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Added 5 mins ago
D
Sales Manager - Home Envelope Products
Dakwakada
Whitehorse, YT
- Full-time
Work with the Digital Marketing Specialist to evaluate the quality of marketing-generated leads and improve the process for converting inquiries into sales opportunities.
Added 5 mins ago
BB
Seasonal Retail Associate
Best Buy Canada
Canada
- Part-time
Online Order Pick-Up Specialist: Prepare and package online orders to make holiday shopping a breeze for our customers!
Added 5 mins ago
AM
Local Client Manager - Vancouver
A.P. Moller - Maersk
Vancouver, BC
- Full-time
Manage by influence resources that do not report to this position (e.g., Program Manager; Logistics Specialist; Customer Service teams)
Added 19 mins ago
P
Accounting Operations Specialist - payables
PixMob
Montreal, QC
- Full-time
We’re looking for an Accounts Payable Operations Specialist
Added 19 mins ago
VC
Senior Talent Acquisition Advisor (Defence and Aerospace)
VTRAC Consulting Corporation (WBE)
Toronto, ON · Greater Toronto Area, Canada
- $80 to $90 CAD / hour
- Part-time
Advise on defence and aerospace roles across engineering, manufacturing, maintenance, operations, management and specialist technical functions.
Added 19 mins ago
NA
AIRCRAFT DATA SPECIALIST
Naval Air Warfare Center Training Systems Division (NAWCTSD)
Cherry Point, AB
- Full-time
You will serve as a Aircraft Data Specialist in the Commanding Officer of FLTREADCEN EAST.
Added 19 mins ago
NA
INFORMATION TECHNOLOGY SPECIALIST (NETWORK)
Naval Air Warfare Center Training Systems Division (NAWCTSD)
Cherry Point, AB
- Full-time
You will serve as an INFORMATION TECHNOLOGY SPECIALIST (NETWORK) in the COMMAND OPERATIONS DEPARTMENT, INFORMATION SYSTEMS DIVISION, NETWORK MANAGEMENT BRANCH of FLTREADCEN EAST.
Added 19 mins ago
GT
Communications Specialist
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $55 to $60 CAD / hour
- Contract
This Communications Specialist role supports the Chief Information Security Officer (CISO) function within a collaborative, five-person team in the Global Security and Defence business…
Added 19 mins ago
NB
Residential Financing Specialist
National Bank of Canada
Bathurst, NB
- Full-time
a Residential Financing Specialist at National Bank means making a real
Added 19 mins ago
NW
Sales Manager
Northerm Windows & Doors
Vancouver, BC
- $90,000 to $100,000 CAD / year
- Full-time
Work with the Digital Marketing Specialist to evaluate the quality of marketing-generated leads and improve the process for converting inquiries into sales opportunities.
Added 19 mins ago
NB
Residential Financing Specialist
National Bank of Canada
Quebec, QC
- Temporary
a Residential Financing Specialist at National Bank means
Added 19 mins ago
RI
Vmware Consultant
Raas Infotek
AB · Edmonton, AB
- Contract
This role requires a technical architect/implementator with experience planning and implementing VMware upgrade from VSphere 8 to VCF 9.x spanning multiple data centres in Canada and the…
Added 19 mins ago
NB
Analyst
National Bank of Canada
Montreal, QC
- Full-time
A career in Financial Markets Operations within the large Market Events team at National Bank means acting as a specialist in securities distributions and market events processing. This…
Added 19 mins ago
TT
Operational Performance Specialist (13921)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $91,109.2 to $113,895.6 CAD / year
- Full-time
Are you seeking a new career opportunity? We are looking for an Operational Performance Specialist, Elevating Devices to join our team!
Added 19 mins ago
CH
Information Technology Specialist
CarePoint Health Mississauga
Mississauga, ON
- Full-time
As the primary internal IT contact, the IT Specialist ensures employees have the equipment, system access, and technical support needed to work effectively. Working closely with outsourced…
Added 19 mins ago
UF
Specialist, Women’s Philanthropy (18 Month Contract)
UJA Federation of Greater Toronto
Toronto, ON · North York, ON
- Contract
The Women’s Philanthropy team is seeking a specialist to provide a variety of project management and administrative support services for the team.
Added 19 mins ago
NB
FSO-ServiceNow Developer
National Bank of Canada
Montreal, QC
- Full-time
…National Bank's it demand Management team means working as a specialist in automating and optimising demand management processes. This job allows you to have a positive impact on our…
Added 20 mins ago
B&
Civil Engineer - Water
Black & Veatch Family of Companies
Markham, ON
- $115,280 to $192,140 CAD / year
…the cycle of design and construction, and startup phases as a technical specialist or…
Added 35 mins ago
ML
Reliability Planner
Maple Leaf Foods Inc.
Hamilton, ON · Hannon, Ontario
- $71,000 to $103,000 CAD / year
- Full-time
The Specialist, Asset Reliability Planning role at Heritage will be responsible for the development and implementation of a Proactive Maintenance Program based on sound reliability centered…
Added 35 mins ago
C
Senior Project Manager – Operational Systems & Digital Solutions
CIMA+
Mississauga, ON · Toronto, Ontario
- $125,440 to $172,440 CAD / year
- Full-time
…infrastructure, networks and cybersecurity. We are not looking for a specialist in every technology layer, but rather for someone with sufficient technical depth and breadth to understand…
Added 50 mins ago
LC
Senior Strategic Sourcing Specialist- Packaging- (Rigid Plastic)
Lactalis Canada
Toronto, ON · Etobicoke, ON
- Full-time
Participate as an active cross-functional team member, along with Supply Chain, Operations, Finance, Quality, Technical Packaging, Sales and Marketing and other key functional areas of the…
Added 50 mins ago
SmartTrace Technical Sales Manager
Chemelex
Edmonton, AB · Kitchener, ON · Quinte West, ON
Initially provide specialist technical-sales support outside NAM when required and share market feedback with SmartTrace product development.
Added 1 hour ago
S
ERP Training Specialist (Contract)
Startec
Calgary, AB
- Full-time
…build clear manuals, job aids and digital content that make technical steps easier to…
Added 1 hour ago
SD
Accounts Payable - East
SRS Distribution Inc.
ON · Corporate ON (CAN)
- Full-time
The Accounts Payable Specialist focuses on key vendor accounts as well as working with the AP team providing support where needed.
Added 1 hour ago
HR
Functional Specialist , SAP - MM & SCS
Hitachi Rail
Toronto, ON
- Full-time
The SAP areas of responsibility are but not limited to FICO, PS, RAR, Concur and Time modules. The specialist in SAP FICO/PS will have oversight for the enhancement and maintenance of these…

