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Added 3 mins ago
BI
Spécialiste en ressources humaines et en paie/HR & Payroll Specialist
Bray International, Inc.
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Traiter les changements concernant la rémunération, le titre du poste, le service, les liens hiérarchiques, le statut d’emploi et le lieu de travail des employés.
Added 3 mins ago
PH
Patient Experience Manager
PhysioPlus Health Group
Toronto, ON
- $60,000 to $70,000 CAD / year
- Full-time
Provide customer service that exceeds expectations
Added 3 mins ago
WC
(CAN) Associé, marchandise générale
Walmart Canada
Saguenay, QC · Chicoutimi, QC
- Full-time
Provides friendly and professional customer service by greeting customers, assisting with product selection, promoting products and services, helping locate merchandise, supporting purchase…
Added 3 mins ago
WC
(CAN) Associé, marchandise générale
Walmart Canada
Mascouche, QC
- Contract
Provides friendly and professional customer service by greeting customers, assisting with product selection, promoting products and services, helping locate merchandise, supporting purchase…
Added 3 mins ago
R
Business Operations Coordinator
RUNNR
Saskatoon, SK
- Full-time
Previous customer service, customer support, or account administration experience.
Added 3 mins ago
WC
(CAN) General Merchandise Assistant Manager
Walmart Canada
Magog, QC
- Full-time
Serves Customers as an ambassador for their store by greeting customers, seeking their feedback and ensuring customer needs, complaints, and issues are resolved within Company guidelines to…
Added 3 mins ago
AT
Class 1 Driver - Part-Time (Manual Transmission Required)
Armour Transportation Systems
Hanwell, NB
- Part-time
We’re looking for a dependable and professional Class 1 Truck Driver for part time and weekend runs doing regional pick-up and delivery operations. This role is perfect for drivers who…
Added 3 mins ago
HE
Partenaires d’affaires – Finance /Finance Business Partners
Hitachi Energy
Montreal, QC
- Full-time
…opérationnelles du poste et assurer une collaboration et un service à la clientèle…
Added 3 mins ago
AA
Service Manager
Alberta AG Centre
Dunmore, AB
- Full-time
Strong Culture of Growth & Support - We invest in training, mentorship, and professional development so you can advance your skills and your career.
Added 3 mins ago
IP
Senior Wealth Advisor
IG Private Wealth Management - Larouche Private Wealth Management
Timmins, ON
- Full-time
Build and maintain strong client relationships through personalized advice and ongoing service.
Added 3 mins ago
AT
Owner Operator - Highway (Nights)
Armour Transportation Systems
Hanwell, NB
- Full-time
Armour Transportation Systems is currently seeking Professional Class 1 Drivers (Night shifts) for Grocery Highway operations based in Moncton, Miramichi, or Fredericton. As a Grocery…
Added 3 mins ago
E
Total Rewards Manager
Epiroc
Mississauga, ON
- Full-time
Promote a culture of confidentiality, fairness, continuous improvement, customer orientation, data accuracy, compliance, and adherence to Epiroc’s Code of Conduct and sustainability…
Added 3 mins ago
AT
Owner Operator - Highway (Nights)
Armour Transportation Systems
Miramichi, NB
- Full-time
Armour Transportation Systems is currently seeking Professional Class 1 Drivers (Night shifts) for Grocery Highway operations based in Moncton, Miramichi, or Fredericton. As a Grocery…
Added 3 mins ago
CE
Network Engineer
Capgemini Engineering
Mississauga, ON
- Full-time
…end‑to‑end network and connectivity solutions for enterprise and service‑provider customers. You will work closely with customers and the Network engineering teams to translate business…
Added 3 mins ago
SP
Product Specialist
Scilltech Professional Services
Mississauga, ON
- Full-time
We are seeking a motivated and detail-oriented Product Specialist / Sales Associate to support customer service, sales coordination, administrative operations, and shipping activities.
Added 3 mins ago
AI
Account Administrator
Axis Insurance
Oakville, ON
- $45,000 to $50,000 CAD / year
- Full-time
Providing friendly, professional service to customers, Account Managers, and Account Executives
Added 3 mins ago
AI
Talent Acquisition Specialist
Axis Insurance
Oakville, ON
- $68,000 to $72,000 CAD / year
- Full-time
Working behind the scenes to ensure an exceptional customer experience … YOU know that the customer expects excellence … and so do you!
Added 3 mins ago
WE
Community Health Worker
Windsor Essex Community Health Centre
Windsor, ON
- Full-time
Exceptional customer service skills to work with internal and external clients, community partners and stakeholders
Added 3 mins ago
AG
Program Coordinator
Allegis Global Solutions
Mississauga, ON
- Full-time
…boarding. The Program Coordinator also provides first level customer support to Hiring Managers and…
Added 3 mins ago
TC
Line Boring Welder/Machinist (Various Schedules Available)
Toromont Cat
Sudbury, ON · Greater Sudbury, ON
- Full-time
…our team! A Welder/Machinist plays an important role in our Service department providing technical expertise to ensure superior customer service in the repair, fabrication of parts and…
Added 3 mins ago
B
Maintenance Team Lead
BGIS
Mississauga, ON
- Full-time
Responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical equipment and other systems.
Added 3 mins ago
MT
Associate Sales Professinal - Moncton
Manitoulin Transport
Moncton, NB
- Full-time
Minimum of 20 outbound calls per day- mix of cold calls/ prospecting, oneshot quote follow ups, service review, conflict resolution & past customers. Call notes to be updated in CRM, that…
Added 3 mins ago
E3
Billing & Contracts Administrator
Environmental 360 Solutions
Toronto, ON · Scarborough, ON
- $50,000 to $60,000 CAD / year
- Full-time
Set up new customers/update existing customer information, including service level changes, updating terms and cancellations in accordance with customer contracts and company credit policy
Added 3 mins ago
MT
Associate Sales Professional - Toronto
Manitoulin Transport
Mississauga, ON
- Full-time
Minimum of 20 outbound calls per day- mix of cold calls/ prospecting, oneshot quote follow ups, service review, conflict resolution & past customers. Call notes to be updated in CRM, that…
Added 3 mins ago
TG
Service Technician
The Good Access Company
Ottawa, ON
- Full-time
…growing team committed to quality craftsmanship, respectful service, and creating real change for individuals and families across the…

