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Added 19 mins ago
TM
Program Director
Toronto Metropolitan University
Toronto, ON
- Temporary
…faculties, staff and partners to push boundaries, reimagine solutions and create meaningful change in an increasingly interconnected…
Added 19 mins ago
CS
Platform Specialist
Confiar Services
Toronto, ON
- $65 to $70 CAD / hour
- Contract
Platform Specialist – Data Platform Governance
Added 19 mins ago
R
Analytics Specialist
RoomsRelay
Mississauga, ON
- $52,000 to $56,000 CAD / year
- Contract
Our client is looking for a curious, motivated, and detail-oriented Analytics Specialist to join their team for a 12-month contract. This is an excellent opportunity for an analytical…
Added 49 mins ago
RD
Technical Sales Representative
Randstad Digital
Toronto, ON · Greater Toronto Area, Canada
- $100,000 to $120,000 CAD / year
- Full-time
Our client is a global manufacturer and specialist in high-performance industrial cables, automation cables, wiring products, and field-installed components. Recognized internationally for…
Added 1 hour ago
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Regional Electrical Project Engineering Specialist
Alcoa
Montreal, QC · Bécancour, QC · Baie-Comeau, QC · Deschambault, QC · CA ABI Becancour, QC
- Full-time
…long-term performance? As a Regional Electrical Project Engineering Specialist, you will play a key role in shaping capital projects across multiple operations by providing electrical,…
Added 2 hours ago
JI
Application Support Specialist, Halifax
J.D. Irving, Limited
Dartmouth, NS
- Full-time
The Application Support Specialist is responsible to support and maintain a variety of Enterprise applications and platforms. You will be the main point of contact for technical expertise…
Added 7 hours ago
AS
Project Engineer (France)
AdaptiveMobile Security
Engineer, BC
- Full-time
Enea is a global specialist in advanced telecom and cybersecurity software, with a vision to make the world's communication safer and more efficient. Through continuous innovation, Enea's…
Added 8 hours ago
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Business Advisor
City of Saint John
Saint John, NB
- Full-time
The position serves as backup to the Customer Service Manager and provides leadership to the Customer Experience Specialist.
Added 8 hours ago
JE
Sales And Service Specialist
JJ Elevate Accounting Solutions Inc.
Charlottetown, PE
- Contract
…management through advanced technology. Our platform combines AI, automation, budgeting tools, document management, tax estimation, and professional tax support in one secure digital…
Added 9 hours ago
RH
Information Technology Support Specialist
Robert Half
Kamloops, BC
- $23 to $27 CAD / hour
- Contract
Robert Half is offering a contract opportunity for a IT Support Specialist in the interior of British Columbia, near Kamloops. The individual will be part of our clients IT team, providing…
Added 10 hours ago
Yardi Support Specialist (2 Year Contract)
Medallion Corporation
Toronto, ON
Job Title: Yardi Support Specialist (2 Year Contract)
Added 11 hours ago
C
Change Management Analyst
CGI
Toronto, ON
- Full-time
We are seeking a Change Management Specialist who ensures that both business and technology changes are effectively translated into operational success, with a strong focus on the people…
Added 12 hours ago
HR
Technical Safety Specialist
Hitachi Rail
Toronto, ON
- Full-time
The Safety Engineering department is responsible for the safety of the products and project solutions developed and deployed by the Urban Rail Signaling business line and compliance to…
Added 12 hours ago
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Technical Safety Specialist
Hitachi Rail
Burnaby, BC
- Full-time
The Safety Engineering department is responsible for the safety of the products and project solutions developed and deployed by the Urban Rail Signaling business line and compliance to…
Added 13 hours ago
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Procurement Manager - Corporate Services
Roche
Mississauga, ON · Canada Pharma Campus
- Full-time
You are a Category and sourcing subject matter specialist in Congress Meeting and Events, and other Corporate Services categories conducting market and internal analysis to develop…
Added 13 hours ago
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Field Service Implementation Representative - Ontario
Roche
ON · Canada DIA Field - Central
- Full-time
…chemistry, immunoassay, molecular, pathology, urinalysis, and automation…
Added 13 hours ago
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Field Service Implementation Representative - Quebec
Roche
Quebec, QC · Canada DIA Field-Quebec
- Full-time
…clés pour l’installation et le bon fonctionnement de leurs solutions de chimie clinique, d’immunoanalyse, de biologie moléculaire, d’anatomopathologie, d’analyse d’urine et…
Added 14 hours ago
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Artificial Intelligence Specialist
Robert Half
Calgary, AB
- Contract
On behalf of our not-for-profit client, we’re looking for a hands-on AI Specialist to help organizations identify, build, and deploy practical AI solutions that create real business impact.
Added 15 hours ago
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Junior Project Controls Specialist
Tetranex Solutions Inc.
Calgary, AB
- Full-time
Tetranex Solutions is an Alberta-based, full-discipline engineering and procurement company focused on client service and quality execution. Headquartered in Calgary, with additional…
Added 15 hours ago
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AI Solutions Specialist - Co-op Student (Winter 2027)
Rodan Energy Solutions Inc.
Mississauga, ON
- Internship
…American energy services company, we provide innovative energy solutions that help clients reduce energy costs and GHG emissions, support electrification, and enhance grid efficiency. With…
Added 15 hours ago
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IAM Automation Engineer (Python & PingDS Focus)
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Quebec, QC
- Full-time
Position: IAM Automation Engineer (Python & PingDS Focus)
Added 15 hours ago
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Programmer analyst, System and infrastructure operations, maintenance and development
Desjardins
Montreal, QC · Levis, QC
- Full-time
…client and partner requirements and you recommend appropriate IT solutions. You plan, prioritize and coordinate work to stay on schedule and meet objectives. Your projects and initiatives…
Added 16 hours ago
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DevOps Specialist
Techso
Montreal, QC
- Full-time
Are you passionate about automation, cloud environments, and the continuous improvement of technology infrastructure?
Added 17 hours ago
Senior Specialist, Software Engineering (CI/CD & Automation Engineering)
CMHC - SCHL
Ottawa, ON · Montreal, QC
Join the Business Solutions Engineering team, in the Senior Specialist, Software Engineering (CI/CD & Automation Engineering) position, where you’ll work closely with the Platform…
Added 17 hours ago
Bilingual Senior Specialist, Software Engineering (MW-AZURE)
CMHC - SCHL
Toronto, ON · Ottawa, ON · Montreal, QC
…Software Engineering – Microsoft Azure group, in the Senior Specialist, Software Engineering position, where the next generation of cloud-based solutions is being built to enable CMHC’s…

