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Added 1 min ago
OC
Senior Analyst, SAP Ariba
Optis Consulting
Vancouver, BC
- Full-time
in identifying and developing new business opportunities, doing lead generation
Added 4 mins ago
BH
Manager of Clinical Practice (LPN)
Bayshore HealthCare
Miramichi, NB
- Full-time
Lead clinical quality, audits, and continuous improvement initiatives
Added 4 mins ago
TT
Digital Controls Technical Specialist
Trane Technologies
Montreal, QC
- Full-time
Our BrainBox AI Workplace Presence model dedicates specific in-office days each month to focus on relationships, learning and innovation.
Added 14 mins ago
CA
Construction Administrator / CA Lead
Coles Associates Ltd
Charlottetown, PE
- Full-time
We are seeking a Construction Administrator / CA Lead to join our Charlottetown, PEI office. In this role, you will support the successful delivery of projects through the construction…
Added 23 mins ago
GO
Pension Benefit Specialist
Government of PEI
Charlottetown, PE
- Full-time
The Pension Benefit Specialist will also support the Operations Unit by providing a continuity of service in the absence of the Team Lead, Pension Administration Services & Communication,…
Added 26 mins ago
SD
Registered Pharmacy Technician - 15 Month Contract
Shoppers Drug Mart
Mississauga, ON
- Full-time
services, operations and finance departments regarding medication dispensing and appropriate billing.
Added 27 mins ago
SD
Director, Virtual Care Technology Applications
Shoppers Drug Mart
Mississauga, ON · Toronto, ON
- Full-time
Please note the Loblaw hybrid work model is 4 days in office
Added 27 mins ago
SD
Senior Manager, Specialty Pharmacy-2
Shoppers Drug Mart
Calgary, AB
- Full-time
…Senior Manager, Specialty Pharmacy will be responsible for the operations of the SDMSHN Calgary pharmacy which includes complex high cost medication billing, specialized therapies, sterile…
Added 27 mins ago
SD
Director, Specialty Retail Programs
Shoppers Drug Mart
Mississauga, ON
- Full-time
Reporting to the Senior Director, Specialty Retail & Pharmacy Operations, the Director, Specialty Retail Programs will be responsible for leading and evolving strategic Specialty Retail…
Added 27 mins ago
SD
Technical Lead Production
Shoppers Drug Mart
Burnaby, BC
- Full-time
The Technical Lead role is a key operational role that specializes in either production coordination or technical automation support to ensure seamless pharmacy fulfillment processes.…
Added 27 mins ago
SD
Manager, Acquisition Operations
Shoppers Drug Mart
Toronto, ON
- Full-time
The Manager, Acquisitions (Operations & Integration) will Lead Operational Integration, Cross-Functional Coordination, Process Optimization & Development. Support Post-Deal Performance…
Added 27 mins ago
SD
Project Manager
Shoppers Drug Mart
Mississauga, ON
- Full-time
Lead cross-functional teams of Subject Matter Experts from key areas of the enterprise (e.g., Program Management, Operations, Pharmacy, Clinical, etc.) to understand potential project…
Added 35 mins ago
TC
IAM Policy, Controls and Compliance Metrics Manager
TMC Canada
Montreal, QC
- Full-time
Lead annual IAM tool certifications and control attestations, and support enhancements to IAM security blueprints.
Added 35 mins ago
DG
Senior Finance Manager
Dilawri Group of Companies
Vancouver, BC
- Full-time
The Senior Financial Manager at Dilawri plays a key role in supporting the dealership’s sales and finance operations. Reporting to the Sales Management team, this position is responsible…
Added 35 mins ago
W
Merchant
Westbeach
Vancouver, BC
- Full-time
Cross-Functional Collaboration: Drive product direction across Design, Marketing, Retail and Operations so it carries through consistently from concept to launch. Lead and develop the GTM…
Added 35 mins ago
EC
HUMAN RESOURCE MANAGER – OPEN COMPETITION – 9 MONTH TERM
Enoch Cree Nation
Enoch, AB
- Internship
The Manager of Human Resources provides leadership, guidance, and oversight for the day-to-day operations of the Human Resources Department. This position is responsible for supporting…
Added 35 mins ago
BG
Manager of Accounting
Brandt Group of Companies
Calgary, AB
- Full-time
…Divisional Controller with the management of overall financial operations within Brandt Tractor Ltd. and will work collaboratively to provide accurate financial information for the…
Added 50 mins ago
EC
Product Specialist- Circuit Breakers and OEM Integration
Eaton Corporation
Burlington, ON
- Full-time
…team. This is a hybrid role is based in the Burlington, ON office and offers benefits from day…
Added 1 hour ago
TG
CAD Designer – Intermediate (Technical Lead)
Trulite Glass & Aluminum Solutions
Vaughan, ON
- $55,000 to $65,000 CAD / year
- Full-time
Trulite Glass and Aluminum is currently looking for a: CAD Designer – Intermediate (Technical Lead)
Added 1 hour ago
EG
Regional Health & Safety, Risk Manager – Western Canada
Emterra Group
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
…risk, prevention, claims, and field execution across Emterra’s operations in British Columbia, Saskatchewan, and Manitoba. This role leads a team of three Safety Specialists and is…
Added 1 hour ago
MC
Faculty Administrative Assistant
MaKami College
AB · Edmonton, AB
- Full-time
…Health Care Aide, Business Administrative Assistant, Medical Office Assistant, and more. Rapidly growing, we are working to expand our campuses and are continuously working to add programs…
Added 1 hour ago
C
Product Marketing Manager
Clio
Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
You lead the go-to-market (GTM) and product adoption efforts for your product portfolios. This includes positioning and messaging, new feature launches, adoption programs, internal team…
Added 1 hour ago
OC
Consultant
Optis Consulting
BC · Vancouver, Calgary, Montreal or Toronto, British Columbia
- Full-time
actively seeking a Consultant to join our Vancouver, Toronto, Calgary, or Montreal team. The Consultant will lead a small team of consultants in assessing and selecting the best…
Added 1 hour ago
QW
Associate Portfolio Manager / Portfolio Manager (Saskatoon)
Q Wealth Partners
Calgary, AB
- Full-time
…around you: planners bringing you integrated relationships, an operations team handling the back office, and a firm whose investment approach you'd be proud to put your name…
Added 1 hour ago
GI
Treasury Manager
Green Infrastructure Partners
Markham, ON · Headquarters, Markham, ON
- Full-time
…Services, and Operational teams to maintain and streamline treasury operations and payment activity across legal entities and business divisions to best serve the growing business…

