Jobs in Canada

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Added 9 mins ago
Data Governance & Master Data Senior Analyst (1 year contract, hourly)
Sunrise Farms
Surrey, BC
Contract
We are seeking a highly motivated Data Governance & Master Data Senior Analyst to help establish and operationalize our enterprise Data Governance and Master Data Management (MDM) program.
Added 39 mins ago
Data Governance & Master Data Senior Analyst (1 year contract, hourly)
Sunrise Farms
Surrey, BC
Contract
We are seeking a highly motivated Data Governance & Master Data Senior Analyst to help establish and operationalize our enterprise Data Governance and Master Data Management (MDM) program.
Added 1 hour ago
Senior Analyst, Technology Innovation (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Montreal, QC
Full-time
At CBC/Radio-Canada, the Technology & Infrastructure Rapid Innovation Pod is an agile, cross-functional unit dedicated to accelerating the co-development of emerging technologies. Our…
Added 1 hour ago
Sr. Tech. Strategy Analyst
Rogers Communications
Toronto, ON
The Senior Technology Strategy Analyst will be responsible for supporting Technology Strategy in all aspects of long-term strategic planning initiatives. This role involves developing and…
Added 1 hour ago
Senior Manager, HR Digital Solutions Design
Royal Bank of Canada
Toronto, ON
Full-time
…Workday technical design within HRDS, while leading a team of functional configuration, security and data analysts. The role combines hands-on experience (integrations, configuration…
Added 2 hours ago
AI Engineering Analyst
Pacific Reach
Vancouver, BC
Full-time
Success in this role means translating messy operational workflows into clean, functional solutions that drive efficiency, optimize overhead investment, or improve data accuracy and…
Added 2 hours ago
Deskside and MEM Analyst
Suncor Energy
Calgary, AB
Full-time
Collaborate with cross-functional teams, vendors, executive stakeholders and service providers to deliver effective incident, problem, change, and asset management practices, including…
Added 3 hours ago
Senior Manager, HR Digital Solutions Design
RBC
Toronto, ON
Full-time
…Workday technical design within HRDS, while leading a team of functional configuration, security and data analysts. The role combines hands-on experience (integrations, configuration…
Added 3 hours ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
The ERP Business Systems Analyst role is focused on developing a deep functional and technical understanding of key business systems and identifying the most effective ways to leverage…
Added 3 hours ago
Analyst, OTC Cash Handling
Nutrien
Saskatoon, SK
Full-time
Reporting to the Sr. Supervisor, the OTC Cash Application Analyst is responsible for ensuring the accurate and timely application of customer payments, account reconciliations, journal…
Added 3 hours ago
Senior Solution Analyst
Nutrien
Saskatoon, SK
Full-time
As a Senior Solution Analyst, you will work with business stakeholders, vendors, and technical teams to identify opportunities, define requirements, and support the delivery and sustainment…
Added 3 hours ago
Analyst, OTC Cash Handling
Nutrien
Calgary, AB
Full-time
Reporting to the Sr. Supervisor, the OTC Cash Application Analyst is responsible for ensuring the accurate and timely application of customer payments, account reconciliations, journal…
Added 4 hours ago
Customer Operations Associate
Diageo
Mississauga, ON · Dunwin
Full-time
The Customer Operations Analyst is responsible for minimizing Customers out-of-stocks enabled by proactive order management and strong customer facing, Commercial team, and Supply…
Added 4 hours ago
Field Support Specialist (FSS)
Sysco Canada Inc.
Toronto, ON · Greater Toronto Area, Canada
Full-time
…ensuring smooth operation of IT systems and applications. The Analyst will work closely with other IT support teams and business units to ensure that technology supports organizational…
Added 4 hours ago
Python Data Analyst (Specialist - Data Engineering)
LTM
ON · Ontario, Canada
$103,554 to $115,200 USD / year
Full-time
…workflows for efficient data processing Collaborate with cross functional teams to understand data requirements and deliver actionable analytics solutions Apply statistical methods and data…
Added 5 hours ago
Data Analyst
ExaCare AI
Toronto, ON
Exacare ai is hiring a Data Analyst to develop and scale our customer-facing analytics offering and embed data in everyday workflows and processes. You will work hand-in-hand with the Data…
Added 5 hours ago
Analyste de soutien aux applications (junior)
CGI
Montreal, QC
Full-time
Experience investigating and resolving functional and technical application issues.
Added 5 hours ago
Analyst, ICFR Operations, Internal Audit
Royal Bank of Canada
Halifax, NS
Full-time
As an Analyst, ICFR Operations, Internal Audit, you will work in a team, operating in a global resource model that supports the annual SOX and FDICIA testing programs conducted on behalf of…
Added 5 hours ago
Analyste principale - Comptabilité
kdc/one, Knowlton
Knowlton, QC
Full-time
Reporting to the Director of Finance, the Accounting Analyst ensures the integrity and accuracy of financial information by performing the analyses necessary for decision-making. He or she…
Added 5 hours ago
Technical Business Analyst
Tata Consultancy Services
Toronto, ON
$100,000 to $120,000 CAD / year
Full-time
Translate requirements into functional specifications, process flows, user stories, and acceptance criteria.
Added 5 hours ago
Analyst, Cyber Assurance
Bank of Canada
Ottawa, ON
Temporary
…working with data, and bringing structure to complex, cross-functional…
Added 5 hours ago
Sr. Director, Business Intelligence and Analytics
GS1 Canada
Toronto, ON · North York, ON
$145,000 to $165,000 CAD / year
Full-time
Partner with Finance and functional leaders to ensure measures are reliable, decision-useful, and consistently applied across executive, functional, and sector reporting.
Added 5 hours ago
Credit Analyst Manager
Coface North America
Toronto, ON
$130,000 to $150,000 CAD / year
We are actively seeking a Credit Analyst Manager within our Canadian EIC Team. The Credit Analyst Manager within the Enhanced Information Center will be responsible for the proactive and…
Added 6 hours ago
Sr. Risk Analyst (ATH 5539)
TD
Toronto, ON
Full-time
The Sr. Risk analyst is responsible for designing, developing and maintaining solutions to Wealth CMR using a variety of technologies and techniques. The successful candidate will be…
Added 6 hours ago
Business Analyst
Raymond James Ltd.
Vancouver, BC
Full-time
As a Business Analyst within the Raymond James Project Management Office, you will support a diverse portfolio of strategic, technical, and regulatory initiatives across multiple business…

