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Added 14 mins ago
UO
Contracts Specialist - Legal services, Office of General Counsel
University of Calgary
Calgary, AB
- Contract
The Legal Services within the Office of General Counsel invites applications for a Contracts Specialist. This Full-time Fixed Term position is for approximately 12 months (based on length…
Added 16 mins ago
UO
Development Coordinator, UCVM
University of Calgary
Calgary, AB
- Full-time
This position reports to the Director of Development, UCVM, providing support to the Director of Development, UCVM. The position works closely with other members of the UCVM Team,…
Added 17 mins ago
Account Executive, National Accounts
The Canada Life Assurance Company
Ottawa, ON
Designation of C.A.A.S. [certified group benefits advisor], GBA (Group Benefits Associate), or CEBS (Certified Employee Benefits Specialist) is a significant asset
Added 17 mins ago
Travel Product Content Specialist
Range Group - Job Postings
Toronto, ON · Vancouver, BC
The Travel Product Content Specialist creates and curates the content that brings Kensington's product to life - itinerary and service-level copy, country guides, landing pages, and the…
Added 17 mins ago
B
Senior Manager, Finance (Controllership, Canadian P&C)
BMO
Toronto, ON · FCP
- Full-time
Liaises with internal and external auditors and regulators to provide necessary information to support arising issues and responses to questions.
Added 17 mins ago
Gestionnaire des services TI / IT Service Manager
mthree
Montreal, QC
…Risque, Réglementation & Conformité ; Produits fournisseurs ; Support applicatif ; Développement applicatif ; Cybersécurité & Sécurité de l'information ; Science des données et…
Added 17 mins ago
Senior Specialist, Software Engineering (.Net)
CMHC - SCHL
Ottawa, ON · Montreal, QC
At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to…
Added 17 mins ago
Bilingual Senior Specialist, Software Engineering (.Net)
CMHC - SCHL
Ottawa, ON · Montreal, QC
At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to…
Added 31 mins ago
UO
Development Coordinator, Haskayne School of Business
University of Calgary
Calgary, AB
- Full-time
The primary purpose of this position is to support the Haskayne School of Business Development team to ensure the goals and objectives of the faculty are supported by achieving alumni and…
Added 31 mins ago
UO
Research Assistants, Faculty of Social Work
University of Calgary
Calgary, AB
- Internship
The Research Assistant will focus primarily on an assigned research project and may support other projects under the PI. Work is generally performed Monday to Friday, with flexible hours as…
Added 31 mins ago
PC
Technical Support Analyst / Analyste du soutien technique
Parkland Corporation
Calgary, AB
- Full-time
Added 31 mins ago
PC
Technical Support Analyst / Analyste du soutien technique
Parkland Corporation
Montreal, QC
- Full-time
Added 31 mins ago
BC
ATIP Specialist
Build Canada Homes | Maisons Canada
ON · Ontario, Canada
- Full-time
Please submit your application by October 20, 2026 at 4:00 pm EST.
Added 31 mins ago
BS
Tech Transformation - Application Network Engineer
Brainhunter Systems Ltd
Toronto, ON
- Contract
…management skills. The successful candidate will provide white-glove support for critical migration activities, helping project teams identify and resolve network, security, and…
Added 31 mins ago
UO
Intermediate Data Management Specialist, Oncology
University of Calgary
Calgary, AB
- Full-time
The Department of Oncology in the Cumming School of Medicine invites applications for an Intermediate Data Management Specialist. This Full-time Fixed Term position is for approximately 12…
Added 33 mins ago
Travel Product Content Specialist
Kensington
Toronto, ON · Vancouver, BC
The Travel Product Content Specialist creates and curates the content that brings Kensington's product to life - itinerary and service-level copy, country guides, landing pages, and the…
Added 43 mins ago
CI
Electronics Assembler
Calian in Space & Technology
Saskatoon, SK
- Full-time
In this role, you will support the production of electronics and associated products, including printed circuit card assemblies, electrical/electronic sub-assemblies, and cable assemblies.…
Added 43 mins ago
N(
Academic Liaison, Health & Life Sciences
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
To ensure your application is received, submit no later than 11:59pm MST the day prior to the posting end date.
Added 43 mins ago
LC
NOFRILLS Customer Experience Specialist - Ontario
Loblaw Companies Limited
Brampton, ON
- Full-time
Provide direction and support to assist with new store openings and refurbishments
Added 43 mins ago
M
Gestionnaire des services TI / IT Service Manager
mthree
Montreal, QC
- Full-time
…Risque, Réglementation & Conformité ; Produits fournisseurs ; Support applicatif ; Développement applicatif ; Cybersécurité & Sécurité de l'information ; Science des données et…
Added 45 mins ago
CM
Mental Health Nurse
CASA Mental Health
AB · Edmonton, AB
- Full-time
…settings. CASA House is a live-in program for teens who need support with significant mental health and/or addiction challenges. Teens stay at CASA House for an average of four…
Added 45 mins ago
S
Senior Specialist, IT Operations (Service Management)
SaskPower
Regina, SK
- Full-time
We are seeking an experienced Senior ServiceNow Specialist to lead the administration, enhancement, integration, and ongoing implementation of the ServiceNow platform. This role will serve…
Added 1 hour ago
M
Pharmacy Contracts & Member Onboarding Specialist (12 month contract)
McKesson
Mississauga, ON
- Full-time
The Pharmacy Contracts & Member Onboarding Specialist plays a critical role in supporting the Retail Banner Group (RBG) through the accurate preparation, administration, and execution of…
Added 1 hour ago
MU
Web Application Specialist
McGill University
Canada
- Full-time
Under the supervision of the Data Team Lead, the Web Application Specialist will implement and maintain client-side and server-side applications, extending the tools and technologies…
Added 1 hour ago
AS
Payroll Specialist
AgileGrid Solutions
Canada
- Full-time
We are seeking an experienced Payroll Specialist to join our Accounting & Finance team at Jetson Home. This pivotal role involves managing payroll operations for our diverse workforce…

