Find work in Canada.

348,041 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 1 hour ago
VF
Carrier Sales Manager
Vortex Freight
Mississauga, ON
- Full-time
…AM to 6:00 PM. In this role, you will report directly to the Director of Capacity in our operations…
Added 1 hour ago
RP
Director of Property Management-Ottawa
Rhapsody Property Management Services
Ottawa, ON
- $140,000 to $160,000 CAD / year
- Full-time
Director of Property Management - Bilingual (English & French)
Added 1 hour ago
TL
Logistics Coordinator
Transx Ltd
Rosser, MB · Mississauga, ON
- Full-time
The TransX Group of Companies has an exciting opportunity for a Logistics Coordinator to join our Sales & Marketing department in Winnipeg. Reporting directly to the Director of Logistics…
Added 1 hour ago
TL
Freight Receivable Supervisor
Transx Ltd
Rosser, MB
- Full-time
Cross-Functional Alignment: Spearhead resolutions with Sales, Operations, and Traffic departments to resolve systemic customer account and operational issues. Escalate critical, high-level…
Added 2 hours ago
RP
Director of Operations
RECRUITMENT PARTNERS INC.
AB · Edmonton, AB
- Full-time
Our client is seeking a Director of Operations to provide strategic and operational leadership across complex, multi‑service operations within a transportation and service‑based…
Added 2 hours ago
WG
Estimator - Maternity Leave
WGI Group
Edmonton, AB
- Contract
Reporting to the Director of Sales, the Estimator builds and maintains strong relationships with existing customers in their assigned region. The role involves working closely with both…
Added 2 hours ago
WG
Controller
WGI Group
Winnipeg, MB
- Full-time
Reporting to the Director of Finance, the Controller is a hands-on leader who combines strong technical accounting knowledge with sound business judgment. You'll have the opportunity to…
Added 2 hours ago
WM
Associate Director, Fundraising
Windmill Microlending
Calgary, AB · Toronto, ON
- $110,000 to $120,000 CAD / year
Windmill Microlending is seeking a collaborative and dynamic self-starter to serve as our Associate Director, Fundraising as we prepare to close an exciting $50M national campaign that…
Added 2 hours ago
DP
BD & Marketing Manager - Disputes
DLA Piper Canada LLP
Vancouver, BC · Toronto, ON
- $140,000 to $165,000 CAD / year
…practice group. This position reports to Global BD & Marketing Sr Director. Working closely with the Practice Group Leader, subgroup leaders, and team members across the firm, this…
Added 2 hours ago
Service Account Executive - Building Automation Systems
Convergint Technologies Ltd
Calgary, AB
…understanding of our customers’ needs while securing service sales opportunities. As a Service Account Executive, you are a part of a dynamic sales team that allows you to grow as…
Added 3 hours ago
VA
Direct Entry Captain King Air 200 - Air Ambulance
Voyageur Aviation
Dieppe, NB
- Full-time
As a key member of the Flight Operations team, the Captain (King Air BE20) will report to the Director, Flight Operations, and will be responsible for the safe and efficient operation of…
Added 3 hours ago
CV
Event Specialist
CPABC Vancouver Chapter
Vancouver, BC
- Full-time
Reports To: Associate Director, Member & Community Events
Added 3 hours ago
HI
Technical Sales Manager
Hillmar Industries Ltd.
Delta, BC
- Full-time
