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Added 21 mins ago
OH
Bilingual Care Coordinator, Temporary Full Time, Palliative, Labelle
Ontario Health atHome
Ottawa, ON
- Full-time
As a Bilingual Care Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers…
Added 21 mins ago
OH
Care Coordinator, Temporary Full Time, Palliative, Labelle
Ontario Health atHome
Ottawa, ON
- Full-time
As a Care Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers and other…
Added 21 mins ago
TH
Commercial Operations Coordinator
Trudell Healthcare Solutions Inc.
London, ON
- Full-time
…Healthcare Solutions are looking for a Commercial Operations Coordinator who brings together marketing know-how, strong business instincts, and a genuine commitment to the customer. Working…
Added 21 mins ago
VT
Logistics Coordinator
VM Talent Partners
Montreal, QC · Greater Montreal Metropolitan Area
- $60,000 to $65,000 CAD / year
- Full-time
Our client is a growing international company looking for a Logistics Coordinator – Last Mile to manage the coordination of frozen imports into North America and oversee shipments from…
Added 22 mins ago
B
Manager, Finance (Controllership)
BMO
Toronto, ON · BMOPLACE
- Full-time
The Manager serves as the central coordinator for quarterly Board and Committee reporting, including financial statements, regulatory disclosures, and executive management materials, while…
Added 37 mins ago
23029 - HMP Winchester - Business Administrator
Ministry of Justice UK
Windsor, ON
The job holder is expected to be competent in their area of work, any specific qualifications or training required will be detailed in the relevant job description.
Added 52 mins ago
CO
Data Coordinator
College of Pharmacists of Manitoba
Winnipeg, MB
- Full-time
The College of Pharmacists of Manitoba (CPhM) is seeking a detail‑oriented and highly organized professional to join our team as Data Coordinator.
Added 52 mins ago
TH
Registered Practical Nurse (RPN) - Temp PT (10 Months)
The Hospice of Windsor and Essex County
Leamington, ON
- $30.99 to $35.81 CAD / hour
- Temporary
…Physicians, Registered Nurses, Personal Support Workers (PSW), Coordinator of Volunteers, Social Workers and volunteers at the Hospice…
Added 52 mins ago
TH
Registered Practical Nurse (RPN) - Temp PT (8 Months)
The Hospice of Windsor and Essex County
Leamington, ON
- $30.99 to $35.81 CAD / hour
- Temporary
…Physicians, Registered Nurses, Personal Support Workers (PSW), Coordinator of Volunteers, Social Workers and volunteers at the Hospice…
Added 52 mins ago
TC
Program Manager, Full-Time
Taproot Community Support Services
Maple Ridge, BC
- Full-time
participates in agency decision making and is the primary liaison with the contracting body. This position is responsible for overseeing staff members as well as a Program Coordinator.
Added 53 mins ago
Operations Admin-Driver Coordinator
Fastfrate Group
Windsor, ON
…continuous improvement. Through advanced technology, ongoing training, and diverse career opportunities across driving, operations, maintenance, logistics, and administration, Challenger…
Added 53 mins ago
Commercial Operations Coordinator
Trudell Medical Group
London, ON
…Healthcare Solutions are looking for a Commercial Operations Coordinator who brings together marketing know-how, strong business instincts, and a genuine commitment to the customer. Working…
Added 53 mins ago
SA
Logistics Coordinator
Sollio Agriculture
ON · Tilbury, Southwestern Ontario
- Full-time
Join our dynamic team in the thriving seed industry as a Logistics Coordinator and be part of a company that values innovation, teamwork, and growth. If you are highly organized, have a…
Added 1 hour ago
AH
Clinical Research Coordinator - Phase 1 Group
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
…cancer therapies? We are seeking a dynamic Clinical Trials Coordinator to join our Clinical Trial Unit (CTU), with a primary assignment to the Phase 1 group. Reporting to the CTU Associate…
Added 2 hours ago
UO
Student Support Assistant
University of Victoria
Victoria, BC
- Full-time
Reporting to the Coordinator, Frontline Student Support, the Student Support Assistants are responsible for representing the Office of the Registrar to support applicants, current and…
Added 2 hours ago
J
Appeals Coordinator
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Appeals Coordinator based in Canada.
Added 2 hours ago
PS
Operations Coordinator
Precision Specialized Inc.
Burford, ON
- Full-time
We're looking for an Operations Coordinator who thrives in a fast-paced environment and wants to build a career in specialized transportation and logistics. If you're organized, enjoy…
Added 3 hours ago
PH
Social Worker
Provincial Health Services Authority
Kamloops, BC
- Full-time
The Social Worker reports operationally to the Manager or the Patient Care Coordinator and for discipline/practice reports to the BCMHSUS Practice Consultant Social Work/Professional…
Added 3 hours ago
PH
Concurrent Disorders Counsellor, Minimum and Medium Security Units FPS
Provincial Health Services Authority
Port Coquitlam, BC
- Part-time
…offenders. Under the day-to-day supervision of the Clinical Coordinator and direction of the Director Rehabilitation Services the Concurrent Disorders Counsellor, Maximum and Multi-Level…
Added 3 hours ago
PH
Coordinator, Workplace Health
Provincial Health Services Authority
Vancouver, BC
- Full-time
Reporting to the Manager, Workplace Health, the Workplace Health Coordinator provides effective case management and administrative support for the Disability Management process for an…
Added 3 hours ago
PH
Project Coordinator
Provincial Health Services Authority
Vancouver, BC
- Full-time
The Project Coordinator supports the planning and implementation of full-cycle capital and procurement projects within the Business Management Office, such as liaising with various internal…
Added 3 hours ago
PH
Medical Technologist Cytogenetics P2A
Provincial Health Services Authority
Vancouver, BC
- Temporary
…clean and safe working area 13. Notifies Team Lead or Technical Coordinator of any equipment malfunction, patient safety learning occurrence or non-conformance to standard operating…
Added 3 hours ago
PH
Project Coordinator
Provincial Health Services Authority
Vancouver, BC
- Full-time
The Project Coordinator supports the planning and implementation of full-cycle capital and procurement projects within the Business Management Office, such as liaising with various internal…
Added 3 hours ago
PH
Policy Analyst, BCMHSUS
Provincial Health Services Authority
Vancouver, BC
- Full-time
…safety is inherent in all aspects of this position. The Policy Coordinator has responsibility for policy management and tracking, and provides policy development support and expertise to…
Added 4 hours ago
CO
Programmer, Generalist
City of Brampton
Brampton, ON
- Full-time
Reporting to the Coordinator, this position provides direct supervision to contract, part-time and volunteer support staff to ensure quality program delivery and excellent customer service…

