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Added 5 mins ago
Senior Manager Benefits & Wellness
IG Wealth Management
MB · Manitoba, Canada
Full-time
…digital solutions to improve employee experiences, streamline operations and support the evolution of Total Rewards…
Added 5 mins ago
Senior Manager Benefits & Wellness
IG Wealth Management
ON · Ontario, Canada
Full-time
…digital solutions to improve employee experiences, streamline operations and support the evolution of Total Rewards…
Added 5 mins ago
Absence, Time Tracking & Payroll Lead, BC Health Workday
Provincial Health Services Authority
BC · British Columbia, Canada
Full-time
Reporting to the Manager, Business Function Products, the Functional Lead is responsible for providing leadership within their assigned functional area for implementation of the new BC…
Added 5 mins ago
Reman Operation Support
Epiroc
Sudbury, ON · Lively, ON
Full-time
To provide operation support to the Reman Shop Manager and Workshop Operations Manager. This position undertakes data analysis, documentation management, project research, reporting and…
Added 5 mins ago
Project Coordinator
ProFound Talent Inc.
AB · Edmonton, AB
Full-time
Support the property management side of the business as needed, assisting with coordination between tenants, field operations, and the Property Manager.
Added 6 mins ago
Corporate Parts Manager
Westerra Equipment
Abbotsford, BC
Full-time
Execute Across the Network: Work closely with Operations Managers, Parts teams, Marketing, Pricing, Sales Management, and Vendor Management to implement changes accurately and consistently.
Added 20 mins ago
Supply Chain and Planning Manager
Schneider Electric
AB · Edmonton, AB
$114,750 to $162,000 CAD / year
Full-time
Join us as our Supply Chain & Planning Manager and help ensure the right materials are available at the right time to support our customers and operations.
Added 20 mins ago
Project Manager
ProFound Talent Inc.
AB · Edmonton, AB
Full-time
For a complete position description, please visit: project manager
Added 20 mins ago
(CAN) Self Checkout Attendant
Walmart Canada
Terrace, BC
Full-time
…opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing friendly, helpful service…
Added 20 mins ago
(CAN) Self Checkout Attendant
Walmart Canada
London, ON
Full-time
…opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing friendly, helpful service…
Added 20 mins ago
Murex Integration Delivery Lead
Accenture
Toronto, ON · Montreal, QC
Full-time
…other organizations build their digital core, optimize their operations, accelerate revenue growth, and enhance citizen services - creating tangible value at speed and scale. As part of our…
Added 20 mins ago
Customer Project Manager
Roche
Laval, QC · ON · Canada DIA Field - Central
Full-time
As a Customer Project Manager in our Diagnostics Division, you will join a culture built on precision, partnership, and a shared commitment to excellence. Based in the Greater Toronto Area,…
Added 20 mins ago
Senior Manager Process Re-Engineering
RBC
Toronto, ON
Full-time
As the Senior Manager, Process Re-engineering, in Operations Process Engineering (OPE), you will report to the Director Operations Process Re-Engineering Practice & Optimization and play a…
Added 20 mins ago
Senior Manager, Corporate Card Vendor Programs
RBC
Toronto, ON
Full-time
4–7 years of progressive experience in program management, vendor management, corporate card operations, procurement, or payment systems/fintech roles
Added 20 mins ago
Senior Manager, Employee Expenses Category
RBC
Toronto, ON
Full-time
Lead the strategy and operations of RBC's corporate travel, corporate card, and employee expense applications portfolio. As the day-to-day owner of vendor relationships and expense…
Added 20 mins ago
Cook - Casual
Cogir Senior Living
East Gwillimbury, ON · Sharon Corners
Reporting to the Culinary Manager, the Cook is responsible for preparation and delivery of all foods for residents, guests and employees.
Added 20 mins ago
Associate Manager of Health & Wellness- Maternity Leave Contract
Cogir Senior Living
Calgary, AB · McKenzie Towne Retirement
Full-time
The Associate Health and Wellness Manager plays a pivotal role in our retirement residences by assuming a diverse range of responsibilities that encompass both clinical leadership and…
Added 20 mins ago
Housekeeper - WorldMark Canmore
Travel + Leisure Co.
Canmore, AB
Full-time
A Housekeeper will support general resort operations by cleaning resort units and maintaining resort quality standards. This position will promote Resort Standards and effectively provide…
Added 20 mins ago
Systems Administrator-GCGCON
Great Canadian Entertainment
Toronto, ON
Under the general direction of the Manager, Systems and Infrastructure, the Systems Administrator is responsible for the implementation, administration, maintenance, monitoring, and support…
Added 20 mins ago
Lead Civil Engineer - Transportation
GHD Group Pty Ltd
Vancouver, BC
We’re looking for a Lead Civil Engineer - Transportation to join our growing Canadian Operations. This position will be based in our Vancouver BC, Edmonton AB, or Calgary AB office. The…
Added 20 mins ago
Equipment & Fleet Manager
The Sutherland Group of Companies
Castlegar, BC
Full-time
As Equipment & Fleet Manager, you will lead the maintenance strategy, fleet reliability, and equipment performance of our growing operation. Working closely with Operations, Equipment…
Added 20 mins ago
Indigenous Relations Lead
Parsons Corporation
Kamloops, BC · Burnaby, BC
Full-time
You will serve as a senior advisor, client-facing Indigenous Relations lead, and functional manager. You will help clients and project teams navigate consultation and engagement…
Added 20 mins ago
Manager, Custodial Services - 2026-038
The Regina Exhibition Association Limited
Regina, SK
Full-time
The Manager oversees daily custodial operations, ensuring service standards are met while fostering an exceptional guest experience. This position provides leadership, develops…
Added 20 mins ago
Classroom Coordinator
University of British Columbia
Vancouver, BC · UBCV | Friedman Building (FRDM)
$4,443 to $4,668 CAD / month
Full-time
This position reports to the MPT-V Site Operations Manager. The position liaises with faculty, clinical faculty, external instructors, staff, students, the public, and vendors. The…
Added 20 mins ago
Sr. Analyst, Capital Markets & Treasury
Brookfield Asset Management
Toronto, ON · Brookfield Place
Full-time
Act as a key relationship manager for banks, financial institutions, and internal business partners, independently managing inquiries, resolving escalations, and driving issues to…

