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Added 3 mins ago
R
Senior Manager, Special Loans
RBC
Toronto, ON
- Full-time
…the business and enhancing customer loyalty. You will manage complex and/or higher risk accounts through effective relationship and risk management practices and provide solutions and…
Added 3 mins ago
SC
System Implementation Specialist
SFIR Consulting Ltd.
Toronto, ON · North York, ON
- Full-time
At SFIR Consulting Ltd., we are on a mission to redefine accounting.
Added 3 mins ago
AC
Global Mobility Tax - Manager
ACCA Careers
Calgary, AB
- Full-time
As a Global Mobility Tax Manager, you will work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your role is essential in working…
Added 3 mins ago
AC
Global Mobility Tax - Senior Manager
ACCA Careers
Calgary, AB
- Full-time
As a Senior Manager, you will work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your role is essential as a tax technical…
Added 3 mins ago
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Customer Service Manager
PolicyAdvisor
Oakville, ON
- $60,000 to $70,000 CAD / year
- Full-time
We are looking for a talented Customer Service and Operations manager interested in a high growth role at an early stage, well-funded startup. Our team is small, but growing, so your role…
Added 3 mins ago
TI
nCino Salesforce Tech Lead
Themesoft Inc.
Toronto, ON
- Contract
Troubleshoot complex technical issues and provide guidance on solution design and implementation.
Added 17 mins ago
UO
Finance Analyst
University of British Columbia
Vancouver, BC · UBCV | Donald Rix Building (RIX)
- $6,143.67 to $8,830.25 CAD / month
- Full-time
Working under broad direction of the Finance Manager, the Finance Analyst performs accounting, financial analysis, reconciliation, reporting, compliance, and financial coordination…
Added 17 mins ago
TR
Senior Manager, U.S. Tax
Tricon Residential
Toronto, ON
- Full-time
…reorganizations, financings, and exit planning initiatives. The Senior Manager has strong collaboration and organizational skills, demonstrated experience driving tax transformation,…
Added 17 mins ago
TG
Senior Manager, Enterprise Risk Management
TMX Group
Toronto, ON
- $130,000 to $145,000 CAD / year
- Full-time
…you will champion a proactive risk-aware culture across our complex, regulated…
Added 17 mins ago
T
Manager, Engineering - TD Data Platform
TD
Toronto, ON
- Full-time
Partner with Technology, Operations and business teams to identify opportunities, resolve complex issues and deliver solutions that meet business needs.
Added 17 mins ago
T
Vice President, Global Core Trade Finance, TD Securities, Global Transaction Banking
TD
Toronto, ON
- Full-time
…innovative solutions and treasury advisory services on large and complex liquidity, payments, and trade and working capital finance needs. The business constantly changes with macroeconomic…
Added 17 mins ago
T
Specialized Market Risk Associate (5375)
TD
Toronto, ON
- Full-time
Excellent communication (both written and spoken) and presentation skills, with the ability to translate complex technical information for various stakeholders.
Added 17 mins ago
MC
Senior Business Analyst -Vehicle Asset Management
MatchBox Consulting Group
New Westminster, BC
- Contract
You will report to a Senior Project Manager in the project management office (PMO) and work with both staff and contractors across multiple projects.
Added 17 mins ago
HO
Payroll Analyst
Hydro One
Toronto, ON
- $40 to $50 CAD / hour
- Contract
Support the day-to-day operations of the Payroll Operations team by handling administrative information and performing complex analysis on Payroll including pay analysis and OVP.
Added 17 mins ago
GO
Regional Financial Analyst
Government of Manitoba
Winnipeg, MB
- Full-time
Reporting to the Finance Manager, the Regional Financial Analyst is a member of the Finance team and is responsible for providing strategic financial and administrative advice to Regional…
Added 33 mins ago
PC
Investment Analyst
People Corporation
Toronto, ON · ON - PC Sheppard - Toronto
- Full-time
Identify performance trends, material manager changes, and areas requiring further review or discussion.
Added 33 mins ago
D
Manager, Analytics and Artificial Intelligence, Internal Audit
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
- Full-time
…visualization expert analysts and artificial intelligence experts. As Manager, Analytics and Artificial Intelligence, Internal Audit, you act as a trusted partner to executives to maximize…
Added 33 mins ago
D
Senior Payroll Analyst, Bilingual
dentalcorp
Toronto, ON · Support Centre - Toronto Office
- Full-time
…and evolution of Canadian payroll. Reporting to the Senior Manager, Payroll, you will take on high-impact work and help deliver an exceptional payroll experience across the…
Added 33 mins ago
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Manager, Analytics CAM
CIBC
Vancouver, BC · Toronto, ON
- Full-time
As a member of CIBC’s team, the Manager, CAM (Client Account Management) Analytics is responsible for supporting the delivery of advanced consulting advice in data analytics in collections…
Added 33 mins ago
CE
Senior Manager, SCM Operations Category Management
Cenovus Energy
Calgary, AB
- Full-time
The Senior Manager, SCM Operations Category Management position is an exciting leadership opportunity to lead strategic sourcing, contracting and category management across Cenovus assets.…
Added 33 mins ago
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Intraday Liquidity Manager
BMO
Toronto, ON · FCP
- Full-time
Provides subject-matter expertise and guidance on complex or non-routine intraday liquidity issues and supports material event response and escalation.
Added 33 mins ago
B
CSR
BMO
Surrey, BC
- Part-time
Escalates complex or unresolved customer situations to managers as required.
Added 33 mins ago
B
Customer Service Representative
BMO
Surrey, BC
- Part-time
Escalates complex or unresolved customer situations to managers as required.
Added 33 mins ago
B
Personal Banking Associate, Winter 2027 (Co-op/Internship), Saint-Georges-de-Beauce - 4 months
BMO
Saint-Georges, QC
- Full-time
Completes complex & diverse tasks within given rules/limits.
Added 48 mins ago
A
Assistant Cost Manager
Arcadis
Toronto, ON
- Full-time
…many curious minds, together we can solve the world’s most complex challenges and deliver more impact…

