Jobs in Canada

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Added 2 hours ago
Junior Business Data Analyst - Winter 2027 Co-op
Nexus Energy
Toronto, ON
Volunteer
JOB TITLE Junior Business Data Analyst - Winter 2027 Co-op
Added 8 hours ago
Financial Analyst – Manufacturing Operations
Pratt & Whitney
Halifax, NS
Full-time
We are seeking a detail-oriented and analytical Junior Accountant/Financial Analyst to support our manufacturing and operations teams. This role will report to the Manager of Financial…
Added 11 hours ago
Functional Analyst
Affinity
Vancouver, BC
Contract
The Junior Functional Analyst works closely with the Product Manager, business stakeholders, and technical teams to support North American financial systems. The role supports the…
Added 11 hours ago
Senior Business Systems Analyst (SAP)
IG Wealth Management
ON · Ontario, Canada
Full-time
Troubleshoot complex issues, document solutions and guide junior team members.
Added 11 hours ago
Senior Business Systems Analyst (SAP)
IG Wealth Management
MB · Manitoba, Canada
Full-time
Troubleshoot complex issues, document solutions and guide junior team members.
Added 14 hours ago
Senior Business Systems Analyst (SAP)
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
Other
Troubleshoot complex issues, document solutions and guide junior team members.
Added 14 hours ago
Analyste de soutien aux applications (junior)
CGI
Montreal, QC
Full-time
Added 15 hours ago
Business Analyst (Junior)
Raise
Calgary, AB
Contract
The Junior Business Analyst to join our clients Project Support team. In this role, you will act as a critical bridge between internal stakeholders, project managers, and external vendors.…
Added 17 hours ago
Lead Business Systems Analyst (SimCorp Dimension) - Project Delivery & Solution Design
AIMCo
AB · Calgary, AB · Edmonton
Full-time
We are seeking a Lead Business Systems Analyst (SimCorp Dimension) - Project Delivery & Solution Design to join our Application Delivery team. In this role, you will lead the analysis,…
Added 20 hours ago
Junior Analyst, Performance & Compliance - OCIF (12 Month Term)
Calgary Economic Development
Calgary, AB
Full-time
We’re looking for a Junior Analyst to join our Opportunity Calgary Investment Fund (OCIF) team to help us tell Calgary’s story as a great place to make a living and make a life.
Added 1 day ago
Student, Junior Financial Analyst (Winter 2027)
Sun Life
Toronto, ON · Sun Life Toronto One York
Full-time
The Student, Junior Financial Analyst will support reporting, analysis, expense management, governance, and continuous improvement activities within the Canadian IT Financial Management…
Added 1 day ago
Senior Vendor Analyst
Altis
Mississauga, ON
$50 to $60 CAD / hour
Contract
We’re looking for a Senior Analyst, IT Vendor Management to join the Vendor Management Office of a large enterprise technology environment. This is a senior individual contributor role…
Added 1 day ago
Junior Accountant, Coop/Intern
North Horizon
Toronto, ON
$25 CAD / hour
About the role: The junior accountant Co-op will have opportunities to expose to full accounting cycle and assist the senior financial analyst on recording business transactions and…
Added 1 day ago
Senior Fraud Operations Analyst
Benevity
Remote, Canada
$111,700 to $150,370 CAD / year
Full-time · Remote
Benevity is looking for a Senior Fraud Operations Analyst with a strong background in Fraud Operations to join our team. It will be equal parts focused on monitoring, detection, and…
Added 1 day ago
Senior Fraud Operations Analyst
Benevity
Remote, Canada
Full-time · Remote
Benevity is looking for a Senior Fraud Operations Analyst with a strong background in Fraud Operations to join our team. It will be equal parts focused on monitoring, detection, and…
Added 1 day ago
Senior Financial Crime Risk Analyst (5522)
TD
Toronto, ON · Markham, ON
Full-time
The Senior Quality Assurance Analyst, is responsible for independently performing complex financial crime risk reviews, quality assurance activities, effective challenge, second-level…
Added 1 day ago
Senior Financial Crime Risk Analyst (5522)
TD
Markham, ON
Full-time
The Senior Quality Assurance Analyst, is responsible for independently performing complex financial crime risk reviews, quality assurance activities, effective challenge, second-level…
Added 1 day ago
Junior Power Trader
McGill St Laurent
Montreal, QC
Full-time
…the knowledge and experience required to transition into a Junior Power Trader…
Added 1 day ago
Junior Accountant, Coop/Intern
North Horizon Holdings Inc.
Toronto, ON · North York, ON
$25 CAD / hour
Internship
About the role: The junior accountant Co-op will have opportunities to expose to full accounting cycle and assist the senior financial analyst on recording business transactions and…
Added 2 days ago
Tax Analyst
Siemens Energy
Oakville, ON
Full-time
The Tax Analyst position is ideal for a detail-oriented and motivated Junior Tax Analyst to join our Canadian Tax team. This is an excellent opportunity for an early-career tax or…
Added 2 days ago
Analyst, Business
IMAX
Mississauga, ON · Sheridan Park
Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
Added 2 days ago
Domain Consultant – Commercial & Specialty Lines Insurance
Cognizant
Toronto, ON
$88,000 to $140,000 CAD / year
Full-time
Mentor junior business analysts and consultants on insurance domain concepts and best practices.
Added 2 days ago
Senior Data Analyst
Teranet Inc.
Toronto, ON
$106,040 to $114,400 CAD / year
Full-time
We are seeking a Senior Data Analyst to join our Commercial Solutions Product Management team, where data and analytics play a key role in shaping product strategy and client solutions.…
Added 2 days ago
Senior Treasury Analyst
Clarity Recruitment
Toronto, ON
$80,000 to $95,000 CAD / year
Full-time
Support IFRS 16 schedules and reporting in partnership with the accounting team.
Added 2 days ago
Functions - Internal Audit, Summer Analyst - Mississauga, ON 2027
Citi
Mississauga, ON
Full-time
The Internal Audit Summer Analyst program begins in May with a 3-day training program, providing Summer Analysts with an overview of Citi and an introduction to Citi’s Internal Audit…