CFC

Claims Specialist, Cyber & Technology

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Job Description

We’re looking for an experienced Cyber/Tech claims professional to help launch and shape CFC’s Canadian Admitted Claims offering. This is an exciting opportunity to play a key role in strengthening our global claims capability while ensuring policyholders and brokers continue to receive the high-quality, responsive service CFC is known for.

You will focus on handling a range of cyber and technology claims. You’ll also collaborate with specialist vendors, including forensic, legal and PR partners, to deliver cost-effective, high-quality support to insureds when they need it most.

This role will also involve partnering with Underwriting, Finance, IT and Product teams, while operating in line with all relevant legal, state and statutory requirements. If you do not already hold all necessary licences, CFC will support you with the preparation and cost of completing any required licensing exams.

About the role

Manage a caseload of cyber claims from first notification of loss through to resolution, including property and casualty and speciality claims
Build strong relationships with policyholders, brokers and internal stakeholders, delivering a consistently high standard of customer service.
Work closely with response vendors during claims incidents, ensuring insureds receive timely, effective and value-for-money support.
Ensure claims are reserved promptly and accurately, identifying recovery opportunities and taking steps to reduce claims leakage.
Prioritise effectively and manage key deadlines, including those arising from lawsuits, demand letters and claims queries.
Partner with service providers to ensure high-quality support is delivered within agreed timeframes.
Maintain accurate electronic claims files, support payment requests and contribute to the production of management information.
Share claims insight and trends with underwriters and Product teams to support ongoing product development and wording improvements.
Identify and escalate claims-related issues to your line manager where appropriate.

About you

What we are looking for:

Proven experience handling complex claims, ideally in Cyber
A strong understanding of claims processes, reserving, coverage analysis and litigation management.
Experience working with brokers, policyholders and external vendors, with a clear focus on delivering excellent customer service.
The confidence to manage competing priorities, deadlines and stakeholder expectations in a fast-paced environment.
A proactive, detail-oriented and commercially minded approach, with sound judgement and strong communication skills.
Relevant claims licensing for Canada, or a willingness to complete any required licensing exams with CFC’s support.

Apply About employer

More about this job

Responsibilities

Manage cyber and technology claims from initial notification through resolution, including coverage analysis, reserving, litigation deadlines, recovery opportunities, and coordination with response vendors. Maintain accurate claims records, support payments and management reporting, deliver responsive service to policyholders and brokers, and share claims insights with internal teams to improve products and wording.

Requirements

The role requires proven experience handling complex claims, ideally cyber claims, and a strong understanding of claims processes, reserving, coverage analysis, and litigation management. Candidates should be customer-focused, commercially minded, detail-oriented, and able to manage competing priorities; Canadian claims licensing is required or must be completed with the employer’s support.

Skills

Cyber Claims Handling
Technology Claims Handling
Claims Management
Coverage Analysis
Claims Reserving
Litigation Management
Customer Service
Vendor Management
Claims Recovery
Claims Leakage Reduction
Deadline Management
Claims File Administration
Claims Payment Processing
Stakeholder Collaboration
Communication

Visa sponsorship

Not detected in the job text

Keywords

Cyber Claims
Technology Claims
Property And Casualty Claims
Specialty Claims
Claims Management
Coverage Analysis
Claims Reserving
Litigation Management
Claims Recovery
Claims Leakage
Forensic Vendors
Legal Vendors
Public Relations Vendors
Policyholders
Brokers
Claims Licensing
Canadian Admitted Claims
Claims Files
Payment Requests
Management Information
Product Development
Policy Wording
Underwriting
Finance
Information Technology
Statutory Requirements

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