Jobs in Canada

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Added 29 mins ago
Conseiller(ère) en Gouvernance des affaires et des TI
CGI
Montreal, QC
Full-time
CFA (Chartered Financial Analyst), CFE (Certified Fraud Examiner), or CIA (Certified Internal Auditor) designation will be considered a significant asset
Added 59 mins ago
Customs Analyst
Cole International
Richmond, BC
Full-time
Support the customs analyst team with data-driven insights and documentation handling
Added 59 mins ago
Customs Analyst
Cole International
Surrey, BC
Full-time
Support the customs analyst team with data-driven insights and documentation handling
Added 1 hour ago
Salesforce Data Analyst
Intelli-CloudWare Inc
Toronto, ON · Scarborough, ON
Full-time
We are seeking a Salesforce Data Analyst to help analyze and manage data within Salesforce. This role focuses on ensuring data quality, creating reports, and providing insights that drive…
Added 1 hour ago
Machine Learning Engineer - Early Career (Canada)
Jobright.ai
Canada
Full-time
Integrate yourself directly into client and internal workflows to ensure data-driven insights are a vital part of AI agent analysis and decision-making
Added 1 hour ago
Machine Learning Engineer - Early Career (Canada)
Jobright.ai
Canada
Full-time
Integrate yourself directly into client and internal workflows to ensure data-driven insights are a vital part of AI agent analysis and decision-making
Added 2 hours ago
Senior Analyst, Technology Innovation (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Montreal, QC
Full-time
As a Senior Analyst, you are the technical engine of our Innovation Pod. Your primary focus is validating new concepts through active experimentation - building test beds, running thorough…
Added 2 hours ago
Sr. Tech. Strategy Analyst
Rogers Communications
Toronto, ON
The Senior Technology Strategy Analyst will be responsible for supporting Technology Strategy in all aspects of long-term strategic planning initiatives. This role involves developing and…
Added 2 hours ago
Senior Financial Analyst – FP&A, Fuel
Couche-Tard
Laval, QC
Internship
As a Senior Financial Analyst – FP&A, Fuel, you will provide financial analysis, reporting, modelling, and decision support across fuel retail, B2B, EV, and related commercial operations.…
Added 3 hours ago
Category Analyst Manager - 18 Month Contract
FG Deli Group Ltd.
Langley (District), BC
$65,000 to $75,000 CAD / year
Full-time · Temporary
In this role, you'll turn market trends, consumer insights, retailer data, and sales analytics into strategies that drive growth. You'll work closely with Sales, Marketing, Supply Chain,…
Added 3 hours ago
Cost Control Analyst
Graham
Calgary, AB
Full-time
Graham is actively recruiting for a Cost Control Analyst supporting our CNRL Horizon Site. Reporting to the Project Lead and Site Manager, the incumbent will support resource costing,…
Added 4 hours ago
Compliance Consultant, Methodology & Training
CIBC
Toronto, ON
Full-time
The M&T Analyst will support the development and maintenance of enterprise-wide RCM policies, procedures, standards, and supplementary guidance - contributing to the analysis of new and…
Added 4 hours ago
Analyste Coût de revient
Exceleris
Laval, QC
Full-time
Support Operations, Purchasing, Engineering, and Finance teams with financial insights.
Added 4 hours ago
Accounting Analyst
Matix Lumber
Winnipeg, MB
Full-time
The Accounting Analyst is a full-time, on-site role based in Headingley, MB. This role is responsible for preparing, reviewing, and analyzing financial statements, ensuring accuracy and…
Added 4 hours ago
ERP Data Analyst
Velixo
Remote, Canada
Full-time · Remote
We are looking for a passionate ERP Data Analyst to join our team at Velixo. As a ERP Data Analyst, you will be responsible for demonstrating product capabilities, analyzing business…
Added 5 hours ago
Adobe Analyst
Insight Global
Toronto, ON
$37.5 to $42 CAD / hour
Contract
Our client is seeking an Adobe Analytics Analyst to join a team focused on front-end digital analytics and web performance measurement. This role is heavily centered around Adobe Analytics…
Added 5 hours ago
Category Analyst Manager - 18 Month Contract
Freybe Gourmet Foods Ltd.
Langley (District), BC · Langley, BC
$65,000 to $75,000 CAD / year
Full-time
In this role, you'll turn market trends, consumer insights, retailer data, and sales analytics into strategies that drive growth. You'll work closely with Sales, Marketing, Supply Chain,…
Added 5 hours ago
Customer Insights Analyst
Reitmans (Canada) Ltée/Ltd
Montreal, QC
Full-time
The Customer Insights Analyst plays a critical role in transforming customer, transactional, digital, and loyalty data into actionable insights that drive customer-centric decision-making…
Added 5 hours ago
Python Data Analyst (Specialist - Data Engineering)
LTM
ON · Ontario, Canada
$103,554 to $115,200 USD / year
Full-time
Seeking a Specialist with 5 to 7 years of experience in data analysis proficient in Python to drive data driven decision making and insights
Added 5 hours ago
Sr. FP&A Analyst
Pizza Hut
Vaughan, ON
$81,400 to $101,640 CAD / year
Full-time
Pizza Hut Canada is seeking a Sr. FP&A Analyst to join our Finance team. Reporting to the Head of Commercial Finance, this role will provide dedicated FP&A capacity for the Canada business,…
Added 5 hours ago
Sr. FP&A Analyst
Pizza Hut
Vaughan, ON
$81,400 to $101,640 CAD / year
Full-time
Pizza Hut Canada is seeking a Sr. FP&A Analyst to join our Finance team. Reporting to the Head of Commercial Finance, this role will provide dedicated FP&A capacity for the Canada business,…
Added 5 hours ago
Operations Analyst, Entry Level
Jobright.ai
Canada
Full-time
…route to the best job outcomes. The Entry-Level Operations Analyst will turn operational and product data into clear insights, gathering requirements, analyzing business processes, and…
Added 5 hours ago
Business Analyst, Entry Level
Jobright.ai
Canada
Full-time
…route to the best job outcomes. As an Entry-Level Business Analyst, you will turn operational and product data into clear insights, gather requirements, analyze business processes, and…
Added 5 hours ago
Human Resources Information System Analyst
Robert Half
Vancouver, BC
$90,000 to $110,000 CAD / year
Full-time
…throughout Canada and the U.S., is looking for a skilled HRIS Analyst to lead the administration and continuous improvement of its Workday…
Added 5 hours ago
Sales Enablement Analyst
TechInsights
Ottawa, ON
Full-time
TechInsights is looking for a Sales Enablement Analyst to connect data with sales performance. You'll turn complex data into clear recommendations that help our sales team find high-value…