CFC

Claims Specialist, Cyber & Technology

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Job Description

We’re looking for an experienced Cyber/Tech claims professional to help launch and shape CFC’s Canadian Admitted Claims offering. This is an exciting opportunity to play a key role in strengthening our global claims capability while ensuring policyholders and brokers continue to receive the high-quality, responsive service CFC is known for.

You will focus on handling a range of cyber and technology claims. You’ll also collaborate with specialist vendors, including forensic, legal and PR partners, to deliver cost-effective, high-quality support to insureds when they need it most.

This role will also involve partnering with Underwriting, Finance, IT and Product teams, while operating in line with all relevant legal, state and statutory requirements. If you do not already hold all necessary licences, CFC will support you with the preparation and cost of completing any required licensing exams.

About the role

Manage a caseload of cyber claims from first notification of loss through to resolution, including property and casualty and speciality claims
Build strong relationships with policyholders, brokers and internal stakeholders, delivering a consistently high standard of customer service.
Work closely with response vendors during claims incidents, ensuring insureds receive timely, effective and value-for-money support.
Ensure claims are reserved promptly and accurately, identifying recovery opportunities and taking steps to reduce claims leakage.
Prioritise effectively and manage key deadlines, including those arising from lawsuits, demand letters and claims queries.
Partner with service providers to ensure high-quality support is delivered within agreed timeframes.
Maintain accurate electronic claims files, support payment requests and contribute to the production of management information.
Share claims insight and trends with underwriters and Product teams to support ongoing product development and wording improvements.
Identify and escalate claims-related issues to your line manager where appropriate.

About you

What we are looking for:

Proven experience handling complex claims, ideally in Cyber
A strong understanding of claims processes, reserving, coverage analysis and litigation management.
Experience working with brokers, policyholders and external vendors, with a clear focus on delivering excellent customer service.
The confidence to manage competing priorities, deadlines and stakeholder expectations in a fast-paced environment.
A proactive, detail-oriented and commercially minded approach, with sound judgement and strong communication skills.
Relevant claims licensing for Canada, or a willingness to complete any required licensing exams with CFC’s support.

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More about this job

Responsibilities

Manage cyber and technology claims from initial notification through resolution, including coverage analysis, reserving, litigation deadlines, recovery opportunities, and coordination with response vendors. Maintain accurate claims records, support payments and management reporting, deliver responsive service to policyholders and brokers, and share claims insights with internal teams to improve products and wording.

Requirements

The role requires proven experience handling complex claims, ideally cyber claims, and a strong understanding of claims processes, reserving, coverage analysis, and litigation management. Candidates should be customer-focused, commercially minded, detail-oriented, and able to manage competing priorities; Canadian claims licensing is required or must be completed with the employer’s support.

Skills

Cyber Claims Handling
Technology Claims Handling
Claims Management
Coverage Analysis
Claims Reserving
Litigation Management
Customer Service
Vendor Management
Claims Recovery
Claims Leakage Reduction
Deadline Management
Claims File Administration
Claims Payment Processing
Stakeholder Collaboration
Communication

Visa sponsorship

Not detected in the job text

Keywords

Cyber Claims
Technology Claims
Property And Casualty Claims
Specialty Claims
Claims Management
Coverage Analysis
Claims Reserving
Litigation Management
Claims Recovery
Claims Leakage
Forensic Vendors
Legal Vendors
Public Relations Vendors
Policyholders
Brokers
Claims Licensing
Canadian Admitted Claims
Claims Files
Payment Requests
Management Information
Product Development
Policy Wording
Underwriting
Finance
Information Technology
Statutory Requirements

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