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Added 1 day ago
FH
Pharmacy Technician (Casual - All Locations)
Fraser Health Authority
Surrey, BC
- $36.26 CAD / hour
- Temporary
…where you work, and the people around you. From the financial advisor handling our health care resources, to the IT professional enabling life-saving data, to the nurse and physician on the…
Added 1 day ago
VC
Provincial Medical Director, Resident Doctors Employment Affairs
Vancouver Coastal Health
Vancouver, BC
- Part-time
The Provincial Medical Director serves as a senior physician advisor to provincial leadership and provides clinical and strategic oversight relating to Resident Doctors integration within…
Added 1 day ago
FB
Technicien en entretien industriel
Firme Brouillette Inc.
NB
- Full-time
INDISPENSABLE : citoyenneté canadienne, statut de résident permanent ou permis de travail ouvert valide.
Added 1 day ago
UP
Leasing and Customer Experience Advisor
UBC Properties Trust
Vancouver, BC
- $55,000 to $65,000 CAD / year
- Full-time
As a Leasing and Customer Experience Advisor, you will help people navigate one of the most important decisions in their lives: finding a place to call home. Whether someone is moving from…
Added 1 day ago
WP
Sales Advisor - Queen St West
Warby Parker
Toronto, ON
- Part-time
Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles…
Added 1 day ago
DB
Advisor, People & Development
Destination British Columbia
Vancouver, BC
- Temporary
You must be a Canadian citizen, permanent resident or hold a valid work permit to apply for this temporary opportunity.
Added 1 day ago
AN
Clinical Support Paramedic (CSP) - 202600451, 452, 453, 454
Ambulance NB
Moncton, NB
- Full-time
Act as a consultant and advisor, ensuring thorough patient assessments and adherence to pre-ALRT protocols for pre-ALRT non-transport activations;
Added 1 day ago
PH
Pediatric Craniofacial Surgeon, Department of Pediatric Surgery - BC Children's Hospital & The University of British Columbia (UBC)
Provincial Health Services Authority
Vancouver, BC
- Full-time
Talent Acquisition Advisor, Physician Recruitment
Added 2 days ago
SS
General Manager
Sienna Senior Living
Port Coquitlam, BC
- Full-time
Respond promptly to resident and family member concerns, including mediating a satisfactory response and implementing an action plan to avoid reoccurrence of similar issues
Added 2 days ago
SS
Senior General Manager
Sienna Senior Living
Old Stittsville, ON · Stittsville, ON
- Full-time
Respond promptly to resident and family member concerns, including mediating a satisfactory response and implementing an action plan to avoid reoccurrence of similar issues
Added 2 days ago
CG
Registered Dietitian , Cornwall Ontario (Contract)
Compass Group Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Monitor resident satisfaction with Food and Nutrition Services and respond to needs that may arise
Added 2 days ago
DO
Executive Director Communications - (Public Sector Employees Only)
Department of Energy and Economic Diversification
Perth South, ON
- Full-time
…engagement and brand function. As the Department’s principal advisor on communications and engagement, the Executive Director will ensure DEED communicates with clarity, consistency and…
Added 2 days ago
CO
Job ID #32297: Channel Strategy Specialist
City of Hamilton
Hamilton, ON
- Full-time
- Temporary
Reporting to the Senior Marketing & Content Strategy Advisor, the Channel Strategy Specialist oversees the City’s marketing channel analytics ecosystem, ensuring that enterprise-owned…
Added 3 days ago
FH
RN/RPN Clinical Mentor - Long Term Care
Fraser Health Authority
Mission, BC
- $49.2 to $67.08 CAD / hour
- Part-time
…mentor, resource, and champion in the delivery of excellent resident-centred care. In collaboration with Nurse Educators and interprofessional team leaders, the Clinical Mentor provides…
Added 3 days ago
CR
Senior Advisor, Workforce Deployment
Canadian Red Cross
Canada
- Full-time
The Senior Advisor – Workforce Deployment strengthens workforce readiness and operational effectiveness across both preparedness and response. The role advances workforce planning,…
Added 3 days ago
I
Tactical Data Link (TDL) Subject Matter Expert
IBM
Ottawa, ON
- $157,250 to $199,000 CAD / year
- Full-time
Must be either a Canadian Citizen or Canadian Permanent Resident
Added 3 days ago
FH
Pharmacy Technician - Surrey Memorial Hospital
Fraser Health
Surrey, BC
- Full-time
Processes clinically reviewed and approved medication orders for distribution to a patient, client or resident.
Added 3 days ago
FH
Pharmacy Technician - BC Children's & Women's Hospital
Fraser Health
Vancouver, BC
- Full-time
…where you work, and the people around you. From the financial advisor handling our health care resources, to the IT professional enabling life-saving data, to the nurse and physician on the…
Added 3 days ago
FH
Pharmacy Technician - Richmond Hospital
Fraser Health
Vancouver, BC
- Part-time
…where you work, and the people around you. From the financial advisor handling our health care resources, to the IT professional enabling life-saving data, to the nurse and physician on the…
Added 3 days ago
VC
Plastic Surgeon
Vancouver Coastal Health
North Vancouver, BC
- Full-time
Added 3 days ago
VC
Plastic Surgeon
Vancouver Coastal Health
Vancouver, BC
- Full-time
Added 4 days ago
SJ
Partnership and Experience Consultant
St. Joseph's Healthcare Hamilton
Hamilton, ON · Charlton Campus
- Full-time
…Partnership and Experience Consultant, leads system wide patient, resident and client experience, engagement and partnership…
Added 4 days ago
CG
Registered Dietitian -6 month contract - Part Time
Compass Group Canada
Ottawa, ON · Vanier, ON
- Part-time
Monitor resident satisfaction with Food and Nutrition Services and respond to needs that may arise Assist the Food Service Manager to ensure compliance with all legislation pertinent to the…
Added 4 days ago
PH
Accounts Receivable Advisor
ParaMed Home Health Care
Markham, ON
- Full-time
Reporting to the Accounts Receivable and Billing Supervisor, the Accounts Receivable Advisor will be responsible for posting deposits, processing adjustments, managing client documents, and…
Added 4 days ago
E
Accounts Receivable Advisor
Extendicare
Markham, ON · Extendicare (Canada) Inc (Steeles Ave.)
- Full-time
Reporting to the Accounts Receivable and Billing Supervisor, the Accounts Receivable Advisor will be responsible for posting deposits, processing adjustments, managing client documents, and…