CGI

Chef(fe) d'équipe intégration, implantation

Montreal, QC, Canada

Job type: Full-time
Apply by: Oct 29, 2026
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

CGI Payroll Services Centre (PSC) offers all-in-one cloud-based solutions that simplify payroll and human capital management. We are proud of our strong client relationships, reflected in our exceptionally high customer satisfaction rate.

Every day, our associates help hundreds of clients process payroll for their employees across a wide range of industries. In this role, you will contribute to the success of local businesses as part of a dynamic team of more than 700 professionals serving 62,000 clients.

We are looking for a reliable and motivated individual. Are you ready to play a key role?

What's in It for You

Keep learning: we provide comprehensive paid training and ongoing payroll education specific to Canada.
Weekday daytime schedule, promoting a healthy work-life balance.

Work in an environment recognized as one of Canada's Best Workplaces.

Employee Assistance Program, health and wellness programs, comprehensive insurance coverage, and financial support for job-related studies.
Career development supported by a professional growth plan.
Access to the employee share purchase plan and profit-sharing program starting on your first day.
Benefits tailored to your needs, including flexible insurance coverage, telemedicine, and much more.

Your future duties and responsibilities

The Team Lead ensures the smooth execution of daily operational activities to maintain service continuity, achieve service level targets, and deliver a high-quality client experience. Acting as a resource person for support teams, the Team Lead oversees operational priorities, facilitates the resolution of issues affecting operations, and works closely with the Manager to optimize operations and support team members. The incumbent understands payroll concepts, terminology, and key payroll-related challenges.

