Operations Supervisor

Wembley, AB, Canada

Full-time

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Job details

Job type: Full-time
Experience: Minimum 5 years of operations experience in industrial or oil & gas or industry.
Posting language: English
Posted: Jul 29, 2026

Original job description

Certarus is the North American leader in providing low carbon energy solutions through a fully integrated compressed natural gas (CNG), renewable natural gas (RNG), and hydrogen platform. The company safely delivers clean-burning fuels to remote communities and industrial customers not connected to a pipeline.

By displacing more carbon-intensive fuels, Certarus is leading the energy transition and helping customers lower operating costs and improve environmental performance. With the largest fleet of specialty trailers in the world, the company is uniquely positioned to meet the growing demand for low and zero-emission fuel distribution.

Summary

Our Grande Prairie, Alberta hub is one of Certarus’ busiest locations. As such we are adding to the team with an Operations Supervisor. This role will work collaboratively with the Operations team being responsible for leading the technical support in the region. Additionally, this role will be responsible for ensuring all customer needs are met, while maintaining high equipment up time and demonstrating leadership in our safety program initiatives.

Location & Schedule:

This position holds normal business hours but is always ready to support 24-hour operations.
Frequent travel within the service area is expected, with occasional travel outside on an

intermittent basis.

Duties & Responsibilities

Lead the hiring and day-to-day management of technicians while ensuring they are trained in all aspects of safety.
Ensure all equipment is running efficiently and maintained accordingly.
Promote safety initiatives with operations in the region in accordance with safety policies, which include safety inspections, safety meetings, and safety compliance.
Manage the technicians to ensure all the jobs and services calls are planned for the day.
Review technicians Hazard ID/BBOs and ensure 100% participation on a monthly basis.
Counsel team on customer complaints or issues and advise on corrective measures.
Evaluate new employees during training period, determine any additional training needs, and ensure proper coaching and mentoring is in place to support technician development.
Ensure all service hours tickets are reviewed and approved for employees within your scope.
Ensure all technicians log maintenance and repairs in our upkeep system and communicate with maintenance supervisor on maintenance needs.
May be required to work outside of normal work schedule to meet customer needs.
Performs other duties as assigned.

Requirements

Minimum 5 years of operations experience in industrial or oil & gas or industry.
Previous supervision/management experience with the ability to collaborate with diverse teams.
Candidates with experience in oilfield trucking logistics and/or natural gas compression, electronical, and instrumentation is an asset.
Excellent communication skills, interpersonal skills and an ability to deal tactfully with a wide range of personalities.
Adaptable with excellent organizational skills and works well under pressure.
Self - motivated and able to work in a team-oriented, collaborative environment.
Strong time management skills with the ability to balance multiple priorities.
Proficient in Microsoft Office Suite of programs.
Must have and maintain a valid clean driver’s license, candidate with a commercial driver’s license is an asset.
Strong Safety knowledge and background.

Certarus embraces diversity and equal opportunity in the way it impacts our continuous business success. As a Core Value of our Winning Team, we believe in surrounding ourselves with passionate and talented people, and consider all experiences, backgrounds, qualifications, and merits to create stronger teams with a diverse and inclusive culture. Certarus is and will remain an equal opportunity employer.

Certarus offers a competitive compensation package, including benefits and retirement plans. Above all, we offer unlimited career advancement opportunities with a dynamic, rapidly growing organization.

INDHP

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More about this job

Responsibilities

Lead the technical support team and manage the day-to-day activities of technicians to ensure equipment uptime and customer satisfaction. Drive safety program initiatives, including inspections and compliance, while overseeing hiring and training for the region.

Requirements

Requires a minimum of 5 years of operations experience in industrial or oil and gas sectors with previous supervisory experience. A valid driver's license is mandatory, with experience in oilfield trucking logistics or natural gas compression being a strong asset.

Skills

Technical Support
Team Leadership
Safety Management
Personnel Management
Logistics Planning
Coaching and Mentoring
Time Management
Microsoft Office Suite
Industrial Operations
Natural Gas Compression
Instrumentation

Benefits

Benefits
Retirement Plans

Visa sponsorship

Not detected in the job text

Keywords

Compressed Natural Gas
Renewable Natural Gas
Hydrogen
Low Carbon Energy
Oil and Gas
Natural Gas Compression
Oilfield Trucking Logistics
Instrumentation
Hazard ID
BBO
Safety Compliance
Equipment Maintenance
Industrial Operations
Technical Support
Fleet Management

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