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Added 1 min ago
M
Billing Specialist
Manulife
Halifax, NS · Kitchener, ON · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
The ASO Billing Specialist is responsible for ensuring accurate and timely billing for Administrative Services Only (ASO) accounts. This role involves daily monitoring and management of…
Added 1 min ago
AM
Local Client Manager - Vancouver
A.P. Moller - Maersk
Vancouver, BC
- Full-time
We are happy to support your need for any adjustments during the application and hiring pr
Added 16 mins ago
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Accounting Operations Specialist - payables
PixMob
Montreal, QC
- Full-time
We’re looking for an Accounts Payable Operations Specialist
Added 16 mins ago
TT
Operational Performance Specialist (13921)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $91,109.2 to $113,895.6 CAD / year
- Full-time
Are you seeking a new career opportunity? We are looking for an Operational Performance Specialist, Elevating Devices to join our team!
Added 16 mins ago
CH
Information Technology Specialist
CarePoint Health Mississauga
Mississauga, ON
- Full-time
CarePoint Health is seeking a proactive, organized, and technically capable IT Specialist to support IT operations, corporate technology, digital tools, and vendor relationships.
Added 16 mins ago
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Full Time Shuttle Driver for The Revalie (University)
Voyago
Ottawa, ON
- Full-time
We support the development, work-life balance and well-being of our employees
Added 31 mins ago
RB
Banking Advisor - Aurora, Newmarket (English and/or Mandarin, Cantonese, Russian, Turkish)
Royal Bank of Canada
Bradford West Gwillimbury, ON · Newmarket, ON · Richmond Hill, ON · ON · AURORA, Ontario
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 31 mins ago
C
Senior Project Manager – Operational Systems & Digital Solutions
CIMA+
Mississauga, ON · Toronto, Ontario
- $125,440 to $172,440 CAD / year
- Full-time
Support the definition of system and application integration strategies across operational systems, enterprise applications, cloud environments, SaaS platforms, and third-party solutions
Added 46 mins ago
TO
Full Time Shuttle Driver for The Revalie (University)
Transdev Ontario Manitoba
Ottawa, ON
- Full-time
We support the development, work-life balance and well-being of our employees
Added 46 mins ago
C
Client Engagement Associate [Hourly]
CIBC
Hamilton, ON · London, ON · Eastgate Square - Hamilton
- Part-time
…leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support -…
Added 46 mins ago
SmartTrace Technical Sales Manager
Chemelex
Edmonton, AB · Kitchener, ON · Quinte West, ON
Initially provide specialist technical-sales support outside NAM when required and share market feedback with SmartTrace product development.
Added 1 hour ago
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ERP Training Specialist (Contract)
Startec
Calgary, AB
- Full-time
We serve as specialist partners expanding the expertise and capacity of industrial operators, new project development teams, engineering firms, and equipment manufacturers.
Added 1 hour ago
Admissions Processing Specialist
Simon Fraser University
Burnaby, BC
…classified, processed accurately, and reviewed in a timely manner to support the attainment of institutional enrollment goals. The role serves as a primary point of contact for prospective…
Added 1 hour ago
Admissions Processing Specialist
Simon Fraser University
Burnaby, BC
…classified, processed accurately, and reviewed in a timely manner to support the attainment of institutional enrollment goals. The role serves as a primary point of contact for prospective…
Added 1 hour ago
Pension and Benefits Specialist
UFA Co-operative Ltd.
Calgary, AB
We are growing and are currently seeking a detail-oriented and service-focused Pension Specialist to support the administration, governance, and continuous improvement of the organization's…
Added 1 hour ago
HR
Functional Specialist , SAP - MM & SCS
Hitachi Rail
Toronto, ON
- Full-time
This Information Systems position is responsible for planning, project management, coordination and functional support of all HR Canada domains primarily, in the area of SAP Financial and…
Added 1 hour ago
HR
ITV Specialist Intern (Winter 2027, 12 months)
Hitachi Rail
Toronto, ON
- $23 to $30 CAD / hour
- Full-time
The IITV specialist Internr with foundational experience in Python & Perl to support test automation efforts across large-scale software delivery projects. This role is ideal for candidates…
Added 1 hour ago
HR
Intern Safety Specialist (Fall 2027, 8-12 months)
Hitachi Rail
Toronto, ON
- $23 to $30 CAD / hour
- Full-time
A chance to build your career with a global leader driving digital transformation and innovation that helps support sustainable future
Added 1 hour ago
C
Senior Project Manager – Operational Systems & Digital Solutions
CIMA+
Toronto, ON
- $125,440 to $172,440 CAD / year
- Full-time
Support the definition of system and application integration strategies across operational systems, enterprise applications, cloud environments, SaaS platforms, and third-party solutions
Added 1 hour ago
C
Senior Project Manager – Operational Systems & Digital Solutions
CIMA+
Mississauga, ON
- $125,440 to $172,440 CAD / year
- Full-time
Support the definition of system and application integration strategies across operational systems, enterprise applications, cloud environments, SaaS platforms, and third-party solutions
Added 1 hour ago
ZS
AI -Senior Mobile Engineering Specialist
Zodiac Solutions, Inc
Montreal, QC
- Full-time
looking to hire a Senior Mobile Engineering Specialist who will join the global team of mobile engineers and developers responsible for enabling the mobile technologies that power the…
Added 1 hour ago
EC
Application Specialist, Federal Sector Services
Esri Canada
Kingston, ON
- $86,900 to $103,200 CAD / year
- Full-time
A day in the life of an Application Specialist at Esri Canada:
Added 1 hour ago
H
Spécialiste en appels d’offres / Tendering Specialist
Hitachi
Quebec, QC · (HE)Office_QC, Quebec City
- Full-time
In this role, you will support Engineering Sales activities by contributing to tendering, quotation, and bid preparation within the power industry. You will work closely with the Canadian…
Added 1 hour ago
C
Bid Manager
CDW
Toronto, ON
- Full-time
Gather opportunity intelligence and assess win probability to support an informed bid/no-bid decision with the Account Manager, solutions and sales leadership.
Added 1 hour ago
Business Application Specialist, Training & Change Management - Toronto, ON
Scotiabank
Toronto, ON
…a more efficient and technology-enabled field. The Business Application Specialist (BAS) serves as a conduit between technology and business, ensuring that tools are not just used, but used…