CGI

Analyste de soutien aux applications (junior)

Montreal, QC, Canada

Job type: Full-time
Apply by: Oct 24, 2026
Posting language: English
Posted: Sep 24, 2026

Apply About employer

Applications open in a new tab.

Original job description

Application Support Analyst (Junior)

Missions

Responsibilities

Provide first and second level support for Financing & Transaction Banking (FTB) business applications, ensuring high availability and operational stability.

Investigate, troubleshoot, and resolve production incidents and user issues within agreed service levels.

Act as the primary liaison between business users, development teams, and infrastructure teams to ensure effective issue resolution and communication.

Monitor application performance, identify recurring issues, and drive continuous service improvements.

Support application releases, change management activities, and production deployments.

Maintain support documentation, operational procedures, and knowledge base articles.

Ensure compliance with operational controls, regulatory requirements, and internal policies.

Support users across multiple regions and time zones.

Profile

Requirements

Mandatory

Experience providing first and second level application support in a production environment.

Strong troubleshooting and incident management skills.

Experience investigating and resolving functional and technical application issues.

Ability to coordinate effectively with business users, development teams, and infrastructure teams.

Experience supporting application releases, production deployments, and change management activities.

Knowledge of application monitoring and performance management.

Strong communication and stakeholder management skills.

Ability to work in a fast paced environment supporting business critical applications.

English required.

Nice to Have

Experience supporting Financing & Transaction Banking (FTB) applications.

Knowledge of IT service management best practices.

ITIL certification.

Nice to Have

Project experience with Microsoft Azure.

Bachelor's degree in Computer Science, Information Systems, or a related field.

LANGUAGE:

Ability to communicate in English, both orally and in writing, is a requirement as the person in this position will need to collaborate regularly with colleagues and partners in the United States.

Your future duties and responsibilities

Required Qualifications To Be Successful In This Role

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team - one of the largest IT and business consulting services firms in the world.

Apply About employer

More about this job

Responsibilities

Provide first- and second-level support for business-critical Financing and Transaction Banking applications, investigating and resolving production incidents while maintaining availability and operational stability. Coordinate with users and technical teams, monitor application performance, support releases and deployments, maintain documentation, and ensure operational and regulatory compliance.

Requirements

The role requires experience supporting applications in production, strong troubleshooting and incident-management skills, and the ability to coordinate with business, development, and infrastructure teams. Strong communication skills and English proficiency are required; experience with Financing and Transaction Banking applications, IT service management, ITIL, Azure, or a related bachelor's degree is listed as an advantage.

Skills

Application Support
Incident Management
Troubleshooting
Production Support
Application Monitoring
Performance Management
Change Management
Production Deployments
Release Support
Stakeholder Management
Communication
Service Improvement
Operational Stability
IT Service Management
Microsoft Azure
ITIL

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Financing and Transaction Banking
First-Level Support
Second-Level Support
Production Environment
Incident Management
Troubleshooting
Application Monitoring
Performance Management
Change Management
Production Deployments
Application Releases
IT Service Management
ITIL
Microsoft Azure
Operational Controls
Regulatory Requirements
Knowledge Base
Service-Level Agreements
Stakeholder Management

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