CGI

Change Management Analyst

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Position Description

We are seeking a Change Management Specialist who ensures that both business and technology changes are effectively translated into operational success, with a strong focus on the people side of change.

Acting as a bridge between business stakeholders and technology teams, this role supports smooth adoption, minimizes disruption, and drives measurable improvements in efficiency, productivity, and service delivery. Transfer Agency expertise is a critical asset.

The role requires working three days per week from our/client’s downtown Toronto office.

Your future duties and responsibilities

Change Management and Adoption

Oversee and deliver change management activities across the full project lifecycle, ensuring alignment with project plans and consistent application of change practices.
Create and implement structured change plans covering communication, training, stakeholder engagement, business readiness, impact assessment, adoption tracking, and resistance management.

Business and Technology Liaison

Act as the key link between business and technology teams, ensuring alignment on objectives, scope, and delivery priorities.
Translate business needs into clear, user-focused requirements and outcomes that support operational effectiveness.
Facilitate cross-functional workshops to drive clarity, decision-making, and shared understanding across stakeholders.

Process Improvement and Operational Efficiency

Identify and lead initiatives to streamline processes, reduce inefficiencies, improve service delivery, and drive automation.
Conduct process mapping and root cause analysis, define and monitor KPIs, and embed continuous improvement and standardization across teams.

Conversion and Transformation

Lead or support end-to-end conversion initiatives, including system migrations, platform changes, and operating model transitions.
Assess business readiness and operational impacts, coordinate cutover and transition activities, and provide post-implementation hypercare support.
Ensure readiness across data, processes, and users while identifying and mitigating risks and maintaining stakeholder alignment throughout the conversion lifecycle.

Analysis and Project Delivery

Conduct impact assessments and gap analysis; use data, metrics, feedback, and lessons learned to identify trends, support business cases, and drive targeted improvements.
Lead or contribute to transformation and improvement projects from planning through execution, managing timelines, dependencies, and deliverables while driving measurable improvements in efficiency, cost, or service quality.

Stakeholder Engagement and Communication

Build and maintain strong relationships with business, operations, and technology stakeholders.
Deliver clear, targeted communications and promote a culture of continuous improvement, adaptability, and engagement.

Required Qualifications To Be Successful In This Role

Experience in change management, stakeholder engagement, and business readiness.
Experience supporting transformation, conversion, migration, and process improvement initiatives.
Ability to bridge business and technology teams and facilitate cross-functional workshops.
Experience with impact assessments, process mapping, gap analysis, and KPI tracking.
Strong communication, organizational, and project delivery skills.
Transfer Agency experience is a critical asset.

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $55,000–$105,000. This role is an existing vacancy.

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team - one of the largest IT and business consulting services firms in the world.

Apply About employer

More about this job

Responsibilities

Lead change management and adoption activities across project lifecycles, including communications, training, readiness, impact assessment, and resistance management. Liaise between business and technology teams while driving process improvements, conversions, migrations, and transformation projects through implementation and post-launch support.

Requirements

Candidates should have experience in change management, stakeholder engagement, business readiness, transformation or migration initiatives, and process improvement. They should be able to bridge business and technology teams and bring skills in impact assessment, process mapping, gap analysis, KPI tracking, communication, and project delivery; Transfer Agency experience is a critical asset.

Skills

Change Management
Stakeholder Engagement
Business Readiness
Process Improvement
Process Mapping
Impact Assessment
Gap Analysis
KPI Tracking
Project Delivery
Business And Technology Liaison
Workshop Facilitation
Conversion And Migration
Risk Mitigation
Communication
Transfer Agency

Visa sponsorship

Not detected in the job text

Keywords

Change Management
Change Plans
Stakeholder Engagement
Business Readiness
Impact Assessment
Adoption Tracking
Resistance Management
Business And Technology Alignment
Cross-Functional Workshops
Process Improvement
Process Mapping
Root Cause Analysis
KPIs
Automation
System Migrations
Platform Changes
Operating Model Transitions
Cutover
Hypercare
Gap Analysis
Business Cases
Project Delivery
Continuous Improvement
Transfer Agency
Operational Efficiency

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