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Added 11 mins ago
R
Business Analyst
Raise
Toronto, ON
- Contract
Added 11 mins ago
AS
IT Business Analyst
AgileGrid Solutions
Canada
- Full-time
…needs and technological solutions within Sanimax. As a Business Analyst, you will serve as a strategic partner to the Finance teams, supporting decision-making processes and optimizing…
Added 11 mins ago
NF
analyst - market research
Nations Fresh Foods
Mississauga, ON
- Full-time
Added 11 mins ago
CI
Senior Quality Assurance Analyst – Test Automation (SDET)
Canadian Institute for Health Information (CIHI)
ON · Ontario, Canada
- Contract
The Senior Analyst, Quality Assurance (QA) plays a critical role in ensuring the quality of CIHI’s deliverables by working closely with ITS staff and business units. This role involves…
Added 11 mins ago
JG
Trainer & Quality Analyst (Maximum Benefit)
Johnston Group Inc.
Winnipeg, MB
- Full-time
The Trainer & Quality Analyst is responsible for providing the overall training for the Maximum Benefit Team along with performing daily quality reviews on completed work requests.
Added 11 mins ago
GL
Billing Analyst
Go Lime Inc.
Toronto, ON
- $40,000 to $45,000 CAD / year
- Full-time
The Billing Analyst is responsible for supporting and managing customer billing processes across consumer lending products and multiple portfolios. This role ensures customer accounts are…
Added 11 mins ago
WO
Senior Investment Analyst
WP Osborne Executive Search Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Starlight Investments, in conjunction with WP Osborne Executive Search, is seeking a Senior Analyst to join its investment team.
Added 11 mins ago
NR
Risk Analyst - ALM and Optimization
Nexus Risk Management Inc.
Toronto, ON
- Full-time
What the ALM and Optimization Risk Analyst will do:
Added 11 mins ago
V
(HRIS) Human Resources Information System Analyst
Vertage
Montreal, QC
- Contract
We are seeking an experienced HRIS Analyst to join a dynamic HR Analytics & Insights team. This role will serve as a key partner between HR, IT, and business stakeholders, supporting,…
Added 11 mins ago
NC
Senior HRIS Analyst
NVA Canada
Oakville, ON
- Full-time
The Senior HRIS Analyst supports the configuration, maintenance, and ongoing improvement of the organization's core HR systems including WFM, HR Core, Compensation, Payroll, Scheduling, and…
Added 11 mins ago
LI
API Analyst
LanceSoft, Inc.
Toronto, ON
- Contract
We are seeking a Bilingual (English & French) API Support Analyst with experience in L2/L3 production support and external vendor API integrations. The candidate will be responsible for…
Added 11 mins ago
TI
Change Management Analyst
Teckhorizon Inc
AB · Edmonton, AB
- Contract
The Strategic Procurement Office is seeking a Change Management Analyst to provide hands-on change management support for a complex transformation initiative. This is a delivery-focused…
Added 12 mins ago
Financial Analyst
KSR
Chatham-Kent, ON · Ridgetown, ON
The Financial Analyst is responsible for supporting the organization’s financial planning, analysis, and reporting activities at the corporate level. This role provides critical insight…
Added 41 mins ago
AH
Coordinator
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
The Academic Medicine Health Services Program (AMHSP) is seeking a highly motivated and analytical Senior Financial Analyst to join our finance team. This position provides specialized…
Added 41 mins ago
S
Change Management Analyst
StafinGo
AB · Edmonton, AB
- $55 to $65 CAD / hour
- Contract
The Strategic Procurement Office is seeking a Change Management Analyst to provide hands-on change management support for a complex transformation initiative. This is a delivery-focused…
Added 41 mins ago
I
Bilingual Payroll Specialist
isgSearch
Toronto, ON · Greater Toronto Area, Canada
- $80,000 to $90,000 CAD / year
- Full-time
Job title: Senior Payroll Analyst - Bilingual
Added 42 mins ago
M
Business Analyst, Hyper Velocity Engineering
MNP
Ottawa, ON · Toronto, ON · Vancouver, BC
- Full-time
Make an impact with our Digital team as a Business Analyst with a focus on Hyper Velocity Engineering (HVE). The ideal candidate plays a critical role in helping organizations transform…
Added 42 mins ago
M
Business Analyst, Hyper Velocity Engineering
MNP
AB · Calgary, AB
- Full-time
Make an impact with our Digital team as a Business Analyst with a focus on Hyper Velocity Engineering (HVE). The ideal candidate plays a critical role in helping organizations transform…
Added 42 mins ago
Home Financing Officer - Northern Ontario
Scotiabank
ON · Sudbury, ON
…broker, and Home Financing Advisor (HFA) channels. The Senior Analyst conducts file reviews, enhanced due diligence assessments, income verification and accountant statement follow-up, and…
Added 42 mins ago
RA
*Compliance Analyst (Archer / GRC)
Recrute Action
Toronto, ON
- Contract
Added 57 mins ago
A
Analyste financier (ère)
Alcoa
Baie-Comeau, QC · CA BCQ Baie-Comeau, QC
- Full-time
Added 1 hour ago
FR
Senior Director, Energy & Power, Corporate, Infrastructure and Project Finance Group - Toronto
Fitch Ratings
Toronto, ON
- Full-time
Fitch Ratings is seeking a senior credit analyst with 10+ years of solid project finance related experience in the infrastructure sector. The primary responsibilities of the successful…
Added 1 hour ago
HB
Corporate Technology Project Manager / Business Analyst | Montreal | Hybrid | Up to $200k CAD+ Bonus
Hunter Bond
Montreal, QC
- Full-time
A leading Montreal-based trading firm is looking for a talented Corporate Technology Project Manager / Business Analyst to join its growing technology team.
Added 1 hour ago
PT
Product Engineer
Purelend Technologies Inc.
Calgary, AB
- Full-time
…isn't working and double down on what is. You don't need an analyst to tell you whether a feature is being…
Added 1 hour ago
R
Data Steward (7890EB7)
Referment
Montreal, QC
- Full-time
This could suit a data steward, data governance analyst, business analyst or data-quality specialist from a bank, asset manager or market-data provider who wants to work closer to AI-driven…