CGI

Desktop Support Technician

MB, Canada
Manitoba, Canada, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Position Description

Work Location: Moose Jaw SK and/or Southport MB

Are you an experienced Desktop Support Technician ready to tackle their next challenge like supporting a team of executives and their assistants? CGI is looking for a talented individual to join the team! If you are highly self motivated, organized, and love problem solving we might be looking for you. Bring your Desktop experience to the table and make a difference with our client today.

Your future duties and responsibilities

As a Desktop Support Specialist on our team, you will be working on all Desktop related requests and incidents within an aviation training environment. This role will require you to have strong communication, coordination, and troubleshooting skills that can be applied to your daily workload. If you are an experienced Desktop Support Technician are a natural leader and not afraid to interface with Executives, love working on a tight knit team, and interacting with others to resolve complex problems we want to hear from you. Your responsibilities will include:

Managing workload of requests and incidents in ServiceNow ensuring we meet our expected service levels
Ensuring adequate levels of inventory in stock pools and putting in requests to procure more equipment when minimums are reached
Supporting end users both on site and remotely leveraging remote desktop tools
Troubleshooting all hardware and software issues, coordinating with third party vendors for any hardware that requires in warranty parts replacement
Install operating systems and build/rebuild workstations
Create, review, and maintain key process documents to support operations
Support level 3 teams for complex issue resolution
Manage the support of all Executives and their Assistants
Provide Smart hands support during business hours and after business hours for Network and Infrastructure teams as needed
Support meeting room conferencing equipment and provide assistance for any setups or demonstrations

Required Qualifications To Be Successful In This Role

Essential Qualifications:

Proven experience as a Desktop Support Technician
Experience imaging new stock and reimaging stock to return to inventory
Experience supporting meeting room conferencing equipment (configuration, setup, troubleshooting)
Management of IT assets in ServiceNow CMDB
Experience with Microsoft Active Directory, Azure Active Directory, Office 365, Microsoft Exchange, iOS
Secret Clearance or Eligibility for Secret Clearance

Desired Qualification:

Independent worker that has the ability to prioritize tasks without supervision
Team player that has the willingness to work with peers and manage group workloads
Experience working in the aviation sector / corporate enterprise environment
Natural leader that continuously looks at process improvement

Professional Attributes:

Highly organized individual with strong communication skills, able to translate technical terminology into simple language for understanding
Willingness to work on site at the Client's office (three days per week and subject to potential increase in days in the future)
Process improvement oriented (find the root cause of the issue)

Education and Certification

Bachelor's degree with a focus on Information Technology/Communications, or equivalent working experience

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $50,000–$85,000. This role is an existing vacancy.

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team - one of the largest IT and business consulting services firms in the world.

Apply About employer

More about this job

Responsibilities

Manage desktop support requests and incidents through ServiceNow, provide on-site and remote troubleshooting, maintain equipment inventory, and install or rebuild workstations. Support executives, meeting room conferencing, and infrastructure teams, while documenting processes and coordinating with vendors and higher-level support teams.

Requirements

Candidates should have proven desktop support experience, including workstation imaging, conferencing equipment support, ServiceNow asset management, and experience with Microsoft Active Directory, Azure Active Directory, Office 365, Exchange, and iOS. The role also requires strong communication and organizational skills, the ability to work independently and collaboratively, and Secret clearance or eligibility; a bachelor's degree in IT or communications, or equivalent experience, is specified.

Skills

Desktop Support
Incident Management
ServiceNow
IT Asset Management
Hardware Troubleshooting
Software Troubleshooting
Operating System Installation
Workstation Imaging
Active Directory
Azure Active Directory
Office 365
Microsoft Exchange
iOS Support
Meeting Room Conferencing Support
Remote Desktop Support
Inventory Management

Visa sponsorship

Not detected in the job text

Keywords

Desktop Support
ServiceNow
ServiceNow CMDB
Incident Management
IT Asset Management
Inventory Management
Workstation Imaging
Operating System Installation
Hardware Troubleshooting
Software Troubleshooting
Remote Desktop Tools
Active Directory
Azure Active Directory
Office 365
Microsoft Exchange
iOS
Meeting Room Conferencing
Third-Party Vendor Coordination
Level 3 Support
Smart Hands Support
Network Support
Infrastructure Support
Secret Clearance
Aviation Training
Process Improvement

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