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Added 1 hour ago
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Mitigation Manager
SearchLabs
Burlington, ON
- Full-time
Our client is a Leading Restoration Specialist in the GTA, providing 24‑hour response to the personal and property needs of homeowners and commercial businesses overcoming the devastating…
Added 1 hour ago
TH
Nurse Practitioner (Casual) - M TDB Virt Care
Trillium Health Partners
ON · ON, Canada
- Part-time
…community. The program currently delivers physician to physician support through the Seamless Care Optimizing Patient Experience (SCOPE) program; medical assessment and treatment in…
Added 2 hours ago
HR
Software Analyst
Hitachi Rail
Toronto, ON
- Full-time
…under the guidance of a Senior Software Analyst or Technical Specialist, the incumbent develops expertise in one or more subsystem functional areas and supports the delivery of high-quality…
Added 2 hours ago
HR
Software Analyst
Hitachi Rail
Toronto, ON
- Full-time
…under the guidance of a Senior Software Analyst or Technical Specialist, the incumbent develops expertise in one or more subsystem functional areas and supports the delivery of high-quality…
Added 2 hours ago
CC
Signature Programs, Relay For Life Youth Specialist
Canadian Cancer Society
New Brunswick
- Full-time
Reporting to the Manager of Relay For Life Youth (RFLY), Signature Programs, the Relay For Life Youth Specialist will work as part of the national RFLY team to actively solicit new business…
Added 3 hours ago
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People Experience Specialist - Manufacturing & Distribution
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a People Experience Specialist - Manufacturing & Distribution…
Added 3 hours ago
HR
System Design Specialist, Intermediate
Hitachi Rail
Toronto, ON
- Full-time
The System Design Specialist, Intermediate will perform system design, signaling design, analysis, modelling, and simulation activities to specify Communication-Based Train Control (CBTC)…
Added 3 hours ago
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Change Management Analyst
CGI
Toronto, ON
- Full-time
That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human…
Added 3 hours ago
HR
Technical Specialist, Senior - Vital Software
Hitachi Rail
Toronto, ON
- Full-time
The Senior Software Technical Specialist leads the design, development, integration, and testing of complex operationally critical and safety-critical software systems within the railway…
Added 3 hours ago
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Civil 3D Designer (Intermediate)
SYSTRA Canada
Toronto, ON
- Full-time
Systra is looking for a Civil 3D Design Specialist for the Cable Containment Design Team to join the new LRT Project in Ontario.
Added 4 hours ago
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Clinical Psychologist
Cheswold Park Hospital
Halifax, NS
- Part-time
…neuropsychological assessment and professional consultation and support the delivery of Cognitive Stimulation Therapy groups. Other duties include service development, research &…
Added 4 hours ago
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Technical Support Specialist - Bilingual French
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Support Specialist - Bilingual French based in…
Added 4 hours ago
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Inside Sales Specialist
iA Financial Group (Industrial Alliance)
Toronto, ON
- Full-time
Are you driven by sales support and relationship management and eager to contribute to the purpose of a company that aims to help its clients feel confident and secure about their future?
Added 5 hours ago
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Technical Support Specialist - Bilingual French
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Support Specialist - Bilingual French based in…
Added 5 hours ago
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Canada Technology Consulting - Business Platform Transformation Senior Director
Protiviti
Toronto, ON · Vancouver, BC
- Full-time
Originate and support client opportunities in partnership with sales leadership, including serving as the senior SME in pursuits, proposals, RFPs, and executive client conversations.
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Senior Mainframe Applications Developer
Citi
Mississauga, ON
- Full-time
As a Senior Mainframe Applications Developer, you will build, test, and support critical mainframe applications using COBOL, JCL, and CICS, directly shaping how Citi's technology platforms…
Added 5 hours ago
SG
Commercial Specialist, Gas & Power Insights
S&P Global
Toronto, ON
- Full-time
Work with the wider commercial team to support sales of these power market tools/applications by participating in diagnosis calls to determine the use case for the power market…
Added 5 hours ago
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Portfolio Lead
TEKsystems
Toronto, ON
- $100 to $120 CAD / hour
- Full-time
Portfolio Management Specialist: Wealth Management Technology Canada (WMTC) | Toronto, ON
Added 5 hours ago
HR
Software Analyst
Hitachi Rail
Toronto, ON
- Full-time
…under the guidance of a Senior Software Analyst or Technical Specialist, the incumbent develops expertise in one or more subsystem functional areas and supports the delivery of high-quality…
Added 5 hours ago
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Specialist, Enterprise Tax
KPMG
Vancouver, BC
- Full-time
…skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a…
Added 6 hours ago
CC
Signature Programs, Relay For Life Youth Specialist
Canadian Cancer Society
NB · New Brunswick, Canada
- Full-time
Reporting to the Manager of Relay For Life Youth (RFLY), Signature Programs, the Relay For Life Youth Specialist will work as part of the national RFLY team to actively solicit new business…
Added 6 hours ago
C
Partner Renewal Specialist - Cisco
CDW
Toronto, ON
- Full-time
The Cisco Renewal Specialist is responsible for managing and executing the end-to-end renewal lifecycle for Cisco software, services, maintenance, and subscription agreements across an…
Added 6 hours ago
S
Civil 3D Designer (Intermediate)
SYSTRA
Toronto, ON
- Full-time
Systra is looking for a Civil 3D Design Specialist for the Cable Containment Design Team to join the new LRT Project in Ontario.
Added 6 hours ago
CS
Specialist, Health & Safety
Corby Spirit and Wine Limited
Windsor, ON
- Full-time
The Health & Safety Specialist (H&S) is responsible for identifying, removing, and reducing workplace hazards and risks. This position develops and implements policies that ensure…
Added 6 hours ago
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Intermediate Fisheries Biologist
Engaged
ON · Ontario
- $70,000 to $85,000 CAD / year
- Full-time
Application Deadline: October 26, 2026 – Apply early! We’re reviewing applications as they come in.

