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Added 1 hour ago
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Site Supervisor S2 Up to 8 FTE, Core Laboratory - Pemberton Health Centre and Whistler Health Centre Laboratories
Sanya’k̓ula
Whistler, BC
- Full-time
…Operations Manager, Technical Practice Lead and/or Technical Coordinator of any feedback as required. Works with the Operations Manager, Technical Practice Lead and/or Technical Coordinator…
Added 1 hour ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
The Growth Coordinator is responsible for the coordination and implementation of key strategies, actions, and operations to improve growth outcomes for the City of Saint John. Housed within…
Added 1 hour ago
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Concurrent Disorders Peer Support Coordinator, Forensic Psychiatric Hospital - Coquitlam, BC
Sanya’k̓ula
Coquitlam, BC
- Full-time
Concurrent Disorders Peer Support Coordinator
Added 2 hours ago
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Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Temporary
The genCARE-QC project aims to sequence the genomes of 3,000 people of African descent in Quebec to better understand why certain diseases are more prevalent in Black communities and to…
Added 2 hours ago
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Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…in-depth analysis of documents in English related to a research…
Added 2 hours ago
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Tremplin Program Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…to the Tremplin Manager and the Principal Investigator, the Coordinator will contribute to the coordination, facilitation, evaluation, and continuous improvement of Tremplin activities in…
Added 2 hours ago
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Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…in-depth analysis of documents in English related to a research…
Added 2 hours ago
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Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…in-depth analysis of documents in English related to a research…
Added 2 hours ago
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Clinical Research Coordinator – Physiotherapist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…in-depth analysis of documents in English related to a research…
Added 2 hours ago
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Project Admin (6 month contact)
AFL
Calgary, AB
- Full-time
Update assigned project budgets, change-order records, cost reclassification support, and financial trackers using approved source documentation and direction from the Project Manager or…
Added 2 hours ago
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Senior Design Coordinator, Electrical & ICAT
EllisDon
Mississauga, ON
- Full-time
As a Senior Design Coordinator, Electrical & ICAT you will:
Added 3 hours ago
Coordinator, Construction Services
Defence Construction Canada
Quebec, QC
The Coordinator, Construction Services, manages and administers low-complexity construction, professional services and service contracts to ensure compliance with contract requirements. The…
Added 3 hours ago
Coordinator, Construction Services
Defence Construction Canada
Wainwright, AB
As a Coordinator, Construction Services, you'll play a key role in administering construction contracts and supporting the successful delivery of infrastructure projects that directly…
Added 3 hours ago
UO
Lead Coordinator, Event Management
University of Ottawa
Canada
- Full-time
Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.
Added 3 hours ago
UO
Senior Coordinator, Advancement
University of Ottawa
Ottawa, ON
- Full-time
…fundraising success by providing administrative, operational, and project management support to the advancement team. This position ensures the efficient execution of major, principal,…
Added 3 hours ago
NC
Manager, Talent Acquisition Programs & Insights
NAV CANADA
Ottawa, ON
- Full-time
Has strong program and project management capabilities.
Added 3 hours ago
JH
Sales and Marketing Coordinator
JMC HR Consulting
Moncton, NB
- Full-time
JMC is partnering with Pump House Brewery to recruit a Sales & Marketing Coordinator to support its growing presence across Canada.
Added 3 hours ago
Field Engineer / Coordinator - MEC Transportation
Kiewit
Toronto, ON
…completed in a professional and ethical manner. Reporting to a Project Engineer or Project Manager, your main functions will include contract administration, project planning, scheduling,…
Added 3 hours ago
ITS Support Consultant
Region of Waterloo
Kitchener, ON
Added 4 hours ago
IH
Coordinator | Central Functions | Pharmacy
Interior Health Authority
BC · British Columbia, Canada
- Full-time
Interior Health is hiring a term specific full-time Coordinator | Central Functions | Pharmacy who is passionate about making a difference in healthcare.
Added 4 hours ago
ME
Field Engineer / Coordinator - MEC Transportation
Mass. Electric Construction Co.
Toronto, ON
- Full-time
…completed in a professional and ethical manner. Reporting to a Project Engineer or Project Manager, your main functions will include contract administration, project planning, scheduling,…
Added 4 hours ago
FH
Coordinator, Special Initiatives & Projects
Fraser Health Authority
Surrey, BC
- $35.36 to $50.83 CAD / hour
- Full-time
We are looking to find a full-time, permanent, Coordinator for this new Development. As a successful candidate you will join a highly talented and diverse project team focused on…
Added 4 hours ago
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Co-Op Process Coordinator
Veolia | North America
Oakville, ON
- Full-time
Candidates need to have a general engineering or information technology background with competencies in project management, process/product improvement, database management and business…
Added 4 hours ago
R&
Finance Coordinator
Ruth & Naomi's Mission
Chilliwack, BC
- Contract
We are seeking a skilled, proactive, and detail-oriented Finance Coordinator to join our Finance team on a full-time maternity leave contract anticipated to be approximately 12 months, with…
Added 5 hours ago
H
Project Coordinator, Operations Portfolio Management Office (OPMO)
Hexagon
Calgary, AB
- Full-time
As Project Coordinator, Operations Portfolio Management Office (OPMO), you will provide hands-on coordination and analytical support to the OPMO, Project Managers, and Operations functional…

Centra Windows & Install Pros

Service Scheduling Coordinator

Langley (District), BC, Canada
Langley, BC, Canada

$24 to $26 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $24 to $26 CAD / hour
Job type: Full-time
Apply by: Nov 20, 2026
Experience: 3+ years of scheduling, service coordination, or operations support experience
Posting language: English
Posted: Oct 21, 2026

Original job description

This role is not administrative support. It is operational control.