Operations Management

Coordinate and monitor daily operations.
Ensure compliance with established operational procedures.
Monitor performance indicators and client service levels.
Interpret trends and identify the root causes of performance gaps based on volumes and available reports.
Identify operational issues and propose solutions.
Execute priorities and allocate work.
Perform initial troubleshooting for technical or operational issues.
Escalate incidents to the Manager when required.
Communicate important operational information, including processes, procedures, and quality standards.
Support the resolution of operational issues.
Coordinate year-end activities across different departments or business units.
Maintain the quality assurance program.
Client Experience and Quality
Support the implementation of new procedures and processes.
Provide managers with relevant information to support decision-making.
Contribute to identifying continuous improvement opportunities.
Assist in the execution of contingency plans during exceptional situations.
Maintain an understanding of policies, procedures, contractual obligations, and regulatory requirements.
Employee Support
Document and provide individual and team performance metrics.
Conduct call monitoring and prepare performance statistics.
Help maintain a collaborative and high-performing work environment.
Coordinate logistics related to onboarding new associates.
Provide first-level support to associates.

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $60,000–$100,000. This role is an existing vacancy.

Required Qualifications To Be Successful In This Role

College diploma (DEC) in Administration, Human Resources, Finance, Accounting, Information Technology, or any equivalent combination of education and relevant experience.

Minimum of three (3) years of relevant payroll experience. Payroll certification, particularly through the National Payroll Institute (Canada), is considered an asset.

Relevant experience in the implementation, integration, or transformation of payroll solutions or in a related field.

Ability to coordinate and monitor various implementation and integration activities in collaboration with internal teams and clients.
Ability to support associates in their day-to-day activities and contribute to knowledge sharing and skills development.
Strong customer service orientation and excellent analytical, organizational, planning, and problem-solving skills.
Ability to contribute to a high-quality client experience, understand client needs and expectations, and participate in resolving implementation-related challenges.
Ability to collaborate effectively with clients and stakeholders to ensure deadlines, deliverables, and requirements are met.
Ability to monitor key performance indicators related to implementation activities, identify variances, and contribute to corrective action plans.
Strong focus on results, quality, and continuous improvement.
Personal competencies: influencing leadership, customer focus, results orientation, collaboration, communication, problem-solving, organizational skills, and adaptability.
Proficiency with the Microsoft Office Suite.
Fluency in both French and English, spoken and written.
Demonstrated openness to emerging technologies, particularly artificial intelligence, and willingness to contribute to their adoption and effective use within implementation and integration activities.

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team - one of the largest IT and business consulting services firms in the world.

Apply About employer

More about this job

Responsibilities

Coordinate daily payroll operations, monitor service levels and performance indicators, resolve or escalate operational issues, and support implementation and year-end activities. Support associates through performance monitoring, onboarding coordination, knowledge sharing, and first-level assistance while contributing to quality and continuous improvement.

Requirements

Requires a college diploma in a relevant field or equivalent education and experience, at least three years of relevant payroll experience, and experience related to payroll implementation, integration, or transformation. Candidates should have strong coordination, analytical, customer service, and problem-solving skills; Microsoft Office proficiency; fluency in written and spoken French and English; and openness to adopting emerging technologies, including AI.

Skills

Payroll Operations
Implementation Coordination
Integration
Operational Management
Client Service
Performance Monitoring
Root Cause Analysis
Problem-Solving
Continuous Improvement
Quality Assurance
Team Leadership
Employee Support
Project Coordination
Microsoft Office
Communication
French and English Fluency

Benefits

Paid Training
Ongoing Payroll Education
Weekday Daytime Schedule
Employee Assistance Program
Health and Wellness Programs
Comprehensive Insurance Coverage
Financial Support for Job-Related Studies
Career Development Plan
Employee Share Purchase Plan
Profit-Sharing Program
Flexible Insurance Coverage
Telemedicine

Visa sponsorship

Not detected in the job text

Keywords

Payroll
Payroll Operations
Payroll Implementation
Payroll Integration
Payroll Transformation
Human Capital Management
Service Level Targets
Performance Indicators
Root Cause Analysis
Operational Procedures
Quality Assurance
Continuous Improvement
Client Experience
Year-End Activities
Contingency Planning
Onboarding
Knowledge Sharing
National Payroll Institute
Microsoft Office Suite
Artificial Intelligence
French
English

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