Closed listing
Analyste principal(e) des systèmes d’affaires EDI/B2B
- Montreal, QC, Canada
Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Full-time
- Closing date
- Posting language
- English
- Posted
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Archived listing. The details below describe a past opening.
Position Summary
CGI is seeking an experienced Principal Business Systems Analyst to support business critical EDI/B2B integration and logistics platforms for a large international organization. The role combines business and functional analysis, application support, EDI/B2B integration, incident management, and stakeholder coordination.
The successful candidate will work closely with business teams, IT teams, developers, architects, vendors, warehouses, customers, and external trading partners. A key initial priority will be to complete knowledge transfer and help establish a sustainable operational support model.
Location & Language
Based in Montreal
English required
French considered an asset
Ability to collaborate with North American and international teams
Target start date: October 2026
Key Responsibilities
Provide functional and technical support for EDI/B2B integration and logistics applications.
Investigate and resolve missing, rejected, delayed, or incorrect EDI transactions.
Analyze data, mapping, interface, transmission, and business process issues.
Gather and document business and functional requirements.
Coordinate solution design and issue resolution with business teams, developers, architects, vendors, and external partners.
Support testing, business validation, deployment, and post production activities.
Support customer, warehouse, and trading partner onboarding.
Coordinate production incidents and ensure appropriate follow up through resolution.
Maintain support procedures, troubleshooting guides, escalation paths, and operational documentation.
Contribute to establishing and improving a sustainable BAU application support model.
Potentially provide functional support for additional commercial and logistics platforms.
Required Experience
Significant experience as a Business Systems Analyst, Functional Analyst, Integration Analyst, or Application Support Lead.
Strong experience with EDI and/or B2B integrations.
Experience supporting business critical production applications.
Good knowledge of logistics, supply chain, warehouse, shipment, or order management processes.
Experience investigating integration, data, mapping, and interface issues.
Experience coordinating incidents across business, IT, vendors, and external partners.
Strong requirements analysis, documentation, problem solving, and stakeholder management skills.
Strong English communication skills.
Preferred Experience
Experience with some of the following would be considered an asset:
OpenText Trading Grid / OpenText Business Network or another B2B/VAN platform
SAP, particularly Order to Cash, logistics, shipment, or warehouse processes
EDI mapping and transactions such as 856/ASN, 940, 945, or 861
FTP/SFTP, XML, CSV, APIs, and middleware integrations
Customer, warehouse, or trading partner onboarding
Third party logistics providers (3PL), carriers, or warehouses
Azure DevOps
Anaplan, FourKites, Power BI, or Microsoft Dynamics
Managed services and problem/root cause management
Industrial, manufacturing, mining, or complex supply chain environments
Key Competencies
The ideal candidate will demonstrate:
Operational ownership – takes issues through to resolution.
Structured problem solving – identifies root causes and appropriate corrective actions.
Business understanding – understands the operational impact of integration and logistics issues.
Technical curiosity – comfortable investigating issues across applications, data, interfaces, and external platforms.
Stakeholder management – able to coordinate effectively across business, technical, and vendor teams.
Documentation discipline – creates clear and reusable support documentation.
Autonomy and judgement – able to operate independently and escalate when appropriate.
Ideal Candidate Profile
The priority is a senior Business Systems Analyst with strong EDI/B2B integration experience, combined with production support and logistics/supply chain knowledge.
Specific platform expertise such as OpenText, Anaplan, FourKites, or Power BI is valuable but not mandatory. The ability to understand the business context, troubleshoot integration issues, coordinate multiple stakeholders, and take ownership of operational support is more important.
Your future duties and responsibilities
Required Qualifications To Be Successful In This Role
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.
That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.
To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.
Come join our team - one of the largest IT and business consulting services firms in the world.
CGI is seeking an experienced Principal Business Systems Analyst to support business critical EDI/B2B integration and logistics platforms for a large international organization. The role combines business and functional analysis, application support, EDI/B2B integration, incident management, and stakeholder coordination.
The successful candidate will work closely with business teams, IT teams, developers, architects, vendors, warehouses, customers, and external trading partners. A key initial priority will be to complete knowledge transfer and help establish a sustainable operational support model.
Location & Language
Based in Montreal
English required
French considered an asset
Ability to collaborate with North American and international teams
Target start date: October 2026
Key Responsibilities
Provide functional and technical support for EDI/B2B integration and logistics applications.
