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Added 3 mins ago
AI
Oracle AWS Cloud DBA – Migration & Amazon RDS Specialist
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
Partner with infrastructure and cloud teams to design, test, and execute on-premises to AWS cloud database migrations.
Added 3 mins ago
I
Quality Specialist I (Day Shift)
Integra
Harrow, ON
- Full-time
The Quality Specialist I is responsible for ensuring compliance with working drawings, specifications, processes, standards and best practices.
Added 3 mins ago
B&
Civil Engineer - Water
Black & Veatch
Markham, ON
- $115,280 to $192,140 CAD / year
- Full-time
Focus on large-scale water and wastewater infrastructure projects with a focus on the delivery of projects by leading significant portions of a variety of facilities throughout the cycle of…
Added 4 mins ago
Senior Commercial Engineer
Gibson Energy
AB · Calgary, AB
Coordinates internal and external technical resources within authority, applies relevant requirements and obtains appropriate assurance or specialist support.
Added 18 mins ago
T&
Associate Director
Turner & Townsend
Toronto, ON
- Full-time
Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership…
Added 33 mins ago
U
Cloud Infrastructure Specialist
UST
ON · Ontario, Canada
- Full-time
Seeking an experienced Cloud Infrastructure Specialist to manage, support, and optimize enterprise cloud and infrastructure environments, ensuring high availability, security, scalability,…
Added 33 mins ago
C
Specialist Software Development-CA
CN
Quebec, QC
- Full-time
…development, implementation and support of the application. The specialist leverages modern software tools, including AI-assisted development technologies, to optimize coding efficiency,…
Added 33 mins ago
PG
Lab Systems Support Specialist
Pacer Group
Charlottetown, PE
- $23 to $25 CAD / hour
- Contract
Job Title: Laboratory Software Administrator / Lab Systems Support Specialist
Added 33 mins ago
K
Senior Electrical Designer
Kleinfelder
Calgary, AB
- Full-time
…our clients’ transportation, water, energy, and other private infrastructure. As a responsive, cross-disciplinary team of bright, curious, and innovative problem-solvers, we are dedicated…
Added 33 mins ago
SC
Rail Maintenance Facility Director – Engineering Services
SYSTRA Canada
Toronto, ON
- Full-time
Provide strategic technical leadership, engineering governance and specialist oversight for Rail Maintenance Facilities (RMF), yards and depot infrastructure across the Metrolinx capital…
Added 33 mins ago
K
Senior Electrical Designer
Kleinfelder
AB · Edmonton, AB
- Full-time
…our clients’ transportation, water, energy, and other private infrastructure. As a responsive, cross-disciplinary team of bright, curious, and innovative problem-solvers, we are dedicated…
Added 33 mins ago
R
Junior Specialist, Real Estate Transactions (T & I) (Telework/Hybrid)
Radio-Canada
Montreal, QC
- Full-time
Technology & Infrastructure (T&I) is the backbone and the future-forward arm of CBC/Radio-Canada. Our purpose is to constantly innovate to evolve and maintain the Corporation’s technology…
Added 1 hour ago
F
Technical Co-founder - AI for Automotive Retail
FutureSight
Canada
- Full-time
This isn't a weekend's worth of CRUD. Think dozens of specialist agents organized into a handful of coordinated workflows, sharing one memory, each one earning the right to act on its own…
Added 1 hour ago
GI
Mechanical Field Engineer
Green Infrastructure Partners
Paradise, NL · St. John's, NL · Topsail Rd, Paradise, NL
- Full-time
Coordinate mechanical subcontractors, suppliers, equipment vendors, testing agencies, and specialist service providers to align field activities and resolve issues. Direct supervision of…
Added 1 hour ago
GI
Electrical Field Engineer
Green Infrastructure Partners
Paradise, NL · St. John's, NL · Topsail Rd, Paradise, NL
- Full-time
Join the Green Infrastructure Partners team, where quality, collaboration, and exceptional service are at the core of everything we do. As one of Canada’s leading construction and…
Added 1 hour ago
F
Technical Co-founder - AI for Automotive Retail
FutureSight
Canada
- Full-time
This isn't a weekend's worth of CRUD. Think dozens of specialist agents organized into a handful of coordinated workflows, sharing one memory, each one earning the right to act on its own…
Added 1 hour ago
T&
Associate Director
Turner & Townsend
Toronto, ON
- Full-time
Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership…
Added 1 hour ago
HI
Project Manager | HRBrain
HRbrain Inc.
Mississauga, ON
- Contract
We are seeking a Project Manager and Principal Agile Delivery Specialist with an unparalleled 30 years of IT experience, including a remarkable 17-year journey within the Telecommunications…
Added 1 hour ago
SB
Information Technology Support Technician
Sharp Brains
Windsor, ON
- $3,500 to $4,400 CAD / month
- Full-time
We are looking for an End User Computing (EUC) Support Specialist to provide Level 1 IT support and assist with end-user account, device, and application management. The ideal candidate…
Added 1 hour ago
E
Senior Water & Wastewater Engineer
Englobe
Regina, SK
- Full-time
…work-life balance is perfect for my family. - Digital Marketing…
Added 1 hour ago
F
IT Onsite Specialist - Vancouver
FLSmidth
Vancouver, BC
- Full-time
The IT Onsite Support Specialist provides hands-on Level 2 IT support at assigned business locations, serving as the local extension of Global IT teams. The role is responsible for…
Added 2 hours ago
C
Junior Specialist, Real Estate Transactions (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Montreal, QC
- Full-time
Technology & Infrastructure (T&I) is the backbone and the future-forward arm of CBC/Radio-Canada. Our purpose is to constantly innovate to evolve and maintain the Corporation’s technology…
Added 2 hours ago
Industrial Systems Infrastructure Specialist
Gibson Energy
AB · Calgary, AB
The Industrial Systems Infrastructure Specialist will specialize in the administration, support and maintenance of Gibson Energy’s Industrial Systems infrastructure, industrial control…
Added 2 hours ago
Senior Specialist, Cloud Infrastructure Operations Engineering
CMHC - SCHL
Ottawa, ON · Toronto, ON · Montreal, QC
Join the Technology and Business Transformation team in the Senior Specialist, Cloud Infrastructure Operations Engineering position. In this position, you will be responsible for…
Added 2 hours ago
RI
VMware Specialist
Raas Infotek
AB · Alberta, Canada
- Contract
…initiatives and some operational requirements we require an Infrastructure Architect/Implementer to assist with our design and upgrade implementation of VMware. The accountabilities of this…

