Jobs in Canada

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Added 2 hours ago
IT Manager
Peak Performance Products Inc.
Mississauga, ON
Full-time
…products industry. We've invested in the systems that power our business - ERP, WMS, CRM, and Adobe Commerce - and we're looking for the right leader to help us get more out of them as we…
Added 2 hours ago
Clinical Trial Financial Control Analyst, Oncology Portfolio
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
We are seeking a Clinical Trial Financial Control Analyst to provide independent financial control and reconciliation for Oncology-sponsored clinical research studies. Reporting within the…
Added 3 hours ago
Financial Analyst (Consolidation)
Husky Technologies
Bolton, ON
Full-time
…External Reporting and Consolidations. The Experienced Financial Analyst will play a critical role in all aspects of the consolidation and external report process. This role is pivotal to…
Added 3 hours ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
The ERP Business Systems Analyst role is focused on developing a deep functional and technical understanding of key business systems and identifying the most effective ways to leverage…
Added 4 hours ago
IT Senior Analyst, Cybersecurity
Saputo Inc.
Montreal, QC · Saint-Laurent, QC
Full-time
The Cybersecurity Senior Analyst supports Saputo’s vulnerability and exposure management program across enterprise IT environments and manufacturing sites. This role focuses on…
Added 4 hours ago
IAM Analyst - SOD
Tata Consultancy Services
Toronto, ON
$90,000 to $110,000 CAD / year
Full-time
Gather and analyze RBAC requirements, including business and IT roles, entitlement mapping, role hierarchy, and access models.
Added 4 hours ago
Senior Analyst, Payor Performance
Loblaw Companies Limited
Toronto, ON
Full-time
…to manage Third Party Payor audits and appeals. The Senior Analyst, Payor Performance will provide a consistent approach to managing the private and public Payor audits and appeals of…
Added 4 hours ago
Investment Banking Associate, Mergers & Acquisitions
TD Securities
Toronto, ON
Full-time
This role is eligible for a discretionary variable compensation award that considers business and individual performance.
Added 5 hours ago
Unit Production Manager - Olympics/Paralympics, Partnership Content LA28 (Toronto) (English Services)
Radio-Canada
Toronto, ON
Full-time
…production. We’ve identified the need for a temporary Senior Analyst position (working title Unit Production Manager) reporting to the Senior Director -…
Added 5 hours ago
Conseiller(ère) en Gouvernance des affaires et des TI
CGI
Montreal, QC
Full-time
CGI Montreal is looking for a Consultant in Business and Technology Governance. Reporting to the Director of Business and Technology Governance, you will be responsible for supporting the…
Added 5 hours ago
Business Analyst Co-op, Data Governance
Teck Resources Limited
Vancouver, BC · Greater Vancouver, BC
$4,108 to $5,183 CAD / month
Full-time
We are looking for a motivated and curious Business Analyst Co-op Student to join our Govern and Operate team within Data & Analytics. This is an opportunity to gain hands-on experience in…
Added 5 hours ago
Analyste de système d’affaires, marchés des capitaux
Alithya
Toronto, ON
Full-time
As a Business System Analyst, Capital Markets, you’ll work closely with various stakeholders to analyze, document and optimize business processes and systems related to derivative products.
Added 5 hours ago
Senior Business Analyst IT (MFA)
Raise
Toronto, ON
Full-time
We at Raise are hiring a Senior Business Analyst IT (MFA) for one of our top clients. After establishing themselves as an industry leader, they’re now expanding their team to meet rising…
Added 6 hours ago
Data Governance & Master Data Senior Analyst (1 year contract, hourly)
Sunrise Farms
Surrey, BC
Contract
We are seeking a highly motivated Data Governance & Master Data Senior Analyst to help establish and operationalize our enterprise Data Governance and Master Data Management (MDM) program.
Added 6 hours ago
Salesforce Data Analyst
Intelli-CloudWare Inc
Toronto, ON · Scarborough, ON
Full-time
We are seeking a Salesforce Data Analyst to help analyze and manage data within Salesforce. This role focuses on ensuring data quality, creating reports, and providing insights that drive…
Added 6 hours ago
Data Governance & Master Data Senior Analyst (1 year contract, hourly)
Sunrise Farms
Surrey, BC
Contract
We are seeking a highly motivated Data Governance & Master Data Senior Analyst to help establish and operationalize our enterprise Data Governance and Master Data Management (MDM) program.
Added 6 hours ago
Application Production Support Analyst
Cynet Systems
Montreal, QC
$438.81 CAD / day
Contract
Good understanding of Credits and Working Capital business lines.
Added 6 hours ago
RPA Business Systems Analyst
Tata Consultancy Services
Toronto, ON
$90,000 to $110,000 CAD / year
Full-time
Added 7 hours ago
Senior Software Asset Management Analyst
AtkinsRéalis
Montreal, QC
Full-time
The Senior Software Asset Management (SAM) Analyst role is responsible for the management and optimisation of software assets throughout their lifecycle encompassing licence checks,…
Added 7 hours ago
Unit Production Manager - Olympics/Paralympics, Partnership Content LA28 (Toronto) (English Services)
CBC/Radio-Canada
Toronto, ON
Full-time
…production. We’ve identified the need for a temporary Senior Analyst position (working title Unit Production Manager) reporting to the Senior Director -…
Added 7 hours ago
Sr. Tech. Strategy Analyst
Rogers Communications
Toronto, ON
The Senior Technology Strategy Analyst will be responsible for supporting Technology Strategy in all aspects of long-term strategic planning initiatives. This role involves developing and…
Added 7 hours ago
Senior Manager, HR Digital Solutions Design
Royal Bank of Canada
Toronto, ON
Full-time
Maintain the Workday -SAP co-existence framework (domain/business process security, segment-based security), directing the security analyst team on implementation and ongoing administration.
Added 7 hours ago
Senior System Engineering Analyst, Engineering (HQ SE)
General Dynamics Missions System International
Ottawa, ON
$90,000 to $120,000 CAD / year
Full-time
Added 7 hours ago
Unit Production Manager - Olympics/Paralympics, Partnership Content LA28 (Toronto) (English Services)
CBC/Radio-Canada
Toronto, ON
Full-time
…production. We’ve identified the need for a temporary Senior Analyst position (working title Unit Production Manager) reporting to the Senior Director -…
Added 8 hours ago
IT Senior Analyst, Cybersecurity
Saputo Inc.
Montreal, QC · Mississauga, ON · Georgetown, ON
Full-time
The Cybersecurity Senior Analyst supports Saputo’s vulnerability and exposure management program across enterprise IT environments and manufacturing sites. This role focuses on…

