Jobs in Canada

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Added 12 mins ago
F
Health & Safety Coordinator
FERMAR
Toronto, ON
- Full-time
Reports To: VP Risk Management/Health & Safety Manager
Added 12 mins ago
CT
Client Services Manager
CENTRAL TORONTO YOUTH SERVICES
Toronto, ON
- Full-time
Role Description The Client Services Manager is a full-time, hybrid role based in Toronto, ON, with a combination of on-site and work-from-home responsibilities. This position oversees the…
Added 12 mins ago
TT
Intermediate Mechanical / Project Engineer
TWD Technologies Ltd.
Burlington, ON
- Full-time
Support the Project Manager and discipline leads in planning, organizing, and monitoring engineering activities and deliverables.
Added 12 mins ago
YH
Nursing Unit Clerk - Medical Surgical - Term Part Time
Yukon Hospital
Whitehorse, YT
- Part-time
Under the direction of the Clinical Care Manager, the incumbent performs clerical, reception, and material management functions directly related to, or in support of, the delivery of…
Added 12 mins ago
CH
RN- Operating Room
Clearpoint Health Network Inc.
Toronto, ON · Etobicoke, ON
- Part-time
Current BCLS certification is required
Added 12 mins ago
AS
Senior Manager RCI & CAPA - Clinical development/GCP experience
Alphanumeric Systems
Mississauga, ON
- $49 CAD / hour
- Contract
Alphanumeric is hiring a Senior Manager for Root Cause Investigation (RCI) and Corrective and Preventive Action (CAPA) to work on-site in Mississauga, ON, for one of the biggest
Added 27 mins ago
ON
Maintenance Planner
Ontario Northland
Cochrane, ON
- Full-time
Participate in Management Review activities lead the by Asset Manager, and address needs related to staffing, process gaps, data gaps, funding, etc
Added 27 mins ago
M
Building Manager (Live in) - Multi-Residential
Morguard
ON · York, ON
- Full-time
Perform general and specialized maintenance and repairs to site properties and surrounding properties under the direction of the Community Manager or Property Manager
Added 27 mins ago
LH
Job Title Tenant Support Worker
Lookout Housing + Health Society
Courtenay, BC
- Full-time
The Tenant Support Worker (TSW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s Code…
Added 27 mins ago
I
Manager, Revenue Operations
illumin
Toronto, ON · Greater Toronto Area, Canada
- $130,000 to $150,000 CAD / year
- Full-time
This is an existing hybrid opportunity, working three days per week on-site in our downtown Toronto office
Added 27 mins ago
BH
MSW or Mental Health Counsellor – Master’s – Mental Health & Addictions #594-26
Brightshores Health System
Owen Sound, ON
- Part-time
Reporting to the Manager, MHC-Masters/MSW will implement services meeting the needs of individuals with mental health and addiction illnesses utilizing Recovery Principles. The candidate…
Added 27 mins ago
BH
Registered Technologist Special – Ultrasound #593-26
Brightshores Health System
Owen Sound, ON
- Part-time
Reporting to the Manager of Medical Imaging and Cardiology, the Registered Technologist-Special’s key responsibilities include performing Ultrasound examinations; monitoring/adjusting…
Added 27 mins ago
LH
Job Title Shelter Resource Worker
Lookout Housing + Health Society
Vancouver, BC
- Full-time
Must have current Occupational First Aid Level 1 Certificate
Added 27 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Communicates issues and concerns to the Manager.
Added 27 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Communicates issues and concerns to the Manager.
Added 27 mins ago
P&
Regional Sales Manager - Instrumentation
Process & Steam Specialties
Eastern Canada
- Full-time
Role Description The Regional Sales Manager – Instrumentation is a full-time, on-site role based in Oakville, Sarnia, Montreal or Saint John. This role is responsible for managing and…
Added 27 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Communicates issues and concerns to the Manager.
Added 27 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Communicates issues and concerns to the Manager.
Added 27 mins ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 28 mins ago
M
Regional Maintenance Associate - Multi-Residential
Morguard
Brampton, ON
- Full-time
Must have a valid driver's license and access to a vehicle at all times
Added 28 mins ago
JD
Highrise Project Manager
JBPA Developments Inc.
Ottawa, ON
- Full-time
The Highrise Project Manager is a full-time role in Ottawa, ON, based in our office and on site. You own the project from preconstruction through final handover: client, budget, schedule,…
Added 28 mins ago
GN
Supervisor, Massage Therapy & Treatments - 6-Month Contract
Groupe Nordik
Chelsea, QC
- Contract
Reporting to the Massage Therapy & Treatments Manager, the Supervisor, Massage Therapy and Treatments oversees the smooth day-to-day operation of the department, which includes:
Added 28 mins ago
LH
Job Title Client Records Support
Lookout Housing + Health Society
Vancouver, BC
- Full-time
Must have current Occupational First Aid Level 1 Certificate
Added 28 mins ago
NW
Enrolment & Academics Manager [15 Month Contract]
New West College
Calgary, AB
- Contract
Job Title: Enrolment & Academics Manager [15 Month Contract]
Added 28 mins ago
LH
Job Title Shelter Resource Worker
Lookout Housing + Health Society
Duncan, BC
- Full-time
Must have current Occupational First Aid Level 1 Certificate

