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Added 14 mins ago
IF
Career Network Specialist
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
As a Career Network Specialist, you will play a key role within the Career Network’s service and sales support centre. You will help ensure that requests received by phone and email are…
Added 14 mins ago
S
DERMS and Flexibility Solutions Specialist
Survalent
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Survalent Technology is seeking a forward-thinking, technically driven, and customer-focused professional to join our Product team as a DERMS & Flexibility Solutions Specialist. This is an…
Added 14 mins ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
Plan and recommend information technology changes and or enhancements to the City’s software, applications, and databases to address specific problems or business requirements.
Added 44 mins ago
M
Director, Risk Management
Mastercard
Toronto, ON
- Full-time
…build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and…
Added 44 mins ago
MN
Customer Operations Specialist
March Networks
Remote, Canada
- Full-time
- Remote
Reporting to the Manager, Customer Operations, the Customer Operations Specialist will assist with the achievement of corporate goals and objectives by acting in a support role for all…
Added 44 mins ago
SD
Information Management Specialist
Symbiotic Digital
ON · Downtown Toronto (Central Bay Street), Ontario
- Contract
Specialist to support the development, implementation, and continuous
Added 44 mins ago
KM
Field Service Technician (Prince George)
Konica Minolta Business Solutions (Canada) Ltd.
Prince George, BC
- Full-time
…expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print…
Added 44 mins ago
PC
Junior Compliance Manager ( Calgary, AB)
Phantom Compliance
Crowsnest Pass, AB
- Full-time
Support Client inquiries regarding their CCO program.
Added 45 mins ago
MC
Digital Strategist
McCANN Canada
Toronto, ON
- Full-time
…channels. Social media and paid media are supported by dedicated specialist teams and are not a focus of this…
Added 45 mins ago
MN
Customer Operations Specialist
March Networks
Ottawa, ON
- Full-time
Reporting to the Manager, Customer Operations, the Customer Operations Specialist will assist with the achievement of corporate goals and objectives by acting in a support role for all…
Added 59 mins ago
BC
Manager, Project & Portfolio Management
BC College of Nurses and Midwives
Vancouver, BC
- Full-time
Provides portfolio analysis, capacity information, scenarios and recommendations to support PSG sequencing and adjustment decisions; ensures informatio
Added 1 hour ago
Quality Control Specialist
Ippolito
Burlington, ON
Disclaimer: We do not use technology-based tools, such as artificial intelligence (AI), to support application screening; all hiring decisions include human review.
Added 1 hour ago
P&
Enterprise Learning Systems Specialist
Parrish & Heimbecker, Limited
Winnipeg, MB
- Full-time
As an Enterprise Learning Systems Specialist, you will support P&H’s enterprise learning platform by helping ensure the LMS is well configured, integrated, compliant, and easy to use across…
Added 1 hour ago
GW
Enterprise Applications Specialist
Gowling WLG
Ottawa, ON
- $80,000 to $90,000 CAD / year
- Full-time
The Enterprise Applications Specialist is a senior technical resource responsible for the reliability, security, integration, and continuous improvement of the Firm’s enterprise application…
Added 1 hour ago
GW
Enterprise Applications Specialist
Gowling WLG
Toronto, ON
- $80,000 to $90,000 CAD / year
- Full-time
The Enterprise Applications Specialist is a senior technical resource responsible for the reliability, security, integration, and continuous improvement of the Firm’s enterprise application…
Added 1 hour ago
GW
Enterprise Applications Specialist
Gowling WLG
Waterloo, ON
- $80,000 to $90,000 CAD / year
- Full-time
The Enterprise Applications Specialist is a senior technical resource responsible for the reliability, security, integration, and continuous improvement of the Firm’s enterprise application…
Added 1 hour ago
MI
Privacy Impact Assessment ( healthcare) 7+years of experience
Maarut Inc
Toronto, ON
- Contract
Knowledge of technology architecture and infrastructure, digital health solutions and services, enterprise and corporate IT including information and cyber security preferred
Added 1 hour ago
GT
Firewall Security Specialist
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $90 to $95 CAD / hour
- Contract
The IT Security Delivery Specialist is responsible for provisioning security rules in support of business objectives while following the client's standards across on-premises and cloud…
Added 1 hour ago
GW
Enterprise Applications Specialist
Gowling WLG
Hamilton, ON
- $80,000 to $90,000 CAD / year
- Full-time
The Enterprise Applications Specialist is a senior technical resource responsible for the reliability, security, integration, and continuous improvement of the Firm’s enterprise application…
Added 1 hour ago
P
System Configuration Specialist / Spécialiste en configuration de systèmes (CS002)
Potenco
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
College diploma (DEC) in Computer Science, Computer Programming, Information Technology, or a related field.
Added 1 hour ago
Q
Customer Experience Specialist - French Bilingual
Quince
Vancouver, BC
- $26 CAD / hour
- Full-time
…efficient operational processes and build and deploy proprietary technology, AI, and analytics to help us scale…
Added 2 hours ago
CL
Technical Specialist - Inside Sales
Contrôles Laurentide / Laurentide Controls
Kirkland, QC
- Full-time
…role in driving sales by providing technical expertise and support to our clients throughout the sales process. Your primary responsibility will be to understand customer needs, communicate…
Added 2 hours ago
U
Field Computer Support Specialist
U-Haul
Dartmouth, NS
- Full-time
If you are detail-oriented, relish variety, and feel at home around all kinds of technology, consider becoming U-Haul’s newest Field Computer Specialist. In this role you will be…
Added 2 hours ago
EB
Staff Engineer, Infrastructure Solutions (12 month contract)
EQ Bank
Toronto, ON
- Contract
…the Enterprise Architecture function, ensuring optimal use of technology within the organization. The specialist will contribute to the development of policies, processes, and procedures…
Added 2 hours ago
MC
Senior Support Specialist
MSP Corp
Kingston, ON
- Full-time
…could be the talent to take us to the next level. We drive technology and performance by providing powerful toolsets, business support and professional services. Our team provides complete,…

