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Added 2 months ago
SAP Business Analyst (Supply Chain)
Stella-Jones
Montreal, QC
SAP Business Analyst (Supply Chain) at Stella-Jones is responsible for analyzing, validating, and documenting the business requirements, acting as a bridge between IT and the Business…
Added 2 months ago
FG
Payroll Analyst
Flynn Group of Companies
Mississauga, ON
- Full-time
Review payroll system to ensure union rate compliance
Added 2 months ago
D
Business Analyst
d1g1t
Toronto, ON
- Full-time
We are looking for a Business Analyst to join our client service teams. Our client service teams are multi-disciplinary teams providing implementation and support services to our clients…
Added 2 months ago
C
Data Engineer
Citi
Mississauga, ON
- Full-time
The Applications Development Technology Lead Analyst is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination…
Added 2 months ago
RS
Accounts Receivable Specialist
Radiant Systems Solutions, Inc
Toronto, ON
- Contract
Support CCMs on Forecast Accuracy, updating data and trends in the system
Added 2 months ago
KK
Analyst/Developer (RPG/AS400 IBM i)
kdc/one, Knowlton
Knowlton, QC
- Full-time
In order to support the evolution of our business systems, we are looking for an AS/400 Programmer-Analyst who wishes to put his or her expertise at the service of a manufacturing company…
Added 2 months ago
KS
Application Support Specialist
Kumaran Systems
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Seeking an experienced Application Support Analyst / Platform Support Engineer to support mission-critical banking applications and infrastructure platforms. The successful candidate will…
Added 2 months ago
DI
D365 Business Analyst
Delmar International Inc.
Vancouver, BC
- Full-time
The D365 Business Analyst will support the ongoing administration, configuration, testing, implementation, and continuous improvement of Microsoft Dynamics 365 and related Microsoft Power…
Added 2 months ago
DI
D365 Business Analyst
Delmar International Inc.
Montreal, QC
- Full-time
The D365 Business Analyst will support the ongoing administration, configuration, testing, implementation, and continuous improvement of Microsoft Dynamics 365 and related Microsoft Power…
Added 2 months ago
DI
D365 Business Analyst
Delmar International Inc.
Mississauga, ON
- Full-time
The D365 Business Analyst will support the ongoing administration, configuration, testing, implementation, and continuous improvement of Microsoft Dynamics 365 and related Microsoft Power…
Added 2 months ago
GC
Portfolio Administration Analyst
Guardian Capital Advisors
Toronto, ON
- $60,000 to $70,000 CAD / year
- Full-time
GCA has an immediate need for a Portfolio Administration Analyst. As part of the private wealth management administration team, the main responsibilities are to support the existing…
Added 2 months ago
FT
CAC052: Release / Class Spclst
FedEx Trade Networks Transport and Brokerage
Lacolle, QC
- Full-time
Enters shipment data into computer system, obtains credit release and ensures entry is transmitted to customs
Added 2 months ago
P
2027 Summer Intern – Client Management Account Analyst, Toronto
PIMCO
Toronto, ON
- Full-time
Added 2 months ago
SC
Bilingual Technical Support Agent
Staples Canada
Richmond Hill, ON
- Full-time
Support Services Analyst must also monitor vendor performance and escalate high priority problems and issues to the Team Leader and Second Level Team.
Added 2 months ago
SI
Bilingual Senior Technical Support Analyst
Staples Inc.
Richmond Hill, ON
- Full-time
The Bilingual Senior Technical Support Analyst is responsible for managing the resolution of escalations in a timely manner that includes providing mentorship and guidance to the Technical…
Added 2 months ago
S
Environmental Data Analyst
Stantec
Waterloo, ON
- Full-time
We have an immediate opportunity for an Environmental Data Analyst to join our dynamic Environmental Remediation team. The successful candidate will work independently as well as within the…
Added 4 months ago
VN
ERP Systems Analyst
Vitalus Nutrition Inc
Abbotsford, BC
- $75,000 to $90,000 CAD / year
- Full-time
As an ERP Systems Analyst, you'll support and enhance our ERP and related business applications across multiple manufacturing sites. From configuration and reporting to troubleshooting and…
Added 2 months ago
B
Systems Analyst II
BGIS
Markham, ON
- Full-time
The System Analyst II will lead the management and maintenance of key data center and network infrastructure to ensure successful realization of operational targets. As someone who has…
Added 3 months ago
K
Electrical, Instrumentation and Control Engineer - OPG & Waste Management
Kinectrics
Pickering, ON
- Full-time
…deliver safe, practical, and high-quality electrical and control system solutions for nuclear and conventional power…
Added 2 months ago
C
Business Systems Analyst
CGI
Toronto, ON
- Full-time
At CGI, we are seeking an experienced Business Systems Analyst with strong expertise in the life insurance domain. In this role, you will bridge the gap between business needs and…
Added 2 months ago
C
Technical Support Analyst (Enterprise)
Clariti
Vancouver, BC
- $70,000 to $95,000 CAD / year
- Full-time
As a Technical Support Analyst, you are a core part of the team that keeps Clariti's customers running. You're a solution-oriented problem-solver who takes real ownership over the cases you…
Added 2 months ago
C
Analyst, Real Estate Finance
CMLS
London, ON
- Full-time
CMLS Financial is looking for an Analyst, Real Estate Finance to join our growing Commercial Origination team. We are a fast-paced, high-volume office that works on some interesting real…
Added 2 months ago
C
Analyst, Real Estate Finance
CMLS
London, ON
- Full-time
CMLS Financial is looking for an Analyst, Real Estate Finance to join our growing Commercial Origination team. We are a fast-paced, high-volume office that works on some interesting real…
Added 2 months ago
KD
Premier·ère analyste financier·ère | Senior Financial Analyst
Keurig Dr Pepper
Montreal, QC
- Full-time
Added 2 months ago
Product Manager
Maximizer Services Inc.
Vancouver, BC
We are building the CRM and AI operating system for wealth management - and to do that, Maximizer has to become the single source of truth for a client's financial picture.

