Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 1 hour ago
BM
Beauty Brand Representative – Completion Bonus Available
Brand Momentum
Sudbury, ON
- $24 CAD / hour
- Part-time
…expert advice, and create memorable interactions that drive sales and build brand loyalty. This position is ideal for someone who enjoys working independently, thrives in customer-facing…
Added 1 hour ago
BM
Beauty Brand Representative – Completion Bonus Available
Brand Momentum
Ottawa, ON
- $20 to $25 CAD / hour
- Part-time
…expert advice, and create memorable interactions that drive sales and build brand loyalty. This position is ideal for someone who enjoys working independently, thrives in customer-facing…
Added 1 hour ago
BM
Beauty Brand Representative – Completion Bonus Available
Brand Momentum
Fredericton, NB
- $22 CAD / hour
- Part-time
…expert advice, and create memorable interactions that drive sales and build brand loyalty. This position is ideal for someone who enjoys working independently, thrives in customer-facing…
Added 1 hour ago
BM
Beauty Brand Representative – Completion Bonus Available
Brand Momentum
London, ON
- $22 CAD / hour
- Part-time
…expert advice, and create memorable interactions that drive sales and build brand loyalty. This position is ideal for someone who enjoys working independently, thrives in customer-facing…
Added 1 hour ago
Cluster Lead
Teleperformance
Toronto, ON · TPCA Toronto
As a Cluster Lead, you will play a pivotal role in overseeing and managing a group of team leads or clusters within our organization. Your primary responsibility is to ensure the efficient…
Added 1 hour ago
B2B Sales Assistant Manager
Teleperformance
Toronto, ON · TPCA Toronto
Effective leader with proven track record in previous roles like: Sales Manager, Team Lead-Inbound Sales team, Account Manager, Business Development Executive, Sales Executive, and Inside…
Added 1 hour ago
MR
Part-Time & Casual Retail Sales Representatives - Mons Royale Whistler
Mons Royale
Whistler, BC
- Part-time
We have opportunities for a Part Time and Casual Retail Sales Representatives to join our team in our New Whistler Store. You will provide outstanding customer service, advice and insights…
Added 1 hour ago
OEM National Account Manager
Siemens
AB · Toronto, ON · Ottawa, ON · Oakville, ON · Montreal, QC · Vancouver, BC · Calgary, AB
We are looking for an OEM National Account Manager to lead the development and growth of strategic Original Equipment Manufacturer (OEM) relationships across Canada.
Added 1 hour ago
T
Business Development Manager – BNext AI
TBDC
Brampton, ON
- Full-time
You will work closely with the Sales Lead to build and manage the sales pipeline, from identifying
Added 1 hour ago
Business Development Manager
Insight Enterprises, Inc.
Toronto, ON
This position proactively promotes collaboration between Insight and partner sales teams working with Insight sales segments to identify and target accounts that are mutually profitable.…
Added 1 hour ago
AI Data Architect
Insight Enterprises, Inc.
Toronto, ON
Design and lead modern data architectures that support analytics, business intelligence, machine learning, and AI-driven use cases.
Added 1 hour ago
Senior Sales Executive
Bell
Winnipeg, MB
Lead complex sales opportunities from discovery through close, including consultation, solution positioning, proposal development, pricing, margin review, contract negotiation, and handoff…
Added 1 hour ago
BC
Everyday Banking Associate - Mission (Kelowna) Branch