Centah Inc.

Client Services Coordinator, Bilingual

Toronto, ON, Canada

$55,000 to $60,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $55,000 to $60,000 CAD / year
Job type: Full-time
Apply by: Apr 3, 2027
Experience: 2+ years of customer service experience, ideally in a technical environment involving multiple systems
Posting language: English
Posted: Oct 5, 2026

Original job description

Who we are:

We're a Toronto-based SaaS company with over 15 years of experience helping businesses establish, maintain, and optimize their home service programs. We specialize in enterprise-scale lead management software designed specifically for the home services industry, built to handle the complexity and volume that large operations demand.

Centah Flint, our field lead capture app, lets teams capture leads and book appointments on the spot from real-time availability, and our North American Contact Center supports clients across the United States and Canada. We're more than a software provider - we're an end-to-end partner to make your home service program run smarter and more efficiently.

About the role:

We are a team responsible for making our Client's operation efficient and easy. If you like to help people, you are responsible by nature, enjoy problem solving and are a team player who has a great attitude, this is a job for you.

Your role will be to take care of all the back-end processes and systems to ensure a smooth operation. You will be in charge of updating/configuring the different systems and keeping all the parties involved in the operation informed so they can complete their own processes with the information you provide. In addition, you will suggest ways to improve the operation.