We are seeking an experienced and strategic Director of Sales to lead and manage all sales functions. This role is responsible for directing both inside and outside sales teams, maintaining…
Added 4 hours ago
FR
Condominium Manager
FirstService Residential Canada
Toronto, ON
- Full-time
Collaborate with the Regional Director to develop goals and communicate established goals
Added 5 hours ago
ES
Director, marketing
Ermitage Saint-Antoine
Lac-Bouchette, QC
- $35,000 to $80,000 CAD / year
- Full-time
- On-site
Plan, direct and evaluate the activities of firms and departments that develop and implement advertising campaigns to promote the sales of products and services
Added 5 hours ago
C
Director, Strategic Partnerships
Clarity
Vancouver, BC
- $200,000 to $350,000 CAD / year
- Full-time
As Director, Strategic Partnerships, you will own partner-led growth at Clarity, from first conversation to signed, producing partnerships. You will be the first dedicated hire in a…
Added 5 hours ago
C
Director, Paid Media
Clarity
Vancouver, BC
- $200,000 to $240,000 CAD / year
- Full-time
As a Director, Paid Media at Clarity, you will own and accelerate our paid acquisition program. We've grown past 100,000 registered users on the back of an extremely fast scaling media…
Added 5 hours ago
C
Associate Director, Institutional Sales
Clarity
Vancouver, BC
- $300,000 to $700,000 CAD / year
- Full-time
As an Associate Director, Institutional Sales at Clarity, you will help drive growth by building and expanding relationships with venture capital investors, institutions, and…
Added 5 hours ago
PM
Sales director - retail
Pâtisserie-Boulangerie MARIE4poches s.a.
Sainte-Anne-des-Monts, QC
- $20 to $25 CAD / hour
- Full-time
- Contract
- On-site
Prepare reports on sales volumes, merchandising and personnel matters
Added 6 hours ago
C
Relationship Manager, Business Banking
CIBC
Saskatoon, SK
- Full-time
As a member of Business Banking team, you’ll be reporting to the Director or Senior Manager & Team Lead, Business Banking, providing new and existing clients with an exceptional client…
Added 6 hours ago
CI
Director of Marketing, Defence
Calian in Space & Technology
Ottawa, ON
- Full-time
We are looking for a Director, Defence Marketing to help lead the marketing and communications strategy for Calian’s Defence business across Canada, NATO and allied markets.
Added 6 hours ago
Equipment Service Support - Harvesting Heads
Tigercat | MacDonald Steel
Kamloops, BC · Prince George, BC · Williams Lake, BC · BC
Added 6 hours ago
ECH - Manager, Marketing (12-Month Contract)
The Employee Experience Team
Vaughan, ON
Empire Homes is seeking a Marketing Manger! Under the direction of the Senior Director, Marketing, you will be responsible for playing a crucial role in driving the company’s growth through…
Added 7 hours ago
B
Director & Assistant Market Leader, Private Wealth
BMO
Toronto, ON · FCP
- Full-time
The Director & Assistant Market Leader supports the organization’s growth objectives by enhancing profitability, market share and loyalty of the assigned Private Wealth branch / market with…
Added 7 hours ago
B
Senior Relationship Manager, Commercial Banking (Financial Services Group)
BMO
Toronto, ON · FCP
- Full-time
The Director will join the Financial Services Group team and will be responsible for:

