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Added 1 hour ago
RT
Procurement Specialist
Recycle Track Systems
Richmond, BC
- Full-time
…better stewards of the environment. We utilize technology, data analytics, sustainability expertise, and operational excellence to help people and businesses incorporate sustainability into…
Added 1 hour ago
RT
Procurement Specialist
Recycle Track Systems
Richmond, BC
- Full-time
…better stewards of the environment. We utilize technology, data analytics, sustainability expertise, and operational excellence to help people and businesses incorporate sustainability into…
Added 2 hours ago
IW
Product Specialist, Investment Products - Winnipeg, Toronto
IG Wealth Management
MB · Manitoba, Canada
- Full-time
The Role: The Product Specialist, Investment Products provides day-to-day support for IG Wealth Management’s investment product platform and serves as the primary coordinator for…
Added 2 hours ago
CO
Business Advisor
City of Saint John
Saint John, NB
- Full-time
The position serves as backup to the Customer Service Manager and provides leadership to the Customer Experience Specialist.
Added 2 hours ago
TM
Marketing Technology Specialist - 14 Month Contract
Trudell Medical International
London, ON
- Contract
Marketing Technology Specialist – 14 Month Contract
Added 2 hours ago
NC
Lifecycle & Marketing Automation Specialist
Newfoundland Capital Corporation Limited
Montreal, QC
- Full-time
As Lifecycle Marketing Specialist, you’ll lead the strategy and execution of customer journeys that turn data, technology, and customer insights into measurable business growth. You’ll…
Added 2 hours ago
M
Cloud & AI Platform Sales Specialist
Microsoft
Vancouver, BC · Edmonton, AB · Calgary, AB
- Full-time
…industries? Join our dynamic team as a Cloud & AI Solution Specialist, where you will play a pivotal role in accelerating Microsoft Azure adoption in our key Strategic Accounts. You will…
Added 3 hours ago
Bilingual Sr. Specialist, MU Servicing and Default Management
CMHC - SCHL
Toronto, ON · Ottawa, ON · Montreal, QC
Join the Housing Programs Servicing team, in the Bilingual Senior Specialist, Multi-Unit Servicing and Default Management position. This is a unique opportunity to help build a servicing…
Added 4 hours ago
T
Business Systems Analysis Specialist
TD
Toronto, ON
- Full-time
Added 5 hours ago
UO
Academic Advisor, Schulich School of Engineering
University of Calgary
Calgary, AB
- Full-time
Added 5 hours ago
UO
Academic Advisor, Schulich School of Engineering
University of Calgary
Calgary, AB
- Full-time
Added 5 hours ago
A
Manager, Product and Industry Marketing
Autodesk
Montreal, QC
- Full-time
Lead, coach, and develop the product marketing and strategy team across Informed Design, specialist s
Added 5 hours ago
A
Plastic Surgery Specialist - (12 Months Contract) Montreal and Surrounding Areas
AbbVie
Montreal, QC
- Full-time
We are presently recruiting for a 12 Months Contract Plastic Surgery Specialist, Plastics and Regenerative Medicine, to promote and sell the Allergan NATRELLE® and LifeCell™ portfolio of…
Added 6 hours ago
C
Change Management Analyst
CGI
Toronto, ON
- Full-time
We are seeking a Change Management Specialist who ensures that both business and technology changes are effectively translated into operational success, with a strong focus on the people…
Added 6 hours ago
TM
Digital Media Specialist
Toronto Metropolitan University
Toronto, ON
- Temporary
…working closely with the Bridging Divides Bilingual Communication Specialist, and the Bridging Divides Social Media and Digital Content Assistant, The Digital Media Specialist will produce…
Added 6 hours ago
SC
Senior Integrated Marketing Specialist (Contract)
Staples Canada
Richmond Hill, ON
- $64,300 to $80,350 USD / year
- Full-time
The Senior Integrated Marketing Specialist will support the Integrated Marketing team in partnering with the business units and channels within Staples to create and execute world class…
Added 7 hours ago
MR
Inventory Data Management Specialist
MGM Resorts International
NB · Chiasson Office, NB
- Full-time
As a Corporate or Property Inventory Data Management Specialist you will be responsible for all inventory management operations in accordance with the guidelines established through the…
Added 7 hours ago
TH
Compensation Analyst - 1-year Contract
The Home Depot Canada
Toronto, ON
- Full-time
Working closely with Compensation team members, HR partners, Finance, and business stakeholders, the Specialist helps ensure compensation programs are administered accurately, consistently,…
Added 7 hours ago
J
Technical Support Specialist - Bilingual French
Jobgether
Canada
- Full-time
…next steps. Our partner is looking for a Technical Support Specialist - Bilingual French based in Canada…
Added 8 hours ago
P
Canada Technology Consulting - Business Platform Transformation Senior Director
Protiviti
Toronto, ON · Vancouver, BC
- Full-time
Design scalable Q2C operating models across CPQ, contract lifecycle, recurring and usage-based billing, order management, revenue recognition, accounts receivable, data, and analytics.
Added 8 hours ago
SG
Commercial Specialist, Gas & Power Insights
S&P Global
Toronto, ON
- Full-time
The Role: Commercial Specialist, Gas & Power Insights
Added 8 hours ago
IB
Enterprise/Commercial Account Executive – Data Foundation (MuleSoft + Informatica) or Enterprise/Commercial Account Executive - Informatica Specialist
Informatica Brasil
Vancouver, BC
- Full-time
Informatica Account Executive (Overlay / Specialist AE): You are the deep domain expert for Informatica’s Intelligent Data Management Cloud™ (IDMC). Partnering directly with Prime Account…
Added 8 hours ago
T
Portfolio Lead
TEKsystems
Toronto, ON
- $100 to $120 CAD / hour
- Full-time
Portfolio Management Specialist: Wealth Management Technology Canada (WMTC) | Toronto, ON
Added 8 hours ago
TG
Social Media Manager
The Global Diamond Broker
Vancouver, BC
- Full-time
…in video editing, copywriting, publishing, advertising, and analytics. You can organize the work, meet deadlines, and take…
Added 9 hours ago
RH
Artificial Intelligence Specialist
Robert Half
Calgary, AB
- Contract
On behalf of our not-for-profit client, we’re looking for a hands-on AI Specialist to help organizations identify, build, and deploy practical AI solutions that create real business impact.