We are looking for a high-caliber Service Scheduling Coordinator to own and drive the daily scheduling and intake flow for window service within our Window division. These are active service files related to our installed window products - warranty calls, adjustments, parts replacements, remakes, and technical service visits. You will be coordinating directly with homeowners, builders, project managers, technicians, and production. The schedule is the heartbeat of the department. It dictates technician productivity, customer satisfaction, and overall service performance.

This role requires someone who thrives in volume, makes strong decisions quickly, and brings structure to moving parts. If you perform best when things are busy, deadlines are tight, and you are the person everyone relies on to keep work moving forward, this is the role for you.

What You Will Be Responsible For

Own the Service Schedule

Build, maintain, and adjust the technician schedule in real time
Maintain a minimum two-week forward outlook
Balance urgency, geography, job complexity, and parts availability
Protect schedule integrity while adapting to daily changes

Control Intake & Workflow

Triage high-volume service requests via phone and email
Assess scope, urgency, and chargeability
Create accurate, detailed work orders
Track files from intake to completion without backlog

Align Parts, Production & Appointments

Identify required parts or remakes
Coordinate with production on timelines
Align scheduling with product availability
Prevent delays through forward planning

This is a high-volume, fast-moving environment. The workload is significant and priorities shift daily. Success requires disciplined prioritization, independent judgment, and the ability to stay composed under pressure.

Qualifications

3+ years of scheduling, service coordination, or operations support experience
Experience managing high-volume workflows with competing deadlines
Strong system proficiency (ERP, service software, scheduling platforms)
Excellent organizational discipline and follow-through
Confident decision-making ability
Strong written and verbal communication skills
Experience in construction, manufacturing, or service environments is an asset

The Ideal Candidate

You see scheduling as operational leadership, not calendar management. You understand that technician productivity, customer experience, and overall departmental performance are driven by how well the schedule is built, controlled, and protected. You do not get overwhelmed by volume, you do not wait for direction, and you do not leave loose ends. You take ownership of the day’s outcome and understand that strong scheduling directly impacts customer satisfaction. This role is best suited to someone who thrives under pressure, enjoys operational complexity, and takes pride in running a tight, controlled service environment where you truly own the flow.

Who are we?

OWN IT! That’s more than just a motto at Centra - it’s our way of life. As a 100% employee-owned company, we’re not just working for a paycheck; we’re investing in our future together. With state-of-the-art manufacturing plants in Langley and Calgary, and branches across British Columbia and Alberta, Centra is a leader in high-performance vinyl windows and building envelope restorations. For 39 years, we’ve been perfecting our craft and our culture, earning national acclaim as one of Canada’s Most Admired Corporate Cultures and Best Managed Companies. We’re driven by growth and innovation, powered by our dedicated team. Now is an exciting time to join us as we embark on major expansion plans. At Centra, your career isn’t just a job - it’s an opportunity to OWN your growth, your future, and your impact. Embrace the challenge, shape your success, and OWN IT with Centra!

More about our Award Winning Company!

We won the National Award for “Best Managed Companies” in 2022! This award is Canada’s leading business awards program, recognizing excellence in private Canadian-owned companies. Only the best are awarded with this prestigious designation.

We also won the National WaterStone Award for “Canada’s Most Admired Corporate Culture.” This award recognizes best-in-class Canadian organizations for fostering high-performance corporate cultures that help sustain a competitive advantage. We won because of our dedication, work ethic, and commitment to our culture.

Check us out:

Don’t forget to visit us on our website at centra.ca, Facebook under Centra Windows, and Instagram @Centrawindows to find out more about who we are. We want to know what you think and if we’re the right fit for you.

Apply About employer

More about this job

Responsibilities

Own and adjust the technician service schedule, maintaining a two-week outlook while balancing urgency, geography, job complexity, and parts availability. Triage service requests, create and track work orders, and coordinate parts, production, appointments, and stakeholders through to completion.

Requirements

Requires at least three years of scheduling, service coordination, or operations support experience, including managing high-volume workflows and competing deadlines. Candidates should be proficient with ERP, service, or scheduling systems and demonstrate strong organization, follow-through, independent judgment, and communication skills; construction, manufacturing, or service experience is an asset.

Skills

Service Scheduling
Workflow Management
Intake Triage
Work Order Creation
Prioritization
Decision-Making
Parts Coordination
Production Coordination
Schedule Management
Customer Communication
Technician Coordination
ERP Systems
Service Software
Organizational Skills
Follow-Through
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Service Scheduling
Technician Schedule
Service Requests
Intake Triage
Work Orders
Warranty Calls
Window Service
Parts Replacements
Remakes
Technical Service Visits
ERP
Service Software
Scheduling Platforms
Workflow Management
High-Volume Workflows
Parts Availability
Production Coordination
Technician Productivity
Customer Satisfaction
Construction
Manufacturing
Service Coordination
Forward Planning

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