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Added 2 mins ago
M
Director, Retirement Strategy
Manulife
Toronto, ON
- Full-time
Partner across GWAM, Finance, Transformation and Business Operations to drive cross-functional collaboration, monitor delivery and recommend interventions or pivots where required.
Added 2 mins ago
M
Account Executive – Canada Retirement
Manulife
Halifax, NS
- Full-time
Lead new business opportunities from initial engagement through implementation handoff.
Added 2 mins ago
E
Senior Accountant
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
We are seeking a highly motivated Senior Accountant to join our growing Finance team. Reporting to the Assistant Controller and Controller, this role offers a unique opportunity to…
Added 2 mins ago
JE
Head of Engineering, Logistics Services
Just Eat Takeaway.com
MB · AB
- Full-time
You will lead an engineering organisation of approximately 59 people across three domains: DaaS, Integrations, and Tooling. The systems your teams own determine how reliably we integrate…
Added 2 mins ago
Sr Software Dev Engineer III, RDS for Oracle
Amazon
Vancouver, BC
- Experience as a mentor, tech lead or leading an engineering team
Added 16 mins ago
TI
Senior Content Designer
TekStaff IT Solutions
Toronto, ON · Greater Toronto Area, Canada
- Contract
…including product ideation and definition, user research, feature team scoping/planning, estimating effort, design, post-launch evaluation and stakeholder…
Added 16 mins ago
V
(HRIS) Human Resources Information System Analyst
Vertage
Montreal, QC
- Contract
We are seeking an experienced HRIS Analyst to join a dynamic HR Analytics & Insights team. This role will serve as a key partner between HR, IT, and business stakeholders, supporting,…
Added 16 mins ago
R
VP, Strategy and Operations
RELX
Toronto, ON
- Full-time
The VP, Strategy and Operations acts as the Chief Procurement Officer's principal partner in developing and executing strategy and driving the transformation agenda: responsible for…
Added 16 mins ago
RG
Customer Engagement Lead
ROCKWOOL Group
Milton, ON
- Full-time
We are seeking a dynamic Customer Engagement Lead to join our Supply Chain Customer Service team. This is an in-office role with no remote option in Milton, ON.
Added 16 mins ago
B
Senior Financial Controller
BoomerangFX
Mississauga, ON
- $100,000 to $120,000 CAD / year
- Full-time
As Senior Controller, you will take ownership of the accounting function, lead the finance team’s day-to-day activities, and ensure our financial operations keep pace with our growth.
Added 16 mins ago
T
Retail Floor Supervisor - Brampton (Full-Time)
Talize
Brampton, ON
- Full-time
We are seeking a Retail Floor Supervisor who will support daily store operations and help deliver an exceptional customer experience. This role oversees merchandising standards, register…
Added 16 mins ago
EV
Business Development Representative (BDR / SDR)
Eminent Valet
Toronto, ON
- Full-time
· Engage General Managers, Directors of Operations, Rooms leaders, Front Office leaders and other relevant decision makers.
Added 17 mins ago
TI
Retail Floor Supervisor - Brampton (Full-Time)
Talize Inc / Recycling Rewards
Brampton, ON
- Full-time
We are seeking a Retail Floor Supervisor who will support daily store operations and help deliver an exceptional customer experience. This role oversees merchandising standards, register…
Added 17 mins ago
WP
Quality Manager
Wood PLC
Saskatoon, SK
- Full-time
…the Quality Management System (QMS), manages the site quality team, and ensures the effective delivery of inspection, testing, surveillance, and audit programs to support safe, compliant,…
Added 17 mins ago
WM
Now Hiring Apprentice 310T Technician
Waste Management, Inc. (WM)
Greater Napanee, ON · Napanee, ON
- Full-time
…we know skilled trades professionals are the backbone of our…
Added 17 mins ago
V
Principal Sourcing Lead
VitalBio
Oakville, ON
- Full-time
Lead supplier selection and initial qualification, design and execute RFP/RFQ processes, comparing suppliers on price, quality, lead time, compliance, and value-added capabilities…
Added 31 mins ago
B
Director of Finance And Operations
BoomerangFX
Mississauga, ON
- $120,000 to $130,000 CAD / year
- Full-time
Lead and mentor finance team members while building effective partnerships across Sales, Marketing, Customer Success, Product, and Operations.
Added 31 mins ago
G
Seasonal Retail Sales Associate - Cross Iron Mills
Gap
Rocky View No 44, AB · Rocky View County, AB
- Part-time
…If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join…
Added 31 mins ago
G
Retail Sales Associate - Kingsway Mall
Gap
Edmonton, AB
- Part-time
…If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join…
Added 46 mins ago
TN
Assistant Store Manager - Feeds' n Needs - Bridgewater
Trouw Nutrition
Bridgewater, NS
- Full-time
…elevate customer experience, drive operational excellence, and lead a team to smash targets and set new standards. If you’re ready to make an impact and grow with a company that values your…
Added 46 mins ago
G
Retail Supervisor, Full Time - Bayview Village
Gap
Toronto, ON · North York, ON
- Full-time
…If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join…
Added 46 mins ago
S
Lead Crew Hand
SUMMIT
Brooks, AB
- Internship
…individual to join the Summit Decommissioning Services (SDS) team as a Lead Crew Hand (Competition #26-07-0762). This position will be predominately field work based out of Brooks,…
Added 46 mins ago
SS
Information Technology Project Manager
Soho Square Solutions
Montreal, QC
- Contract
Manage and lead assigned projects to completion with delivery of agreed objectives
Added 47 mins ago
I
Administrative Assistant and Commissariat operator, ADB
ICAO
Montreal, QC
- Full-time
The Bureau of Administration and Services (ADB) plays a lead role in the effective and efficient administrative management of the Organization by ensuring the provision of high-quality…
Added 47 mins ago
I
Inventory and Logistics Assistant, ADB
ICAO
Montreal, QC
- Full-time
The Bureau of Administration and Services (ADB) plays a lead role in the effective and efficient administrative management of the Organization by ensuring the provision of high-quality…