CGI

Desktop Support Technician

MB, Canada
Manitoba, Canada, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Position Description

Work Location: Moose Jaw SK and/or Southport MB

Are you an experienced Desktop Support Technician ready to tackle their next challenge like supporting a team of executives and their assistants? CGI is looking for a talented individual to join the team! If you are highly self motivated, organized, and love problem solving we might be looking for you. Bring your Desktop experience to the table and make a difference with our client today.

Your future duties and responsibilities

As a Desktop Support Specialist on our team, you will be working on all Desktop related requests and incidents within an aviation training environment. This role will require you to have strong communication, coordination, and troubleshooting skills that can be applied to your daily workload. If you are an experienced Desktop Support Technician are a natural leader and not afraid to interface with Executives, love working on a tight knit team, and interacting with others to resolve complex problems we want to hear from you. Your responsibilities will include:

Managing workload of requests and incidents in ServiceNow ensuring we meet our expected service levels
Ensuring adequate levels of inventory in stock pools and putting in requests to procure more equipment when minimums are reached
Supporting end users both on site and remotely leveraging remote desktop tools
Troubleshooting all hardware and software issues, coordinating with third party vendors for any hardware that requires in warranty parts replacement
Install operating systems and build/rebuild workstations
Create, review, and maintain key process documents to support operations
Support level 3 teams for complex issue resolution
Manage the support of all Executives and their Assistants
Provide Smart hands support during business hours and after business hours for Network and Infrastructure teams as needed
Support meeting room conferencing equipment and provide assistance for any setups or demonstrations

Required Qualifications To Be Successful In This Role

Essential Qualifications:

Proven experience as a Desktop Support Technician
Experience imaging new stock and reimaging stock to return to inventory
Experience supporting meeting room conferencing equipment (configuration, setup, troubleshooting)
Management of IT assets in ServiceNow CMDB
Experience with Microsoft Active Directory, Azure Active Directory, Office 365, Microsoft Exchange, iOS
Secret Clearance or Eligibility for Secret Clearance

Desired Qualification:

Independent worker that has the ability to prioritize tasks without supervision
Team player that has the willingness to work with peers and manage group workloads
Experience working in the aviation sector / corporate enterprise environment
Natural leader that continuously looks at process improvement

Professional Attributes:

Highly organized individual with strong communication skills, able to translate technical terminology into simple language for understanding
Willingness to work on site at the Client's office (three days per week and subject to potential increase in days in the future)
Process improvement oriented (find the root cause of the issue)

Education and Certification

Bachelor's degree with a focus on Information Technology/Communications, or equivalent working experience

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $50,000–$85,000. This role is an existing vacancy.

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team - one of the largest IT and business consulting services firms in the world.

Apply About employer

More about this job

Responsibilities

Manage desktop support requests and incidents through ServiceNow, provide on-site and remote troubleshooting, maintain equipment inventory, and install or rebuild workstations. Support executives, meeting room conferencing, and infrastructure teams, while documenting processes and coordinating with vendors and higher-level support teams.

Requirements

Candidates should have proven desktop support experience, including workstation imaging, conferencing equipment support, ServiceNow asset management, and experience with Microsoft Active Directory, Azure Active Directory, Office 365, Exchange, and iOS. The role also requires strong communication and organizational skills, the ability to work independently and collaboratively, and Secret clearance or eligibility; a bachelor's degree in IT or communications, or equivalent experience, is specified.

Skills

Desktop Support
Incident Management
ServiceNow
IT Asset Management
Hardware Troubleshooting
Software Troubleshooting
Operating System Installation
Workstation Imaging
Active Directory
Azure Active Directory
Office 365
Microsoft Exchange
iOS Support
Meeting Room Conferencing Support
Remote Desktop Support
Inventory Management

Visa sponsorship

Not detected in the job text

Keywords

Desktop Support
ServiceNow
ServiceNow CMDB
Incident Management
IT Asset Management
Inventory Management
Workstation Imaging
Operating System Installation
Hardware Troubleshooting
Software Troubleshooting
Remote Desktop Tools
Active Directory
Azure Active Directory
Office 365
Microsoft Exchange
iOS
Meeting Room Conferencing
Third-Party Vendor Coordination
Level 3 Support
Smart Hands Support
Network Support
Infrastructure Support
Secret Clearance
Aviation Training
Process Improvement

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