CGI

Change Management Analyst

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Position Description

We are seeking a Change Management Specialist who ensures that both business and technology changes are effectively translated into operational success, with a strong focus on the people side of change.

Acting as a bridge between business stakeholders and technology teams, this role supports smooth adoption, minimizes disruption, and drives measurable improvements in efficiency, productivity, and service delivery. Transfer Agency expertise is a critical asset.

The role requires working three days per week from our/client’s downtown Toronto office.

Your future duties and responsibilities

Change Management and Adoption

Oversee and deliver change management activities across the full project lifecycle, ensuring alignment with project plans and consistent application of change practices.
Create and implement structured change plans covering communication, training, stakeholder engagement, business readiness, impact assessment, adoption tracking, and resistance management.

Business and Technology Liaison

Act as the key link between business and technology teams, ensuring alignment on objectives, scope, and delivery priorities.
Translate business needs into clear, user-focused requirements and outcomes that support operational effectiveness.
Facilitate cross-functional workshops to drive clarity, decision-making, and shared understanding across stakeholders.

Process Improvement and Operational Efficiency

Identify and lead initiatives to streamline processes, reduce inefficiencies, improve service delivery, and drive automation.
Conduct process mapping and root cause analysis, define and monitor KPIs, and embed continuous improvement and standardization across teams.

Conversion and Transformation

Lead or support end-to-end conversion initiatives, including system migrations, platform changes, and operating model transitions.
Assess business readiness and operational impacts, coordinate cutover and transition activities, and provide post-implementation hypercare support.
Ensure readiness across data, processes, and users while identifying and mitigating risks and maintaining stakeholder alignment throughout the conversion lifecycle.

Analysis and Project Delivery

Conduct impact assessments and gap analysis; use data, metrics, feedback, and lessons learned to identify trends, support business cases, and drive targeted improvements.
Lead or contribute to transformation and improvement projects from planning through execution, managing timelines, dependencies, and deliverables while driving measurable improvements in efficiency, cost, or service quality.

Stakeholder Engagement and Communication

Build and maintain strong relationships with business, operations, and technology stakeholders.
Deliver clear, targeted communications and promote a culture of continuous improvement, adaptability, and engagement.

Required Qualifications To Be Successful In This Role

Experience in change management, stakeholder engagement, and business readiness.
Experience supporting transformation, conversion, migration, and process improvement initiatives.
Ability to bridge business and technology teams and facilitate cross-functional workshops.
Experience with impact assessments, process mapping, gap analysis, and KPI tracking.
Strong communication, organizational, and project delivery skills.
Transfer Agency experience is a critical asset.

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $55,000–$105,000. This role is an existing vacancy.

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team - one of the largest IT and business consulting services firms in the world.

Apply About employer

More about this job

Responsibilities

Lead change management and adoption activities across project lifecycles, including communications, training, readiness, impact assessment, and resistance management. Liaise between business and technology teams while driving process improvements, conversions, migrations, and transformation projects through implementation and post-launch support.

Requirements

Candidates should have experience in change management, stakeholder engagement, business readiness, transformation or migration initiatives, and process improvement. They should be able to bridge business and technology teams and bring skills in impact assessment, process mapping, gap analysis, KPI tracking, communication, and project delivery; Transfer Agency experience is a critical asset.

Skills

Change Management
Stakeholder Engagement
Business Readiness
Process Improvement
Process Mapping
Impact Assessment
Gap Analysis
KPI Tracking
Project Delivery
Business And Technology Liaison
Workshop Facilitation
Conversion And Migration
Risk Mitigation
Communication
Transfer Agency

Visa sponsorship

Not detected in the job text

Keywords

Change Management
Change Plans
Stakeholder Engagement
Business Readiness
Impact Assessment
Adoption Tracking
Resistance Management
Business And Technology Alignment
Cross-Functional Workshops
Process Improvement
Process Mapping
Root Cause Analysis
KPIs
Automation
System Migrations
Platform Changes
Operating Model Transitions
Cutover
Hypercare
Gap Analysis
Business Cases
Project Delivery
Continuous Improvement
Transfer Agency
Operational Efficiency

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