CGI

Change Management Analyst

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Position Description

We are seeking a Change Management Specialist who ensures that both business and technology changes are effectively translated into operational success, with a strong focus on the people side of change.

Acting as a bridge between business stakeholders and technology teams, this role supports smooth adoption, minimizes disruption, and drives measurable improvements in efficiency, productivity, and service delivery. Transfer Agency expertise is a critical asset.

The role requires working three days per week from our/client’s downtown Toronto office.

Your future duties and responsibilities

Change Management and Adoption

Oversee and deliver change management activities across the full project lifecycle, ensuring alignment with project plans and consistent application of change practices.
Create and implement structured change plans covering communication, training, stakeholder engagement, business readiness, impact assessment, adoption tracking, and resistance management.

Business and Technology Liaison

Act as the key link between business and technology teams, ensuring alignment on objectives, scope, and delivery priorities.
Translate business needs into clear, user-focused requirements and outcomes that support operational effectiveness.
Facilitate cross-functional workshops to drive clarity, decision-making, and shared understanding across stakeholders.

Process Improvement and Operational Efficiency

Identify and lead initiatives to streamline processes, reduce inefficiencies, improve service delivery, and drive automation.
Conduct process mapping and root cause analysis, define and monitor KPIs, and embed continuous improvement and standardization across teams.

Conversion and Transformation

Lead or support end-to-end conversion initiatives, including system migrations, platform changes, and operating model transitions.
Assess business readiness and operational impacts, coordinate cutover and transition activities, and provide post-implementation hypercare support.
Ensure readiness across data, processes, and users while identifying and mitigating risks and maintaining stakeholder alignment throughout the conversion lifecycle.

Analysis and Project Delivery

Conduct impact assessments and gap analysis; use data, metrics, feedback, and lessons learned to identify trends, support business cases, and drive targeted improvements.
Lead or contribute to transformation and improvement projects from planning through execution, managing timelines, dependencies, and deliverables while driving measurable improvements in efficiency, cost, or service quality.

Stakeholder Engagement and Communication

Build and maintain strong relationships with business, operations, and technology stakeholders.
Deliver clear, targeted communications and promote a culture of continuous improvement, adaptability, and engagement.

Required Qualifications To Be Successful In This Role

Experience in change management, stakeholder engagement, and business readiness.
Experience supporting transformation, conversion, migration, and process improvement initiatives.
Ability to bridge business and technology teams and facilitate cross-functional workshops.
Experience with impact assessments, process mapping, gap analysis, and KPI tracking.
Strong communication, organizational, and project delivery skills.
Transfer Agency experience is a critical asset.

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $55,000–$105,000. This role is an existing vacancy.

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team - one of the largest IT and business consulting services firms in the world.

Apply About employer

More about this job

Responsibilities

Lead change management and adoption activities across project lifecycles, including communications, training, readiness, impact assessment, and resistance management. Liaise between business and technology teams while driving process improvements, conversions, migrations, and transformation projects through implementation and post-launch support.

Requirements

Candidates should have experience in change management, stakeholder engagement, business readiness, transformation or migration initiatives, and process improvement. They should be able to bridge business and technology teams and bring skills in impact assessment, process mapping, gap analysis, KPI tracking, communication, and project delivery; Transfer Agency experience is a critical asset.

Skills

Change Management
Stakeholder Engagement
Business Readiness
Process Improvement
Process Mapping
Impact Assessment
Gap Analysis
KPI Tracking
Project Delivery
Business And Technology Liaison
Workshop Facilitation
Conversion And Migration
Risk Mitigation
Communication
Transfer Agency

Visa sponsorship

Not detected in the job text

Keywords

Change Management
Change Plans
Stakeholder Engagement
Business Readiness
Impact Assessment
Adoption Tracking
Resistance Management
Business And Technology Alignment
Cross-Functional Workshops
Process Improvement
Process Mapping
Root Cause Analysis
KPIs
Automation
System Migrations
Platform Changes
Operating Model Transitions
Cutover
Hypercare
Gap Analysis
Business Cases
Project Delivery
Continuous Improvement
Transfer Agency
Operational Efficiency

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