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Coordonnateur(trice), Gestion des Commandes / Coordinator, Order Management

  • 400 Sauve West, Montreal, QC, H3L 1Z8, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English · French
Posted

Original job description

English section of this bilingual listing.

ABOUT US

Centric Brands is a leading lifestyle brand collective that designs, sources, markets, and sells high-quality products in the Kids, Men’s and Women’s apparel, Accessories, Beauty, and Entertainment categories. The Company’s portfolio includes licenses for more than 100 iconic brands. Centric Brands is headquartered in New York City, with offices in Montreal, Toronto, Los Angeles, Greensboro, London, and Hong Kong. For more information about Centric Brands, please visit https://www.centricbrands.com.

SNEAK PEAK AT OUR BENEFITS:

  • Industry-competitive salary
  • Advantageous benefits plan (medical, dental, vision and more)
  • RRSP / DPSP (match up of up to 4%)
  • Vacation days
  • Sick days
  • Flexible hours
  • Hybrid schedule
  • Summer Fridays (half day)
  • Public Transit Discount (i.e STM)
  • Company Events
  • Birthday gift
  • Sample Sales
  • Brand discounts
  • Gym discount
  • Training, development & career advancement opportunities
  • D&I committee that is shaping the future of diversity, equity, and inclusion at Centric Brands though workshops, resources, and inspiring conversation.

From sourcing raw materials to manufacturing, order placement, pricing and quality control and getting the finished product where it needs to be, our production team is responsible for ensuring we keep our standards high and our business profitable at every step of the journey. We are looking for a Coordinator, Order Management, to join our team in Montreal.

MAJOR RESPONSIBILITIES:

  • Review order status reports daily.
  • Ensure sales orders are adequately fulfilled and shipped according to the customers delivery dates.
  • Track and monitor containers to ensure the customer delivery dates are met.
  • Verify sales order details for accuracy (styles, colors, qty, prices).
  • Process order adjustments (dates, qty, cancellations).
  • Process sales orders and PO changes from the EDI Cockpit.
  • Allocate sales orders.
  • Release pick tickets to the warehouse for order processing.
  • Provide order status reports to Executives and Sales teams.
  • Follow up with the warehouses to ensure orders are shipped by the requested date.
  • Monitor and follow up with the warehouses on outstanding pick tickets.
  • Communicate with sales reps and customers for PO discrepancies, extensions and shortages.
  • Follow up on outstanding bulk orders and ensure confirmed PO’s are received.
  • Ensure bulk orders are reduced.
  • Respond to daily e-mails.
  • Submit credit hold orders to the Credit Dept for review and release.

DO YOU HAVE THE PROFILE WE'RE LOOKING FOR?

  • Proactive attitude; Resourceful, Responsible
  • Highly motivated, Enthusiastic, Results Oriented
  • Strong attention to detail and organizational skills.
  • Team player
  • Ability to work effectively in a fast-paced environment with tight deadlines.
  • Excellent verbal and written communication skills.
  • Strong computer skills (SAP knowledge is an asset.)
  • Intermediate Excel knowledge
  • Bilingual (French/English); English is necessary due to the daily interaction with warehouses located outside of Quebec.
  • MUST have a minimum of 3 years of experience in a similar role.

Be part of our growing community by getting involved with groups, teams, and initiatives like Be Green, Be Giving, Be Well and Be Celebrated.

Centric Brands Inc. is an Equal Opportunity Employer and is committed to diversity and inclusionc

Read the full bilingual original

About Us

*An English job description will follow*

TRAVAILLEZ AVEC NOUS !

Centric Brands est un groupe de marques tendance de style de vie qui conçoit, recherche, commercialise et vend des produits de haute qualité dans les catégories de vêtements pour Enfants, Hommes et Femmes, Accessoires, Beauté et Divertissement. Le portfolio de la Compagnie comprend des licences pour plus de 100 marques emblématiques. Centric Brands a son siège social à New York et des bureaux à Montréal, Toronto, Los Angeles, Greensboro, Londres et Hong Kong. Pour plus d'informations sur Centric Brands, veuillez visiter https://www.centricbrands.com

COUP D’ŒIL SUR NOS AVANTAGES :

  • Salaire compétitif
  • Régime d'avantages sociaux avantageux (médical, dentaire, vision et plus)
  • REER / RPDB (Nous égalons jusqu'à 4 %)
  • Jours de vacances 
  • Jours de maladie
  • Heures flexibles
  • Horaire hybride
  • Vendredis d'été (Demi-journée)
  • Rabais sur le transport en commun (ex; STM)
  • Événements
  • Cadeau d'anniversaire
  • Ventes d'échantillons
  • Rabais sur nos marques
  • Rabais sur la salle de sport
  • Opportunités de formation, de développement et d'avancement professionnel
  • Comité D&I qui façonne l'avenir de la diversité, de l'équité et de l'inclusion chez Centric Brands par le biais d'ateliers, de ressources et de conversations inspirantes.

