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Added 1 min ago
23028 - HMP Winchester - Neurodiversity Support Manager
Ministry of Justice UK
Windsor, ON
This is a specialist, non-operational role thus it is desirable for the candidate to have the following experience:
Added 1 min ago
UH
Radiation Safety Specialist
University Health Network
Toronto, ON
- Full-time
The Radiation Safety Specialist designated to provide a number of radiation related services within the University Health Network, Sinai Health Systems and Women’s College Hospital (and…
Added 16 mins ago
ET
Help Desk Technician
Eye T Consulting
Montreal, QC
- Full-time
The core mission of the Support Specialist is to service customers by executing on Help Desk tickets.
Added 46 mins ago
S
Change Management Analyst
StafinGo
AB · Edmonton, AB
- $55 to $65 CAD / hour
- Contract
The Change Management Specialist will support the successful implementation of project changes by developing tangible change management deliverables and leading engagement activities that…
Added 46 mins ago
RD
Technical Sales Representative
Randstad Digital
Toronto, ON · Greater Toronto Area, Canada
- $100,000 to $120,000 CAD / year
- Full-time
Our client is a global manufacturer and specialist in high-performance industrial cables, automation cables, wiring products, and field-installed components. Recognized internationally for…
Added 46 mins ago
TS
Obsolescence Specialist (remote or hybrid Ottawa)
The Source Staffing
Ottawa, ON · Kanata, Ontario
- Full-time
Obsolescence Specialist (ILS - remote or hybrid - Kanata) SECRET Cleared
Added 1 hour ago
RB
Mortgage Specialist
Royal Bank of Canada
Parksville, BC · Nanaimo, BC
- Full-time
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Added 1 hour ago
T
Segment Risk Specialist – Technology and Cyber Risk Management (ATH 5304)
TD
Toronto, ON
- Full-time
Segment Risk Specialist – Technology and Cyber and Risk Management
Added 2 hours ago
JI
Application Support Specialist, Halifax
J.D. Irving, Limited
Dartmouth, NS
- Full-time
The Application Support Specialist is responsible to support and maintain a variety of Enterprise applications and platforms. You will be the main point of contact for technical expertise…
Added 3 hours ago
CS
Assistant, Associate, or Full Professor, Plastic and Reconstructive Surgery - Sunnybrook Health Sciences Centre
Canadian Society of Plastic Surgeons
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…excellence in teaching and research is required. The candidate’s application should demonstrate excellence in academic activities (research, quality improvement, education). The successful…
Added 3 hours ago
CS
Plastic and Reconstructive Surgeon, specializing in Hand/Wrist and Microsurgery - Sunnybrook Health Sciences Centre
Canadian Society of Plastic Surgeons
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The candidate’s application should demonstrate excellence in academic activities (research, quality improvement, education). The successful candidate should have a strong research track…
Added 4 hours ago
22949 - Senior Operational Lead - National Security Division – East and South Central Unit
Ministry of Justice UK
Windsor, ON
Provide direct Line Management to a geographically dispersed specialist team of practitioners to deliver enhanced national standards to national security and critical public protection…
Added 4 hours ago
S
Equipment Specialist
Sanofi
Toronto, ON
- Full-time
Added 6 hours ago
GC
Specialist, MaintenanceNew
Glencore Canada
Sparwood, BC
- $108,000 to $126,000 CAD / year
- Full-time
Reporting to the Senior Lead, Maintenance Excellence, the Senior Specialist, Maintenance is responsible for supporting and advancing maintenance excellence across EVR's mining operations.…
Added 7 hours ago
AS
Project Engineer (France)
AdaptiveMobile Security
Engineer, BC
- Full-time
Familiarity with multi-threaded application development and concurrent programming techniques.
Added 7 hours ago
IW
Product Specialist, Investment Products - Winnipeg, Toronto
IG Wealth Management
MB · Manitoba, Canada
- Full-time
The Role: The Product Specialist, Investment Products provides day-to-day support for IG Wealth Management’s investment product platform and serves as the primary coordinator for…
Added 7 hours ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Regina, SK
- Full-time
…Medical Imaging procedures. The RN will assist the Radiologist/Specialist during procedures and perform direct nursing assessment and care as appropriate to ensure the safety of clients…
Added 7 hours ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Regina, SK
- Part-time
…Medical Imaging procedures. The RN will assist the Radiologist/Specialist during procedures and perform direct nursing assessment and care as appropriate to ensure the safety of clients…
Added 7 hours ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Regina, SK
- Part-time
…Medical Imaging procedures. The RN will assist the Radiologist/Specialist during procedures and perform direct nursing assessment and care as appropriate to ensure the safety of clients…
Added 8 hours ago
FS
Outside Sales- Parts & Service- Refuse Equipment
Federal Signal Corporation
Toronto, ON
- Full-time
Relevant experience may include; Product Support Manager, Refuse Equipment Specialist, Parts Technician, Parts Advisor, Territory Sales Representative, Refuse Repair Mechanic etc.
Added 8 hours ago
J
People Experience Specialist - Manufacturing & Distribution
Jobgether
Canada
- Full-time
…next steps. Our partner is looking for a People Experience Specialist - Manufacturing & Distribution based in…
Added 8 hours ago
IG
Portfolio Management Specialist
Insight Global
Toronto, ON
- $70 to $75 CAD / hour
- Contract
Insight Global is looking for an experienced Portfolio Management Specialist to lead the strategic implementation of a new Portfolio Management application. This role requires deep…
Added 8 hours ago
AS
Sage Intacct Construction Implementation Specialist ($5000 Signing Bonus)
Asyma Solutions Ltd.
Canada
- Full-time
The Sage Intacct Construction Implementation Specialist translates approved customer requirements and design decisions into accurate, tested, documented, and customer-ready Sage Intacct…
Added 8 hours ago
M
Cloud & AI Platform Sales Specialist
Microsoft
Vancouver, BC · Edmonton, AB · Calgary, AB
- Full-time
As a Cloud & AI Specialist, you are a business leader with deep technical and business knowledge within our enterprise sales organization, working with our most important customers in…
Added 9 hours ago
B
Mortgage Specialist
BMO
Fort St. John, BC
- Full-time
…with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their…