CGI

Analyste de soutien aux applications (junior)

Montreal, QC, Canada

Job type: Full-time
Apply by: Oct 24, 2026
Posting language: English
Posted: Sep 24, 2026

Apply About employer

Applications open in a new tab.

Original job description

Application Support Analyst (Junior)

Missions

Responsibilities

Provide first and second level support for Financing & Transaction Banking (FTB) business applications, ensuring high availability and operational stability.

Investigate, troubleshoot, and resolve production incidents and user issues within agreed service levels.

Act as the primary liaison between business users, development teams, and infrastructure teams to ensure effective issue resolution and communication.

Monitor application performance, identify recurring issues, and drive continuous service improvements.

Support application releases, change management activities, and production deployments.

Maintain support documentation, operational procedures, and knowledge base articles.

Ensure compliance with operational controls, regulatory requirements, and internal policies.

Support users across multiple regions and time zones.

Profile

Requirements

Mandatory

Experience providing first and second level application support in a production environment.

Strong troubleshooting and incident management skills.

Experience investigating and resolving functional and technical application issues.

Ability to coordinate effectively with business users, development teams, and infrastructure teams.

Experience supporting application releases, production deployments, and change management activities.

Knowledge of application monitoring and performance management.

Strong communication and stakeholder management skills.

Ability to work in a fast paced environment supporting business critical applications.

English required.

Nice to Have

Experience supporting Financing & Transaction Banking (FTB) applications.

Knowledge of IT service management best practices.

ITIL certification.

Nice to Have

Project experience with Microsoft Azure.

Bachelor's degree in Computer Science, Information Systems, or a related field.

LANGUAGE:

Ability to communicate in English, both orally and in writing, is a requirement as the person in this position will need to collaborate regularly with colleagues and partners in the United States.

Your future duties and responsibilities

Required Qualifications To Be Successful In This Role

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team - one of the largest IT and business consulting services firms in the world.

Apply About employer

More about this job

Responsibilities

Provide first- and second-level support for business-critical Financing and Transaction Banking applications, investigating and resolving production incidents while maintaining availability and operational stability. Coordinate with users and technical teams, monitor application performance, support releases and deployments, maintain documentation, and ensure operational and regulatory compliance.

Requirements

The role requires experience supporting applications in production, strong troubleshooting and incident-management skills, and the ability to coordinate with business, development, and infrastructure teams. Strong communication skills and English proficiency are required; experience with Financing and Transaction Banking applications, IT service management, ITIL, Azure, or a related bachelor's degree is listed as an advantage.

Skills

Application Support
Incident Management
Troubleshooting
Production Support
Application Monitoring
Performance Management
Change Management
Production Deployments
Release Support
Stakeholder Management
Communication
Service Improvement
Operational Stability
IT Service Management
Microsoft Azure
ITIL

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Financing and Transaction Banking
First-Level Support
Second-Level Support
Production Environment
Incident Management
Troubleshooting
Application Monitoring
Performance Management
Change Management
Production Deployments
Application Releases
IT Service Management
ITIL
Microsoft Azure
Operational Controls
Regulatory Requirements
Knowledge Base
Service-Level Agreements
Stakeholder Management

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