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Added 4 mins ago
AI Enablement Specialist
Monachus Solutions
Vancouver, BC
$70,000 to $100,000 USD / year
Full-time
Monachus helps early-stage startups build scalable systems for compliance, security, and operations. Without the chaos. We're a small, high-trust team based in Vancouver, BC, and our…
Added 4 mins ago
Delivery Lead
Fastloop
Vancouver, BC
Full-time
Workflow redesign. You map how work actually flows across people and systems and redesign it: where agents act, where deterministic automation fits, and where a human decides.
Added 4 mins ago
Associate
RBC Dominion Securities
Hamilton, ON
Full-time
Strong skills in working with various business applications/technology
Added 4 mins ago
Bid Lead, Engineering and Field Services
AtkinsRéalis
Mississauga, ON
Full-time
…responsible for preparing proposals on behalf of the Nuclear Canada Business Unit. In this capacity, the Bid Lead is responsible for the proposal development lifecycle; coordinating and…
Added 4 mins ago
Chief of Staff
Savannah Search Ltd
Montreal, QC · Greater Montreal, QC
Full-time
Working directly with highly successful, high-profile founder, you will operate at the centre of the business - helping shape company strategy, building the organisation and driving the…
Added 4 mins ago
Advisor, Health & Safety
Kinross Gold Corporation
Red Lake, ON
Full-time
…assigned activities, monitors health and safety management systems, organizes required resources, and applies technical judgement to resolve complex health and safety…
Added 4 mins ago
Product Designer
GamblingCareers.com
Toronto, ON
Full-time
…team ships and the outcomes they deliver for customers and the…
Added 4 mins ago
Bid Lead, Engineering and Field Services
AtkinsRéalis
Mississauga, ON
Full-time
…responsible for preparing proposals on behalf of the Nuclear Canada Business Unit. In this capacity, the Bid Lead is responsible for the proposal development lifecycle; coordinating and…
Added 4 mins ago
Senior Manager, Bid & Proposal
CS GROUP - Canada
Montreal, QC
Full-time
…development and certification of safety and mission-critical systems. Our Defense Products business line develops and delivers advanced solutions for Counter UAV, Voice communication…
Added 5 mins ago
Staff Data Engineer
RBC
Toronto, ON
Full-time
Build and maintain APIs and integrations that expose data to downstream consumers, including AI/ML systems and business workflows
Added 5 mins ago
Superintendent / Senior Superintendent
Marcon Construction
Vancouver, BC
$140,000 to $185,000 CAD / year
Full-time
…across Metro Vancouver. A focus on quality and craft is what the business was built on, giving us a trusted name in the construction community. These principles have remained a focus as…
Added 5 mins ago
Receptionist
MNP
Duncan, BC
Full-time
…you’ll ensure the efficient and effective operation of our…
Added 5 mins ago
IT Superintendent
Foran Mining Corporation
SK
$140,000 to $155,000 CAD / year
Full-time
Lead the site IT/OT roadmap in alignment with business priorities, operational readiness needs, and corporate technology standards.
Added 5 mins ago
Talent Acquisition Partner
Flair Airlines Ltd.
Toronto, ON · Vancouver, BC · Edmonton, AB · Calgary, AB
Full-time
Identify and implement improvements to recruitment processes, selection practices, systems, tools, and candidate experience.
Added 5 mins ago
Manager, Financial Planning & Regulatory Reporting
EPCOR
AB · Edmonton, Alberta
Full-time
…decision-making, regulatory compliance, and financial planning across the…
Added 5 mins ago
Implementation Specialist (Software)
Valsoft Corporation
Remote, Canada
Full-time · Remote
Square 9 Softworks is a leading provider of Enterprise Content Management (ECM) and Business Process Management (BPM) solutions. We’re looking for an Implementation Specialist I to join our…
Added 20 mins ago
Business Applications Specialist
Doctors of BC
Vancouver, BC · BC
Full-time
The role works across ERP, CRM, LMS, data and digital platforms to translate business requirements into scalable technical solutions, with a strong focus on systems integration,…
Added 20 mins ago
Senior Programmer Analyst (24 Month Contract)
Doctors of BC
Vancouver, BC · BC
Full-time
Design and execute migrations of business processes, data and functionality from legacy systems to modern platforms such as Salesforce, NetSuite, Snowflake and other enterprise solutions.
Added 20 mins ago
Sous Chef - Full Time
AccorHotel
Vancouver, BC
Full-time
Help manage efficient scheduling to align with forecasted business volumes
Added 20 mins ago
Senior Machine Learning Engineer
Takeaway
Edmonton, AB
Full-time
…learning pipelines, managing both real-time and batch inference systems that are integral to our predictive platforms. You will work closely with cross-functional teams to anticipate future…
Added 35 mins ago
Senior Technical Analyst
Government of Manitoba
Winnipeg, MB
Full-time
Experience applying information security principles and security controls to maintain the confidentiality, integrity, and availability of systems.
Added 35 mins ago
Alumni Program Manager, Toronto Raptors
Sports Careers
Toronto, ON
Full-time
Develop and maintain organized systems for alumni communications, profiles, preferences and engagement history.
Added 35 mins ago
Senior Customer Success Manager
Greenspace Health
Toronto, ON
$80,000 to $90,000 CAD / year
Full-time
At Greenspace, our mission is to empower mental health organizations, health systems, service providers and individuals in care with the technology and expertise they need to substantially…
Added 35 mins ago
Accounting Clerk-EN
Canadian Forces Morale and Welfare Services
Cold Lake, AB
$24.64 to $27.19 CAD / hour
Full-time
College diploma or certificate in Accounting, Business Administration, or a related field, AND some years of experience in accounting, or in a related field
Added 35 mins ago
Training Specialist, BC Health Workday
Provincial Health Services Authority
Burnaby, BC
Temporary
…new provincial platform will replace existing HR and payroll systems in the health organizations with a single, unified technical system that will standardize and modernize HR and payroll…

