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Added 9 mins ago
FR
Senior Director, Energy & Power, Corporate, Infrastructure and Project Finance Group - Toronto
Fitch Ratings
Toronto, ON
- Full-time
Fitch Ratings is seeking a senior credit analyst with 10+ years of solid project finance related experience in the infrastructure sector. The primary responsibilities of the successful…
Added 9 mins ago
HB
Corporate Technology Project Manager / Business Analyst | Montreal | Hybrid | Up to $200k CAD+ Bonus
Hunter Bond
Montreal, QC
- Full-time
A leading Montreal-based trading firm is looking for a talented Corporate Technology Project Manager / Business Analyst to join its growing technology team.
Added 39 mins ago
R
Data Steward (7890EB7)
Referment
Montreal, QC
- Full-time
Experience in data management, data governance or data stewardship, ideally in financial services or capital markets.
Added 1 hour ago
SH
Sr Financial Analyst - Strategy & Portfolio Management
Siemens Healthineers
Ottawa, ON
- Full-time
The Senior Financial Analyst role in Siemens Healthcare Point of Care will initiate, execute and evaluate effectiveness of planning, analysis and reporting activities within the business…
Added 1 hour ago
PH
Senior Business Analyst,Clinical ApplicationsInformation Management/ Information Technologies
Provincial Health Services Authority
Vancouver, BC
- Temporary
Provides strategic planning support and change management services by leading and performing feasibility studies, workload efficiency analyses, using formal data gathering techniques and…
Added 1 hour ago
W
Business Analyst
Wiraa
Canada
- Full-time
McKesson is seeking a highly analytical and collaborative Business Analyst to support service operations, reporting, operational excellence, and AI-enabled business transformation…
Added 1 hour ago
PH
Senior Business Analyst, Strategic Information Management (SIM)
Provincial Health Services Authority
Burnaby, BC
- Full-time
…inherent in all aspects of this position. The Senior Business Analyst, performs a variety of roles to contribute and promote excellent practices in performance measurement and the alignment…
Added 2 hours ago
NB
Analyst or Associate XVA
National Bank of Canada
Montreal, QC
- Full-time
A career as an Analyst or Associate in the XVA team at National Bank offers an opportunity to sit in the middle of the risk management activity of our corporate clients, by offering a wide…
Added 3 hours ago
SI
IT Senior Analyst, Enterprise Applications - HCM Process & Solutions
Saputo Inc.
Montreal, QC · Mississauga, ON · Georgetown, ON
- Full-time
Saputo is seeking an IT Senior Analyst, Enterprise Applications – Human Capital Management Process & Solutions for an existing opportunity within our organization. The Senior Analyst…
Added 4 hours ago
C
Senior QA Analyst – API Testing (Insurance/GRS)
Cognizant
Toronto, ON
- $60,000 to $90,000 CAD / year
- Full-time
As a Senior QA Analyst – API Testing (Insurance/GRS), you will make an impact by leading testing activities for Group Retirement Services projects and helping deliver high-quality insurance…
Added 7 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 7 hours ago
A
Business Analyst
Affinity
Burnaby, BC
- Contract
On behalf of our client, Affinity is seeking a Business Analyst who will support a diverse portfolio of strategic, technical, and regulatory initiatives across multiple business domains.…
Added 7 hours ago
C
Analyst, HR Service Center, Benefits and Absences
Couche-Tard
Laval, QC
- Full-time
Reviews reporting outputs for data issues, unusual changes, missing information, and process gaps; follows up with HR, Payroll, Finance, vendors, or employees to resolve issues.
Added 7 hours ago
DI
Business System Analyst (Mandarin)
Dawn InfoTek
Toronto, ON
- Contract
We are seeking an experienced Business System Analyst to support a major banking client on a Mandarin Support initiative for existing online banking applications.
Added 7 hours ago
OT
Member Services Administration Analyst - 12-month contract
Ontario Teachers' Pension Plan
Toronto, ON
- Full-time
The Member Services Administration Analyst position is required for the execution of complex, cyclical, and compliance-oriented processes within the Member Services division to support the…
Added 8 hours ago
T
Business Systems Analyst II
TD
Toronto, ON
- Full-time
…technology trends/developments and develop expertise in TD services, applications, infrastructure, analytical tools and techniques that can contribute to effective solution…
Added 8 hours ago
T
Business Systems Analysis Specialist
TD
Toronto, ON
- Full-time
You'll collaborate with stakeholders across the bank – including Foundational Services Entitlement, Products, Reference Data, Lending, Payments, Trade Finance, and core banking – while…
Added 8 hours ago
RB
Senior Risk Analyst
Royal Bank of Canada
Toronto, ON
- Full-time
We’re seeking a Senior Risk Analyst to serve as the operational backbone of our risk management function. This role ensures the team stays on top of critical risk issues, audit findings,…
Added 9 hours ago
OT
Member Services Administration Analyst - 12-month contract
Ontario Teachers' Pension Plan
Toronto, ON
- Full-time
The Member Services Administration Analyst position is required for the execution of complex, cyclical, and compliance-oriented processes within the Member Services division to support the…
Added 9 hours ago
T
Business Systems Analyst II
TD
Toronto, ON
- Full-time
…technology trends/developments and develop expertise in TD services, applications, infrastructure, analytical tools and techniques that can contribute to effective solution…
Added 10 hours ago
SG
OTC Derivatives Analyst
S&P Global
Toronto, ON
- Full-time
OTC Derivative Data (OTC DD) service provides daily high-quality OTC derivative data to both buy-side and sell-side clients.
Added 10 hours ago
FC
Green - Programmer/Analyst
FuntoNetwork Consulting
Ottawa, ON
- $65 to $139 USD / hour
- Contract
FuntoNetwork is seeking a Programmer/Analyst - Level 3 for upcoming project opportunity: IT Specialized Services (TBIPS).
Added 10 hours ago
C
Analyste Produit
CGI
Montreal, QC
- Full-time
CGI is looking for a Product Analyst to act as the key liaison between business users, Business Analysts, product development teams, software vendors, and internal technical teams.This role…
Added 10 hours ago
FC
Green - Business Analyst
FuntoNetwork Consulting
Ottawa, ON
- $65 to $139 USD / hour
- Contract
FuntoNetwork is seeking a Business Analyst - Level 3 for upcoming project opportunity: IT Specialized Services (TBIPS).
Added 10 hours ago
C
Change Management Analyst
CGI
Toronto, ON
- Full-time
Ensure readiness across data, processes, and users while identifying and mitigating risks and maintaining stakeholder alignment throughout the conversion lifecycle.

