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Added 11 mins ago
TE
Operations Intelligence & Analytics Specialist
TC Energy
Calgary, AB
- Full-time
…data, analytics, and artificial intelligence (AI) to improve asset performance, reliability, and…
Added 11 mins ago
BB
Product Data Specialist I
Best Buy Canada
Newmarket, ON
- Full-time
We’re looking for a detail-oriented Product Data Specialist to help manage and improve product information across our digital channels.
Added 26 mins ago
N
Sr Specialist, Maintenance & Reliability
Nutrien
Calgary, AB
- Full-time
Analysis (RCA), defect elimination, equipment criticality assessments, risk-based maintenance, and asset lifecycle management
Added 26 mins ago
B&
Civil Engineer - Water
Black & Veatch
Markham, ON
- $115,280 to $192,140 CAD / year
- Full-time
…the cycle of design and construction, and startup phases as a technical specialist or…
Added 27 mins ago
Senior Commercial Engineer
Gibson Energy
AB · Calgary, AB
Coordinates internal and external technical resources within authority, applies relevant requirements and obtains appropriate assurance or specialist support.
Added 40 mins ago
OT
IT Systems Support Specialist
Odyssey Trust Company
Calgary, AB
- Full-time
We’re looking for an IT Systems Support Specialist to join our growing company, Odyssey Trust! Our ideal candidate is someone who loves IT and wants to work with a great group of people.…
Added 41 mins ago
OR
Sr Specialist, Contact Center Operations & Training
OSL Retail Services Inc
Mississauga, ON
- Other
We are currently seeking Sr. Specialist, Contact Centre Operations & Training. Reporting to the Senior Manager, Customer Service, this role oversees outsourced omnichannel customer service…
Added 41 mins ago
T&
Associate Director
Turner & Townsend
Toronto, ON
- Full-time
The Associate Director is a senior client-facing role within AMCL, responsible for leading complex asset-management advisory engagements, developing trusted client relationships, and…
Added 55 mins ago
V|
Spécialiste mise en route / Commissioning Specialist
Veolia | North America
Montreal, QC
- Full-time
…218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration,…
Added 55 mins ago
AE
Underground Emergency Response Specialist
Agnico Eagle Mines Limited
Cochrane, ON
- Full-time
Reporting to the Asset Protection and Emergency Management Superintendent, you will be part of the Underground Department. You will undertake day-to-day operational, administrative, and…
Added 55 mins ago
PG
Lab Systems Support Specialist
Pacer Group
Charlottetown, PE
- $23 to $25 CAD / hour
- Contract
We are seeking a detail-oriented Laboratory Software Administrator / Lab Systems Support Specialist to provide day-to-day administrative and technical support for laboratory software…
Added 55 mins ago
K
Senior Electrical Designer
Kleinfelder
Calgary, AB
- Full-time
Responsible for the analysis of technical issues, aided and supported by the other specialist disciplines.
Added 56 mins ago
SC
Rail Maintenance Facility Director – Engineering Services
SYSTRA Canada
Toronto, ON
- Full-time
Establish and oversee technical compliance frameworks, engineering standards, design variations, technical submittals and asset performance requirements. Support safety certification,…
Added 56 mins ago
K
Senior Electrical Designer
Kleinfelder
AB · Edmonton, AB
- Full-time
Responsible for the analysis of technical issues, aided and supported by the other specialist disciplines.
Added 56 mins ago
UO
Communications Specialist
University of British Columbia
Vancouver, BC · UBCV | School of Population & Public Health (SPPH)
- $6,143.67 to $8,830.25 CAD / month
- Full-time
The Faculty of Medicine - comprised of approximately 2,700 administrative support, technical/research and management and professional staff, as well approximately 600 full-time academic and…
Added 56 mins ago
V
Spare Parts Specialist
Valmet
Montreal, QC
- Full-time
Mechanical Engineering Degree preferred or equivalent industry experience combined with relevant work experience in technical customer services or sales. Capacity to read and understand…
Added 1 hour ago
P
Account Representative (Ontario)
PCCA
London, ON
- Full-time
…accounts in the assigned region. Through proactive relationship management and a consultative, value-based sales approach, the representative delivers ongoing value to pharmacies by…
Added 1 hour ago
P
Account Representative (Alberta, British Columbia, Saskatchewan, Manitoba)
PCCA
Calgary, AB
- Full-time
…accounts in the assigned region. Through proactive relationship management and a consultative, value-based sales approach, the representative delivers ongoing value to pharmacies by…
Added 1 hour ago
GI
Mechanical Field Engineer
Green Infrastructure Partners
Paradise, NL · St. John's, NL · Topsail Rd, Paradise, NL
- Full-time
Proficiency with Microsoft Office, particularly Excel and Word. Experience with AutoCAD, 3D model review tools, scheduling, estimating, or project management software is an asset.
Added 1 hour ago
GI
Electrical Field Engineer
Green Infrastructure Partners
Paradise, NL · St. John's, NL · Topsail Rd, Paradise, NL
- Full-time
Coordinate electrical subcontractors, suppliers, equipment vendors, testing agencies, and specialist service providers to align field activities and resolve issues. Direct supervision of…
Added 1 hour ago
T&
Associate Director
Turner & Townsend
Toronto, ON
- Full-time
The Associate Director is a senior client-facing role within AMCL, responsible for leading complex asset-management advisory engagements, developing trusted client relationships, and…
Added 1 hour ago
O
Export Specialist
Olymel
Boucherville, QC
- Full-time
At Olymel, we believe in innovation, quality, and sustainable growth. We are looking for an Export Specialist to join our dynamic team. If you are motivated by the challenge of developing…
Added 1 hour ago
BC
Tax Specialist
BBA Consultants
Mont-Saint-Hilaire, QC · Mont-St-Hilaire, QC
- Full-time
Asset: experience in international taxation, international mobility or a multi-jurisdictional environment
Added 1 hour ago
BT
Staff Accountant, Assurance & Advisory
Baker Tilly Canada
Guelph, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 1 hour ago
AI
Solution Specialist
Ainsworth Inc
Edmonton, AB
- Full-time
The Solution Specialist role supports the local business unit by working within the existing client base while supporting the regional sales team on strategic projects that develops new…