De l'approvisionnement en matières premières à la fabrication, en passant par la passation des commandes, la tarification et le contrôle de la qualité et l'acheminement du produit fini là où il doit être, notre équipe de production est chargée de s'assurer que nous maintenons nos normes élevées et que notre entreprise soit rentable à chaque étape du processus. Nous recherchons un Coodonnateur, gestion des commandes, pour se joindre à notre équipe de Montréal.

PRINCIPALES RESPONSABILITÉS :

  • Consulter quotidiennement les rapports de suivi des commandes.
  • S'assurer que les commandes clients sont traitées et expédiées adéquatement, conformément aux dates de livraison demandées par les clients.
  • Effectuer le suivi des conteneurs afin de s'assurer que les dates de livraison prévues aux clients sont respectées.
  • Vérifier l'exactitude des détails des commandes (modèles, couleurs, quantités et prix).
  • Traiter les modifications aux commandes (dates, quantités et annulations).
  • Traiter les commandes clients et les modifications aux bons de commande à partir du portail EDI Cockpit.
  • Effectuer l'allocation des commandes clients.
  • Transmettre les bons de préparation à l'entrepôt pour le traitement des commandes.
  • Préparer et transmettre des rapports de suivi des commandes aux équipes de direction et des ventes.
  • Faire les suivis nécessaires auprès des entrepôts afin de s'assurer que les commandes sont expédiées à la date demandée.
  • Effectuer le suivi des bons de préparation en attente auprès des entrepôts.
  • Communiquer avec les représentants des ventes et les clients concernant les écarts dans les bons de commande, les demandes de prolongation et les ruptures de stock.
  • Faire le suivi des commandes en vrac en attente et s'assurer de recevoir les bons de commande confirmés.
  • S'assurer que les commandes en vrac sont réduites.
  • Répondre aux courriels quotidiens.
  • Soumettre les commandes bloquées pour des raisons de crédit au service du crédit afin qu'elles soient révisées et libérées.

AVEZ-VOUS LE PROFIL QUE NOUS RECHERCHONS ?

  • Attitude proactive, débrouillardise et sens des responsabilités.
  • Personne motivée, enthousiaste et axée sur les résultats.
  • Excellent souci du détail et solides aptitudes en organisation.
  • Esprit d'équipe.
  • Capacité à travailler efficacement dans un environnement dynamique où les délais sont serrés.
  • Excellentes habiletés en communication, tant à l'oral qu'à l'écrit.
  • Très bonne maîtrise des outils informatiques (la connaissance de SAP constitue un atout).
  • Connaissance intermédiaire d'Excel.
  • Bilinguisme (français et anglais). La maîtrise de l'anglais est essentielle en raison des communications quotidiennes avec les entrepôts situés à l'extérieur du Québec.
  • Minimum de 3 ans d'expérience dans un poste similaire (obligatoire).

Faites partie de notre communauté grandissante en vous impliquant dans des groupes, des équipes et des initiatives comme Soyez Verts, Soyez Généreux, Soyez Bien et Soyez Célébrés.

Centric Brands Inc. est un employeur garantissant l'égalité des chances et s'engage en faveur de la diversité et de l'inclusion.

ABOUT US

WORK WITH US!

Centric Brands is a leading lifestyle brand collective that designs, sources, markets, and sells high-quality products in the Kids, Men’s and Women’s apparel, Accessories, Beauty, and Entertainment categories. The Company’s portfolio includes licenses for more than 100 iconic brands. Centric Brands is headquartered in New York City, with offices in Montreal, Toronto, Los Angeles, Greensboro, London, and Hong Kong. For more information about Centric Brands, please visit https://www.centricbrands.com.

