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Added 8 mins ago
T
Personal Banking Associate Trainee
TD
Burnaby, BC
- Full-time
Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.
Added 8 mins ago
T
Business Succession Advisor
TD
Vancouver, BC
- Full-time
The Business Succession Advisor is responsible for providing specialized business owner and succession planning advice within an assigned Private Wealth Management territory. The role…
Added 8 mins ago
T
Personal Banking Associate
TD
Welland, ON
- Full-time
Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.
Added 8 mins ago
T
Customer Experience Associate - Westmount, Claremont
TD
Montreal, QC
- Part-time
Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.
Added 8 mins ago
T
Personal Banking Associate Trainee
TD
Victoria, BC
- Full-time
Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.
Added 8 mins ago
T
Personal Banking Associate
TD
Estevan, SK
- Full-time
Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.
Added 8 mins ago
T
Senior Personal Banker Trainee - November 5th Networking Event, Edmonton
TD
AB
- Full-time
Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.
Added 8 mins ago
T
Customer Experience Associate
TD
Vernon, BC
- Part-time
Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.
Added 8 mins ago
T
Customer Experience Associate
TD
Port Coquitlam, BC
- Part-time
Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.
Added 8 mins ago
SL
Associate Director, Investment Data - SLC Management
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
…obsessed, valuing each other, acting with speed and having an owner’s mindset. As part of our team, you play a role in fulfilling our purpose and making a difference. We offer a rewarding…
Added 8 mins ago
SM
Associate Director, Investment Data - SLC Management
SLC Management
Toronto, ON · Sun Life Toronto One York
- Full-time
…obsessed, valuing each other, acting with speed and having an owner’s mindset. As part of our team, you play a role in fulfilling our purpose and making a difference. We offer a rewarding…
Added 8 mins ago
B
Analyst, Procurement Delivery
BCI
Victoria, BC · CA Victoria
- Full-time
…first request to final signature. You will be the day-to-day owner of your vendor engagements, coordinating meetings, following up with vendors and assessment teams, and drafting and…
Added 8 mins ago
B
Procurement Delivery Lead
BCI
Victoria, BC · CA Victoria
- Full-time
…Every request gets a single front door and one accountable owner from intake to…
Added 8 mins ago
A
Information Technology - Lead Analytics Engineer, Distribution Technology
Aritzia
Delta, BC
- Full-time
Review and approve model changes and be the technical owner for specific data sub-domains
Added 8 mins ago
A
Information Technology - Senior Analytics Engineer/Analytics Engineer, Marketing & Transformation Technology
Aritzia
Vancouver, BC
- Full-time
Review and approve model changes and be the technical owner for specific data sub-domains
Added 36 mins ago
NY
Female Family Support Assistant D490 – Scarborough
NORTH YORKSHIRE CENTRE FOR INDEPENDENT LIVING
Toronto, ON · Scarborough, ON
- Internship
A car owner is a must so I can get out and about as needed.
Added 36 mins ago
SF
Senior Consultant, Digital Analytics - Simplii Financial
Simplii Financial
Toronto, ON
- Full-time
You act like an owner. You thrive when you are empowered to take the lead. You go above and beyond, deliver results, and take accountability for the quality and impact of your work.
Added 36 mins ago
H(
Analyst, Pension Accounting Operations (12 month Contract)
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON
- $71,000 to $109,000 CAD / year
- Full-time
…pension contributions function. As the primary operational owner of this area, the Analyst is accountable for ensuring the accuracy, completeness, and timeliness of contribution-related…
Added 36 mins ago
B
Analyst, Procurement Delivery
BCI
Victoria, BC
- $78,000 to $95,000 CAD / year
- Full-time
…first request to final signature. You will be the day-to-day owner of your vendor engagements, coordinating meetings, following up with vendors and assessment teams, and drafting and…
Added 36 mins ago
B
Procurement Delivery Lead
BCI
Victoria, BC
- $106,000 to $150,000 CAD / year
- Full-time
…Every request gets a single front door and one accountable owner from intake to…
Added 36 mins ago
A
Information Technology - Senior Analytics Engineer/Analytics Engineer, Marketing & Transformation Technology
Aritzia
Vancouver, BC
- Full-time
Review and approve model changes and be the technical owner for specific data sub-domains
Added 36 mins ago
E
Senior Product Support Professional
Ericsson
Ottawa, ON
- Full-time
Product and Portfolio: Product Owner or Product Manager roles translating customer needs and field insights into roadmap priorities and measurable outcomes.
Added 1 hour ago
CC
PROJECT MANAGER
Conwest Contracting
Vancouver, BC
- Full-time
Develop and maintains successful client/owner relationships on behalf of Conwest.
Added 1 hour ago
HR
Financial Accountant
HireLoft Recruitment
Toronto, ON
- $70,000 to $80,000 CAD / year
- Full-time
Support property management administration, including rent collection, owner distributions, recording rent and management fees, and liaising with third-party property managers
Added 1 hour ago
C
Client Service Representative
CIBC
Portage la Prairie, MB
- Part-time
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a…

CGI

Change Management Analyst

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Position Description

We are seeking a Change Management Specialist who ensures that both business and technology changes are effectively translated into operational success, with a strong focus on the people side of change.