Century Group

Guest Services Agent (Casual)

Delta, BC, Canada

Posting language: English
Posted: Sep 29, 2026

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Original job description

Owned and operated by Century Group, Coast Tsawwassen Inn is a premium, all-suite hotel, offering 90 comfortable and spacious guest rooms, banquet and event spaces, and fitness room. , Recently modernized, Coast Tsawwassen Inn is designed to enhance guest stays, upgrade the quality of business meetings, and authentically connect with the Tsawwassen community - truly reflecting our commitment to ‘Refreshingly Local’.

Consistently rated #1 in guest satisfaction and rated one of the finest hotels available within Coast Hotels.

Role Summary

Reporting to the Front Office Manager, the Guest Service Agent is responsible for operating the switchboard and bell services, greeting and welcoming all guests, and providing superior service for all arriving and in-house guests.

Key Accountabilities

Provides customer service and handles administrative duties, such as the check-in and check-out of guests, handling guest concerns, assisting with arrivals and
departures of groups and tours, luggage storage and assist with reservations.
Acts as an ambassador for Coast, including greeting guests and handling basic inquiries.
Demonstrates a customer service attitude with internal / external contacts.
Handles cash, credit and debit card transactions in accordance with Hotel Policies.
Inputs data accurately into the appropriate database.
Reports discrepancies in room rates, payment information and credit arrangements to appropriate manager for follow up.
Verifies accuracy of daily inputs, including payment transactions, and submits daily shift audit for review by the night audit.
Liaise with all departments on a regular basis to ensure efficient and smooth services are provided.
Other duties as required.

Education and Experience

Grade 12 graduation
Minimum 1 year guest service experience preferably at the Front Desk in a busy hotel environment
Diploma in Hospitality preferred or Hospitality industry courses in Hotel Management
1 year related work experience, Hospitality Diploma and/or equivalent combination of education and experience an asset

Skills and Abilities

Advanced communication (oral and written), interpersonal, and customer service skills
Technical aptitude.
Able to work flexible hours (evenings/weekends/holidays)
Knowledge of reservation operating systems is an asset.
Beginner level in the use of Google Workspace.
Professional appearance and attitude.
Able to multi-task and demonstrates initiative.
Industry-specific certification such as Front Desk Agent (i.e. emerit) is an asset.
Bondable, must be eligible to work in Canada.
Demonstrates the Coast Core Values at all times.
Understands/speaks a second language is an asset.

Coast Hotels offers a variety of benefits, including competitive wages, flexible work schedules, hotel discounts, staff meals, training & development, career advancement opportunities & more!

CTI1

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More about this job

Responsibilities

The Guest Service Agent is responsible for greeting guests, managing check-ins and check-outs, and providing administrative support at the front desk. They also handle switchboard operations, bell services, and ensure accurate processing of financial transactions.

Requirements

Candidates must have a Grade 12 diploma and at least one year of guest service experience, preferably in a hotel environment. Proficiency in Google Workspace and strong communication skills are required, along with the ability to work flexible hours.

Skills

Customer service
Switchboard operation
Bell services
Cash handling
Data entry
Communication
Interpersonal skills
Multi-tasking
Google Workspace
Problem solving
Reservation systems
Professionalism

Benefits

Competitive wages
Flexible work schedules
Hotel discounts
Staff meals
Training & development
Career advancement opportunities

Visa sponsorship

Not detected in the job text

Keywords

Guest Services
Front Desk
Hospitality
Hotel Management
Switchboard
Bell Services
Cash Handling
Data Entry
Google Workspace
Customer Satisfaction
Reservations
Administrative Duties
Audit
Communication Skills
Interpersonal Skills
Multi-tasking
Professionalism
Emerit

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