Jobs in Canada

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Added 1 hour ago
AM
Service Coordinator
Ambient Mechanical Ltd
Vaughan, ON
- Full-time
Monitor technician Service Activities and Field Requests, ensuring recommendations, concerns and follow-up actions are addressed.
Added 4 hours ago
R
Non-Destructive Test Technician
RWDI
Guelph, ON
- Full-time
RWDI Air Inc. is seeking a dynamic individual to join its Air Emissions Testing team as a Non-Destructive Test Technician (Emission Monitoring Specialist – Senior) in our Guelph office.
Added 5 hours ago
SP
IT FIELD TECHNICIAN
S+C Partners
Mississauga, ON
- Full-time
…of Streetsville in Mississauga, is seeking an experienced IT Field Technician to join its team of professionals. With an emphasis on fostering a collaborative work environment and…
Added 10 hours ago
S
Technician, Waste Water
StandardAero
Winnipeg, MB
- Full-time
Must have completed WHMIS (Workplace Hazardous Materials Information System) training · Must have a minimum of 1 year of experience handling and mixing chemicals to specific recipes
Added 14 hours ago
P
Security System Configuration Specialist / Spécialiste en configuration de systèmes de sécurité électronique (CS007)
Potenco
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
College diploma (DEC) in Computer Science, Computer Programming, Information Technology, or a related field.
Added 14 hours ago
P
Licensed Diesel Truck Technician/Mechanic I
Penske
Mississauga, ON
- Full-time
Must possess respective Provincial License such as Red Seal/310T · Current driver's license class D or class 3 with air brake certification required or ability to obtain it within 6 months of being hired
Added 14 hours ago
P
Licensed Diesel Truck Technician/Mechanic I
Penske
Mississauga, ON
- Full-time
Must possess respective Provincial License such as Red Seal/310T · Current driver's license class D or class 3 with air brake certification required or ability to obtain it within 6 months of being hired
Added 15 hours ago
JC
Technicien en sécurité / Field Security Technician CCTV & EAS
Johnson Controls
Montreal, QC · CAN QC Montreal
- Full-time
Added 15 hours ago
W
Repair & Maintenance Technician - Liner Hangers
Weatherford
AB · Clairmont, AB
- Full-time
The Repair & Maintenance Technician is a highly experienced and skilled role responsible for leading the inspection, repair, and maintenance of Weatherford's field tools and equipment with…
Added 16 hours ago
TS
Electro-Mechanical Technician
The Shaw Group
Hardwood Lands, NS
- Full-time
We are currently hiring for a Electrical Mechanical Technician for our Hardwood Lands Location, less than 15 minutes from the Halifax Airport. This position reports directly to the…
Added 16 hours ago
TS
Electro-Mechanical Technician
The Shaw Group Limited
Hardwood Lands, NS
- Full-time
We are currently hiring for a Electrical Mechanical Technician for our Hardwood Lands Location, less than 15 minutes from the Halifax Airport. This position reports directly to the…
Added 17 hours ago
Quality Technician
Tigercat | MacDonald Steel
Woodstock, ON
Dedicated Day Shift: 7:00am – 3:30pm, Monday - Friday
Added 18 hours ago
HR
Heavy Duty Field Service Mechanic
Herc Rentals
Hinton, AB
- Full-time
Must have at least 3-years’ hands on experience repairing Aerial equipment
Added 18 hours ago
E
Field Service Supervisor
Epiroc
Thunder Bay, ON
- Full-time
Join Our Team as a Field Service Supervisor at Epiroc!
Added 19 hours ago
IS
Maintenance Planner
Irving Shipbuilding
Halifax, NS
- Full-time
Conduct field checks to validate plans and ensure alignment with operational needs.
Added 20 hours ago
Technical Officer, Electromechanical Prototyping for Medical Devices Research
National Research Council Canada
Boucherville, QC
Bachelor’s or master’s degree in electrical engineering, computer engineering, electronics engineering, physics engineering or mechatronics engineering.
Added 20 hours ago
CN
SME Ceragon
Ceragon Networks
Toronto, ON
- Full-time
Coordinate and manage third-party field technicians and tower crews for maintenance, repairs, and network upgrades.
Added 21 hours ago
SI
R&D Technician (Metal Manufacturing)
Schulte Industries Ltd.
Englefeld, SK
- $28 to $32 CAD / hour
- Full-time
Under general supervision, the R&D Technician I work closely with the Engineering Department to research, develop, build, test and implement new proto-type machines, as well as changes to…
Added 21 hours ago
BD
Field Technician (IT, Communications & AI) – Spruce Grove, AB
Benchmark Data Solutions
Spruce Grove, AB
- Full-time
We’re looking for a mid-level Field Technician who enjoys hands-on IT and communications work, can help customers solve problems remotely, and wants to be part of exploring what’s next for…
Added 23 hours ago
JI
Maintenance Planner
J.D. Irving, Limited
Halifax, NS
- Full-time
Conduct field checks to validate plans and ensure alignment with operational needs.
Added 23 hours ago
C
Information Technology Field Engineer
CXC
Longueuil, QC
- Contract
Title: IT Field Service Technician/Bilingual (English/French)
Added 1 day ago
C
Security Technician - Saskatoon Region
Convergint
Saskatoon, SK · CA SK Saskatoon
- Full-time
Job Description: Convergint is currently recruiting for a Security Systems Technician to join our team in Saskatoon, SK. As a Security Technician, you will be responsible for providing…
Added 1 day ago
C
Junior BAS Technician - FIFO 14/14
Convergint
Fort McMurray, AB · CA AB Fort McMurray
- Full-time
This is FIFO position with a rotating shift of 14/14 with 12 hour shift each day
Added 1 day ago
C
Junior Security Technician - North Battleford, SK
Convergint
Saskatoon, SK · CA SK Saskatoon
- Full-time
Valid driver’s license required
Added 1 day ago
C
Security Technician - Service
Convergint
Toronto, ON · CA ON Etobicoke
- Full-time
Valid driver’s license required

