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Added 12 mins ago
AI
Salesforce AI & Data Cloud Solutions Engineer
AGF Investments
Toronto, ON
- Full-time
Headquartered in Toronto, Canada, AGF has investment operations and client servicing teams on the ground in North America and Europe. AGF serves more than 820,000 investors. AGF trades on…
Added 12 mins ago
P&
Ingenieur(e) de projets / Project Engineer
Pratt & Whitney
Longueuil, QC
- Full-time
…essentielles, du transport de passagers et de marchandises aux services médicaux d’urgence, aux opérations humanitaires et à la lutte contre les feux de forêt, partout dans le…
Added 12 mins ago
P&
Spécialiste Technique CFirst / CFirst Technical Specialist
Pratt & Whitney
Longueuil, QC
- Full-time
…transport de personnes et de marchandises indispensables, des services médicaux d’urgence, des opérations humanitaires ou de la lutte contre les feux de forêt partout dans le…
Added 12 mins ago
UO
Student Mental Health Specialist -Student Experience and Support
University of Calgary
Calgary, AB
- Full-time
The Student Experience and Support is currently seeking a Full-time Limited Term Student Mental Health Specialist for approximately 12 months.
Added 13 mins ago
CB
Accounts Payable Specialist (1-Year Contract)
Cassels Brock & Blackwell LLP
Calgary, AB
- Full-time
Our Calgary office is currently recruiting for a contract Accounts Payable Specialist in our Accounting Department, reporting to the Accounts Payable Supervisor. This role requires a…
Added 13 mins ago
NH
REGISTERED NURSE (RN), CARDIAC
Northern Health - BC
Prince George, BC
- Part-time
…care team, working collaboratively with family practice and/or specialist care physicians, within physician offices, health authority clinics, client’s home and/or other community…
Added 14 mins ago
AC
Procurement Specialist
Aston Carter
Levis, QC
- $46 to $75 CAD / hour
- Contract
As a Project Procurement Specialist, you will be responsible for leading and executing procurement activities for a major shipbuilding and defense project. This role focuses on complex…
Added 14 mins ago
WO
Nurse Practitioner - Stroke Program
William Osler Health System
Brampton, ON
- Full-time
Ability to define the specific areas of practice and client population for whom the position is competent to provide health care services
Added 22 mins ago
UO
Communications specialist
University of British Columbia
Vancouver, BC
- $7,158.42 to $10,292.25 CAD / month
- Full-time
- On-site
Added 26 mins ago
W
Experience Advisor
WorkSafeBC
Richmond, BC
- Full-time
…that consider multiple perspectives, are customized to the client’s needs, and are aligned to the corporate…
Added 27 mins ago
DL
Senior Human Resources Business Partner
DM Lyons Consulting
Toronto, ON
- $115,000 to $135,000 CAD / year
- Full-time
Our client is seeking an experienced Senior Human Resources Business Partner to work closely with senior leadership in a dynamic, multi-functional business environment.
Added 27 mins ago
WO
Nurse Practitioner - Stroke Program
William Osler Health System
Brampton, ON
- Full-time
Ability to define the specific areas of practice and client population for whom the position is competent to provide health care services
Added 27 mins ago
BM
Brand Specialist
BOOM Media Group
Ottawa, ON
- Full-time
Role Description The Brand Specialist is a full-time, on-site role based in Ottawa, ON. This role is responsible for supporting the development and execution of brand strategies that…
Added 29 mins ago
GV
GIS Operation Leader
GE Vernova
La Prairie, QC
- Full-time
Le/La Responsable des Services Terrain ACS (ACS Field Service Manager) est chargé(e) de diriger et de coordonner les opérations de services sur le terrain afin de garantir un soutien client…
Added 44 mins ago
R
Mortgage Specialist
RBC
Toronto, ON
- Full-time
Develop a loyal client base by providing exceptional mortgage advice and financial solutions
Added 44 mins ago
T
Senior Private Banker, Business Owner
TD
Barrie, ON
- Full-time
…cash management). Understand Commercial Banking products and services to support the overall client…
Added 44 mins ago
Fire Protection Engineer
Smith + Andersen
Vancouver, BC
…Request of Additional fee-RAF) for review and submission to…
Added 44 mins ago
Fire Protection Engineer
Smith + Andersen
Toronto, ON
…Request of Additional fee-RAF) for review and submission to…
Added 58 mins ago
PH
Registered Nurse Stroke and Neuro Rehab
Providence Healthcare
Toronto, ON
- Part-time
…emotional, spiritual, cultural and social needs of the patient/client. The RN practices in collaboration with other members of the health care team and is accountable and responsible for…
Added 58 mins ago
SJ
Recreation Therapist Recovery and Reintegration Program
St. Joseph's Health Centre, Toronto
Toronto, ON
- Temporary
The primary role of a Recreation Therapists is to provide services which utilize assessment, functional intervention, education, skill development and recreation participation to enable…
Added 58 mins ago
C
Virtual Infrastructure Specialist
CGI
Mississauga, ON
- Full-time
As a virtual infrastructure specialist on our team, you will be working on several big initiatives within the business. This role will require communication and interaction with multiple…
Added 58 mins ago
WI
Spécialiste principal(e) en approvisionnement (Bilingue)
WSP in Canada
Vancouver, BC
- Full-time
As a Senior Procurement Specialist, you will play a critical role supporting client‑based projects and may act as Lead Buyer on select major initiatives. This role can be based out of…
Added 58 mins ago
WI
Materials Engineer / Materials Testing and Inspection Specialist
WSP in Canada
Vancouver, BC
- Full-time
As a Materials Engineer / Materials Testing and Inspection Specialist, you'll work across a diverse range of projects involving corrosion, metallurgy, protective coatings, welding,…
Added 58 mins ago
WI
Materials Engineer / Materials Testing and Inspection Specialist
WSP in Canada
Vancouver, BC
- Full-time
As a Materials Engineer / Materials Testing and Inspection Specialist, you'll work across a diverse range of projects involving corrosion, metallurgy, protective coatings, welding,…
Added 58 mins ago
WI
Senior Expediting & Logistics Specialist
WSP in Canada
Vancouver, BC
- Full-time
As a Senior Procurement Specialist, you will play a critical role supporting client‑based projects and may act as Lead Buyer on select major initiatives. This role can be based out of…

