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Added 10 mins ago
CN
Manager, Innovation and Commercialization
Canadian Nuclear Laboratories
Chalk River, ON
- Full-time
…looking for a Manager, Innovation and Commercialization to lead and execute strategic commercial initiatives that turn novel ideas into impact. This may be the job for you - apply…
Added 12 mins ago
C
Environmental Construction Manager
Canacre
Sudbury, ON
- Full-time
…suitable candidate will have the ability to inspire, develop and lead talent to meet and exceed established goals that drive the business performance in an area of…
Added 12 mins ago
C
Environmental Construction Manager
Canacre
Timmins, ON
- Full-time
…suitable candidate will have the ability to inspire, develop and lead talent to meet and exceed established goals that drive the business performance in an area of…
Added 12 mins ago
Senior Product Specialist
Scotiabank
Toronto, ON
Lead product-level planning across the overall software development life cycle, including requirements, solution design, development, testing, release readiness, change management,…
Added 12 mins ago
FH
Director, Clinical Operations (Community & Hospital)
Fraser Health
Surrey, BC
- Full-time
The successful candidate will bring a demonstrated ability to lead in complex environments, balancing operational excellence with strategic vision. They will be responsible for planning,…
Added 12 mins ago
TC
Vice President, Fund Accounting - Private Assets (Quality Assurance)
The Citco Group Limited
Toronto, ON
- Full-time
The role involves development and implementation of quality control processes, ensuring compliance with industry standards, and maintaining the highest level of service quality for our…
Added 12 mins ago
N
Enterprise Cloud & Platform Engineer
Numeris
Toronto, ON
- Full-time
The Enterprise Cloud & Platform Engineer is responsible for the design, implementation, administration, continuous improvement, security, and operation of enterprise cloud, network,…
Added 12 mins ago
AC
Senior Consultant – Defined Benefit Pension Administration
Aon Corporation
Toronto, ON
- Full-time
Ready to lead high-performing teams and become a trusted advisor to top-tier clients? Looking for an opportunity to shape strategy, drive business growth, and make a lasting impact in…
Added 12 mins ago
AC
AI Developer – Actuarial Tools & Automation (PathWise)
Aon Corporation
Toronto, ON
- Full-time
…you will bridge the gap between business needs and technical implementation - translating actuarial use cases into practical AI tools and automated workflows built on Aon’s high‑performance…
Added 12 mins ago
Technical Services Engineer (Timmins ON)
Orica
Timmins, ON
Lead product and service trials, implementation projects, and related underground site activities
Added 26 mins ago
T
Senior Manager, Commercial Services
TD
Saint-Léonard-d'Aston, QC
- Full-time
Lead and manage Account Managers in developing creative and competitive solutions that meet all the customers' needs
Added 26 mins ago
E
Technical Program Manager
E-Solutions
Vancouver, BC
- Full-time
We are seeking a Principal Technical Program Manager (TPM) to define and lead the global technology portfolio supporting Merchandise Planning, Forecasting, Sizing, and Allocation systems.
Added 26 mins ago
SH
Well Being and Index Project Coordinator
Siksika Health Services
AB
- Part-time
The Siksika Wellbeing Index Project Coordinator is a temporary, part time position established to support the development, validation and pilot implementation of the Siksika Wellbeing Index.
Added 28 mins ago
B
Dynamics 365 F&O Senior Supply Chain Management Consultant
BDO
AB · Winnipeg, MB · Montreal, QC · Halifax, NS · Calgary, AB
- Full-time
Perform a lead SCM consultant role on larger projects where more than one supply chain / trade and logistics consultant is engaged while providing mentorship and guidance to other…
Added 28 mins ago
SD
Enterprise Business Architect
Symbiotic Digital
ON · Downtown Toronto (Central Bay Street), Ontario
- Contract
platform. The Business Architect will lead the development of business
Added 28 mins ago
Employee Relations & Labour Relations Consultant
municipalp
Pickering, ON
Lead investigations of employee misconduct and provide guidance on corrective actions
Added 28 mins ago
Co-op, Finance
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Toronto, ON
Integrity. We lead by example, with humility and courage.
Added 28 mins ago
Quality Supervisor
Aecon
Kincardine, ON
Integrity. We lead by example, with humility and courage.
Added 28 mins ago
MF
Area Manager - M&M Food Market
M&M Food Market Ltd/Les Aliments M&M Lte
AB · Calgary, AB · Edmonton, Alberta
- Full-time
…the brand standards, a full review of our National Program implementation/execution and an overall view of the customer experience/feedback at the…
Added 28 mins ago
M
RQ10989 - Business Architect - Senior
Maarut
Toronto, ON
- Contract
including the implementation of centralized data storage using Databricks and
Added 28 mins ago
Plant Manager
Oldcastle BuildingEnvelope
Montreal, QC
…facility, and we're looking for the Plant Manager who will lead it from the ground…
Added 28 mins ago
ServiceNow Senior Technical Advisor
Bell
Montreal, QC
Provide senior technical guidance from discovery and design through implementation and operational transition.
Added 41 mins ago
PC
Manager, Financial Reporting, Planning and Analysis
Partners Community Health
Mississauga, ON
- Full-time
Lead the annual budget, quarterly forecasting, and long-range financial planning processes.
Added 41 mins ago
CC
Community Fundraising & Engagement Officer
Childhood Cancer Canada
Toronto, ON
- Full-time
· Lead the development and implementation of CCC’s community ambassador framework including role descriptions, expectations, onboarding, resources and engagement pathways.
Added 41 mins ago
CP
Specialist Dietitian
Cheswold Park Hospital
Halifax, NS
- Part-time
Have the opportunity to lead upon and contribute to audits and nutrition training for staff led by our Dietitians Network. This will help ensure compliance with our clinical governance…