SNEAK PEAK AT OUR BENEFITS:

  • Industry-competitive salary
  • Advantageous benefits plan (medical, dental, vision and more)
  • RRSP / DPSP (match up of up to 4%)
  • Vacation days
  • Sick days
  • Flexible hours
  • Hybrid schedule
  • Summer Fridays (half day)
  • Public Transit Discount (i.e STM)
  • Company Events
  • Birthday gift
  • Sample Sales
  • Brand discounts
  • Gym discount
  • Training, development & career advancement opportunities
  • D&I committee that is shaping the future of diversity, equity, and inclusion at Centric Brands though workshops, resources, and inspiring conversation.

From sourcing raw materials to manufacturing, order placement, pricing and quality control and getting the finished product where it needs to be, our production team is responsible for ensuring we keep our standards high and our business profitable at every step of the journey. We are looking for a Coordinator, Order Management, to join our team in Montreal.

MAJOR RESPONSIBILITIES:

  • Review order status reports daily.
  • Ensure sales orders are adequately fulfilled and shipped according to the customers delivery dates.
  • Track and monitor containers to ensure the customer delivery dates are met.
  • Verify sales order details for accuracy (styles, colors, qty, prices).
  • Process order adjustments (dates, qty, cancellations).
  • Process sales orders and PO changes from the EDI Cockpit.
  • Allocate sales orders.
  • Release pick tickets to the warehouse for order processing.
  • Provide order status reports to Executives and Sales teams.
  • Follow up with the warehouses to ensure orders are shipped by the requested date.
  • Monitor and follow up with the warehouses on outstanding pick tickets.
  • Communicate with sales reps and customers for PO discrepancies, extensions and shortages.
  • Follow up on outstanding bulk orders and ensure confirmed PO’s are received.
  • Ensure bulk orders are reduced.
  • Respond to daily e-mails.
  • Submit credit hold orders to the Credit Dept for review and release.

DO YOU HAVE THE PROFILE WE'RE LOOKING FOR?

  • Proactive attitude; Resourceful, Responsible
  • Highly motivated, Enthusiastic, Results Oriented
  • Strong attention to detail and organizational skills.
  • Team player
  • Ability to work effectively in a fast-paced environment with tight deadlines.
  • Excellent verbal and written communication skills.
  • Strong computer skills (SAP knowledge is an asset.)
  • Intermediate Excel knowledge
  • Bilingual (French/English); English is necessary due to the daily interaction with warehouses located outside of Quebec.
  • MUST have a minimum of 3 years of experience in a similar role.

Be part of our growing community by getting involved with groups, teams, and initiatives like Be Green, Be Giving, Be Well and Be Celebrated.

Centric Brands Inc. is an Equal Opportunity Employer and is committed to diversity and inclusionc

More about this job

Responsibilities

The coordinator is responsible for managing the end-to-end order process, including tracking shipments, processing EDI orders, and ensuring timely delivery to customers. They also act as a liaison between the warehouse, sales teams, and customers to resolve discrepancies and manage inventory status.

Requirements

Candidates must have a minimum of 3 years of experience in a similar role and possess strong computer skills, specifically with Excel and ideally SAP. The role requires bilingual proficiency in French and English to facilitate daily communication with external warehouses.

Skills

  • Order management
  • Supply chain
  • SAP
  • Excel
  • EDI Cockpit
  • Logistics
  • Inventory tracking
  • Communication
  • Attention to detail
  • Organizational skills
  • Problem solving
  • Data analysis
  • Reporting
  • Customer service
  • Time management

Benefits

  • Competitive salary
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • RRSP
  • DPSP
  • Vacation days
  • Sick days
  • Flexible hours
  • Hybrid schedule
  • Summer Fridays
  • Public transit discount
  • Company events
  • Birthday gift
  • Sample sales
  • Brand discounts
  • Gym discount
  • Training and development opportunities

Visa sponsorship

Not detected in the job text

Categories

  • Logistics
  • Retail
  • Administrative
  • Customer Service & Support

Keywords

  • Order Management
  • Supply Chain
  • Logistics
  • SAP
  • Excel
  • EDI
  • Inventory
  • Apparel
  • Retail
  • Production
  • Shipping
  • Customer Service
  • Reporting
  • Quality Control
  • Procurement
  • Warehouse Operations
  • Order Processing
  • Bilingual

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