CGI

Change Management Analyst

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Position Description

We are seeking a Change Management Specialist who ensures that both business and technology changes are effectively translated into operational success, with a strong focus on the people side of change.

Acting as a bridge between business stakeholders and technology teams, this role supports smooth adoption, minimizes disruption, and drives measurable improvements in efficiency, productivity, and service delivery. Transfer Agency expertise is a critical asset.

The role requires working three days per week from our/client’s downtown Toronto office.

Your future duties and responsibilities

Change Management and Adoption

Oversee and deliver change management activities across the full project lifecycle, ensuring alignment with project plans and consistent application of change practices.
Create and implement structured change plans covering communication, training, stakeholder engagement, business readiness, impact assessment, adoption tracking, and resistance management.

Business and Technology Liaison

Act as the key link between business and technology teams, ensuring alignment on objectives, scope, and delivery priorities.
Translate business needs into clear, user-focused requirements and outcomes that support operational effectiveness.
Facilitate cross-functional workshops to drive clarity, decision-making, and shared understanding across stakeholders.

Process Improvement and Operational Efficiency

Identify and lead initiatives to streamline processes, reduce inefficiencies, improve service delivery, and drive automation.
Conduct process mapping and root cause analysis, define and monitor KPIs, and embed continuous improvement and standardization across teams.

Conversion and Transformation

Lead or support end-to-end conversion initiatives, including system migrations, platform changes, and operating model transitions.
Assess business readiness and operational impacts, coordinate cutover and transition activities, and provide post-implementation hypercare support.
Ensure readiness across data, processes, and users while identifying and mitigating risks and maintaining stakeholder alignment throughout the conversion lifecycle.

Analysis and Project Delivery

Conduct impact assessments and gap analysis; use data, metrics, feedback, and lessons learned to identify trends, support business cases, and drive targeted improvements.
Lead or contribute to transformation and improvement projects from planning through execution, managing timelines, dependencies, and deliverables while driving measurable improvements in efficiency, cost, or service quality.

Stakeholder Engagement and Communication

Build and maintain strong relationships with business, operations, and technology stakeholders.
Deliver clear, targeted communications and promote a culture of continuous improvement, adaptability, and engagement.

Required Qualifications To Be Successful In This Role

Experience in change management, stakeholder engagement, and business readiness.
Experience supporting transformation, conversion, migration, and process improvement initiatives.
Ability to bridge business and technology teams and facilitate cross-functional workshops.
Experience with impact assessments, process mapping, gap analysis, and KPI tracking.
Strong communication, organizational, and project delivery skills.
Transfer Agency experience is a critical asset.

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $55,000–$105,000. This role is an existing vacancy.

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team - one of the largest IT and business consulting services firms in the world.

Apply About employer

More about this job

Responsibilities

Lead change management and adoption activities across project lifecycles, including communications, training, readiness, impact assessment, and resistance management. Liaise between business and technology teams while driving process improvements, conversions, migrations, and transformation projects through implementation and post-launch support.

Requirements

Candidates should have experience in change management, stakeholder engagement, business readiness, transformation or migration initiatives, and process improvement. They should be able to bridge business and technology teams and bring skills in impact assessment, process mapping, gap analysis, KPI tracking, communication, and project delivery; Transfer Agency experience is a critical asset.

Skills

Change Management
Stakeholder Engagement
Business Readiness
Process Improvement
Process Mapping
Impact Assessment
Gap Analysis
KPI Tracking
Project Delivery
Business And Technology Liaison
Workshop Facilitation
Conversion And Migration
Risk Mitigation
Communication
Transfer Agency

Visa sponsorship

Not detected in the job text

Keywords

Change Management
Change Plans
Stakeholder Engagement
Business Readiness
Impact Assessment
Adoption Tracking
Resistance Management
Business And Technology Alignment
Cross-Functional Workshops
Process Improvement
Process Mapping
Root Cause Analysis
KPIs
Automation
System Migrations
Platform Changes
Operating Model Transitions
Cutover
Hypercare
Gap Analysis
Business Cases
Project Delivery
Continuous Improvement
Transfer Agency
Operational Efficiency

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