CGI

Business Systems Analyst

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Aug 14, 2026

Original job description

Position Description

At CGI, we are seeking an experienced Business Systems Analyst with strong expertise in the life insurance domain. In this role, you will bridge the gap between business needs and technology delivery, supporting applications and business processes across the insurance value chain.

This position is part of a strategic effort to build and strengthen our team’s deep application knowledge. The ideal candidate will bring strong functional knowledge, hands-on business analysis experience, and the ability to work effectively in Agile delivery teams.

This is a hybrid position based in the Toronto region, with work from our Downtown Toronto and/or North York locations a minimum of three days per week, subject to change at any time.

Your future duties and responsibilities

Collaborate with business stakeholders, product owners, system owners, architects, developers, QA teams, vendors, and operations teams to define and document business and system requirements.
Lead requirements-gathering sessions, process walkthroughs, application discovery discussions, and stakeholder interviews across life insurance functional areas.
Translate business needs into clear functional and system requirements, user stories, acceptance criteria, process flows, use cases, data mappings, and interface requirements.
Develop and maintain documentation for business processes, application functionality, integrations, operational procedures, and application-specific knowledge.
Support functional areas such as New Business, Underwriting, Billing & Collections, Claims, Compensation, Policy Administration, Correspondence, Policyholder Experience, and Agent Experience.
Analyze current-state processes and system capabilities to identify improvement opportunities, operational efficiencies, risks, gaps, and dependencies.
Support Agile delivery activities, including backlog refinement, sprint planning, story elaboration, daily coordination, sprint reviews, and retrospectives.
Partner with technical teams to assess solution options, validate system impacts, and ensure proposed solutions align with business outcomes and enterprise standards.
Support SIT, UAT, defect triage, requirements traceability, test case review, business validation, implementation readiness, and post-implementation support.
Work across both in-person and virtual teams in a hybrid delivery environment while enabling knowledge transfer and succession planning.

Required Qualifications To Be Successful In This Role

8+ years of experience as a Business Analyst or Business Systems Analyst, preferably supporting enterprise insurance applications.
5+ years of hands-on experience in the life insurance domain, with a strong understanding of core insurance processes and terminology.
Strong functional knowledge in one or more of the following areas: New Business, Underwriting, Policy Administration, Billing & Collections, Claims, Compensation/Commissions, Correspondence, Policyholder Servicing, or Agent Servicing.
Experience working on application enhancement, modernization, integration, transformation, or production support initiatives in a complex environment.
Proven ability to elicit, analyze, document, validate, and manage business and system requirements throughout the full delivery lifecycle.
Experience creating user stories, acceptance criteria, business process flows, system process flows, data flow diagrams, gap analyses, use cases, and functional specifications.
Strong understanding of Agile methodology and experience participating in Scrum, Kanban, SAFe, or hybrid Agile delivery models.
Experience working with distributed, cross-functional teams and managing communication across business and technical stakeholders.
Excellent analytical, facilitation, problem-solving, documentation, stakeholder management, and communication skills.
Strong requirements management, business process analysis, functional analysis, and system impact assessment capabilities.
Hands-on experience with Agile tools such as Jira, Azure DevOps, or similar platforms.
Proficiency with Microsoft Office Suite, Visio, process modelling tools, and collaboration platforms such as SharePoint and Teams.
Ability to understand system integrations, batch processes, interfaces, APIs, data flows, and upstream/downstream application dependencies.
Working knowledge of SQL, reporting queries, data analysis, or data mapping.
Familiarity with SDLC practices, including requirements, design, development, testing, implementation, warranty, and production support.

Assets

Experience with life insurance applications or related platforms such as PMACS, wmA, AppPro, UWPro, Documaker, Microsoft Dynamics CRM 365, or FileNexus.
Experience with correspondence generation, workflow management, document management, commissions, agent portals, policyholder portals, or customer service platforms.
Experience supporting insurance product launches, regulatory changes, data migration, conversion, integration, or legacy modernization initiatives.
CBAP, CCBA, PMI-PBA, Scrum, SAFe, or other business analysis and Agile certifications.
Experience in the Canadian or North American life insurance market.

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $65,000–$115,000. This role is an existing vacancy.

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team - one of the largest IT and business consulting services firms in the world.

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More about this job

Responsibilities

The role involves bridging the gap between business needs and technology delivery by documenting functional and system requirements for life insurance applications. The analyst will support Agile delivery activities and collaborate with stakeholders to optimize insurance value chain processes.

Requirements

Candidates need over 8 years of business analysis experience, including at least 5 years specifically within the life insurance domain. Proficiency in Agile tools, SQL, and the ability to create detailed technical documentation like user stories and process flows is required.

Skills

Business Analysis
Life Insurance Domain Knowledge
Agile Methodology
Requirements Gathering
User Stories
Process Mapping
Stakeholder Management
Jira
Azure DevOps
SQL
Data Mapping
SDLC
Functional Analysis
Gap Analysis
UAT Support
Visio

Visa sponsorship

Not detected in the job text

Keywords

Life Insurance
Business Systems Analyst
Agile
Scrum
Kanban
SAFe
Jira
Azure DevOps
SQL
Visio
SharePoint
Microsoft Teams
SDLC
PMACS
wmA
AppPro
UWPro
Documaker
Microsoft Dynamics CRM 365
FileNexus
CBAP
CCBA
PMI-PBA
Underwriting
Policy Administration
Claims
Billing & Collections
Data Migration
API
UAT

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