Sales advisor
- Québec, QC, Canada
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Job details
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- Posting language
- English
- Posted
Original job description
Under the supervision of the Showroom Director, the incumbent is responsible for supporting the client in his process of choosing flooring and purchasing ceramic, porcelain, vinyl, carpets, installation products, advising them on the products that meet their needs.
ADVANTAGES
- Competitive salary;
- Comprehensive group insurance program paid 100% by the employer;
- Group RRSP with employer contribution;
- Free parking and public transportation nearby;
- Gym;
- Social committee, employee discounts.
DUTIES AND RESPONSIBILITIES
- Welcome customers and provide personalized guidance throughout their projects;
- Respond to phone calls and emails, ensuring prompt and professional follow-up;
- Assess customer needs, plan projects, and prepare quotes, orders, and transfers;
- Follow up on orders and keep customers informed of their status and progress;
- Contribute to achieving the branch’s sales targets;
- Maintain up-to-date knowledge of products and industry trends;
- Manage and update showroom samples, including displays, orders, and labels;
- Contribute to product merchandising and the overall presentation of the showroom;
- Demonstrate autonomy, organization, and a proactive approach to managing customer files and follow-ups;
- Collaborate within a team-oriented environment focused on mutual support and strong working relationships.
More about this job
Responsibilities
The sales advisor will welcome customers, guide them through their flooring projects and prepare quotes and orders. They will also follow up on orders, respond to calls and emails, and keep the showroom displays and samples up to date.
Requirements
Candidates need a customer-focused, organized and autonomous approach, with good product knowledge of flooring and an interest in industry trends. The posting describes a team-oriented environment.
Skills
- Customer needs assessment
- Product knowledge
- Quoting
- Order management
- Customer follow-up
- Sales targets
- Merchandising
- Showroom display
- Organization
- Autonomy
- Teamwork
- Phone and email communication
Benefits
- Group insurance program
- Group RRSP with employer contribution
- Free parking and public transportation nearby
- Employee discounts
- Social committee
Categories
- Sales
- Retail
- Customer Service & Support
Keywords
- sales advisor
- flooring
- showroom sales
- ceramic tile
- porcelain
- vinyl flooring
- carpet
- retail sales
- customer service
- quotes and orders
- merchandising
- home renovation
- building materials
- Québec
Seniority
Entry level
Perks
- Retirement plan
- Employee discount
- Transit support