Jobs in Canada

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Added 12 mins ago
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Management Trainee
Enterprise
Guelph, ON
- Full-time
Must have 6 months cumulative experience or involvement in any of the following:
Added 12 mins ago
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Management Trainee
Enterprise
Kitchener, ON
- Full-time
Must have 6 months cumulative experience or involvement in any of the following:
Added 12 mins ago
AG
Tax Manager
August Group
Toronto, ON
- Full-time
cross-border or international tax concepts; specialized U.S
Added 12 mins ago
CT
Client Services Manager
CENTRAL TORONTO YOUTH SERVICES
Toronto, ON
- Full-time
Role Description The Client Services Manager is a full-time, hybrid role based in Toronto, ON, with a combination of on-site and work-from-home responsibilities. This position oversees the…
Added 12 mins ago
WC
Pharmacy Assistant
Walmart Canada
Leamington, ON
- Full-time
…forms if applicable and facilitating all aspects of Cognitive…
Added 12 mins ago
RC
Automation Business Development Manager
Rexel Canada
Kamloops, BC
- Full-time
As the Automation Business Development Manager based in Kamloops, BC you are responsible for Rockwell Controllers, HMI and Networks to support the geographical territory of BC. Reporting to…
Added 12 mins ago
TL
OutReach Worker, Thompson, MB
The Link: Youth and Family Supports
Thompson, MB
- Internship
Must have excellent physical and emotional health · Must have Emergency First Aid and CPR Level C and De-escalation training
Added 12 mins ago
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Customer Experience Specialist
Quince
Vaughan, ON
- Full-time
Leadership Tracks: Senior Associate → Team Lead → CX Manager
Added 12 mins ago
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Bar Manager - National on 10th
Concorde Entertainment Group
Calgary, AB
- Full-time
A Bar Manager contributes to all front of house operations specifically related to the bar and is responsible for several functions including but not limited to: scheduling, inventory…
Added 12 mins ago
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Intermediate Mechanical / Project Engineer
TWD Technologies Ltd.
Burlington, ON
- Full-time
…providing project development, execution and specialty engineering services for the oil and gas industry with expertise ranging from refinery, pipelines, renewables, food and beverage,…
Added 12 mins ago
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Dinning Room Supervisor
Levante Living
Huntsville, ON
- $19.86 CAD / hour
- Full-time
Work closely with the kitchen team, Food Services Manager, dietary staff, and other departments.
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Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
Job Description: Under the direction of the Home Care Manager, the Registered Nurse carries major responsibilities in providing nursing services in the home; collaborates as a member of a…
Added 12 mins ago
Tax Manager - Global Compliance and Reporting - Halifax
EY
Halifax, NS
As a Tax Manager, you will be a part of our Global Compliance & Reporting group which has talented and dedicated professionals who provide quality compliance and provision services in many…
Added 12 mins ago
SS
Sales Representative
Super Students
Ottawa, ON
- Part-time
We’re a local exterior home services contractor helping homeowners with window cleaning, gutter cleaning, soft washing, gutter guard installation, and polymeric sanding. We’re growing…
Added 12 mins ago
Regional Alliance Manager - Canada
Okta
Toronto, ON
Reporting to the Director of AMER Okta Partners & Alliances, the Regional Alliance Manager will drive co-sell execution across a defined portfolio of focus partners within the Commercial…
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RN- Operating Room
Clearpoint Health Network Inc.
Toronto, ON · Etobicoke, ON
- Part-time
Current BCLS certification is required
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Template - Performance Coach (Personal Trainer)
Movati
Thunder Bay, ON
- Full-time
Our Performance Coach will report directly to the Personal Training Manager and is responsible for continuously improving the Performance Coach service offering. You will also:
Added 12 mins ago
SS
Licensed Practical Nurse | Casual | Mixed Schedule
Sienna Senior Living
Edmonton, AB
- Part-time
Reporting to the Wellness Manager, the Licensed Practical Nurse is a critical role within our communities as it impacts the lives of residents.
Added 12 mins ago
SS
Temporary Licensed Practical Nurse | Days | Rotation: Sun, Tue, Wed, Thu, Fri, Mon, Tue, Wed, Thu, and Sat
Sienna Senior Living
Edmonton, AB
- Full-time
Reporting to the Wellness Manager, the Licensed Practical Nurse is a critical role within our communities as it impacts the lives of residents.
Added 12 mins ago
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Sales Associate
Staples Inc.
Bolton, ON
- Full-time
Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer…
Added 12 mins ago
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Project Delivery Lead
Computershare
Montreal, QC
- Full-time
…operational excellence, and business growth for Canada Issuer Services. You'll collaborate with senior leaders, support relationship management, and champion people-focused projects that…
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Front Desk Agent
Marriott
Dorval, QC
- Part-time
…procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional;…
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Sous Chef
Marriott
Edmonton, AB
- Full-time
Provides services that are above and beyond for customer satisfaction and retention.
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Repair and Maintenance Coordinator
Black & McDonald Limited
Mississauga, ON
- Full-time
Must have a strong knowledge of building electrical, mechanical, HVAC and building structural systems
Added 12 mins ago
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Events Coordinator Marketing
Co-op
Vanderhoof, BC
- Full-time
Job Overview: Reporting to the Marketing and Communications Manager, your responsibilities will include:

CENTRAL TORONTO YOUTH SERVICES

Client Services Manager

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 10, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Company Description Central Toronto Youth Services (CTYS) is a community-based, accredited Children’s Mental Health Centre that focuses on supporting many of Toronto’s most vulnerable youth. The organization provides a range of mental health services designed to foster resilience, well-being, and positive outcomes for young people. CTYS works collaboratively with community partners to ensure accessible, evidence-informed support. Team members are part of a mission-driven environment that values inclusion, advocacy, and client-centered care.
Role Description The Client Services Manager is a full-time, hybrid role based in Toronto, ON, with a combination of on-site and work-from-home responsibilities. This position oversees the delivery of client services, ensuring that youth and families receive high-quality, timely, and coordinated support. Day-to-day tasks include supervising front-line staff, monitoring service quality and client satisfaction, managing caseload allocation, and resolving service-related issues and escalations. The role involves analyzing service data and feedback to improve programs, collaborating with clinical and administrative teams, and supporting the implementation of policies and best practices. The Client Services Manager also participates in community outreach, contributes to strategic planning, and promotes a respectful, inclusive environment for clients and staff.
Qualifications

Demonstrated expertise in Client Services and Customer Service, with a strong focus on youth- and family-centered support.
Proven ability to drive Customer Satisfaction through responsive service, issue resolution, and continuous improvement.
Strong Communication skills, including clear verbal and written communication and the ability to build trust with diverse stakeholders.
Advanced Analytical Skills to interpret service data, identify trends, and recommend practical solutions.
Experience in mental health, social services, or community-based programs working with youth or vulnerable populations.
Leadership experience supervising staff, coordinating workflows, and fostering a collaborative team culture.
Post-secondary education in social work, psychology, counseling, or a related human services field, or equivalent combination of education and experience.
Ability to work effectively in a hybrid environment, manage competing priorities, and maintain confidentiality and ethical practice.

Apply on LinkedIn About employer

More about this job

Responsibilities

Oversee client service delivery by supervising front-line staff, allocating caseloads, monitoring service quality and satisfaction, and resolving service issues. Analyze service data and feedback to improve programs, collaborate across teams, support policies and best practices, and contribute to outreach and strategic planning.

Requirements

Requires experience in client services and customer satisfaction, strong communication and analytical skills, and leadership experience supervising staff and coordinating workflows. Candidates should have experience in mental health, social services, or community programs serving youth or vulnerable populations, plus post-secondary education in a related human services field or equivalent experience.

Skills

Client Services
Customer Service
Youth- and Family-Centered Support
Customer Satisfaction
Issue Resolution
Communication
Stakeholder Relationship Building
Analytical Skills
Service Data Analysis
Staff Supervision
Workflow Coordination
Service Quality Monitoring
Caseload Allocation
Continuous Improvement
Community Outreach
Confidentiality and Ethical Practice

Visa sponsorship

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Keywords

Client Services
Customer Service
Youth Mental Health
Family-Centered Support
Mental Health Care
Social Services
Community-Based Programs
Client Satisfaction
Service Quality
Caseload Allocation
Issue Resolution
Service Data Analysis
Continuous Improvement
Staff Supervision
Workflow Coordination
Community Outreach
Strategic Planning
Evidence-Informed Support
Client-Centered Care
Confidentiality
Ethical Practice
Hybrid Work

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Work requirements

Jobs in Canada