Find work in Canada.

324,895 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 16 mins ago
Field Service Manager (HVACR)
Copeland
Brantford, ON
Full-time
We are seeking an experienced and dynamic Field Service Manager, to lead our Canadian Field Service organization. This leadership role is responsible for driving operational excellence,…
Added 31 mins ago
Client success manager
EXEO
NB · Chiasson Office, NB
Full-time
2+ years of experience in account management, customer success, or consulting support
Added 46 mins ago
Customer Service Learning & Development Specialist
LearningDevelopmentJobs
Toronto, ON
Full-time
…high-impact, execution-focused role responsible for delivering onboarding, nesting, and ongoing enablement for our global Customer Care organization. Partnering closely with the Sr.…
Added 1 hour ago
Resort Activities Coordinator
Fairmont Hotels & Resorts
Lake Louise, AB
Full-time
Reporting to the Resort Activities Manager, the Resort Activities Coordinator provides administrative, systems, revenue, and operational support for the Resort Activities department.
Added 1 hour ago
Lifestyle Manager (Maternity Coverage - 18 Months)
Fairmont Hotels & Resorts
Jasper, AB
Temporary
…services, activities, and resources as part of the orientation and onboarding…
Added 1 hour ago
Reservations Manager (Maternity Coverage)
Fairmont Hotels & Resorts
Banff, AB
Temporary
…Reservations team at the Castle in the Rockies. The Reservations Manager is responsible for the overall leadership and performance of the department, ensuring an exceptional booking…
Added 1 hour ago
Assistant Fairmont Gold Manager
Fairmont Hotels & Resorts
Banff, AB
Full-time
The Assistant Fairmont Gold Manager is a key operational leader responsible for the day-to-day leadership and execution of the complete Fairmont Gold operation. This role ensures consistent…
Added 1 hour ago
VIP Assistant Guest Experience Manager
Fairmont Hotels & Resorts
Lake Louise, AB
Full-time
The Assistant Guest Experience Manager supports the daily leadership of Concierge, Guest Relations, and Guest Activities while ensuring exceptional luxury service throughout the guest…
Added 1 hour ago
Assistant Guest Services Manager
Fairmont Hotels & Resorts
Whistler, BC
Full-time
As the Assistant Guest Services Manager, you will lead and manage all aspects of the Guest Services department - including Valet, Bell Services, Shuttle Operations, Ski Valet, and Bike…
Added 1 hour ago
Restaurant General Manager – The Chalet
Fairmont Hotels & Resorts
Whistler, BC
Full-time
As Restaurant General Manager – The Chalet, you will lead one of Fairmont Chateau Whistler’s most distinctive dining experiences, bringing warm alpine hospitality and exceptional service to…
Added 1 hour ago
Assistant Store Manager - Heartland Town Centre
RW&CO
Mississauga, ON
Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 1 hour ago
Assistant Restaurant Manager
Fairmont Hotels & Resorts
Calgary, AB
Full-time
We invite you to join the world of hospitality at Sheraton Suites Calgary Eau Claire as our new Assistant Restaurant Manager for Flower & Wolf. The Assistant Restaurant Manager plays a key…
Added 1 hour ago
Front End - Supervisor Full-Time @ Our Broadmead Location
Sobeys
Victoria, BC
Full-time
The front-end supervisor is required to deliver exceptional customer service at all times.
Added 1 hour ago
Manager-In-Training
Moffatt & Powell RONA 2024
Strathroy, ON
Support the retail store manager(s) efforts to maximize results within your assigned store location, learn from your team members, and help to ensure the best possible experience for each…
Added 2 hours ago
People Operations Manager (Bilingual French/English)
Discuss
Canada
Full-time
…Report. Discuss has earned top rankings by G2 for Best Results, Customer Relationships, Usability, and more for 14 consecutive quarters. We’re not slowing down any time…
Added 2 hours ago
Data Engineering, Cloud Migration & Platforms Engineer
General Motors
Markham, ON
Full-time
…data platforms that enable analytics, artificial intelligence, customer engagement, strategic planning, and other enterprise capabilities across…
Added 2 hours ago
Assistant Store Manager - Heartland Town Centre
RCL - Reitmans Canada Ltd/Ltée
Mississauga, ON
Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 3 hours ago
Assistant Restaurant Manager
SSP America
Ottawa, ON
Full-time
Join our team as an Assistant Restaurant Manager for Canal Market in the Ottawa Airport!
Added 3 hours ago
Assistant Restaurant Manager
SSP America
Ottawa, ON
Full-time
Join our team as an Assistant Restaurant Manager for Big Rig Brewing in the Ottawa Airport!
Added 3 hours ago
Head of Legal & Compliance
Mecka
Richmond Hill, ON
$150,000 to $175,000 CAD / year
Full-time
People-ops compliance: Build the compliance backbone for onboarding, policy acknowledgments, worker classification, documentation, and manager-facing employment guidance.
Added 4 hours ago
Assistant Restaurant Manager
SSP America
Richmond, BC
Full-time
We’re looking for an Assistant Restaurant Manager who thrives in high-volume environments, leads from the floor, and partners closely with both the Restaurant General Manager and Kitchen…
Added 4 hours ago
Assistant Restaurant Manager
SSP America
Richmond, BC
Full-time
We’re looking for an Assistant Restaurant Manager who thrives in high-volume environments, leads from the floor, and partners closely with both the Restaurant General Manager and Kitchen…
Added 4 hours ago
Product Manager
FanDuel
Toronto, ON
The Product Manager is responsible for the planning and execution of successful product initiatives. This includes understanding and prioritizing product and customer needs, defining…
Added 5 hours ago
Solutions Delivery Manager
Trackunit
London, ON
Full-time
Help customers embed Manager and IrisX into their systems and workflows. Keep the team focused on successful onboarding, sustained use, and measurable customer value.
Added 5 hours ago
Interim Manager (12 Month Contract)
sephora.com
Brantford, ON
Full-time
As the next Manager of Store Operations and Talent at Sephora, you will lead the people and operational functions of your store. In this key leadership role, you’ll oversee staffing and…