Beem Credit Union
Kelowna, BC
- Full-time
…prevention while providing goal‑based financial guidance. This is a sales‑driven role that grows the business through proactive relationship building, tailored advisory conversations and a…
Added 1 hour ago
AI
Senior Estimator - Mechanical
Ainsworth Inc
Mississauga, ON
- Full-time
The Senior Estimator collaborates closely with Sales, Operations, Project Management, and Executive Leadership to develop competitive project strategies, manage risk, and deliver…
Added 1 hour ago
Customer Engineer, Platform, Google Cloud (English, French)
Google
Montreal, QC
Experience driving the entire sales cycle (e.g., defining the delivery and consumption plan and transitioning it for execution).
Added 1 hour ago
L
Enterprise Account Executive
Litmus
Remote, Canada
- Full-time
- Remote
This is a remote role based in the U.S. or Canada, reporting to the VP of Sales, North America, with up to 40% travel to customer sites, manufacturing plants and industry events.
Added 1 hour ago
RB
Associate Director, Product Control
Royal Bank of Canada
Toronto, ON
- Full-time
…liaison with Front Office, Middle Office, Information Technology, Sales, Operations, Valuations and other operating units with projects and issues related to Commodities trading activity.…
Added 1 hour ago
Scaled GTM Mgr, International Expansion GO-TO-MARKET
Amazon
Toronto, ON
…scaled and localized strategies that will improve IX's overall sales effectiveness and accelerate revenue growth. The Manager of Scaled IX GTM role will lead a team of (i) Scaled GTM…
Added 1 hour ago
VC
icebreaker: Assistant Store Manager - Vancouver Premium Outlet
VF Corporation
Vancouver, BC
- $25.25 to $32.76 CAD / hour
- Full-time
As the Assistant Store Manager, you will lead, develop, and motivate a team of Brand Advocates to deliver consistent, best-in-class customer experience that reflects our brand values and…
Added 1 hour ago
I
icebreaker: Assistant Store Manager - Vancouver Premium Outlet
icebreaker
Vancouver, BC
- $25.25 to $32.76 CAD / hour
- Full-time
As the Assistant Store Manager, you will lead, develop, and motivate a team of Brand Advocates to deliver consistent, best-in-class customer experience that reflects our brand values and…
Added 1 hour ago
MG
Entry-level Private Jets Sales Consultant (Etobicoke, Toronto)
Mountfitchet Group
Toronto, ON · Etobicoke, Ontario
- Full-time
Our Private Jet Sales Consultants manage the full travel and sales cycle, so all our clients have to do is fly! As a Private Jets Sales Consultant, you will be providing high-quality…
Added 1 hour ago
BG
Group Leader, Applications Engineer - Industrial Hydraulics
Bosch Group
Welland, ON
- Full-time
Lead the technical and commercial performance of Industrial Power Module applications and projects across Canada.
Added 1 hour ago
EC
Future Leaders Program – Management Trainee
EMCO Corporation
Regina, SK · Vancouver, British Columbia
- Full-time
Launch Your Career. Learn the Business. Lead Your Own Team.
Added 7 hours ago
UC
Route Supervisor
UniFirst Corporation
Toronto, ON
- Full-time
At UniFirst, we Always Deliver - for our customers and our people. As a Route Service Supervisor you’ll lead and work alongside a team of Route Service Representatives who service a diverse…
Added 7 hours ago
CL
Assistant Store Manager
Chatters Limited Partnership
Red Deer, AB
- Full-time
Lead by example, coaching and motivating team members to achieve sales and service goals

