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Added 6 mins ago
SO
Software Quality Assurance Specialist (BC-Hybrid)
Square One Insurance Services
Vancouver, BC
- $67,000 to $76,000 CAD / year
- Full-time
As we keep growing across Canada, we’re adding another Quality Assurance Specialist to our team to make sure every release lives up to our standards. A pricing rule, a policy wording or a…
Added 6 mins ago
NN
1.0 LTO Parry Sound Intermediate School
Near North District School Board
Parry Sound, ON
- Full-time
Evidence of on-going professional development, including technology integration for teaching/learning and assessment
Added 6 mins ago
UA
IT Support & Security Specialist
Urban Academy
New Westminster, BC
- Full-time
The IT Support & Security Specialist plays a dual role in ensuring the stability of IT systems while maintaining cybersecurity across the organization. This position is responsible for…
Added 21 mins ago
D
Sales Manager - Home Envelope Products
Dakwakada
Whitehorse, YT
- Full-time
Ensure customer information and requirements are accurately captured to support efficient quotation preparation and order processing.
Added 21 mins ago
AM
Local Client Manager - Vancouver
A.P. Moller - Maersk
Vancouver, BC
- Full-time
Manage by influence resources that do not report to this position (e.g., Program Manager; Logistics Specialist; Customer Service teams)
Added 35 mins ago
GT
Communications Specialist
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $55 to $60 CAD / hour
- Contract
This Communications Specialist role supports the Chief Information Security Officer (CISO) function within a collaborative, five-person team in the Global Security and Defence business…
Added 35 mins ago
NW
Sales Manager
Northerm Windows & Doors
Vancouver, BC
- $90,000 to $100,000 CAD / year
- Full-time
Ensure customer information and requirements are accurately captured to support efficient quotation preparation and order processing.
Added 35 mins ago
TT
Operational Performance Specialist (13921)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $91,109.2 to $113,895.6 CAD / year
- Full-time
Salary Information: $91,109.20 - $ 113,895.60
Added 35 mins ago
CH
Information Technology Specialist
CarePoint Health Mississauga
Mississauga, ON
- Full-time
CarePoint Health is seeking a proactive, organized, and technically capable IT Specialist to support IT operations, corporate technology, digital tools, and vendor relationships.
Added 35 mins ago
NB
Senior Data Engineer
National Bank of Canada
Montreal, QC
- Full-time
…projects team at National Bank means serving as a Data Analytics Specialist. This position allows you to have a positive impact on our organisation thanks to your expertise in engineering,…
Added 51 mins ago
ML
Reliability Planner
Maple Leaf Foods Inc.
Hamilton, ON · Hannon, Ontario
- $71,000 to $103,000 CAD / year
- Full-time
We use Artificial Intelligence (AI) tools to support parts of our recruitment process. AI does not make hiring decisions; all decisions are made by human reviewers.
Added 51 mins ago
VE
Customer Fulfillment Representative
Veolia Environnement SA
Oakville, ON
- Full-time
…invoicing and billing issues. In this role, you will act as support to the Customer Fulfillment Specialist in your assigned region. To be effective in this role, you will build and…
Added 51 mins ago
C
Senior Project Manager – Operational Systems & Digital Solutions
CIMA+
Mississauga, ON · Toronto, Ontario
- $125,440 to $172,440 CAD / year
- Full-time
We are specifically looking for a senior professional with experience in technology systems and digital solutions that directly support physical operations, infrastructure and operational…
Added 1 hour ago
C
Client Engagement Associate [Hourly]
CIBC
Hamilton, ON · London, ON · Eastgate Square - Hamilton
- Part-time
…leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support -…
Added 1 hour ago
SmartTrace Technical Sales Manager
Chemelex
Edmonton, AB · Kitchener, ON · Quinte West, ON
Initially provide specialist technical-sales support outside NAM when required and share market feedback with SmartTrace product development.
Added 1 hour ago
HR
Functional Specialist , SAP - MM & SCS
Hitachi Rail
Toronto, ON
- Full-time
This Information Systems position is responsible for planning, project management, coordination and functional support of all HR Canada domains primarily, in the area of SAP Financial and…
Added 1 hour ago
C
Senior Project Manager – Operational Systems & Digital Solutions
CIMA+
Toronto, ON
- $125,440 to $172,440 CAD / year
- Full-time
We are specifically looking for a senior professional with experience in technology systems and digital solutions that directly support physical operations, infrastructure and operational…
Added 1 hour ago
C
Senior Project Manager – Operational Systems & Digital Solutions
CIMA+
Mississauga, ON
- $125,440 to $172,440 CAD / year
- Full-time
We are specifically looking for a senior professional with experience in technology systems and digital solutions that directly support physical operations, infrastructure and operational…
Added 1 hour ago
V|
Customer Fulfillment Representative
Veolia | Water Tech
Oakville, ON
- Full-time
…invoicing and billing issues. In this role, you will act as support to the Customer Fulfillment Specialist in your assigned region. To be effective in this role, you will build and…
Added 1 hour ago
C
Senior Bilingual Talent Acquisition Specialist (People and Culture) (Telework/Hybrid)
CBC/Radio-Canada
Montreal, QC
- Full-time
As a Senior Bilingual Talent Acquisition Specialist reporting to the Manager of Talent Acquisition in Montreal, you will play a key role in supporting the organization’s various business…
Added 1 hour ago
EC
Application Specialist, Federal Sector Services
Esri Canada
Kingston, ON
- $86,900 to $103,200 CAD / year
- Full-time
Post-secondary degree or diploma in computer science, engineering, geography, GIS, information technology, or related field.
Added 1 hour ago
H
Spécialiste en appels d’offres / Tendering Specialist
Hitachi
Quebec, QC · (HE)Office_QC, Quebec City
- Full-time
…organization, your role will help enable reliable project execution, support customer confidence, and contribute to the quality and performance of power solutions delivered to the market.…
Added 1 hour ago
MC
Advisor Experience Specialist
Meridian Credit Union
Toronto, ON · Etobicoke, ON
- Full-time
The role: The Advisor Experience Specialist supports advisors and Wealth leaders by providing practical coaching, onboarding support, field enablement and reinforcement of tools and best…
Added 1 hour ago
A
Digital Change Specialist
AECOM
Mississauga, ON
- $70,000 to $120,000 CAD / year
- Full-time
AECOM Mississauga is hiring a Digital Change Specialist to support a major infrastructure program.
Added 2 hours ago
VB
Spec, Planning & Business Partnership - Finance
Vale Base Metals
Toronto, ON
- Full-time
We are currently seeking an IT Specialist – Finance to join our Information Technology team in Toronto, Ontario.

