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Financial Governance, Audit & Internal Controls Analyst, Winter 2027 (Co-op/Internship) - 4 Months
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2027 Financial Analyst Opportunities
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CGI

Analyste d’affaires (ITSM & Automatisation)

Montreal, QC, Canada

Hybrid

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Hybrid
Apply by: Dec 9, 2026
Posting language: English · French
Posted: Nov 9, 2026

Original job description

English section of this bilingual listing.

Contribute to the successful delivery of strategic initiatives at the heart of an innovation-driven organization!

CGI Montréal is looking for a Business Analyst to analyze and document ITSM/ITIL processes in order to identify the adjustments required to support SOX compliance. In this role, you will act as a key partner between stakeholders to understand business needs, streamline workflows, and recommend appropriate automation solutions. By assessing the capabilities of Microsoft Power Apps, you will recommend the most suitable tool based on client requirements, control frameworks, and operating environments.

If you enjoy analyzing complex issues, influencing decisions, and collaborating with multidisciplinary teams, CGI offers you an exciting opportunity to make a tangible impact on the success of our clients.

Work model: Hybrid

Location: Montréal

Your future duties and responsibilities

Analyze and document ITIL processes and their associated controls
Identify gaps and required improvements related to SOX compliance
Design forms and workflow automations using Google Forms
Evaluate and, when required, develop solutions using Power Apps
Collaborate with IT teams and stakeholders to validate business requirements and proposed solutions
Produce documentation for processes, controls, and implemented solutions

Required Qualifications To Be Successful In This Role

Experience analyzing ITSM/ITIL processes
Knowledge of SOX control and traceability requirements
Hands-on experience with Google Forms and workflow automation
Knowledge of Power Apps is considered a strong asset
Ability to clearly document processes and work effectively with cross-functional teams
Excellent communication skills in both French and English (spoken, written)

Location: Montreal

Work mode: Hybrid

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is 70 000$ and 135 000$. This role is an existing vacancy.

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team - one of the largest IT and business consulting services firms in the world.

Analyste d’affaires (ITSM & Automatisation)

Required Qualifications To Be Successful In This Role

Expérience en analyse de processus ITSM/ITIL

Read the full bilingual original

Contribute to the successful delivery of strategic initiatives at the heart of an innovation-driven organization!

CGI Montréal is looking for a Business Analyst to analyze and document ITSM/ITIL processes in order to identify the adjustments required to support SOX compliance. In this role, you will act as a key partner between stakeholders to understand business needs, streamline workflows, and recommend appropriate automation solutions. By assessing the capabilities of Microsoft Power Apps, you will recommend the most suitable tool based on client requirements, control frameworks, and operating environments.

If you enjoy analyzing complex issues, influencing decisions, and collaborating with multidisciplinary teams, CGI offers you an exciting opportunity to make a tangible impact on the success of our clients.

Work model: Hybrid

Location: Montréal

Your future duties and responsibilities

Analyze and document ITIL processes and their associated controls
Identify gaps and required improvements related to SOX compliance
Design forms and workflow automations using Google Forms
Evaluate and, when required, develop solutions using Power Apps
Collaborate with IT teams and stakeholders to validate business requirements and proposed solutions
Produce documentation for processes, controls, and implemented solutions

Required Qualifications To Be Successful In This Role

Experience analyzing ITSM/ITIL processes
Knowledge of SOX control and traceability requirements
Hands-on experience with Google Forms and workflow automation
Knowledge of Power Apps is considered a strong asset
Ability to clearly document processes and work effectively with cross-functional teams
Excellent communication skills in both French and English (spoken, written)

Location: Montreal

Work mode: Hybrid

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is 70 000$ and 135 000$. This role is an existing vacancy.

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team - one of the largest IT and business consulting services firms in the world.

Analyste d’affaires (ITSM & Automatisation)

Job Description

Contribuez à la réussite d’initiatives stratégiques au cœur d’une organisation dynamique axée sur l’innovation!

CGI Montréal est à la recherche d’un(e) Analyste d’affaires pour analyser et documenter les processus ITSM/ITIL afin d'identifier les ajustements requis pour soutenir la conformité SOX. Dans ce rôle, vous agirez comme un partenaire clé entre les parties prenantes afin de comprendre les besoins, simplifier les flux de travail et proposer des solutions d'automatisation adaptées. En évaluant les possibilités offertes par Microsoft Power Apps, vous recommanderez l'outil le mieux adapté aux besoins, aux contrôles et à l'environnement de nos clients.

Si vous aimez analyser des enjeux complexes, influencer les décisions et collaborer avec des équipes multidisciplinaires, vous trouverez chez CGI une occasion stimulante d’avoir un impact concret sur la réussite de nos clients.