CGI

Change Management Analyst

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Position Description

We are seeking a Change Management Specialist who ensures that both business and technology changes are effectively translated into operational success, with a strong focus on the people side of change.

Acting as a bridge between business stakeholders and technology teams, this role supports smooth adoption, minimizes disruption, and drives measurable improvements in efficiency, productivity, and service delivery. Transfer Agency expertise is a critical asset.

The role requires working three days per week from our/client’s downtown Toronto office.

Your future duties and responsibilities

Change Management and Adoption

Oversee and deliver change management activities across the full project lifecycle, ensuring alignment with project plans and consistent application of change practices.
Create and implement structured change plans covering communication, training, stakeholder engagement, business readiness, impact assessment, adoption tracking, and resistance management.

Business and Technology Liaison

Act as the key link between business and technology teams, ensuring alignment on objectives, scope, and delivery priorities.
Translate business needs into clear, user-focused requirements and outcomes that support operational effectiveness.
Facilitate cross-functional workshops to drive clarity, decision-making, and shared understanding across stakeholders.

Process Improvement and Operational Efficiency

Identify and lead initiatives to streamline processes, reduce inefficiencies, improve service delivery, and drive automation.
Conduct process mapping and root cause analysis, define and monitor KPIs, and embed continuous improvement and standardization across teams.

Conversion and Transformation

Lead or support end-to-end conversion initiatives, including system migrations, platform changes, and operating model transitions.
Assess business readiness and operational impacts, coordinate cutover and transition activities, and provide post-implementation hypercare support.
Ensure readiness across data, processes, and users while identifying and mitigating risks and maintaining stakeholder alignment throughout the conversion lifecycle.

Analysis and Project Delivery

Conduct impact assessments and gap analysis; use data, metrics, feedback, and lessons learned to identify trends, support business cases, and drive targeted improvements.
Lead or contribute to transformation and improvement projects from planning through execution, managing timelines, dependencies, and deliverables while driving measurable improvements in efficiency, cost, or service quality.

Stakeholder Engagement and Communication

Build and maintain strong relationships with business, operations, and technology stakeholders.
Deliver clear, targeted communications and promote a culture of continuous improvement, adaptability, and engagement.

Required Qualifications To Be Successful In This Role

Experience in change management, stakeholder engagement, and business readiness.
Experience supporting transformation, conversion, migration, and process improvement initiatives.
Ability to bridge business and technology teams and facilitate cross-functional workshops.
Experience with impact assessments, process mapping, gap analysis, and KPI tracking.
Strong communication, organizational, and project delivery skills.
Transfer Agency experience is a critical asset.

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $55,000–$105,000. This role is an existing vacancy.

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team - one of the largest IT and business consulting services firms in the world.

Apply About employer

More about this job

Responsibilities

Lead change management and adoption activities across project lifecycles, including communications, training, readiness, impact assessment, and resistance management. Liaise between business and technology teams while driving process improvements, conversions, migrations, and transformation projects through implementation and post-launch support.

Requirements

Candidates should have experience in change management, stakeholder engagement, business readiness, transformation or migration initiatives, and process improvement. They should be able to bridge business and technology teams and bring skills in impact assessment, process mapping, gap analysis, KPI tracking, communication, and project delivery; Transfer Agency experience is a critical asset.

Skills

Change Management
Stakeholder Engagement
Business Readiness
Process Improvement
Process Mapping
Impact Assessment
Gap Analysis
KPI Tracking
Project Delivery
Business And Technology Liaison
Workshop Facilitation
Conversion And Migration
Risk Mitigation
Communication
Transfer Agency

Visa sponsorship

Not detected in the job text

Keywords

Change Management
Change Plans
Stakeholder Engagement
Business Readiness
Impact Assessment
Adoption Tracking
Resistance Management
Business And Technology Alignment
Cross-Functional Workshops
Process Improvement
Process Mapping
Root Cause Analysis
KPIs
Automation
System Migrations
Platform Changes
Operating Model Transitions
Cutover
Hypercare
Gap Analysis
Business Cases
Project Delivery
Continuous Improvement
Transfer Agency
Operational Efficiency

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