CGI

Desktop Support Technician

MB, Canada
Manitoba, Canada, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Position Description

Work Location: Moose Jaw SK and/or Southport MB

Are you an experienced Desktop Support Technician ready to tackle their next challenge like supporting a team of executives and their assistants? CGI is looking for a talented individual to join the team! If you are highly self motivated, organized, and love problem solving we might be looking for you. Bring your Desktop experience to the table and make a difference with our client today.

Your future duties and responsibilities

As a Desktop Support Specialist on our team, you will be working on all Desktop related requests and incidents within an aviation training environment. This role will require you to have strong communication, coordination, and troubleshooting skills that can be applied to your daily workload. If you are an experienced Desktop Support Technician are a natural leader and not afraid to interface with Executives, love working on a tight knit team, and interacting with others to resolve complex problems we want to hear from you. Your responsibilities will include:

Managing workload of requests and incidents in ServiceNow ensuring we meet our expected service levels
Ensuring adequate levels of inventory in stock pools and putting in requests to procure more equipment when minimums are reached
Supporting end users both on site and remotely leveraging remote desktop tools
Troubleshooting all hardware and software issues, coordinating with third party vendors for any hardware that requires in warranty parts replacement
Install operating systems and build/rebuild workstations
Create, review, and maintain key process documents to support operations
Support level 3 teams for complex issue resolution
Manage the support of all Executives and their Assistants
Provide Smart hands support during business hours and after business hours for Network and Infrastructure teams as needed
Support meeting room conferencing equipment and provide assistance for any setups or demonstrations

Required Qualifications To Be Successful In This Role

Essential Qualifications:

Proven experience as a Desktop Support Technician
Experience imaging new stock and reimaging stock to return to inventory
Experience supporting meeting room conferencing equipment (configuration, setup, troubleshooting)
Management of IT assets in ServiceNow CMDB
Experience with Microsoft Active Directory, Azure Active Directory, Office 365, Microsoft Exchange, iOS
Secret Clearance or Eligibility for Secret Clearance

Desired Qualification:

Independent worker that has the ability to prioritize tasks without supervision
Team player that has the willingness to work with peers and manage group workloads
Experience working in the aviation sector / corporate enterprise environment
Natural leader that continuously looks at process improvement

Professional Attributes:

Highly organized individual with strong communication skills, able to translate technical terminology into simple language for understanding
Willingness to work on site at the Client's office (three days per week and subject to potential increase in days in the future)
Process improvement oriented (find the root cause of the issue)

Education and Certification

Bachelor's degree with a focus on Information Technology/Communications, or equivalent working experience

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $50,000–$85,000. This role is an existing vacancy.

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team - one of the largest IT and business consulting services firms in the world.

Apply About employer

More about this job

Responsibilities

Manage desktop support requests and incidents through ServiceNow, provide on-site and remote troubleshooting, maintain equipment inventory, and install or rebuild workstations. Support executives, meeting room conferencing, and infrastructure teams, while documenting processes and coordinating with vendors and higher-level support teams.

Requirements

Candidates should have proven desktop support experience, including workstation imaging, conferencing equipment support, ServiceNow asset management, and experience with Microsoft Active Directory, Azure Active Directory, Office 365, Exchange, and iOS. The role also requires strong communication and organizational skills, the ability to work independently and collaboratively, and Secret clearance or eligibility; a bachelor's degree in IT or communications, or equivalent experience, is specified.

Skills

Desktop Support
Incident Management
ServiceNow
IT Asset Management
Hardware Troubleshooting
Software Troubleshooting
Operating System Installation
Workstation Imaging
Active Directory
Azure Active Directory
Office 365
Microsoft Exchange
iOS Support
Meeting Room Conferencing Support
Remote Desktop Support
Inventory Management

Visa sponsorship

Not detected in the job text

Keywords

Desktop Support
ServiceNow
ServiceNow CMDB
Incident Management
IT Asset Management
Inventory Management
Workstation Imaging
Operating System Installation
Hardware Troubleshooting
Software Troubleshooting
Remote Desktop Tools
Active Directory
Azure Active Directory
Office 365
Microsoft Exchange
iOS
Meeting Room Conferencing
Third-Party Vendor Coordination
Level 3 Support
Smart Hands Support
Network Support
Infrastructure Support
Secret Clearance
Aviation Training
Process Improvement

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