CGI

Desktop Support Technician

MB, Canada
Manitoba, Canada, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Position Description

Work Location: Moose Jaw SK and/or Southport MB

Are you an experienced Desktop Support Technician ready to tackle their next challenge like supporting a team of executives and their assistants? CGI is looking for a talented individual to join the team! If you are highly self motivated, organized, and love problem solving we might be looking for you. Bring your Desktop experience to the table and make a difference with our client today.

Your future duties and responsibilities

As a Desktop Support Specialist on our team, you will be working on all Desktop related requests and incidents within an aviation training environment. This role will require you to have strong communication, coordination, and troubleshooting skills that can be applied to your daily workload. If you are an experienced Desktop Support Technician are a natural leader and not afraid to interface with Executives, love working on a tight knit team, and interacting with others to resolve complex problems we want to hear from you. Your responsibilities will include:

Managing workload of requests and incidents in ServiceNow ensuring we meet our expected service levels
Ensuring adequate levels of inventory in stock pools and putting in requests to procure more equipment when minimums are reached
Supporting end users both on site and remotely leveraging remote desktop tools
Troubleshooting all hardware and software issues, coordinating with third party vendors for any hardware that requires in warranty parts replacement
Install operating systems and build/rebuild workstations
Create, review, and maintain key process documents to support operations
Support level 3 teams for complex issue resolution
Manage the support of all Executives and their Assistants
Provide Smart hands support during business hours and after business hours for Network and Infrastructure teams as needed
Support meeting room conferencing equipment and provide assistance for any setups or demonstrations

Required Qualifications To Be Successful In This Role

Essential Qualifications:

Proven experience as a Desktop Support Technician
Experience imaging new stock and reimaging stock to return to inventory
Experience supporting meeting room conferencing equipment (configuration, setup, troubleshooting)
Management of IT assets in ServiceNow CMDB
Experience with Microsoft Active Directory, Azure Active Directory, Office 365, Microsoft Exchange, iOS
Secret Clearance or Eligibility for Secret Clearance

Desired Qualification:

Independent worker that has the ability to prioritize tasks without supervision
Team player that has the willingness to work with peers and manage group workloads
Experience working in the aviation sector / corporate enterprise environment
Natural leader that continuously looks at process improvement

Professional Attributes:

Highly organized individual with strong communication skills, able to translate technical terminology into simple language for understanding
Willingness to work on site at the Client's office (three days per week and subject to potential increase in days in the future)
Process improvement oriented (find the root cause of the issue)

Education and Certification

Bachelor's degree with a focus on Information Technology/Communications, or equivalent working experience

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $50,000–$85,000. This role is an existing vacancy.

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team - one of the largest IT and business consulting services firms in the world.

Apply About employer

More about this job

Responsibilities

Manage desktop support requests and incidents through ServiceNow, provide on-site and remote troubleshooting, maintain equipment inventory, and install or rebuild workstations. Support executives, meeting room conferencing, and infrastructure teams, while documenting processes and coordinating with vendors and higher-level support teams.

Requirements

Candidates should have proven desktop support experience, including workstation imaging, conferencing equipment support, ServiceNow asset management, and experience with Microsoft Active Directory, Azure Active Directory, Office 365, Exchange, and iOS. The role also requires strong communication and organizational skills, the ability to work independently and collaboratively, and Secret clearance or eligibility; a bachelor's degree in IT or communications, or equivalent experience, is specified.

Skills

Desktop Support
Incident Management
ServiceNow
IT Asset Management
Hardware Troubleshooting
Software Troubleshooting
Operating System Installation
Workstation Imaging
Active Directory
Azure Active Directory
Office 365
Microsoft Exchange
iOS Support
Meeting Room Conferencing Support
Remote Desktop Support
Inventory Management

Visa sponsorship

Not detected in the job text

Keywords

Desktop Support
ServiceNow
ServiceNow CMDB
Incident Management
IT Asset Management
Inventory Management
Workstation Imaging
Operating System Installation
Hardware Troubleshooting
Software Troubleshooting
Remote Desktop Tools
Active Directory
Azure Active Directory
Office 365
Microsoft Exchange
iOS
Meeting Room Conferencing
Third-Party Vendor Coordination
Level 3 Support
Smart Hands Support
Network Support
Infrastructure Support
Secret Clearance
Aviation Training
Process Improvement

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