CENTRAL TORONTO YOUTH SERVICES

Client Services Manager

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 10, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Company Description Central Toronto Youth Services (CTYS) is a community-based, accredited Children’s Mental Health Centre that focuses on supporting many of Toronto’s most vulnerable youth. The organization provides a range of mental health services designed to foster resilience, well-being, and positive outcomes for young people. CTYS works collaboratively with community partners to ensure accessible, evidence-informed support. Team members are part of a mission-driven environment that values inclusion, advocacy, and client-centered care.
Role Description The Client Services Manager is a full-time, hybrid role based in Toronto, ON, with a combination of on-site and work-from-home responsibilities. This position oversees the delivery of client services, ensuring that youth and families receive high-quality, timely, and coordinated support. Day-to-day tasks include supervising front-line staff, monitoring service quality and client satisfaction, managing caseload allocation, and resolving service-related issues and escalations. The role involves analyzing service data and feedback to improve programs, collaborating with clinical and administrative teams, and supporting the implementation of policies and best practices. The Client Services Manager also participates in community outreach, contributes to strategic planning, and promotes a respectful, inclusive environment for clients and staff.
Qualifications

Demonstrated expertise in Client Services and Customer Service, with a strong focus on youth- and family-centered support.
Proven ability to drive Customer Satisfaction through responsive service, issue resolution, and continuous improvement.
Strong Communication skills, including clear verbal and written communication and the ability to build trust with diverse stakeholders.
Advanced Analytical Skills to interpret service data, identify trends, and recommend practical solutions.
Experience in mental health, social services, or community-based programs working with youth or vulnerable populations.
Leadership experience supervising staff, coordinating workflows, and fostering a collaborative team culture.
Post-secondary education in social work, psychology, counseling, or a related human services field, or equivalent combination of education and experience.
Ability to work effectively in a hybrid environment, manage competing priorities, and maintain confidentiality and ethical practice.

Apply on LinkedIn About employer

More about this job

Responsibilities

Oversee client service delivery by supervising front-line staff, allocating caseloads, monitoring service quality and satisfaction, and resolving service issues. Analyze service data and feedback to improve programs, collaborate across teams, support policies and best practices, and contribute to outreach and strategic planning.

Requirements

Requires experience in client services and customer satisfaction, strong communication and analytical skills, and leadership experience supervising staff and coordinating workflows. Candidates should have experience in mental health, social services, or community programs serving youth or vulnerable populations, plus post-secondary education in a related human services field or equivalent experience.

Skills

Client Services
Customer Service
Youth- and Family-Centered Support
Customer Satisfaction
Issue Resolution
Communication
Stakeholder Relationship Building
Analytical Skills
Service Data Analysis
Staff Supervision
Workflow Coordination
Service Quality Monitoring
Caseload Allocation
Continuous Improvement
Community Outreach
Confidentiality and Ethical Practice

Visa sponsorship

Not detected in the job text

Keywords

Client Services
Customer Service
Youth Mental Health
Family-Centered Support
Mental Health Care
Social Services
Community-Based Programs
Client Satisfaction
Service Quality
Caseload Allocation
Issue Resolution
Service Data Analysis
Continuous Improvement
Staff Supervision
Workflow Coordination
Community Outreach
Strategic Planning
Evidence-Informed Support
Client-Centered Care
Confidentiality
Ethical Practice
Hybrid Work

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Work requirements

Jobs in Canada