CGI

Change Management Analyst

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Position Description

We are seeking a Change Management Specialist who ensures that both business and technology changes are effectively translated into operational success, with a strong focus on the people side of change.

Acting as a bridge between business stakeholders and technology teams, this role supports smooth adoption, minimizes disruption, and drives measurable improvements in efficiency, productivity, and service delivery. Transfer Agency expertise is a critical asset.

The role requires working three days per week from our/client’s downtown Toronto office.

Your future duties and responsibilities

Change Management and Adoption

Oversee and deliver change management activities across the full project lifecycle, ensuring alignment with project plans and consistent application of change practices.
Create and implement structured change plans covering communication, training, stakeholder engagement, business readiness, impact assessment, adoption tracking, and resistance management.

Business and Technology Liaison

Act as the key link between business and technology teams, ensuring alignment on objectives, scope, and delivery priorities.
Translate business needs into clear, user-focused requirements and outcomes that support operational effectiveness.
Facilitate cross-functional workshops to drive clarity, decision-making, and shared understanding across stakeholders.

Process Improvement and Operational Efficiency

Identify and lead initiatives to streamline processes, reduce inefficiencies, improve service delivery, and drive automation.
Conduct process mapping and root cause analysis, define and monitor KPIs, and embed continuous improvement and standardization across teams.

Conversion and Transformation

Lead or support end-to-end conversion initiatives, including system migrations, platform changes, and operating model transitions.
Assess business readiness and operational impacts, coordinate cutover and transition activities, and provide post-implementation hypercare support.
Ensure readiness across data, processes, and users while identifying and mitigating risks and maintaining stakeholder alignment throughout the conversion lifecycle.

Analysis and Project Delivery

Conduct impact assessments and gap analysis; use data, metrics, feedback, and lessons learned to identify trends, support business cases, and drive targeted improvements.
Lead or contribute to transformation and improvement projects from planning through execution, managing timelines, dependencies, and deliverables while driving measurable improvements in efficiency, cost, or service quality.

Stakeholder Engagement and Communication

Build and maintain strong relationships with business, operations, and technology stakeholders.
Deliver clear, targeted communications and promote a culture of continuous improvement, adaptability, and engagement.

Required Qualifications To Be Successful In This Role

Experience in change management, stakeholder engagement, and business readiness.
Experience supporting transformation, conversion, migration, and process improvement initiatives.
Ability to bridge business and technology teams and facilitate cross-functional workshops.
Experience with impact assessments, process mapping, gap analysis, and KPI tracking.
Strong communication, organizational, and project delivery skills.
Transfer Agency experience is a critical asset.

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $55,000–$105,000. This role is an existing vacancy.

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team - one of the largest IT and business consulting services firms in the world.

Apply About employer

More about this job

Responsibilities

Lead change management and adoption activities across project lifecycles, including communications, training, readiness, impact assessment, and resistance management. Liaise between business and technology teams while driving process improvements, conversions, migrations, and transformation projects through implementation and post-launch support.

Requirements

Candidates should have experience in change management, stakeholder engagement, business readiness, transformation or migration initiatives, and process improvement. They should be able to bridge business and technology teams and bring skills in impact assessment, process mapping, gap analysis, KPI tracking, communication, and project delivery; Transfer Agency experience is a critical asset.

Skills

Change Management
Stakeholder Engagement
Business Readiness
Process Improvement
Process Mapping
Impact Assessment
Gap Analysis
KPI Tracking
Project Delivery
Business And Technology Liaison
Workshop Facilitation
Conversion And Migration
Risk Mitigation
Communication
Transfer Agency

Visa sponsorship

Not detected in the job text

Keywords

Change Management
Change Plans
Stakeholder Engagement
Business Readiness
Impact Assessment
Adoption Tracking
Resistance Management
Business And Technology Alignment
Cross-Functional Workshops
Process Improvement
Process Mapping
Root Cause Analysis
KPIs
Automation
System Migrations
Platform Changes
Operating Model Transitions
Cutover
Hypercare
Gap Analysis
Business Cases
Project Delivery
Continuous Improvement
Transfer Agency
Operational Efficiency

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