Investigate and resolve missing, rejected, delayed, or incorrect EDI transactions.
Analyze data, mapping, interface, transmission, and business process issues.
Gather and document business and functional requirements.
Coordinate solution design and issue resolution with business teams, developers, architects, vendors, and external partners.
Support testing, business validation, deployment, and post production activities.
Support customer, warehouse, and trading partner onboarding.
Coordinate production incidents and ensure appropriate follow up through resolution.
Maintain support procedures, troubleshooting guides, escalation paths, and operational documentation.
Contribute to establishing and improving a sustainable BAU application support model.
Potentially provide functional support for additional commercial and logistics platforms.
Required Experience
Significant experience as a Business Systems Analyst, Functional Analyst, Integration Analyst, or Application Support Lead.
Strong experience with EDI and/or B2B integrations.
Experience supporting business critical production applications.
Good knowledge of logistics, supply chain, warehouse, shipment, or order management processes.
Experience investigating integration, data, mapping, and interface issues.
Experience coordinating incidents across business, IT, vendors, and external partners.
Strong requirements analysis, documentation, problem solving, and stakeholder management skills.
Strong English communication skills.
Preferred Experience
Experience with some of the following would be considered an asset:
OpenText Trading Grid / OpenText Business Network or another B2B/VAN platform
SAP, particularly Order to Cash, logistics, shipment, or warehouse processes
EDI mapping and transactions such as 856/ASN, 940, 945, or 861
FTP/SFTP, XML, CSV, APIs, and middleware integrations
Customer, warehouse, or trading partner onboarding
Third party logistics providers (3PL), carriers, or warehouses
Azure DevOps
Anaplan, FourKites, Power BI, or Microsoft Dynamics
Managed services and problem/root cause management
Industrial, manufacturing, mining, or complex supply chain environments
Key Competencies
The ideal candidate will demonstrate:
Operational ownership – takes issues through to resolution.
Structured problem solving – identifies root causes and appropriate corrective actions.
Business understanding – understands the operational impact of integration and logistics issues.
Technical curiosity – comfortable investigating issues across applications, data, interfaces, and external platforms.
Stakeholder management – able to coordinate effectively across business, technical, and vendor teams.
Documentation discipline – creates clear and reusable support documentation.
Autonomy and judgement – able to operate independently and escalate when appropriate.
Ideal Candidate Profile
The priority is a senior Business Systems Analyst with strong EDI/B2B integration experience, combined with production support and logistics/supply chain knowledge.
Specific platform expertise such as OpenText, Anaplan, FourKites, or Power BI is valuable but not mandatory. The ability to understand the business context, troubleshoot integration issues, coordinate multiple stakeholders, and take ownership of operational support is more important.
Your future duties and responsibilities
Required Qualifications To Be Successful In This Role
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.
That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.
To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.
Come join our team - one of the largest IT and business consulting services firms in the world.
More about this job
Responsibilities
Provide functional and technical support for EDI/B2B integration and logistics platforms to ensure business-critical operations. Coordinate with stakeholders, vendors, and technical teams to resolve incidents and establish a sustainable operational support model.
Requirements
Requires significant experience as a Business Systems Analyst with a strong focus on EDI/B2B integrations and logistics or supply chain processes. Must possess strong English communication skills and the ability to manage complex production application issues.
Skills
- EDI/B2B Integration
- Business Systems Analysis
- Functional Analysis
- Logistics
- Supply Chain Management
- Incident Management
- Stakeholder Management
- Requirements Gathering
- Data Mapping
- Application Support
- OpenText Trading Grid
- SAP Order to Cash
- Azure DevOps
- Technical Documentation
- Problem Solving
- Onboarding
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Logistics
- Consulting
- Data & Analytics
- Software
Keywords
- EDI
- B2B
- OpenText Business Network
- SAP
- Order to Cash
- ASN
- 856
- 940
- 945
- 861
- FTP
- SFTP
- XML
- CSV
- APIs
- Middleware
- 3PL
- Azure DevOps
- Anaplan
- FourKites
- Power BI
- Microsoft Dynamics
- Supply Chain
- Warehouse Management
- Incident Management
- Root Cause Analysis
- BAU
- Integration Analyst
- Functional Analyst
- Logistics