CGI

Chef(fe) d'équipe intégration, implantation

Montreal, QC, Canada

Job type: Full-time
Apply by: Oct 29, 2026
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

CGI Payroll Services Centre (PSC) offers all-in-one cloud-based solutions that simplify payroll and human capital management. We are proud of our strong client relationships, reflected in our exceptionally high customer satisfaction rate.

Every day, our associates help hundreds of clients process payroll for their employees across a wide range of industries. In this role, you will contribute to the success of local businesses as part of a dynamic team of more than 700 professionals serving 62,000 clients.

We are looking for a reliable and motivated individual. Are you ready to play a key role?

What's in It for You

Keep learning: we provide comprehensive paid training and ongoing payroll education specific to Canada.
Weekday daytime schedule, promoting a healthy work-life balance.

Work in an environment recognized as one of Canada's Best Workplaces.

Employee Assistance Program, health and wellness programs, comprehensive insurance coverage, and financial support for job-related studies.
Career development supported by a professional growth plan.
Access to the employee share purchase plan and profit-sharing program starting on your first day.
Benefits tailored to your needs, including flexible insurance coverage, telemedicine, and much more.

Your future duties and responsibilities

The Team Lead ensures the smooth execution of daily operational activities to maintain service continuity, achieve service level targets, and deliver a high-quality client experience. Acting as a resource person for support teams, the Team Lead oversees operational priorities, facilitates the resolution of issues affecting operations, and works closely with the Manager to optimize operations and support team members. The incumbent understands payroll concepts, terminology, and key payroll-related challenges.