CGI

Change Management Analyst

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Position Description

We are seeking a Change Management Specialist who ensures that both business and technology changes are effectively translated into operational success, with a strong focus on the people side of change.

Acting as a bridge between business stakeholders and technology teams, this role supports smooth adoption, minimizes disruption, and drives measurable improvements in efficiency, productivity, and service delivery. Transfer Agency expertise is a critical asset.

The role requires working three days per week from our/client’s downtown Toronto office.

Your future duties and responsibilities

Change Management and Adoption

Oversee and deliver change management activities across the full project lifecycle, ensuring alignment with project plans and consistent application of change practices.
Create and implement structured change plans covering communication, training, stakeholder engagement, business readiness, impact assessment, adoption tracking, and resistance management.

Business and Technology Liaison

Act as the key link between business and technology teams, ensuring alignment on objectives, scope, and delivery priorities.
Translate business needs into clear, user-focused requirements and outcomes that support operational effectiveness.
Facilitate cross-functional workshops to drive clarity, decision-making, and shared understanding across stakeholders.

Process Improvement and Operational Efficiency

Identify and lead initiatives to streamline processes, reduce inefficiencies, improve service delivery, and drive automation.
Conduct process mapping and root cause analysis, define and monitor KPIs, and embed continuous improvement and standardization across teams.

Conversion and Transformation

Lead or support end-to-end conversion initiatives, including system migrations, platform changes, and operating model transitions.
Assess business readiness and operational impacts, coordinate cutover and transition activities, and provide post-implementation hypercare support.
Ensure readiness across data, processes, and users while identifying and mitigating risks and maintaining stakeholder alignment throughout the conversion lifecycle.

Analysis and Project Delivery

Conduct impact assessments and gap analysis; use data, metrics, feedback, and lessons learned to identify trends, support business cases, and drive targeted improvements.
Lead or contribute to transformation and improvement projects from planning through execution, managing timelines, dependencies, and deliverables while driving measurable improvements in efficiency, cost, or service quality.

Stakeholder Engagement and Communication

Build and maintain strong relationships with business, operations, and technology stakeholders.
Deliver clear, targeted communications and promote a culture of continuous improvement, adaptability, and engagement.

Required Qualifications To Be Successful In This Role

Experience in change management, stakeholder engagement, and business readiness.
Experience supporting transformation, conversion, migration, and process improvement initiatives.
Ability to bridge business and technology teams and facilitate cross-functional workshops.
Experience with impact assessments, process mapping, gap analysis, and KPI tracking.
Strong communication, organizational, and project delivery skills.
Transfer Agency experience is a critical asset.

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $55,000–$105,000. This role is an existing vacancy.

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team - one of the largest IT and business consulting services firms in the world.

Apply About employer

More about this job

Responsibilities

Lead change management and adoption activities across project lifecycles, including communications, training, readiness, impact assessment, and resistance management. Liaise between business and technology teams while driving process improvements, conversions, migrations, and transformation projects through implementation and post-launch support.

Requirements

Candidates should have experience in change management, stakeholder engagement, business readiness, transformation or migration initiatives, and process improvement. They should be able to bridge business and technology teams and bring skills in impact assessment, process mapping, gap analysis, KPI tracking, communication, and project delivery; Transfer Agency experience is a critical asset.

Skills

Change Management
Stakeholder Engagement
Business Readiness
Process Improvement
Process Mapping
Impact Assessment
Gap Analysis
KPI Tracking
Project Delivery
Business And Technology Liaison
Workshop Facilitation
Conversion And Migration
Risk Mitigation
Communication
Transfer Agency

Visa sponsorship

Not detected in the job text

Keywords

Change Management
Change Plans
Stakeholder Engagement
Business Readiness
Impact Assessment
Adoption Tracking
Resistance Management
Business And Technology Alignment
Cross-Functional Workshops
Process Improvement
Process Mapping
Root Cause Analysis
KPIs
Automation
System Migrations
Platform Changes
Operating Model Transitions
Cutover
Hypercare
Gap Analysis
Business Cases
Project Delivery
Continuous Improvement
Transfer Agency
Operational Efficiency

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