What you'll be doing:

Intake and manage service requests submitted by system users.
Provide concierge administrative support
Execute onboarding activities and deliver training for the systems users.
Develop business process documentation
Contribute to the department optimization and business process improvement initiatives.
Assist with user account management activities (e.g., onboarding and offboarding of employees)
Contribute to maintaining SLAs at 95%
Execute back-up Contact Centre Agent responsibilities, as required

Who you are:

Strong communication skills; able to speak with a variety of stakeholders with confidence, adjusting message and delivery to meet the relevant audience
Possesses a highly collaborative working style and demonstrated experience excelling in a cross-functional role
Positively contribute to our company culture: embrace and embody our core values, promote a culture of inclusivity and belonging and celebrate wins together

Requirements

2+ years of customer service experience, ideally in a technical environment involving multiple systems
Bilingual fluency in French and English is required
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) or Google Workspace (Docs, Sheets, Slides)
A proactive and persistent approach to challenges, with the drive to help the company achieve its goals
Ability to address issues with a sense of urgency and prioritize tasks effectively
Dedication to producing high-quality work that aligns with the organization's standards
Capacity for analytical thinking, sound judgment, and the ability to make decisions considering various levels of risk and complexity
A commitment to delivering exceptional service to both internal and external clients

Benefits

Winner of Canada's Most Admired Corporate Cultures, twice. We offer more than just the basics, take advantage of:

An award-winning culture with a collaborative & inclusive team
Competitive pay and performance-based bonus:

Annual Base Salary: $55,000 - $60,000
Annual Bonus: 20%

Committed to flexible work arrangements, offering hybrid workplace options
Comprehensive medical, dental and vision coverage + Lifestyle Account
RRSP Matching and Parental Leave Top UP Program
In office massage, meditation & workout sessions
Virtual events such as Lunch & Learns, company parties, fun team activities and charity initiatives
Career learning and development programs

Next Steps:

If what you just read excites you, we'd like to hear from you! Please submit your application and we'll contact you if you are selected to move forward in the process.

Centah is an equal opportunity employer. We celebrate diverse backgrounds and perspectives because we know they make our team stronger and our product better. We hire based on talent, potential, and culture add - no matter your background, identity, or life experience, you are welcome here.

We may use AI to support our hiring process. While these tools assist our team, applications are ultimately reviewed and assessed by our recruiters. If you require accommodation at any stage of the recruitment process, please let our People Success team know. Please note that this posting is for an existing vacancy, and all employment offers are contingent upon a successful background and credit check, among other verifications.

Apply About employer

More about this job

Responsibilities

Manage service requests, provide administrative support, configure systems, and keep stakeholders informed to support smooth client operations. Onboard and train users, document and improve business processes, assist with account management, help maintain service-level agreements, and provide backup contact center support as needed.

Requirements

Requires at least two years of customer service experience, ideally in a technical environment involving multiple systems, and fluency in both French and English. Candidates should be proficient with Microsoft Office or Google Workspace and demonstrate strong communication, collaboration, analytical judgment, prioritization, initiative, and commitment to high-quality service.

Skills

Customer Service
French-English Bilingual Communication
Stakeholder Communication
Administrative Support
System Configuration
Service Request Management
User Onboarding and Training
Process Improvement
User Account Management
Microsoft Office Suite
Google Workspace
Analytical Thinking
Problem Solving
Task Prioritization
Cross-Functional Collaboration

Benefits

Competitive Pay
Performance-Based Bonus
Hybrid Work Options
Medical Coverage
Dental Coverage
Vision Coverage
Lifestyle Account
RRSP Matching
Parental Leave Top-Up
In-Office Massage, Meditation, and Workout Sessions
Virtual Events and Team Activities
Career Learning and Development Programs

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Home Services
Lead Management Software
Lead Capture
Contact Center
Client Services
Service Requests
System Configuration
Administrative Support
User Onboarding
User Training
Process Improvement
User Account Management
Service-Level Agreements
Customer Service
French
English
Microsoft Office Suite
Excel
PowerPoint
Word
Google Workspace
Docs
Sheets
Slides
Stakeholder Communication
Cross-Functional Collaboration
Risk Assessment
Appointment Booking

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