Acting as a bridge between business stakeholders and technology teams, this role supports smooth adoption, minimizes disruption, and drives measurable improvements in efficiency, productivity, and service delivery. Transfer Agency expertise is a critical asset.

The role requires working three days per week from our/client’s downtown Toronto office.

Your future duties and responsibilities

Change Management and Adoption

Oversee and deliver change management activities across the full project lifecycle, ensuring alignment with project plans and consistent application of change practices.
Create and implement structured change plans covering communication, training, stakeholder engagement, business readiness, impact assessment, adoption tracking, and resistance management.

Business and Technology Liaison

Act as the key link between business and technology teams, ensuring alignment on objectives, scope, and delivery priorities.
Translate business needs into clear, user-focused requirements and outcomes that support operational effectiveness.
Facilitate cross-functional workshops to drive clarity, decision-making, and shared understanding across stakeholders.

Process Improvement and Operational Efficiency

Identify and lead initiatives to streamline processes, reduce inefficiencies, improve service delivery, and drive automation.
Conduct process mapping and root cause analysis, define and monitor KPIs, and embed continuous improvement and standardization across teams.

Conversion and Transformation

Lead or support end-to-end conversion initiatives, including system migrations, platform changes, and operating model transitions.
Assess business readiness and operational impacts, coordinate cutover and transition activities, and provide post-implementation hypercare support.
Ensure readiness across data, processes, and users while identifying and mitigating risks and maintaining stakeholder alignment throughout the conversion lifecycle.

Analysis and Project Delivery

Conduct impact assessments and gap analysis; use data, metrics, feedback, and lessons learned to identify trends, support business cases, and drive targeted improvements.
Lead or contribute to transformation and improvement projects from planning through execution, managing timelines, dependencies, and deliverables while driving measurable improvements in efficiency, cost, or service quality.

Stakeholder Engagement and Communication

Build and maintain strong relationships with business, operations, and technology stakeholders.
Deliver clear, targeted communications and promote a culture of continuous improvement, adaptability, and engagement.

Required Qualifications To Be Successful In This Role

Experience in change management, stakeholder engagement, and business readiness.
Experience supporting transformation, conversion, migration, and process improvement initiatives.
Ability to bridge business and technology teams and facilitate cross-functional workshops.
Experience with impact assessments, process mapping, gap analysis, and KPI tracking.
Strong communication, organizational, and project delivery skills.
Transfer Agency experience is a critical asset.

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $55,000–$105,000. This role is an existing vacancy.

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team - one of the largest IT and business consulting services firms in the world.

Apply About employer

More about this job

Responsibilities

Lead change management and adoption activities across project lifecycles, including communications, training, readiness, impact assessment, and resistance management. Liaise between business and technology teams while driving process improvements, conversions, migrations, and transformation projects through implementation and post-launch support.

Requirements

Candidates should have experience in change management, stakeholder engagement, business readiness, transformation or migration initiatives, and process improvement. They should be able to bridge business and technology teams and bring skills in impact assessment, process mapping, gap analysis, KPI tracking, communication, and project delivery; Transfer Agency experience is a critical asset.

Skills

Change Management
Stakeholder Engagement
Business Readiness
Process Improvement
Process Mapping
Impact Assessment
Gap Analysis
KPI Tracking
Project Delivery
Business And Technology Liaison
Workshop Facilitation
Conversion And Migration
Risk Mitigation
Communication
Transfer Agency

Visa sponsorship

Not detected in the job text

Keywords

Change Management
Change Plans
Stakeholder Engagement
Business Readiness
Impact Assessment
Adoption Tracking
Resistance Management
Business And Technology Alignment
Cross-Functional Workshops
Process Improvement
Process Mapping
Root Cause Analysis
KPIs
Automation
System Migrations
Platform Changes
Operating Model Transitions
Cutover
Hypercare
Gap Analysis
Business Cases
Project Delivery
Continuous Improvement
Transfer Agency
Operational Efficiency

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