Jobs in Canada

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Added 12 days ago
Tax Administrator, Scotiatrust - Ottawa, ON
Scotiabank
Ottawa, ON
Discusses tax rules and tax elections with the Tax Officer, Associate Tax Officer and/or Manager, Taxation, and assess client tax situations, performs detailed analysis, undertakes research…
Added 12 days ago
C
Associate Business Systems Analyst
Co-operators
Calgary, AB · Guelph, ON · Regina, SK
- Full-time
Work Model: Hybrid (2 days in office)
Added 12 days ago
FR
Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
Must possess a valid Ontario Security License
Added 12 days ago
C
Temporary Sales Associate
Coach
Markham, ON
- Part-time
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 12 days ago
FR
Security Concierge
FirstService Residential Canada
Mississauga, ON
- Full-time
Must possess a valid Ontario Security License
Added 12 days ago
C
Business Development Associate
Convertiqq
Vancouver, BC
- $3,299 to $4,175 CAD / month
- Full-time
As a Business Development Associate, you'll be at the forefront of customer engagement and sales activity, helping drive campaign performance while gaining first-hand exposure to how…
Added 12 days ago
OM
Director, Performance
Omnicom Media
Toronto, ON
- Full-time
…innovation, strategic direction, and business growth across teams and client…
Added 12 days ago
Store Associate
Sherwin-Williams
Kingston, ON
If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal · If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position
Added 12 days ago
KS
Sales Support Associate III
kate spade new york
Mississauga, ON · Toronto, ON · Ksny Toronto Asc
- Part-time
The Sales Support Associate ensures an organized, efficient, and customer-ready store by managing deliveries, maintaining accurate stock, and supporting daily floor replenishment and…
Added 12 days ago
RU
Senior Associate - Identity and Access Management
RSM US LLP
Toronto, ON
- Full-time
Must possess a high degree of integrity and confidentiality and demonstrate sound judgment when working with sensitive identity and access information
Added 12 days ago
TM
Client Service Project Manager - Financial Print (2nd Shift)
Toppan Merrill
Toronto, ON
- $20 to $40 CAD / hour
- Full-time
Toppan Merrill has an exciting opportunity for a Client Service Project Manager - Financial Print - 2nd Shift to join our #hybrid Toronto, ON team. In this role, you will provide…
Added 12 days ago
T
Customer Experience Associate
TD
Vaughan, ON
- Part-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 12 days ago
SL
Business Development Consultant
Sun Life
Toronto, ON
- Full-time
…sales driven, strategic mindset, strong knowledge of financial services and products and relationship focused. If this feels well aligned to who you are and areas you want to focus on, we…
Added 12 days ago
B
Personal Banking Associate
BMO
Oshawa, ON
- Full-time
As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
Added 12 days ago
FR
Security Concierge
FirstService Residential Canada
Richmond Hill, ON
- Full-time
Must possess a valid Ontario Security License
Added 12 days ago
FR
Weekend Security Concierge
FirstService Residential Canada
Hamilton, ON
- Full-time
Must possess a valid Ontario Security License
Added 12 days ago
FR
Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
Must possess a valid Ontario Security License
Added 12 days ago
L
Spécialiste Beauté, rémunéré(e) à l’heure temps partiel Quarts de travail flexibles
LinkedIn
Montreal, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 12 days ago
KS
Temporary Sales Associate
kate spade new york
Toronto, ON · Yorkdale
- Part-time
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 12 days ago
C
Temporary Sales Associate
Coach
Markham, ON
- Part-time
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 12 days ago
C
Desktop Technician
CGI
Red Deer, AB
- Full-time
Coordinating work with Client and Third Party Vendors
Added 12 days ago
R
Oracle Exadata Cloud@Customer (ExaCC) Senior DBA Consultant
Raise
Calgary, AB
- Full-time
Oracle Cloud Infrastructure Database Services Certified Professional
Added 12 days ago
T
Data Associate - Data Requirements & Quality
TD
Toronto, ON · Montreal, QC
- Full-time
Added 12 days ago
T
Customer Experience Associate
TD
Red Deer, AB
- Part-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 12 days ago
C
Client Engagement Associate
CIBC
Abbotsford, BC
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

CGI

Desktop Technician

Red Deer, AB, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 29, 2026
Experience: Proven experience as a Desktop Support Technician. (3+ years)
Posting language: English
Posted: Oct 30, 2026

Original job description

Position Description

This position will be responsible for daily operational duties as a Desktop Support Technician. Duties will include deployments of computers and computer peripherals. Troubleshooting and incident resolution of issues submitted by End Users both from a software and hardware perspective (including Operation Systems, Desktop Applications, Desktops, Laptops, Surface Pro Tablets, etc.) Assisting to troubleshoot and resolve issues with simple network, voice, server and meeting room related issues as a Smarthands resource.