Mode de travail : Hybride

Lieu : Montréal

Your future duties and responsibilities

Analyser et documenter les processus ITIL et leurs contrôles
Repérer les écarts ou les améliorations nécessaires en lien avec la conformité SOX
Concevoir des formulaires et automatisations avec Google Forms
Évaluer et, au besoin, développer des solutions avec Power Apps
Collaborer avec les équipes TI et les parties prenantes pour valider les besoins et les solutions
Produire la documentation des processus, des contrôles et des solutions implantées

Required Qualifications To Be Successful In This Role

Expérience en analyse de processus ITSM/ITIL
Connaissance des exigences de contrôle et de traçabilité associées à SOX
Expérience pratique avec Google Forms et l'automatisation de flux de travail
Connaissance de Power Apps, un atout important
Capacité à documenter clairement les processus et à travailler avec des équipes multidisciplinaires
Excellentes aptitudes de communication en français et en anglais (parlé, écrit)

Mode de travail : Hybride (principalement en télétravail avec une visite en présentiel pour le kick-off)

Lieu : Montréal

CGI offre une estimation raisonnable de la fourchette salariale pour ce poste. Le calcul de cette fourchette dépend de divers facteurs, notamment le niveau de compétence, le marché géographique, l’expérience, la formation ainsi que les licences et certifications professionnelles. Les décisions en matière de rémunération dépendent des particularités de chaque cas. Une estimation raisonnable de cette fourchette salariale se situe entre 70 000$ et 135 000$. Ce poste est vacant.

Ensemble, en tant que propriétaires, mettons notre savoir-faire à l’œuvre.

La vie chez CGI est ancrée dans l’actionnariat, le travail d’équipe, le respect et un sentiment d’appartenance. Chez nous, vous pourrez exploiter votre plein potentiel parce que…

Nous vous invitons à devenir propriétaire dès le jour 1 alors que nous travaillons ensemble à faire de notre rêve une réalité. C’est pourquoi nous nous désignons comme associés de CGI, plutôt que comme employés. Nous tirons profit des retombées de notre succès collectif et contribuons activement à l’orientation et à la stratégie de notre entreprise.

Votre travail crée de la valeur. Vous élaborerez des solutions novatrices et développerez des relations durables avec vos collègues et clients, tout en ayant accès à des capacités mondiales pour concrétiser vos idées, saisir de nouvelles opportunités, et bénéficier d’une expertise sectorielle et technologique de pointe.

Vous ferez évoluer votre carrière en vous joignant à une entreprise bâtie pour croître et durer. Vous serez soutenus par des leaders qui ont votre santé et bien-être à cœur et qui vous permettront de saisir des occasions afin de parfaire vos compétences et élargir les horizons.

Chez CGI, nous valorisons la richesse que la diversité apporte et nous nous engageons à favoriser un environnement de travail où chacun s’épanouit. Nous collaborons avec nos clients pour bâtir des communautés plus inclusives et permettre à tous les associés de CGI de réussir. En tant qu’employeur prônant l’égalité des chances, il est important pour nous que vous puissiez donner le meilleur de vous-même durant le processus de recrutement. Si vous avez besoin d’un accommodement particulier, veuillez en informer votre recruteur.

Ce même engagement envers l’équité s’étend à notre utilisation des technologies. Afin de soutenir notre équipe de recrutement, des outils d’IA peuvent être utilisés pour aider à l’évaluation des candidatures, sans jamais remplacer le jugement humain. Toutes les décisions d’embauche demeurent entièrement entre les mains de nos professionnels du recrutement.

Pour en savoir plus sur l'accessibilité chez CGI, contactez-nous par courriel. Veuillez noter que ce courriel est strictement réservé aux demandes d'accessibilité et ne peut être utilisé pour vérifier l'état d’une candidature.

Joignez-vous à nous, l’une des plus importantes entreprises de conseil en technologie de l’information (TI) et en management au monde.

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More about this job

Responsibilities

Analyze and document ITSM/ITIL processes and controls, identify improvements needed for SOX compliance, and design forms and workflow automations using Google Forms or Power Apps. Work with IT teams and stakeholders to validate requirements and solutions, and document processes, controls, and implementations.

Requirements

Candidates need experience analyzing ITSM/ITIL processes, knowledge of SOX control and traceability requirements, and hands-on experience with Google Forms and workflow automation. Power Apps knowledge is a strong asset, along with clear documentation skills, cross-functional collaboration, and excellent spoken and written French and English.

Skills

ITSM Process Analysis
ITIL Process Analysis
SOX Compliance
Control Documentation
Traceability
Google Forms
Workflow Automation
Microsoft Power Apps
Business Requirements Analysis
Process Documentation
Stakeholder Collaboration
Cross-Functional Collaboration
Written Communication
Verbal Communication
French
English

Visa sponsorship

Not detected in the job text

Keywords

ITSM
ITIL
SOX Compliance
Internal Controls
Control Traceability
Business Analysis
Process Analysis
Process Documentation
Workflow Automation
Google Forms
Microsoft Power Apps
Business Requirements
Stakeholder Management
IT Teams
Cross-Functional Collaboration
Forms Design
Workflow Design
Solution Evaluation
Process Improvement
French
English

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