Operations Management

Coordinate and monitor daily operations.
Ensure compliance with established operational procedures.
Monitor performance indicators and client service levels.
Interpret trends and identify the root causes of performance gaps based on volumes and available reports.
Identify operational issues and propose solutions.
Execute priorities and allocate work.
Perform initial troubleshooting for technical or operational issues.
Escalate incidents to the Manager when required.
Communicate important operational information, including processes, procedures, and quality standards.
Support the resolution of operational issues.
Coordinate year-end activities across different departments or business units.
Maintain the quality assurance program.
Client Experience and Quality
Support the implementation of new procedures and processes.
Provide managers with relevant information to support decision-making.
Contribute to identifying continuous improvement opportunities.
Assist in the execution of contingency plans during exceptional situations.
Maintain an understanding of policies, procedures, contractual obligations, and regulatory requirements.
Employee Support
Document and provide individual and team performance metrics.
Conduct call monitoring and prepare performance statistics.
Help maintain a collaborative and high-performing work environment.
Coordinate logistics related to onboarding new associates.
Provide first-level support to associates.

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $60,000–$100,000. This role is an existing vacancy.

Required Qualifications To Be Successful In This Role

College diploma (DEC) in Administration, Human Resources, Finance, Accounting, Information Technology, or any equivalent combination of education and relevant experience.

Minimum of three (3) years of relevant payroll experience. Payroll certification, particularly through the National Payroll Institute (Canada), is considered an asset.

Relevant experience in the implementation, integration, or transformation of payroll solutions or in a related field.

Ability to coordinate and monitor various implementation and integration activities in collaboration with internal teams and clients.
Ability to support associates in their day-to-day activities and contribute to knowledge sharing and skills development.
Strong customer service orientation and excellent analytical, organizational, planning, and problem-solving skills.
Ability to contribute to a high-quality client experience, understand client needs and expectations, and participate in resolving implementation-related challenges.
Ability to collaborate effectively with clients and stakeholders to ensure deadlines, deliverables, and requirements are met.
Ability to monitor key performance indicators related to implementation activities, identify variances, and contribute to corrective action plans.
Strong focus on results, quality, and continuous improvement.
Personal competencies: influencing leadership, customer focus, results orientation, collaboration, communication, problem-solving, organizational skills, and adaptability.
Proficiency with the Microsoft Office Suite.
Fluency in both French and English, spoken and written.
Demonstrated openness to emerging technologies, particularly artificial intelligence, and willingness to contribute to their adoption and effective use within implementation and integration activities.

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team - one of the largest IT and business consulting services firms in the world.

Apply About employer

More about this job

Responsibilities

Coordinate daily payroll operations, monitor service levels and performance indicators, resolve or escalate operational issues, and support implementation and year-end activities. Support associates through performance monitoring, onboarding coordination, knowledge sharing, and first-level assistance while contributing to quality and continuous improvement.

Requirements

Requires a college diploma in a relevant field or equivalent education and experience, at least three years of relevant payroll experience, and experience related to payroll implementation, integration, or transformation. Candidates should have strong coordination, analytical, customer service, and problem-solving skills; Microsoft Office proficiency; fluency in written and spoken French and English; and openness to adopting emerging technologies, including AI.

Skills

Payroll Operations
Implementation Coordination
Integration
Operational Management
Client Service
Performance Monitoring
Root Cause Analysis
Problem-Solving
Continuous Improvement
Quality Assurance
Team Leadership
Employee Support
Project Coordination
Microsoft Office
Communication
French and English Fluency

Benefits

Paid Training
Ongoing Payroll Education
Weekday Daytime Schedule
Employee Assistance Program
Health and Wellness Programs
Comprehensive Insurance Coverage
Financial Support for Job-Related Studies
Career Development Plan
Employee Share Purchase Plan
Profit-Sharing Program
Flexible Insurance Coverage
Telemedicine

Visa sponsorship

Not detected in the job text

Keywords

Payroll
Payroll Operations
Payroll Implementation
Payroll Integration
Payroll Transformation
Human Capital Management
Service Level Targets
Performance Indicators
Root Cause Analysis
Operational Procedures
Quality Assurance
Continuous Improvement
Client Experience
Year-End Activities
Contingency Planning
Onboarding
Knowledge Sharing
National Payroll Institute
Microsoft Office Suite
Artificial Intelligence
French
English

Report this job