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Added 5 mins ago
GA
EHS Training Specialist – Environment, Health & Safety
Groupe ADF
Terrebonne, QC
- Full-time
Adapt training content to the Company’s operational environment and realities.
Added 19 mins ago
CR
Specialist, Strategic Reporting – Planning and Business Management
Canadian Red Cross
Canada
- Full-time
Title: Specialist, Strategic Reporting – Planning and Business Management
Added 19 mins ago
AM
Clinic Manager
Aafiyat Medical Centre (AMC)
Woodstock, ON
- Full-time
Handle patient concerns and day-to-day operational issues
Added 19 mins ago
B
Accounts Receivable Specialist
Boldr
Toronto, ON
- Full-time
Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE
Added 49 mins ago
PC
Senior Technical Support Analyst / Analyste principal(e) du soutien technique
Parkland Corporation
Calgary, AB
- Full-time
Added 49 mins ago
PC
Senior Technical Support Analyst / Analyste principal(e) du soutien technique
Parkland Corporation
Calgary, AB
- Full-time
Added 49 mins ago
SB
Project Safety Specialist
South Bow
Calgary, AB
- Full-time
…your talents to a new streamlined energy company, dedicated to operational, commercial and safety excellence as we pursue our critical purpose of delivering the energy people…
Added 49 mins ago
PC
Senior Technical Support Analyst / Analyste principal(e) du soutien technique
Parkland Corporation
Montreal, QC
- Full-time
Added 49 mins ago
PC
Senior Technical Support Analyst / Analyste principal(e) du soutien technique
Parkland Corporation
Montreal, QC
- Full-time
Added 49 mins ago
B
Senior Accounts Receivable Specialist
Boldr
Toronto, ON
- Full-time
Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE
Added 51 mins ago
T
KYC Business Insights & Enablement
TD
Toronto, ON · Markham, ON
- Full-time
We are seeking an experienced Senior Financial Crime Risk Specialist to join our Financial Crime Risk Management (FCRM) team to support the oversight of the Bank's Know Your Customer (KYC)…
Added 51 mins ago
B
Senior Accounts Receivable Specialist
Boldr
Toronto, ON
- Full-time
Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE
Added 51 mins ago
H
Gestionnaire principal(e) de la qualité des projets/Senior Project Quality Manager
Hitachi
Montreal, QC · (HE)Office_QC, Saint-Laurent
- Full-time
As a Quality and Continuous Improvement Specialist, you will support operational excellence by developing, implementing, and maintaining the Quality Management System while leading…
Added 1 hour ago
Software Developer- RPA / UiPath Specialist
Open Text Corporation
Mississauga, ON
…This is a hands-on development role focused on solving complex operational challenges through technology while partnering with business analysts, process owners, technical teams, and fellow…
Added 1 hour ago
A
Corporate Development Specialist
Accenture
Toronto, ON
- Full-time
The Corporate Development Specialist supports the identification, evaluation, execution, and integration of mergers, acquisitions, divestitures, and other strategic growth initiatives. This…
Added 1 hour ago
PB
Senior Specialist, Payroll and Benefits
Pacific Blue Cross
Burnaby, BC
- Full-time
At Pacific Blue Cross, we're committed to improving the health and wellbeing of British Columbians. As our Senior Specialist, Payroll and Benefits, you'll play a key role in ensuring…
Added 1 hour ago
MC
Spécialiste principal(e), Services médicaux / Senior Specialist, Medical Services
Merck Canada
Kirkland, QC
- Full-time
Added 1 hour ago
A
Corporate Development Specialist
Accenture
Montreal, QC
- Full-time
The Corporate Development Specialist supports the identification, evaluation, execution, and integration of mergers, acquisitions, divestitures, and other strategic growth initiatives. This…
Added 1 hour ago
AG
Social Media Specialist - Call It Spring
ALDO Group
Montreal, QC
- Full-time
The Social Media Specialist is responsible for the day‑to‑day execution of Call It Spring’s social media and PR activities, ensuring the brand shows up consistently, culturally relevant,…
Added 1 hour ago
AS
Mechanical & Physical Engineer
Ardent SoftSol Inc.
Mirabel, QC
- $90 to $95 CAD / hour
- Contract
programs in the capacity of static, fatigue, and damage tolerance stress specialist.
Added 1 hour ago
CI
Administrative Support Specialist
Colliers International
Toronto, ON
- Full-time
The Administrative Support Specialist (internally known as Business Operations Specialist) provides high-quality executive, operational and administrative support while helping move…
Added 1 hour ago
C
Embedded System Specialist - CF-18 Fighter Jet (North Shore)
CAE
Mirabel, QC
- Full-time
Are you interested in solving complex engineering challenges while collaborating with multidisciplinary teams, operational specialists, and members of the Canadian Armed Forces?
Added 2 hours ago
MR
Data Specialist/ ERP
Motion Recruitment
Brantford, ON
- $81,000 to $99,000 USD / year
- Full-time
A well-established organization with complex operational and supply-chain systems is looking for a Data Specialist to take ownership of the quality, consistency, and governance of critical…
Added 2 hours ago
C
Quality Management System Specialist
Catalent
Strathroy-Caradoc, ON · Strathroy, Ontario
- Full-time
We have an opportunity for a Quality Management System Specialist to join our team. In this role, you will maintain the company’s quality management systems to ensure compliance with Good…
Added 2 hours ago
BH
Care Coordination Specialist
BayCare Health System
St. Joseph's, NL · St Josephs, NL
- Full-time
Apply strong organizational and operational management skills to coordinate multiple high-impact workflows, supporting compliance with regulatory requirements, efficient length of stay…

