Customer Service Coach
- Montréal, QC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
CGI’s Payroll Services Centre (PSC) offers all-in-one cloud-based solutions that simplify payroll and human capital management. We take pride in the strong relationships we have built with our clients, which is reflected in our high client satisfaction rate.
Every day, our CGI Partners help hundreds of clients across various industries manage their employees’ payroll. In this role, you will contribute to the success of local businesses while working as part of a dynamic team of more than 700 professionals serving 62,000 clients.
We are looking for a reliable and motivated individual. Are you ready to play a key role? We’re ready for you:
Weekday, daytime schedule to support a healthy work-life balance
A workplace recognized as one of Canada’s best (Great Place to Work certification)
Employee Assistance Program, health and wellness programs, comprehensive insurance coverage, and financial assistance for job-related education
Career development supported by a professional development plan
Access to the share purchase plan and profit participation plan from day one
Benefits tailored to your needs, including a flexible insurance plan, telemedicine, and much more!
Every day, our CGI Partners help hundreds of clients across various industries manage their employees’ payroll. In this role, you will contribute to the success of local businesses while working as part of a dynamic team of more than 700 professionals serving 62,000 clients.
We are looking for a reliable and motivated individual. Are you ready to play a key role? We’re ready for you:
Weekday, daytime schedule to support a healthy work-life balance
A workplace recognized as one of Canada’s best (Great Place to Work certification)
Employee Assistance Program, health and wellness programs, comprehensive insurance coverage, and financial assistance for job-related education
Career development supported by a professional development plan
Access to the share purchase plan and profit participation plan from day one
Benefits tailored to your needs, including a flexible insurance plan, telemedicine, and much more!
More about this job
Responsibilities
The Customer Service Coach at CGI will support clients who use the Payroll Services Centre's payroll solutions. Specific duties beyond customer support are not described in the posting.
Requirements
Candidates need to be reliable and motivated, ready to play a key role on a team of more than 700 professionals.
Skills
- Customer service
- Payroll systems
- Cloud-based software
- Coaching
- Team collaboration
- Communication
Benefits
- Employee Assistance Program
- Health and wellness programs
- Comprehensive insurance coverage
- Flexible insurance plan
- Telemedicine
- Financial assistance for job-related education
- Professional development plan
- Share purchase plan
- Profit participation plan
- Great Place to Work certified workplace
Categories
- Customer Service & Support
- Technology
- Human Resources
Keywords
- Customer Service
- Coach
- Payroll
- Payroll Services
- Human Capital Management
- Cloud-based
- Client Support
- Payroll administration
- HR technology
- Timekeeping
- Benefits administration
- Customer Success
- Team coaching
- Client relations
- CGI
Perks
- Flexible hours
- Stock or equity
- Wellness program
Languages
- English