CGI

Change Management Analyst

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Position Description

We are seeking a Change Management Specialist who ensures that both business and technology changes are effectively translated into operational success, with a strong focus on the people side of change.

Acting as a bridge between business stakeholders and technology teams, this role supports smooth adoption, minimizes disruption, and drives measurable improvements in efficiency, productivity, and service delivery. Transfer Agency expertise is a critical asset.

The role requires working three days per week from our/client’s downtown Toronto office.

Your future duties and responsibilities

Change Management and Adoption

Oversee and deliver change management activities across the full project lifecycle, ensuring alignment with project plans and consistent application of change practices.
Create and implement structured change plans covering communication, training, stakeholder engagement, business readiness, impact assessment, adoption tracking, and resistance management.

Business and Technology Liaison

Act as the key link between business and technology teams, ensuring alignment on objectives, scope, and delivery priorities.
Translate business needs into clear, user-focused requirements and outcomes that support operational effectiveness.
Facilitate cross-functional workshops to drive clarity, decision-making, and shared understanding across stakeholders.

Process Improvement and Operational Efficiency

Identify and lead initiatives to streamline processes, reduce inefficiencies, improve service delivery, and drive automation.
Conduct process mapping and root cause analysis, define and monitor KPIs, and embed continuous improvement and standardization across teams.

Conversion and Transformation

Lead or support end-to-end conversion initiatives, including system migrations, platform changes, and operating model transitions.
Assess business readiness and operational impacts, coordinate cutover and transition activities, and provide post-implementation hypercare support.
Ensure readiness across data, processes, and users while identifying and mitigating risks and maintaining stakeholder alignment throughout the conversion lifecycle.

Analysis and Project Delivery

Conduct impact assessments and gap analysis; use data, metrics, feedback, and lessons learned to identify trends, support business cases, and drive targeted improvements.
Lead or contribute to transformation and improvement projects from planning through execution, managing timelines, dependencies, and deliverables while driving measurable improvements in efficiency, cost, or service quality.

Stakeholder Engagement and Communication

Build and maintain strong relationships with business, operations, and technology stakeholders.
Deliver clear, targeted communications and promote a culture of continuous improvement, adaptability, and engagement.

Required Qualifications To Be Successful In This Role

Experience in change management, stakeholder engagement, and business readiness.
Experience supporting transformation, conversion, migration, and process improvement initiatives.
Ability to bridge business and technology teams and facilitate cross-functional workshops.
Experience with impact assessments, process mapping, gap analysis, and KPI tracking.
Strong communication, organizational, and project delivery skills.
Transfer Agency experience is a critical asset.

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $55,000–$105,000. This role is an existing vacancy.

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team - one of the largest IT and business consulting services firms in the world.

Apply About employer

More about this job

Responsibilities

Lead change management and adoption activities across project lifecycles, including communications, training, readiness, impact assessment, and resistance management. Liaise between business and technology teams while driving process improvements, conversions, migrations, and transformation projects through implementation and post-launch support.

Requirements

Candidates should have experience in change management, stakeholder engagement, business readiness, transformation or migration initiatives, and process improvement. They should be able to bridge business and technology teams and bring skills in impact assessment, process mapping, gap analysis, KPI tracking, communication, and project delivery; Transfer Agency experience is a critical asset.

Skills

Change Management
Stakeholder Engagement
Business Readiness
Process Improvement
Process Mapping
Impact Assessment
Gap Analysis
KPI Tracking
Project Delivery
Business And Technology Liaison
Workshop Facilitation
Conversion And Migration
Risk Mitigation
Communication
Transfer Agency

Visa sponsorship

Not detected in the job text

Keywords

Change Management
Change Plans
Stakeholder Engagement
Business Readiness
Impact Assessment
Adoption Tracking
Resistance Management
Business And Technology Alignment
Cross-Functional Workshops
Process Improvement
Process Mapping
Root Cause Analysis
KPIs
Automation
System Migrations
Platform Changes
Operating Model Transitions
Cutover
Hypercare
Gap Analysis
Business Cases
Project Delivery
Continuous Improvement
Transfer Agency
Operational Efficiency

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