CGI

Change Management Analyst

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Position Description

We are seeking a Change Management Specialist who ensures that both business and technology changes are effectively translated into operational success, with a strong focus on the people side of change.

Acting as a bridge between business stakeholders and technology teams, this role supports smooth adoption, minimizes disruption, and drives measurable improvements in efficiency, productivity, and service delivery. Transfer Agency expertise is a critical asset.

The role requires working three days per week from our/client’s downtown Toronto office.

Your future duties and responsibilities

Change Management and Adoption

Oversee and deliver change management activities across the full project lifecycle, ensuring alignment with project plans and consistent application of change practices.
Create and implement structured change plans covering communication, training, stakeholder engagement, business readiness, impact assessment, adoption tracking, and resistance management.

Business and Technology Liaison

Act as the key link between business and technology teams, ensuring alignment on objectives, scope, and delivery priorities.
Translate business needs into clear, user-focused requirements and outcomes that support operational effectiveness.
Facilitate cross-functional workshops to drive clarity, decision-making, and shared understanding across stakeholders.

Process Improvement and Operational Efficiency

Identify and lead initiatives to streamline processes, reduce inefficiencies, improve service delivery, and drive automation.
Conduct process mapping and root cause analysis, define and monitor KPIs, and embed continuous improvement and standardization across teams.

Conversion and Transformation

Lead or support end-to-end conversion initiatives, including system migrations, platform changes, and operating model transitions.
Assess business readiness and operational impacts, coordinate cutover and transition activities, and provide post-implementation hypercare support.
Ensure readiness across data, processes, and users while identifying and mitigating risks and maintaining stakeholder alignment throughout the conversion lifecycle.

Analysis and Project Delivery

Conduct impact assessments and gap analysis; use data, metrics, feedback, and lessons learned to identify trends, support business cases, and drive targeted improvements.
Lead or contribute to transformation and improvement projects from planning through execution, managing timelines, dependencies, and deliverables while driving measurable improvements in efficiency, cost, or service quality.

Stakeholder Engagement and Communication

Build and maintain strong relationships with business, operations, and technology stakeholders.
Deliver clear, targeted communications and promote a culture of continuous improvement, adaptability, and engagement.

Required Qualifications To Be Successful In This Role

Experience in change management, stakeholder engagement, and business readiness.
Experience supporting transformation, conversion, migration, and process improvement initiatives.
Ability to bridge business and technology teams and facilitate cross-functional workshops.
Experience with impact assessments, process mapping, gap analysis, and KPI tracking.
Strong communication, organizational, and project delivery skills.
Transfer Agency experience is a critical asset.

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $55,000–$105,000. This role is an existing vacancy.

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team - one of the largest IT and business consulting services firms in the world.

Apply About employer

More about this job

Responsibilities

Lead change management and adoption activities across project lifecycles, including communications, training, readiness, impact assessment, and resistance management. Liaise between business and technology teams while driving process improvements, conversions, migrations, and transformation projects through implementation and post-launch support.

Requirements

Candidates should have experience in change management, stakeholder engagement, business readiness, transformation or migration initiatives, and process improvement. They should be able to bridge business and technology teams and bring skills in impact assessment, process mapping, gap analysis, KPI tracking, communication, and project delivery; Transfer Agency experience is a critical asset.

Skills

Change Management
Stakeholder Engagement
Business Readiness
Process Improvement
Process Mapping
Impact Assessment
Gap Analysis
KPI Tracking
Project Delivery
Business And Technology Liaison
Workshop Facilitation
Conversion And Migration
Risk Mitigation
Communication
Transfer Agency

Visa sponsorship

Not detected in the job text

Keywords

Change Management
Change Plans
Stakeholder Engagement
Business Readiness
Impact Assessment
Adoption Tracking
Resistance Management
Business And Technology Alignment
Cross-Functional Workshops
Process Improvement
Process Mapping
Root Cause Analysis
KPIs
Automation
System Migrations
Platform Changes
Operating Model Transitions
Cutover
Hypercare
Gap Analysis
Business Cases
Project Delivery
Continuous Improvement
Transfer Agency
Operational Efficiency

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