CFC

Claims Specialist, Cyber & Technology

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Job Description

We’re looking for an experienced Cyber/Tech claims professional to help launch and shape CFC’s Canadian Admitted Claims offering. This is an exciting opportunity to play a key role in strengthening our global claims capability while ensuring policyholders and brokers continue to receive the high-quality, responsive service CFC is known for.

You will focus on handling a range of cyber and technology claims. You’ll also collaborate with specialist vendors, including forensic, legal and PR partners, to deliver cost-effective, high-quality support to insureds when they need it most.

This role will also involve partnering with Underwriting, Finance, IT and Product teams, while operating in line with all relevant legal, state and statutory requirements. If you do not already hold all necessary licences, CFC will support you with the preparation and cost of completing any required licensing exams.

About the role

Manage a caseload of cyber claims from first notification of loss through to resolution, including property and casualty and speciality claims
Build strong relationships with policyholders, brokers and internal stakeholders, delivering a consistently high standard of customer service.
Work closely with response vendors during claims incidents, ensuring insureds receive timely, effective and value-for-money support.
Ensure claims are reserved promptly and accurately, identifying recovery opportunities and taking steps to reduce claims leakage.
Prioritise effectively and manage key deadlines, including those arising from lawsuits, demand letters and claims queries.
Partner with service providers to ensure high-quality support is delivered within agreed timeframes.
Maintain accurate electronic claims files, support payment requests and contribute to the production of management information.
Share claims insight and trends with underwriters and Product teams to support ongoing product development and wording improvements.
Identify and escalate claims-related issues to your line manager where appropriate.

About you

What we are looking for:

Proven experience handling complex claims, ideally in Cyber
A strong understanding of claims processes, reserving, coverage analysis and litigation management.
Experience working with brokers, policyholders and external vendors, with a clear focus on delivering excellent customer service.
The confidence to manage competing priorities, deadlines and stakeholder expectations in a fast-paced environment.
A proactive, detail-oriented and commercially minded approach, with sound judgement and strong communication skills.
Relevant claims licensing for Canada, or a willingness to complete any required licensing exams with CFC’s support.

Apply About employer

More about this job

Responsibilities

Manage cyber and technology claims from initial notification through resolution, including coverage analysis, reserving, litigation deadlines, recovery opportunities, and coordination with response vendors. Maintain accurate claims records, support payments and management reporting, deliver responsive service to policyholders and brokers, and share claims insights with internal teams to improve products and wording.

Requirements

The role requires proven experience handling complex claims, ideally cyber claims, and a strong understanding of claims processes, reserving, coverage analysis, and litigation management. Candidates should be customer-focused, commercially minded, detail-oriented, and able to manage competing priorities; Canadian claims licensing is required or must be completed with the employer’s support.

Skills

Cyber Claims Handling
Technology Claims Handling
Claims Management
Coverage Analysis
Claims Reserving
Litigation Management
Customer Service
Vendor Management
Claims Recovery
Claims Leakage Reduction
Deadline Management
Claims File Administration
Claims Payment Processing
Stakeholder Collaboration
Communication

Visa sponsorship

Not detected in the job text

Keywords

Cyber Claims
Technology Claims
Property And Casualty Claims
Specialty Claims
Claims Management
Coverage Analysis
Claims Reserving
Litigation Management
Claims Recovery
Claims Leakage
Forensic Vendors
Legal Vendors
Public Relations Vendors
Policyholders
Brokers
Claims Licensing
Canadian Admitted Claims
Claims Files
Payment Requests
Management Information
Product Development
Policy Wording
Underwriting
Finance
Information Technology
Statutory Requirements

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