CGI

Desktop Support Technician

MB, Canada
Manitoba, Canada, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Position Description

Work Location: Moose Jaw SK and/or Southport MB

Are you an experienced Desktop Support Technician ready to tackle their next challenge like supporting a team of executives and their assistants? CGI is looking for a talented individual to join the team! If you are highly self motivated, organized, and love problem solving we might be looking for you. Bring your Desktop experience to the table and make a difference with our client today.

Your future duties and responsibilities

As a Desktop Support Specialist on our team, you will be working on all Desktop related requests and incidents within an aviation training environment. This role will require you to have strong communication, coordination, and troubleshooting skills that can be applied to your daily workload. If you are an experienced Desktop Support Technician are a natural leader and not afraid to interface with Executives, love working on a tight knit team, and interacting with others to resolve complex problems we want to hear from you. Your responsibilities will include:

Managing workload of requests and incidents in ServiceNow ensuring we meet our expected service levels
Ensuring adequate levels of inventory in stock pools and putting in requests to procure more equipment when minimums are reached
Supporting end users both on site and remotely leveraging remote desktop tools
Troubleshooting all hardware and software issues, coordinating with third party vendors for any hardware that requires in warranty parts replacement
Install operating systems and build/rebuild workstations
Create, review, and maintain key process documents to support operations
Support level 3 teams for complex issue resolution
Manage the support of all Executives and their Assistants
Provide Smart hands support during business hours and after business hours for Network and Infrastructure teams as needed
Support meeting room conferencing equipment and provide assistance for any setups or demonstrations

Required Qualifications To Be Successful In This Role

Essential Qualifications:

Proven experience as a Desktop Support Technician
Experience imaging new stock and reimaging stock to return to inventory
Experience supporting meeting room conferencing equipment (configuration, setup, troubleshooting)
Management of IT assets in ServiceNow CMDB
Experience with Microsoft Active Directory, Azure Active Directory, Office 365, Microsoft Exchange, iOS
Secret Clearance or Eligibility for Secret Clearance

Desired Qualification:

Independent worker that has the ability to prioritize tasks without supervision
Team player that has the willingness to work with peers and manage group workloads
Experience working in the aviation sector / corporate enterprise environment
Natural leader that continuously looks at process improvement

Professional Attributes:

Highly organized individual with strong communication skills, able to translate technical terminology into simple language for understanding
Willingness to work on site at the Client's office (three days per week and subject to potential increase in days in the future)
Process improvement oriented (find the root cause of the issue)

Education and Certification

Bachelor's degree with a focus on Information Technology/Communications, or equivalent working experience

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $50,000–$85,000. This role is an existing vacancy.

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team - one of the largest IT and business consulting services firms in the world.

Apply About employer

More about this job

Responsibilities

Manage desktop support requests and incidents through ServiceNow, provide on-site and remote troubleshooting, maintain equipment inventory, and install or rebuild workstations. Support executives, meeting room conferencing, and infrastructure teams, while documenting processes and coordinating with vendors and higher-level support teams.

Requirements

Candidates should have proven desktop support experience, including workstation imaging, conferencing equipment support, ServiceNow asset management, and experience with Microsoft Active Directory, Azure Active Directory, Office 365, Exchange, and iOS. The role also requires strong communication and organizational skills, the ability to work independently and collaboratively, and Secret clearance or eligibility; a bachelor's degree in IT or communications, or equivalent experience, is specified.

Skills

Desktop Support
Incident Management
ServiceNow
IT Asset Management
Hardware Troubleshooting
Software Troubleshooting
Operating System Installation
Workstation Imaging
Active Directory
Azure Active Directory
Office 365
Microsoft Exchange
iOS Support
Meeting Room Conferencing Support
Remote Desktop Support
Inventory Management

Visa sponsorship

Not detected in the job text

Keywords

Desktop Support
ServiceNow
ServiceNow CMDB
Incident Management
IT Asset Management
Inventory Management
Workstation Imaging
Operating System Installation
Hardware Troubleshooting
Software Troubleshooting
Remote Desktop Tools
Active Directory
Azure Active Directory
Office 365
Microsoft Exchange
iOS
Meeting Room Conferencing
Third-Party Vendor Coordination
Level 3 Support
Smart Hands Support
Network Support
Infrastructure Support
Secret Clearance
Aviation Training
Process Improvement

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