Centric Software

Delivery Director, Professional Services

Toronto, ON, Canada
CA ON Toronto Home Office, Canada

The US base salary range for this full-time position is $150,000 - $200,000 + benefits. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: The US base salary range for this full-time position is $150,000 - $200,000 + benefits.
Job type: Full-time
Posting language: English
Posted: Oct 8, 2026

Original job description

About Centric Software:

Centric Software® is a global leader, providing an innovative and AI-enabled product-concept-to-commercialization platform for retailers, brands and manufacturers of all sizes. We equip retail, fashion, luxury, footwear, outdoor, home and consumer goods brands with pioneering best-of-breed solutions to plan, design, develop, source, comply, buy, make, price, allocate, sell and replenish products. Our technology powers brands to streamline processes, drive efficiency and operate with confidence in an ever-changing market.

Our story is one of rapid growth, bold ideas and extraordinary opportunities. We’re here to challenge the status quo - and we’re looking for brilliant people who want to do the same. No matter where you are in the world, this is your chance to be part of something exceptional.

The Delivery Director (Customer Success) is responsible for leading Centric PLM post-implementation services organization. This role sits at the intersection of customer relationship management, operational excellence, and professional services delivery. This role is both customer-facing and operational, requiring strong leadership in team management, service delivery, and customer engagement.

Key Accountabilities & Responsibilities

Customer Success Leadership

Own the post-implementation customer lifecycle, from go-live through steady-state adoption and expansion.
Act as executive sponsor for strategic customer accounts.
Ensure customers achieve defined business outcomes and ROl from the software solution.
Establish governance frameworks with customers (QBRs, success plans, adoption reviews).
Drive customer satisfaction, retention, and referenceability.

Professional Services Team Management

Lead, coach, and develop a team of post-implementation Professional Services consultants.
Define capacity planning, resource allocation, and utilization targets.
Establish standards, playbooks, and methodologies for post-go-live services.
Ensure consistent, high-quality service delivery across all accounts.
Partner with Implementation, Support, and Product teams to ensure seamless customer experience.

Operational Excellence

Build and manage the operational model for post-implementation services.
Define KPis and metrics to measure adoption, value realization, and team performance.
Develop scalable processes for onboarding customers into Customer Success programs.
Manage forecasting, budgeting, and revenue targets for services engagements.
Implement tools and reporting to track customer health and service performance.

User Adoption & Value Realization

Create structured adoption programs and success plans tailored to customer maturity.
Ensure customers fully leverage product capabilities through workshops, optimization sessions, and training.
Identify expansion opportunities based on usage patterns and customer goals.

Cross-Functional Collaboration

Partner with Sales for renewals and expansion opportunities.
Work with Product to relay customer feedback and influence roadmap priorities.
Collaborate with Support to proactively address risk accounts.
Align with Implementation teams for smooth transition from project to steady -state.

Knowledge & Skills Requirements

Background in PLM, ERP, Supply Chain, Retail, or complex enterprise platforms implemenations
Strong technical background
Experience managing P&L or services revenue targets
Strong understanding of enterprise software implementation and post-go-live lifecycle
Proven experience building operational processes and scalable service models
Experience building playbooks and standardized service offerings.
Excellent executive-level communication and stakeholder management skills
Familiarity with customer health scoring tools
Ability to balance customer advocacy and operational excellence

The US base salary range for this full-time position is $150,000 - $200,000 + benefits. Our salary ranges are determined by role, level, and location. The range for each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Candidates who exceed the specified experience and relevant education or training may be considered for compensation above the stated range. Please note that the compensation details listed reflect base salary, and certain positions may be offered additional variable incentives.

Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information.

Apply About employer

More about this job

Responsibilities

The Delivery Director leads the post-implementation services organization, overseeing customer lifecycle management and team performance. They are responsible for driving user adoption, ensuring value realization, and managing operational metrics to support business growth.

Requirements

Candidates must have a strong background in PLM, ERP, or complex enterprise platform implementations with experience in managing P&L or services revenue. Excellent executive-level communication skills and a proven ability to build scalable service models are required.

Skills

Customer Success
Professional Services
Team Leadership
Operational Excellence
PLM
ERP
Supply Chain
Retail
Enterprise Software
Capacity Planning
Resource Allocation
Stakeholder Management
Customer Lifecycle Management
Business Outcomes
Revenue Management
Strategic Planning

Visa sponsorship

Not detected in the job text

Keywords

Centric Software
PLM
ERP
Supply Chain
Retail
Customer Success
Professional Services
Post-implementation
Operational Excellence
Capacity Planning
Revenue Targets
Customer Lifecycle
User Adoption
Value Realization
Stakeholder Management
Enterprise Software
Governance Frameworks
QBRs
Success Plans
Forecasting
Budgeting
KPIs
Team Management
Consulting
Strategic Accounts
Software Implementation
Business Outcomes
Customer Health Scoring
Product Roadmap
Cross-functional Collaboration

Report this job