Your future duties and responsibilities

Your future duties and responsibilities

Perform installation of Desktop Software, Desktops, Laptops, Tablets Surface Pros and

various peripherals

Troubleshooting common issues with Desktop Software and Operating Systems
Repair and replace components in warranty and non warranty hardware (Desktops, Laptops,

Tablets Surface Pros, Peripherals)

Perform End User moves from various office locations including all computer related hardware and peripherals
Assist with troubleshooting and resolution of issues with simple network, voice, server and meeting room related issues as a Smarthands resource (hands and feet)
Coordinating work with Client and Third Party Vendors
Management of Desktop Hardware Configuration Management Databases (updating location and asset information)
On Call / Standby relating to high priority Deskside, Network, Hosting incidents afterhours

Required Qualifications:

Strong experience with Windows operating systems (7, 10, 11).
Strong experience troubleshooting and resolving issues with desktop hardware and peripherals from manufacturers such as Hewlett Packard, Dell, and Microsoft.
Experience in providing in person and remote troubleshooting of desktop software.
Experience providing Smarthands assistance in network, storage, and meeting room support services.
Knowledge in handling devices like routers, switches, wireless access points, and meeting room equipment (speakers, microphones, televisions, touch panels, etc.).
IT Security knowledge a benefit : intermediate to high understanding of security aspects
Knowledge and experience using imaging tools and supporting users with new images.

Required Qualifications To Be Successful In This Role

Professional Requirements:

An Associate's or Bachelor's degree in Computer Science or a related field.
Strong customer service skills, both in person and over the phone.
Strong teamwork ethics.
Highly organized with strong time management skills.
Strong ticket management abilities.
Thought leadership regarding issues and observations in the environment.
Initiative, autonomy, and a strong sense of urgency.
Proven experience as a Desktop Support Technician. (3+ years)
Excellent knowledge of hardware, software, and computer networks.
Strong problem solving and troubleshooting skills.
Ability to work independently and as part of a team.
Excellent communication and customer service skills, dealing with all levels within an organization.
Knowledge of scripting and automation tools (preferred).

Preferred Requirements:

Knowledge of ITIL is an asset.
Network, Storage, and Meeting Room Support experience and certification are an asset.
A+ Certification is an asset.
Experience with Trustwave

Required Qualifications:

Strong experience with Windows operating systems (7, 10, 11).
Strong experience troubleshooting and resolving issues with desktop hardware and peripherals from manufacturers such as Hewlett Packard, Dell, and Microsoft.
Experience in providing in person and remote troubleshooting of desktop software.
Experience providing Smarthands assistance in network, storage, and meeting room support services.
Knowledge in handling devices like routers, switches, wireless access points, and meeting room equipment (speakers, microphones, televisions, touch panels, etc.).
IT Security knowledge a benefit : intermediate to high understanding of security aspects
Knowledge and experience using imaging tools and supporting users with new images.

Professional Requirements:

An Associate's or Bachelor's degree in Computer Science or a related field.
Strong customer service skills, both in person and over the phone.
Strong teamwork ethics.
Highly organized with strong time management skills.
Strong ticket management abilities.
Thought leadership regarding issues and observations in the environment.
Initiative, autonomy, and a strong sense of urgency.
Proven experience as a Desktop Support Technician. (3+ years)
Excellent knowledge of hardware, software, and computer networks.
Strong problem solving and troubleshooting skills.
Ability to work independently and as part of a team.
Excellent communication and customer service skills, dealing with all levels within an organization.
Knowledge of scripting and automation tools (preferred).

Preferred Requirements:

Knowledge of ITIL is an asset.
Network, Storage, and Meeting Room Support experience and certification are an asset.
A+ Certification is an asset.
Experience with Trustwave

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $35.000–75,000$. This role is an existing vacancy.

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team - one of the largest IT and business consulting services firms in the world.

Apply on LinkedIn About employer

More about this job

Responsibilities

Deploy and configure desktops, laptops, tablets, software, and peripherals; troubleshoot user issues and repair or replace hardware. Provide hands-on support for basic network, voice, server, storage, and meeting room issues, maintain hardware asset records, coordinate with vendors, and participate in after-hours on-call support.

Requirements

Requires at least three years of desktop support experience, strong Windows and hardware troubleshooting skills, experience with in-person and remote software support, and familiarity with imaging tools and smart-hands support. An associate or bachelor's degree in computer science or a related field is required, along with strong customer service, communication, organization, and problem-solving skills; ITIL, A+, and related support certifications are assets.

Skills

Windows Operating Systems
Desktop Hardware Troubleshooting
Peripheral Support
Operating System Support
Computer Imaging
Network Support
Storage Support
Meeting Room Support
Hardware Repair
Asset Management
Ticket Management
Customer Service
Incident Resolution
IT Security
Scripting And Automation

Visa sponsorship

Not detected in the job text

Keywords

Windows 7
Windows 10
Windows 11
Desktop Support
Desktop Applications
Desktops
Laptops
Surface Pro Tablets
Computer Peripherals
Hardware Repair
Computer Imaging
Routers
Switches
Wireless Access Points
Meeting Room Equipment
Network Support
Storage Support
Voice Support
Server Support
IT Security
Asset Management
Ticket Management
Incident Resolution
ITIL
A+ Certification
Trustwave
Scripting
Automation
Smart Hands

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Work requirements

Jobs in Canada