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Added 28 mins ago
M
AI Opportunities | Opportunités en IA
McKesson
Montreal, QC
- Full-time
…moves. Open roles: Lead Solution Architect, Senior Business Analyst, Data Scientist, Data…
Added 28 mins ago
CH
Analyste, Soutien technique - Bilingual IT Service Desk Analyst - Express Scripts Canada
Cigna Healthcare
Mississauga, ON
- Full-time
Poste : Analyste, Soutien technique - IT Service Desk Analyst
Added 1 hour ago
B
Senior Consultant, Digital and Paid Media Analyst (SEO, GEO, Paid)
Burson
Toronto, ON
- Full-time
Burson, part of WPP, is the global communications leader built to create value for clients through reputation. With highly specialized teams, industry-leading technologies and breakthrough…
Added 1 hour ago
M
Senior IT Business Analyst (Insurance)
Marsh
Toronto, ON
- Full-time
Manage communications with clients and end users, and generate system reports tracking client renewal completion metrics.
Added 1 hour ago
B
Inventory Analyst
BGIS
Calgary, AB
- Full-time
The Inventory Analyst is a head office role that supports effective inventory governance and financial control across a large retail site network. The role reviews physical inventory audit…
Added 1 hour ago
AE
Senior Analyst - Customer Marketing
American Express
Toronto, ON
- Full-time
You will act as a senior owner and trusted partner for Amex’s Customer Servicing Communications, leading the creation, audit, maintenance, and optimization of critical customer-facing…
Added 1 hour ago
C
Business Systems Analyst, Winter 2027 Co-op
CIBC
Toronto, ON
- Full-time
Join our CIBC Technology Operations team as a Business Systems Analyst, in this Co-op role have a real impact in making our clients’ ambitions a reality! This is a great opportunity to be a…
Added 2 hours ago
HS
Change Management Analyst
Hire'in Solutions
AB · Alberta, Canada
- Contract
We are seeking an experienced Change Management Analyst to support a complex transformation initiative within the Strategic Procurement Office. This is a hands-on, delivery-focused position…
Added 2 hours ago
BS
Spécialiste principal(e) – Fidélisation et CRM/Senior Loyalty & CRM Specialist
Browns Shoes
Montreal, QC
- Full-time
…parcours clients déployés par courriel, notifications poussées et communications automatisées (déclencheurs). En collaborant étroitement avec les équipes du numérique, du commerce…
Added 2 hours ago
CT
Supply Chain Planning Analyst
Canadian Tire Corporation
Mississauga, ON
- Full-time
Continue to strengthen and build relationships with Supply Chain partners to ensure smooth and consistent communications.
Added 2 hours ago
BP
Senior Analyst, Finance
Brookfield Properties
Toronto, ON · Brookfield Place
- Full-time
We are seeking a new Senior Analyst, Finance to join Brookfield in Toronto, ON. In this role, you will play a key role in inspiring change and continual improvement. If you are committed to…
Added 2 hours ago
BA
Senior Analyst, Finance
Brookfield Asset Management
Toronto, ON · Brookfield Place
- Full-time
We are seeking a new Senior Analyst, Finance to join Brookfield in Toronto, ON. In this role, you will play a key role in inspiring change and continual improvement. If you are committed to…
Added 2 hours ago
CC
Senior Risk Analyst
Canadian Commercial Corporation
Ottawa, ON
- $100,589 to $115,428 CAD / year
- Full-time
Senior Risk Analyst CCC-5 Salary: $100,589-$115,428
Added 3 hours ago
T
Actuarial Analyst III
TD
Toronto, ON · Montreal, QC
- Full-time
Translate complex analytical findings into clear business insights, recommendations and executive-ready communications.
Added 3 hours ago
MM
Senior IT Business Analyst (Insurance)
Marsh McLennan
Toronto, ON
- Full-time
Manage communications with clients and end users, and generate system reports tracking client renewal completion metrics.
Added 3 hours ago
RT
Change Management Analyst
Rang Technologies Inc
AB · Edmonton, AB
- $50 to $55 CAD / hour
- Contract
We are seeking a Change Management Analyst to provide hands-on change management support for a complex transformation initiative. This is a delivery-focused role intended for a resource who…
Added 3 hours ago
CI
Project Manager (Nuclear)
Calian in Space & Technology
Toronto, ON
- Full-time
…oversight across scope, schedule, cost, quality, risk, and communications, while collaborating with project managers, project schedulers and project controls specialists, building client…
Added 3 hours ago
ZI
Executive Assistant
ZenaTech Inc.
Toronto, ON
- $60,000 to $70,000 CAD / year
- Full-time
…intersection of executive support and the company's public-market communications, requiring discretion, professionalism, and comfort operating in a fast-paced, confidential environment. The…
Added 4 hours ago
C
Senior Business Analyst, Client Communications
CIBC
Toronto, ON
- Full-time
…with internal controls and procedures. The Senior Business Analyst is a seasoned expert responsible for conducting highly specialized research, and providing analysis to senior management…
Added 5 hours ago
TH
Compensation Analyst - 1-year Contract
The Home Depot
Canada
- Full-time
The Compensation Analyst supports the administration and delivery of compensation programs that align with Home Depot's business objectives and associate needs. This role is responsible for…
Added 5 hours ago
GO
Senior Policy Analyst
Government of New Brunswick
Fredericton, NB
- Full-time
…developed and executed across the province. As a Senior Policy Analyst, you will work closely with senior leaders and departments across GNB to ensure streamlined processes and informed…
Added 6 hours ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
Added 7 hours ago
UO
Financial Controls and Communication Analyst
University of Waterloo
Waterloo, ON
- Full-time
The Financial Controls and Communications Analyst is accountable for the execution of activities relating to the review of transactions and processes to ensure controls are adequate,…
Added 10 hours ago
R
Financing Specialist
RBC
Ottawa, ON
- Full-time
Experience with emerging communications and technology (i.e., web based meetings, social media, digital banking, and mobile applications)
Added 11 hours ago
S
Behaviour Consultant Mental Health Clinician, Outpatient Psychiatry, Neuromotor - BC Children’s Hospital & Sunny Hill Health Centre
Sanya’k̓ula
Vancouver, BC
- Full-time
Board Certified Behaviour Analyst (BCBA) certification.

