically for the home services industry, built to handle the complexity and volume that large operations demand.

Centah Flint, our field lead capture app, lets teams capture leads and book appointments on the spot from real-time availability, and our North American Contact Center supports clients across the United States and Canada. We're more than a software provider - we're an end-to-end partner to make your home service program run smarter and more efficiently.

About the role:

We are a team responsible for making our Client's operation efficient and easy. If you like to help people, you are responsible by nature, enjoy problem solving and are a team player who has a great attitude, this is a job for you.

Your role will be to take care of all the back-end processes and systems to ensure a smooth operation. You will be in charge of updating/configuring the different systems and keeping all the parties involved in the operation informed so they can complete their own processes with the information you provide. In addition, you will suggest ways to improve the operation.

What you'll be doing:

Intake and manage service requests submitted by system users.
Provide concierge administrative support
Execute onboarding activities and deliver training for the systems users.
Develop business process documentation
Contribute to the department optimization and business process improvement initiatives.
Assist with user account management activities (e.g., onboarding and offboarding of employees)
Contribute to maintaining SLAs at 95%
Execute back-up Contact Centre Agent responsibilities, as required

Who you are:

Strong communication skills; able to speak with a variety of stakeholders with confidence, adjusting message and delivery to meet the relevant audience
Possesses a highly collaborative working style and demonstrated experience excelling in a cross-functional role
Positively contribute to our company culture: embrace and embody our core values, promote a culture of inclusivity and belonging and celebrate wins together

Requirements

2+ years of customer service experience, ideally in a technical environment involving multiple systems
Bilingual fluency in French and English is required
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) or Google Workspace (Docs, Sheets, Slides)
A proactive and persistent approach to challenges, with the drive to help the company achieve its goals
Ability to address issues with a sense of urgency and prioritize tasks effectively
Dedication to producing high-quality work that aligns with the organization's standards
Capacity for analytical thinking, sound judgment, and the ability to make decisions considering various levels of risk and complexity
A commitment to delivering exceptional service to both internal and external clients

Benefits

Winner of Canada's Most Admired Corporate Cultures, twice. We offer more than just the basics, take advantage of:

An award-winning culture with a collaborative & inclusive team
Competitive pay and performance-based bonus:

Annual Base Salary: $55,000 - $60,000
Annual Bonus: 20%

Committed to flexible work arrangements, offering hybrid workplace options
Comprehensive medical, dental and vision coverage + Lifestyle Account
RRSP Matching and Parental Leave Top UP Program
In office massage, meditation & workout sessions
Virtual events such as Lunch & Learns, company parties, fun team activities and charity initiatives
Career learning and development programs

Next Steps:

If what you just read excites you, we'd like to hear from you! Please submit your application and we'll contact you if you are selected to move forward in the process.

Centah is an equal opportunity employer. We celebrate diverse backgrounds and perspectives because we know they make our team stronger and our product better. We hire based on talent, potential, and culture add - no matter your background, identity, or life experience, you are welcome here.

We may use AI to support our hiring process. While these tools assist our team, applications are ultimately reviewed and assessed by our recruiters. If you require accommodation at any stage of the recruitment process, please let our People Success team know. Please note that this posting is for an existing vacancy, and all employment offers are contingent upon a successful background and credit check, among other verifications.

Apply About employer

More about this job

Responsibilities

Manage service requests, provide administrative support, configure systems, and keep stakeholders informed to support smooth client operations. Onboard and train users, document and improve business processes, assist with account management, help maintain service-level agreements, and provide backup contact center support as needed.

Requirements

Requires at least two years of customer service experience, ideally in a technical environment involving multiple systems, and fluency in both French and English. Candidates should be proficient with Microsoft Office or Google Workspace and demonstrate strong communication, collaboration, analytical judgment, prioritization, initiative, and commitment to high-quality service.

Skills

Customer Service
French-English Bilingual Communication
Stakeholder Communication
Administrative Support
System Configuration
Service Request Management
User Onboarding and Training
Process Improvement
User Account Management
Microsoft Office Suite
Google Workspace
Analytical Thinking
Problem Solving
Task Prioritization
Cross-Functional Collaboration

Benefits

Competitive Pay
Performance-Based Bonus
Hybrid Work Options
Medical Coverage
Dental Coverage
Vision Coverage
Lifestyle Account
RRSP Matching
Parental Leave Top-Up
In-Office Massage, Meditation, and Workout Sessions
Virtual Events and Team Activities
Career Learning and Development Programs

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Home Services
Lead Management Software
Lead Capture
Contact Center
Client Services
Service Requests
System Configuration
Administrative Support
User Onboarding
User Training
Process Improvement
User Account Management
Service-Level Agreements
Customer Service
French
English
Microsoft Office Suite
Excel
PowerPoint
Word
Google Workspace
Docs
Sheets
Slides
Stakeholder Communication
Cross-Functional Collaboration
Risk Assessment
Appointment Booking

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