CGI

Change Management Analyst

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Position Description

We are seeking a Change Management Specialist who ensures that both business and technology changes are effectively translated into operational success, with a strong focus on the people side of change.

Acting as a bridge between business stakeholders and technology teams, this role supports smooth adoption, minimizes disruption, and drives measurable improvements in efficiency, productivity, and service delivery. Transfer Agency expertise is a critical asset.

The role requires working three days per week from our/client’s downtown Toronto office.

Your future duties and responsibilities

Change Management and Adoption

Oversee and deliver change management activities across the full project lifecycle, ensuring alignment with project plans and consistent application of change practices.
Create and implement structured change plans covering communication, training, stakeholder engagement, business readiness, impact assessment, adoption tracking, and resistance management.

Business and Technology Liaison

Act as the key link between business and technology teams, ensuring alignment on objectives, scope, and delivery priorities.
Translate business needs into clear, user-focused requirements and outcomes that support operational effectiveness.
Facilitate cross-functional workshops to drive clarity, decision-making, and shared understanding across stakeholders.

Process Improvement and Operational Efficiency

Identify and lead initiatives to streamline processes, reduce inefficiencies, improve service delivery, and drive automation.
Conduct process mapping and root cause analysis, define and monitor KPIs, and embed continuous improvement and standardization across teams.

Conversion and Transformation

Lead or support end-to-end conversion initiatives, including system migrations, platform changes, and operating model transitions.
Assess business readiness and operational impacts, coordinate cutover and transition activities, and provide post-implementation hypercare support.
Ensure readiness across data, processes, and users while identifying and mitigating risks and maintaining stakeholder alignment throughout the conversion lifecycle.

Analysis and Project Delivery

Conduct impact assessments and gap analysis; use data, metrics, feedback, and lessons learned to identify trends, support business cases, and drive targeted improvements.
Lead or contribute to transformation and improvement projects from planning through execution, managing timelines, dependencies, and deliverables while driving measurable improvements in efficiency, cost, or service quality.

Stakeholder Engagement and Communication

Build and maintain strong relationships with business, operations, and technology stakeholders.
Deliver clear, targeted communications and promote a culture of continuous improvement, adaptability, and engagement.

Required Qualifications To Be Successful In This Role

Experience in change management, stakeholder engagement, and business readiness.
Experience supporting transformation, conversion, migration, and process improvement initiatives.
Ability to bridge business and technology teams and facilitate cross-functional workshops.
Experience with impact assessments, process mapping, gap analysis, and KPI tracking.
Strong communication, organizational, and project delivery skills.
Transfer Agency experience is a critical asset.

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $55,000–$105,000. This role is an existing vacancy.

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team - one of the largest IT and business consulting services firms in the world.

Apply About employer

More about this job

Responsibilities

Lead change management and adoption activities across project lifecycles, including communications, training, readiness, impact assessment, and resistance management. Liaise between business and technology teams while driving process improvements, conversions, migrations, and transformation projects through implementation and post-launch support.

Requirements

Candidates should have experience in change management, stakeholder engagement, business readiness, transformation or migration initiatives, and process improvement. They should be able to bridge business and technology teams and bring skills in impact assessment, process mapping, gap analysis, KPI tracking, communication, and project delivery; Transfer Agency experience is a critical asset.

Skills

Change Management
Stakeholder Engagement
Business Readiness
Process Improvement
Process Mapping
Impact Assessment
Gap Analysis
KPI Tracking
Project Delivery
Business And Technology Liaison
Workshop Facilitation
Conversion And Migration
Risk Mitigation
Communication
Transfer Agency

Visa sponsorship

Not detected in the job text

Keywords

Change Management
Change Plans
Stakeholder Engagement
Business Readiness
Impact Assessment
Adoption Tracking
Resistance Management
Business And Technology Alignment
Cross-Functional Workshops
Process Improvement
Process Mapping
Root Cause Analysis
KPIs
Automation
System Migrations
Platform Changes
Operating Model Transitions
Cutover
Hypercare
Gap Analysis
Business Cases
Project Delivery
Continuous Improvement
Transfer Agency
Operational Efficiency

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