Centric Software

Delivery Director, Professional Services

Toronto, ON, Canada
CA ON Toronto Home Office, Canada

The US base salary range for this full-time position is $150,000 - $200,000 + benefits. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: The US base salary range for this full-time position is $150,000 - $200,000 + benefits.
Job type: Full-time
Posting language: English
Posted: Oct 8, 2026

Original job description

About Centric Software:

Centric Software® is a global leader, providing an innovative and AI-enabled product-concept-to-commercialization platform for retailers, brands and manufacturers of all sizes. We equip retail, fashion, luxury, footwear, outdoor, home and consumer goods brands with pioneering best-of-breed solutions to plan, design, develop, source, comply, buy, make, price, allocate, sell and replenish products. Our technology powers brands to streamline processes, drive efficiency and operate with confidence in an ever-changing market.

Our story is one of rapid growth, bold ideas and extraordinary opportunities. We’re here to challenge the status quo - and we’re looking for brilliant people who want to do the same. No matter where you are in the world, this is your chance to be part of something exceptional.

The Delivery Director (Customer Success) is responsible for leading Centric PLM post-implementation services organization. This role sits at the intersection of customer relationship management, operational excellence, and professional services delivery. This role is both customer-facing and operational, requiring strong leadership in team management, service delivery, and customer engagement.

Key Accountabilities & Responsibilities

Customer Success Leadership

Own the post-implementation customer lifecycle, from go-live through steady-state adoption and expansion.
Act as executive sponsor for strategic customer accounts.
Ensure customers achieve defined business outcomes and ROl from the software solution.
Establish governance frameworks with customers (QBRs, success plans, adoption reviews).
Drive customer satisfaction, retention, and referenceability.

Professional Services Team Management

Lead, coach, and develop a team of post-implementation Professional Services consultants.
Define capacity planning, resource allocation, and utilization targets.
Establish standards, playbooks, and methodologies for post-go-live services.
Ensure consistent, high-quality service delivery across all accounts.
Partner with Implementation, Support, and Product teams to ensure seamless customer experience.

Operational Excellence

Build and manage the operational model for post-implementation services.
Define KPis and metrics to measure adoption, value realization, and team performance.
Develop scalable processes for onboarding customers into Customer Success programs.
Manage forecasting, budgeting, and revenue targets for services engagements.
Implement tools and reporting to track customer health and service performance.

User Adoption & Value Realization

Create structured adoption programs and success plans tailored to customer maturity.
Ensure customers fully leverage product capabilities through workshops, optimization sessions, and training.
Identify expansion opportunities based on usage patterns and customer goals.

Cross-Functional Collaboration

Partner with Sales for renewals and expansion opportunities.
Work with Product to relay customer feedback and influence roadmap priorities.
Collaborate with Support to proactively address risk accounts.
Align with Implementation teams for smooth transition from project to steady -state.

Knowledge & Skills Requirements

Background in PLM, ERP, Supply Chain, Retail, or complex enterprise platforms implemenations
Strong technical background
Experience managing P&L or services revenue targets
Strong understanding of enterprise software implementation and post-go-live lifecycle
Proven experience building operational processes and scalable service models
Experience building playbooks and standardized service offerings.
Excellent executive-level communication and stakeholder management skills
Familiarity with customer health scoring tools
Ability to balance customer advocacy and operational excellence

The US base salary range for this full-time position is $150,000 - $200,000 + benefits. Our salary ranges are determined by role, level, and location. The range for each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Candidates who exceed the specified experience and relevant education or training may be considered for compensation above the stated range. Please note that the compensation details listed reflect base salary, and certain positions may be offered additional variable incentives.

Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information.

Apply About employer

More about this job

Responsibilities

The Delivery Director leads the post-implementation services organization, overseeing customer lifecycle management and team performance. They are responsible for driving user adoption, ensuring value realization, and managing operational metrics to support business growth.

Requirements

Candidates must have a strong background in PLM, ERP, or complex enterprise platform implementations with experience in managing P&L or services revenue. Excellent executive-level communication skills and a proven ability to build scalable service models are required.

Skills

Customer Success
Professional Services
Team Leadership
Operational Excellence
PLM
ERP
Supply Chain
Retail
Enterprise Software
Capacity Planning
Resource Allocation
Stakeholder Management
Customer Lifecycle Management
Business Outcomes
Revenue Management
Strategic Planning

Visa sponsorship

Not detected in the job text

Keywords

Centric Software
PLM
ERP
Supply Chain
Retail
Customer Success
Professional Services
Post-implementation
Operational Excellence
Capacity Planning
Revenue Targets
Customer Lifecycle
User Adoption
Value Realization
Stakeholder Management
Enterprise Software
Governance Frameworks
QBRs
Success Plans
Forecasting
Budgeting
KPIs
Team Management
Consulting
Strategic Accounts
Software Implementation
Business Outcomes
Customer Health Scoring
Product Roadmap
Cross-functional Collaboration

Report this job