CGI

Change Management Analyst

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Position Description

We are seeking a Change Management Specialist who ensures that both business and technology changes are effectively translated into operational success, with a strong focus on the people side of change.

Acting as a bridge between business stakeholders and technology teams, this role supports smooth adoption, minimizes disruption, and drives measurable improvements in efficiency, productivity, and service delivery. Transfer Agency expertise is a critical asset.

The role requires working three days per week from our/client’s downtown Toronto office.

Your future duties and responsibilities

Change Management and Adoption

Oversee and deliver change management activities across the full project lifecycle, ensuring alignment with project plans and consistent application of change practices.
Create and implement structured change plans covering communication, training, stakeholder engagement, business readiness, impact assessment, adoption tracking, and resistance management.

Business and Technology Liaison

Act as the key link between business and technology teams, ensuring alignment on objectives, scope, and delivery priorities.
Translate business needs into clear, user-focused requirements and outcomes that support operational effectiveness.
Facilitate cross-functional workshops to drive clarity, decision-making, and shared understanding across stakeholders.

Process Improvement and Operational Efficiency

Identify and lead initiatives to streamline processes, reduce inefficiencies, improve service delivery, and drive automation.
Conduct process mapping and root cause analysis, define and monitor KPIs, and embed continuous improvement and standardization across teams.

Conversion and Transformation

Lead or support end-to-end conversion initiatives, including system migrations, platform changes, and operating model transitions.
Assess business readiness and operational impacts, coordinate cutover and transition activities, and provide post-implementation hypercare support.
Ensure readiness across data, processes, and users while identifying and mitigating risks and maintaining stakeholder alignment throughout the conversion lifecycle.

Analysis and Project Delivery

Conduct impact assessments and gap analysis; use data, metrics, feedback, and lessons learned to identify trends, support business cases, and drive targeted improvements.
Lead or contribute to transformation and improvement projects from planning through execution, managing timelines, dependencies, and deliverables while driving measurable improvements in efficiency, cost, or service quality.

Stakeholder Engagement and Communication

Build and maintain strong relationships with business, operations, and technology stakeholders.
Deliver clear, targeted communications and promote a culture of continuous improvement, adaptability, and engagement.

Required Qualifications To Be Successful In This Role

Experience in change management, stakeholder engagement, and business readiness.
Experience supporting transformation, conversion, migration, and process improvement initiatives.
Ability to bridge business and technology teams and facilitate cross-functional workshops.
Experience with impact assessments, process mapping, gap analysis, and KPI tracking.
Strong communication, organizational, and project delivery skills.
Transfer Agency experience is a critical asset.

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $55,000–$105,000. This role is an existing vacancy.

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team - one of the largest IT and business consulting services firms in the world.

Apply About employer

More about this job

Responsibilities

Lead change management and adoption activities across project lifecycles, including communications, training, readiness, impact assessment, and resistance management. Liaise between business and technology teams while driving process improvements, conversions, migrations, and transformation projects through implementation and post-launch support.

Requirements

Candidates should have experience in change management, stakeholder engagement, business readiness, transformation or migration initiatives, and process improvement. They should be able to bridge business and technology teams and bring skills in impact assessment, process mapping, gap analysis, KPI tracking, communication, and project delivery; Transfer Agency experience is a critical asset.

Skills

Change Management
Stakeholder Engagement
Business Readiness
Process Improvement
Process Mapping
Impact Assessment
Gap Analysis
KPI Tracking
Project Delivery
Business And Technology Liaison
Workshop Facilitation
Conversion And Migration
Risk Mitigation
Communication
Transfer Agency

Visa sponsorship

Not detected in the job text

Keywords

Change Management
Change Plans
Stakeholder Engagement
Business Readiness
Impact Assessment
Adoption Tracking
Resistance Management
Business And Technology Alignment
Cross-Functional Workshops
Process Improvement
Process Mapping
Root Cause Analysis
KPIs
Automation
System Migrations
Platform Changes
Operating Model Transitions
Cutover
Hypercare
Gap Analysis
Business Cases
Project Delivery
Continuous Improvement
Transfer Agency
Operational Efficiency

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