Ceragon Networks

SME Ceragon

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 15, 2026
Posting language: English
Posted: Oct 16, 2026

Original job description

Job Description

The anticipated position will be a Resident Engineer dedicated to supporting the Xplore network. This individual will serve as the primary technical and operational point of contact for our Customer, ensuring network performance, issue resolution, and coordination between Ceragon, the customer, and third-party service providers' .

Manage day-to-day technical engagement and operational support for the customer.
Oversee fault management processes, including ticket triage, prioritization, and tracking.
Provide first-line incident management and coordinate with Ceragon Technical Support teams to drive timely issue resolution.
Assist in troubleshooting and resolving network-related issues across the Xplore network.
Escalate complex incidents to Tier 2 and Tier 3 support teams as required.
Coordinate and manage third-party field technicians and tower crews for maintenance, repairs, and network upgrades.
Oversee dispatch activities and ensure timely completion of field service work.
Monitor overall network performance and proactively engage with the customers Network Operations Center (NOC) to address service-impacting issues.
Plan, coordinate, and oversee software and firmware upgrades across the network.
Develop and maintain strong working relationships with the customer personnel and third-party service providers.
Track operational metrics, provide status updates, and ensure adherence to service-level commitments.
Act as a trusted technical advisor and advocate for customer, driving operational excellence and will work with Customer DevOps

Preferred Qualifications:

Experience in wireless telecommunications, microwave networking, network operations, or managed services environments.
Strong understanding of fault management, incident management, and network troubleshooting.
Experience working directly with customers in a resident engineer or customer-facing technical support role.
Experience managing third-party vendors, field technicians, and tower crews.
Excellent communication, problem-solving, and relationship management skills.
Ability to work independently while coordinating across multiple teams and stakeholders.
Required knowledge of Ceragon MW equipment
Prefer CCNA, not required

The candidate will be on customer site in Canada minimum 3 days a week.

Job Requirements

What does it require from you?

5+ years of experience in technical support, technical account management, or presales roles.
Strong background in radio systems, RF and Layer 2/Layer 3 networking.
Team player, with proven experience working with global, cross-functional teams.
Fast learner with the ability to work independently and in a team.
Excellent communication skills in English.
Advantage – degree in Electronics, Communications, or Computer Engineering.
Advantage – experience with microwave radios installation, operation, and maintenance.
Advantage – CCNA, CCNP or equivalent.
Availability to travel internationally (approx. 25%) to support customers on-site and facilitate knowledge sharing.

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More about this job

Responsibilities

Serve as the primary technical and operational contact for the customer, managing network performance, incident response, troubleshooting, and coordination with Ceragon support teams. Coordinate third-party field work and network upgrades, monitor operational metrics and service commitments, and maintain strong customer and provider relationships.

Requirements

Requires at least five years of experience in technical support, technical account management, or presales, with a strong background in radio systems, RF, and Layer 2/Layer 3 networking. Ceragon microwave equipment knowledge, customer-facing support experience, and strong communication skills are required; CCNA or equivalent and a relevant degree are advantageous.

Skills

Wireless Telecommunications
Microwave Networking
Ceragon Microwave Equipment
Radio Systems
Radio Frequency (RF)
Layer 2 Networking
Layer 3 Networking
Network Operations
Fault Management
Incident Management
Network Troubleshooting
Customer Support
Vendor Management
Field Service Coordination
Software and Firmware Upgrades
CCNA

Visa sponsorship

Not detected in the job text

Keywords

Resident Engineer
Ceragon
Microwave Networking
Wireless Telecommunications
Radio Systems
Radio Frequency
Layer 2 Networking
Layer 3 Networking
Network Operations
Fault Management
Incident Management
Ticket Triage
Network Troubleshooting
Customer DevOps
Technical Support
Technical Account Management
Presales
Third-Party Vendor Management
Field Technicians
Tower Crews
Network Upgrades
Software Upgrades
Firmware Upgrades
Service-Level Commitments
CCNA
CCNP

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