CGI

Change Management Analyst

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Position Description

We are seeking a Change Management Specialist who ensures that both business and technology changes are effectively translated into operational success, with a strong focus on the people side of change.

Acting as a bridge between business stakeholders and technology teams, this role supports smooth adoption, minimizes disruption, and drives measurable improvements in efficiency, productivity, and service delivery. Transfer Agency expertise is a critical asset.

The role requires working three days per week from our/client’s downtown Toronto office.

Your future duties and responsibilities

Change Management and Adoption

Oversee and deliver change management activities across the full project lifecycle, ensuring alignment with project plans and consistent application of change practices.
Create and implement structured change plans covering communication, training, stakeholder engagement, business readiness, impact assessment, adoption tracking, and resistance management.

Business and Technology Liaison

Act as the key link between business and technology teams, ensuring alignment on objectives, scope, and delivery priorities.
Translate business needs into clear, user-focused requirements and outcomes that support operational effectiveness.
Facilitate cross-functional workshops to drive clarity, decision-making, and shared understanding across stakeholders.

Process Improvement and Operational Efficiency

Identify and lead initiatives to streamline processes, reduce inefficiencies, improve service delivery, and drive automation.
Conduct process mapping and root cause analysis, define and monitor KPIs, and embed continuous improvement and standardization across teams.

Conversion and Transformation

Lead or support end-to-end conversion initiatives, including system migrations, platform changes, and operating model transitions.
Assess business readiness and operational impacts, coordinate cutover and transition activities, and provide post-implementation hypercare support.
Ensure readiness across data, processes, and users while identifying and mitigating risks and maintaining stakeholder alignment throughout the conversion lifecycle.

Analysis and Project Delivery

Conduct impact assessments and gap analysis; use data, metrics, feedback, and lessons learned to identify trends, support business cases, and drive targeted improvements.
Lead or contribute to transformation and improvement projects from planning through execution, managing timelines, dependencies, and deliverables while driving measurable improvements in efficiency, cost, or service quality.

Stakeholder Engagement and Communication

Build and maintain strong relationships with business, operations, and technology stakeholders.
Deliver clear, targeted communications and promote a culture of continuous improvement, adaptability, and engagement.

Required Qualifications To Be Successful In This Role

Experience in change management, stakeholder engagement, and business readiness.
Experience supporting transformation, conversion, migration, and process improvement initiatives.
Ability to bridge business and technology teams and facilitate cross-functional workshops.
Experience with impact assessments, process mapping, gap analysis, and KPI tracking.
Strong communication, organizational, and project delivery skills.
Transfer Agency experience is a critical asset.

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $55,000–$105,000. This role is an existing vacancy.

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team - one of the largest IT and business consulting services firms in the world.

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More about this job

Responsibilities

Lead change management and adoption activities across project lifecycles, including communications, training, readiness, impact assessment, and resistance management. Liaise between business and technology teams while driving process improvements, conversions, migrations, and transformation projects through implementation and post-launch support.

Requirements

Candidates should have experience in change management, stakeholder engagement, business readiness, transformation or migration initiatives, and process improvement. They should be able to bridge business and technology teams and bring skills in impact assessment, process mapping, gap analysis, KPI tracking, communication, and project delivery; Transfer Agency experience is a critical asset.

Skills

Change Management
Stakeholder Engagement
Business Readiness
Process Improvement
Process Mapping
Impact Assessment
Gap Analysis
KPI Tracking
Project Delivery
Business And Technology Liaison
Workshop Facilitation
Conversion And Migration
Risk Mitigation
Communication
Transfer Agency

Visa sponsorship

Not detected in the job text

Keywords

Change Management
Change Plans
Stakeholder Engagement
Business Readiness
Impact Assessment
Adoption Tracking
Resistance Management
Business And Technology Alignment
Cross-Functional Workshops
Process Improvement
Process Mapping
Root Cause Analysis
KPIs
Automation
System Migrations
Platform Changes
Operating Model Transitions
Cutover
Hypercare
Gap Analysis
Business Cases
Project Delivery
Continuous Improvement
Transfer Agency
Operational Efficiency

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