CGI

Analyste de soutien aux applications (junior)

Montreal, QC, Canada

Job type: Full-time
Apply by: Oct 24, 2026
Posting language: English
Posted: Sep 24, 2026

Apply About employer

Applications open in a new tab.

Original job description

Application Support Analyst (Junior)

Missions

Responsibilities

Provide first and second level support for Financing & Transaction Banking (FTB) business applications, ensuring high availability and operational stability.

Investigate, troubleshoot, and resolve production incidents and user issues within agreed service levels.

Act as the primary liaison between business users, development teams, and infrastructure teams to ensure effective issue resolution and communication.

Monitor application performance, identify recurring issues, and drive continuous service improvements.

Support application releases, change management activities, and production deployments.

Maintain support documentation, operational procedures, and knowledge base articles.

Ensure compliance with operational controls, regulatory requirements, and internal policies.

Support users across multiple regions and time zones.

Profile

Requirements

Mandatory

Experience providing first and second level application support in a production environment.

Strong troubleshooting and incident management skills.

Experience investigating and resolving functional and technical application issues.

Ability to coordinate effectively with business users, development teams, and infrastructure teams.

Experience supporting application releases, production deployments, and change management activities.

Knowledge of application monitoring and performance management.

Strong communication and stakeholder management skills.

Ability to work in a fast paced environment supporting business critical applications.

English required.

Nice to Have

Experience supporting Financing & Transaction Banking (FTB) applications.

Knowledge of IT service management best practices.

ITIL certification.

Nice to Have

Project experience with Microsoft Azure.

Bachelor's degree in Computer Science, Information Systems, or a related field.

LANGUAGE:

Ability to communicate in English, both orally and in writing, is a requirement as the person in this position will need to collaborate regularly with colleagues and partners in the United States.

Your future duties and responsibilities

Required Qualifications To Be Successful In This Role

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team - one of the largest IT and business consulting services firms in the world.

Apply About employer

More about this job

Responsibilities

Provide first- and second-level support for business-critical Financing and Transaction Banking applications, investigating and resolving production incidents while maintaining availability and operational stability. Coordinate with users and technical teams, monitor application performance, support releases and deployments, maintain documentation, and ensure operational and regulatory compliance.

Requirements

The role requires experience supporting applications in production, strong troubleshooting and incident-management skills, and the ability to coordinate with business, development, and infrastructure teams. Strong communication skills and English proficiency are required; experience with Financing and Transaction Banking applications, IT service management, ITIL, Azure, or a related bachelor's degree is listed as an advantage.

Skills

Application Support
Incident Management
Troubleshooting
Production Support
Application Monitoring
Performance Management
Change Management
Production Deployments
Release Support
Stakeholder Management
Communication
Service Improvement
Operational Stability
IT Service Management
Microsoft Azure
ITIL

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Financing and Transaction Banking
First-Level Support
Second-Level Support
Production Environment
Incident Management
Troubleshooting
Application Monitoring
Performance Management
Change Management
Production Deployments
Application Releases
IT Service Management
ITIL
Microsoft Azure
Operational Controls
Regulatory Requirements
Knowledge Base
Service-Level Agreements
Stakeholder Management

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