CGI

Change Management Analyst

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Position Description

We are seeking a Change Management Specialist who ensures that both business and technology changes are effectively translated into operational success, with a strong focus on the people side of change.

Acting as a bridge between business stakeholders and technology teams, this role supports smooth adoption, minimizes disruption, and drives measurable improvements in efficiency, productivity, and service delivery. Transfer Agency expertise is a critical asset.

The role requires working three days per week from our/client’s downtown Toronto office.

Your future duties and responsibilities

Change Management and Adoption

Oversee and deliver change management activities across the full project lifecycle, ensuring alignment with project plans and consistent application of change practices.
Create and implement structured change plans covering communication, training, stakeholder engagement, business readiness, impact assessment, adoption tracking, and resistance management.

Business and Technology Liaison

Act as the key link between business and technology teams, ensuring alignment on objectives, scope, and delivery priorities.
Translate business needs into clear, user-focused requirements and outcomes that support operational effectiveness.
Facilitate cross-functional workshops to drive clarity, decision-making, and shared understanding across stakeholders.

Process Improvement and Operational Efficiency

Identify and lead initiatives to streamline processes, reduce inefficiencies, improve service delivery, and drive automation.
Conduct process mapping and root cause analysis, define and monitor KPIs, and embed continuous improvement and standardization across teams.

Conversion and Transformation

Lead or support end-to-end conversion initiatives, including system migrations, platform changes, and operating model transitions.
Assess business readiness and operational impacts, coordinate cutover and transition activities, and provide post-implementation hypercare support.
Ensure readiness across data, processes, and users while identifying and mitigating risks and maintaining stakeholder alignment throughout the conversion lifecycle.

Analysis and Project Delivery

Conduct impact assessments and gap analysis; use data, metrics, feedback, and lessons learned to identify trends, support business cases, and drive targeted improvements.
Lead or contribute to transformation and improvement projects from planning through execution, managing timelines, dependencies, and deliverables while driving measurable improvements in efficiency, cost, or service quality.

Stakeholder Engagement and Communication

Build and maintain strong relationships with business, operations, and technology stakeholders.
Deliver clear, targeted communications and promote a culture of continuous improvement, adaptability, and engagement.

Required Qualifications To Be Successful In This Role

Experience in change management, stakeholder engagement, and business readiness.
Experience supporting transformation, conversion, migration, and process improvement initiatives.
Ability to bridge business and technology teams and facilitate cross-functional workshops.
Experience with impact assessments, process mapping, gap analysis, and KPI tracking.
Strong communication, organizational, and project delivery skills.
Transfer Agency experience is a critical asset.

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $55,000–$105,000. This role is an existing vacancy.

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team - one of the largest IT and business consulting services firms in the world.

Apply About employer

More about this job

Responsibilities

Lead change management and adoption activities across project lifecycles, including communications, training, readiness, impact assessment, and resistance management. Liaise between business and technology teams while driving process improvements, conversions, migrations, and transformation projects through implementation and post-launch support.

Requirements

Candidates should have experience in change management, stakeholder engagement, business readiness, transformation or migration initiatives, and process improvement. They should be able to bridge business and technology teams and bring skills in impact assessment, process mapping, gap analysis, KPI tracking, communication, and project delivery; Transfer Agency experience is a critical asset.

Skills

Change Management
Stakeholder Engagement
Business Readiness
Process Improvement
Process Mapping
Impact Assessment
Gap Analysis
KPI Tracking
Project Delivery
Business And Technology Liaison
Workshop Facilitation
Conversion And Migration
Risk Mitigation
Communication
Transfer Agency

Visa sponsorship

Not detected in the job text

Keywords

Change Management
Change Plans
Stakeholder Engagement
Business Readiness
Impact Assessment
Adoption Tracking
Resistance Management
Business And Technology Alignment
Cross-Functional Workshops
Process Improvement
Process Mapping
Root Cause Analysis
KPIs
Automation
System Migrations
Platform Changes
Operating Model Transitions
Cutover
Hypercare
Gap Analysis
Business Cases
Project Delivery
Continuous Improvement
Transfer Agency
Operational Efficiency

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