Ceragon Networks

SME Ceragon

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 9, 2026
Experience: 5+ years of experience in technical support, technical account management, or presales roles.
Posting language: English
Posted: Nov 9, 2026

Original job description

Description

The anticipated position will be a Resident Engineer dedicated to supporting the the customers network. This individual will serve as the primary technical and operational point of contact for our Customer, ensuring network performance, issue resolution, and coordination between Ceragon, the customer, and third-party service providers' .

Manage day-to-day technical engagement and operational support for the customer.
Oversee fault management processes, including ticket triage, prioritization, and tracking.
Provide first-line incident management and coordinate with Ceragon Technical Support teams to drive timely issue resolution.
Assist in troubleshooting and resolving network-related issues across the Xplore network.
Escalate complex incidents to Tier 2 and Tier 3 support teams as required.
Coordinate and manage third-party field technicians and tower crews for maintenance, repairs, and network upgrades.
Oversee dispatch activities and ensure timely completion of field service work.
Monitor overall network performance and proactively engage with the customers Network Operations Center (NOC) to address service-impacting issues.
Plan, coordinate, and oversee software and firmware upgrades across the network.
Develop and maintain strong working relationships with the customer personnel and third-party service providers.
Track operational metrics, provide status updates, and ensure adherence to service-level commitments.
Act as a trusted technical advisor and advocate for customer, driving operational excellence and will work with Customer DevOps

Preferred Qualifications

Experience in wireless telecommunications, microwave networking, network operations, or managed services environments.
Strong understanding of fault management, incident management, and network troubleshooting.
Experience working directly with customers in a resident engineer or customer-facing technical support role.
Experience managing third-party vendors, field technicians, and tower crews.
Excellent communication, problem-solving, and relationship management skills.
Ability to work independently while coordinating across multiple teams and stakeholders.
Required knowledge of Ceragon MW equipment
Prefer CCNA, not required

The candidate will be on customer site in Canada minimum 3 days a week.

Requirements

What does it require from you?

5+ years of experience in technical support, technical account management, or presales roles.
Strong background in radio systems, RF and Layer 2/Layer 3 networking.
Team player, with proven experience working with global, cross-functional teams.
Fast learner with the ability to work independently and in a team.
Excellent communication skills in English.
Advantage – degree in Electronics, Communications, or Computer Engineering.
Advantage – experience with microwave radios installation, operation, and maintenance.
Advantage – CCNA, CCNP or equivalent.
Availability to travel internationally (approx. 25%) to support customers on-site and facilitate knowledge sharing.

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More about this job

Responsibilities

Serve as the customer’s primary technical and operational contact, managing network support, fault and incident handling, troubleshooting, escalations, and coordination with Ceragon support teams. Coordinate third-party field work and network upgrades, monitor performance and service commitments, and maintain strong relationships with the customer and service providers.

Requirements

Requires at least five years of experience in technical support, technical account management, or presales, along with strong knowledge of radio systems, RF, Layer 2/Layer 3 networking, and Ceragon microwave equipment. The role also calls for customer-facing and cross-functional teamwork, excellent English communication, and international travel availability; a relevant engineering degree, microwave radio experience, and CCNA/CCNP are advantages.

Skills

Wireless Telecommunications
Microwave Networking
Ceragon Microwave Equipment
Radio Systems
RF
Layer 2 Networking
Layer 3 Networking
Network Operations
Fault Management
Incident Management
Network Troubleshooting
Vendor Management
Field Technician Coordination
Customer Support
Software and Firmware Upgrades
CCNA

Visa sponsorship

Not detected in the job text

Keywords

Ceragon
Microwave Networking
Wireless Telecommunications
Radio Systems
RF
Layer 2 Networking
Layer 3 Networking
Network Operations
Managed Services
Fault Management
Incident Management
Ticket Triage
Network Troubleshooting
Tier 2 Support
Tier 3 Support
Customer DevOps
Network Operations Center
Third-Party Vendor Management
Field Technicians
Tower Crews
Software Upgrades
Firmware Upgrades
Service-Level Commitments
Technical Account Management
Presales
CCNA
CCNP
Microwave Radio Installation
Microwave Radio Maintenance
Cross-Functional Teams

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Work requirements

Jobs in Canada