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Added 12 mins ago
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Century Group

Concierge (Part-time, Temporary)

Surrey, BC, Canada

Job type: Part-time
Posting language: English
Posted: Sep 22, 2026

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Original job description

Barbican Property Management, a division of Century Group is a trusted and professional, people-centred Property Management Company. As part of Century Group, a BC-owned real estate development company, Barbican has over 65 years of experience in managing a mixed portfolio of commercial, residential and retail properties in the Metro Vancouver region located in desirable neighbourhoods, close to amenities, and many in vibrant mixed-use communities.

What can we offer you?

Barbican offers our team members a variety of benefits, including competitive salaries, health benefits which includes a healthcare spending account, maternity leave top-up program, matching pension plan (DCPP), and the ability to advance your career through training and development opportunities! As a part of Century Group Lands Corporation, career growth opportunities are available across a diverse group of companies. Apply now to discover your next career move!

Role Summary

As a Concierge, you play a vital role in creating a positive and welcoming environment for residents and visitors. Reporting to the Property Manager, you will be responsible for greeting, assisting, and ensuring the safety and satisfaction of everyone entering the property. Your excellent customer service skills, attention to detail, and ability to handle various tasks will contribute to the overall success and reputation of the property.

Shift: Saturdays & Sundays from 10am-4pm

Please note this is a temporary position for an estimated 6 month duration.

Key Accountabilities

Warmly greet and welcome all residents, guests, and visitors to the property.
Display a professional demeanor and provide a friendly atmosphere.
Conduct access control to ensure the security and safety of the property.
Answer phone calls in a professional manner.
Receive and manage packages as required.
Perform interior and exterior patrols, including parking lots, stairwells, hallways, and common areas as needed.
Answer all resident questions promptly and accurately.
Provide excellent customer service to meet residents' needs.
Coordinate with onsite contractors as required.
Assist in marketing the property by coordinating guests', tenants', and visitors' needs.
Display a warm and professional greeting to all entering the property.
Maintain accurate records of service requests and their status.
Respond promptly and accurately to resident inquiries.
Arrange and confirm recreational, dining, and business activities.
Maintain a file of services including transportation sources, accommodations, and referral contacts.
Provide administrative assistance to the Property Manager and the property management team.
Follow security and emergency procedures, responding to emergency situations efficiently and calmly.
Perform other duties as assigned.

Education & Experience

Strong knowledge of the surrounding area and all recreational, hospitality, and business-related information.
Customer Service experience is an asset

Required Knowledge, Skills & Abilities

Excellent customer service skills.
Computer skills, including proficiency in Google Workspace (Gmail, Google Docs etc.)
Yardi experience is a plus.
Good communication skills.
Availability to work afternoon/evening shifts.
Ability to comprehend and interpret instructions, short correspondence, and memos.
Strong written and verbal communication skills with a professional customer service orientation.
Detail-oriented; ability to resolve problems using facts, sound reasoning and common sense

CG1

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More about this job

Responsibilities

The Concierge is responsible for greeting residents and visitors while ensuring the security and safety of the property through access control and patrols. They also provide administrative support to the Property Manager and assist with resident inquiries and package management.

Requirements

Candidates should possess strong customer service skills and proficiency in Google Workspace, with Yardi experience considered an asset. The role requires the ability to handle security procedures and maintain professional communication in a residential property setting.

Skills

Customer service
Access control
Google workspace
Communication skills
Attention to detail
Problem solving
Yardi
Administrative support
Security procedures
Emergency response

Benefits

Competitive salaries
Health benefits
Healthcare spending account
Maternity leave top-up program
Matching pension plan
Training and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Concierge
Property management
Customer service
Access control
Security
Google workspace
Yardi
Administrative assistance
Residential property
Patrols
Communication
Professionalism
Emergency procedures
Record keeping

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