CGI

Analyste de soutien aux applications (junior)

Montreal, QC, Canada

Job type: Full-time
Apply by: Oct 24, 2026
Posting language: English
Posted: Sep 24, 2026

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Applications open in a new tab.

Original job description

Application Support Analyst (Junior)

Missions

Responsibilities

Provide first and second level support for Financing & Transaction Banking (FTB) business applications, ensuring high availability and operational stability.

Investigate, troubleshoot, and resolve production incidents and user issues within agreed service levels.

Act as the primary liaison between business users, development teams, and infrastructure teams to ensure effective issue resolution and communication.

Monitor application performance, identify recurring issues, and drive continuous service improvements.

Support application releases, change management activities, and production deployments.

Maintain support documentation, operational procedures, and knowledge base articles.

Ensure compliance with operational controls, regulatory requirements, and internal policies.

Support users across multiple regions and time zones.

Profile

Requirements

Mandatory

Experience providing first and second level application support in a production environment.

Strong troubleshooting and incident management skills.

Experience investigating and resolving functional and technical application issues.

Ability to coordinate effectively with business users, development teams, and infrastructure teams.

Experience supporting application releases, production deployments, and change management activities.

Knowledge of application monitoring and performance management.

Strong communication and stakeholder management skills.

Ability to work in a fast paced environment supporting business critical applications.

English required.

Nice to Have

Experience supporting Financing & Transaction Banking (FTB) applications.

Knowledge of IT service management best practices.

ITIL certification.

Nice to Have

Project experience with Microsoft Azure.

Bachelor's degree in Computer Science, Information Systems, or a related field.

LANGUAGE:

Ability to communicate in English, both orally and in writing, is a requirement as the person in this position will need to collaborate regularly with colleagues and partners in the United States.

Your future duties and responsibilities

Required Qualifications To Be Successful In This Role

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team - one of the largest IT and business consulting services firms in the world.

Apply About employer

More about this job

Responsibilities

Provide first- and second-level support for business-critical Financing and Transaction Banking applications, investigating and resolving production incidents while maintaining availability and operational stability. Coordinate with users and technical teams, monitor application performance, support releases and deployments, maintain documentation, and ensure operational and regulatory compliance.

Requirements

The role requires experience supporting applications in production, strong troubleshooting and incident-management skills, and the ability to coordinate with business, development, and infrastructure teams. Strong communication skills and English proficiency are required; experience with Financing and Transaction Banking applications, IT service management, ITIL, Azure, or a related bachelor's degree is listed as an advantage.

Skills

Application Support
Incident Management
Troubleshooting
Production Support
Application Monitoring
Performance Management
Change Management
Production Deployments
Release Support
Stakeholder Management
Communication
Service Improvement
Operational Stability
IT Service Management
Microsoft Azure
ITIL

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Financing and Transaction Banking
First-Level Support
Second-Level Support
Production Environment
Incident Management
Troubleshooting
Application Monitoring
Performance Management
Change Management
Production Deployments
Application Releases
IT Service Management
ITIL
Microsoft Azure
Operational Controls
Regulatory Requirements
Knowledge Base
Service-Level Agreements
Stakeholder Management

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