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Added 8 mins ago
LC
Associate Part Time Day
Loblaw Companies Limited
Athabasca, AB
- Part-time
Added 8 mins ago
TH
Overnight Freight Associate - Part Time (Kanata)
The Home Depot
Ottawa, ON
- Part-time
Added 8 mins ago
BV
Growth Associate
Betstamp Ventures
Toronto, ON
- Full-time
Added 8 mins ago
SP
Customer Success Manager - Core Clouds
Salesforce Partner Canada
Toronto, ON
- Full-time
…certifications, plus additional Salesforce product certifications (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Data 360 Specialist,…
Added 8 mins ago
RC
Senior Associate - Identity and Access Management
RSM Canada
Toronto, ON
- Full-time
Added 8 mins ago
C
Security Associate
Carvana
ON · Ontario, Canada
- Full-time
…you'll be at the gate - the literal face of Carvana to every associate, vendor, and visitor walking through it. Other days, you'll be out on the lot scanning vehicles, knocking out safety…
Added 8 mins ago
CG
Patient Portering Supervisor
Compass Group Canada
Brampton, ON
- Full-time
Develop and ensure adherence of appropriate policies, procedures, job routines by the associates to meet the needs of the site and conduct associate trainings as needed.
Added 8 mins ago
MH
Sales Associate | Prairie Mall | Part Time | $17 per hour
Michael Hill
Grande Prairie, AB
- Part-time
Added 8 mins ago
BC
Clinical Trials Nurse Coordinator, Research Clinical Trials
BC Cancer
Vancouver, BC
- $49.2 to $67.08 CAD / hour
- Temporary
…Society of Clinical Research Associates (SOCRA) Clinical Research Associate/Coordinator Certification…
Added 9 mins ago
Buyer
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
Reporting to the Ladies & Handbags Buying Manager, the Associate Buyer plays a key supporting role in the development and execution of the seasonal buying strategy across Ladies Footwear…
Added 9 mins ago
UO
Undergraduate Admissions Coordinator
University of British Columbia
Vancouver, BC · UBCV | MacIsaac Health Building (GWHB)
- $5,027 to $5,413 CAD / month
- Full-time
…receives functional direction and operational supervision from the Associate Director, Undergraduate Program. Works in coordination with the Graduate Programs Officer, and with other staff…
Added 9 mins ago
UO
Research Associate
University of British Columbia
Vancouver, BC · UBCV | Chemical and Biological Engineering Building (CHBE)
- Full-time
…Vancouver campus, invites applications for a full time Research Associate. This position is a 1-year appointment, renewable subject to work performance and funding…
Added 9 mins ago
UO
Clinical Placement Operations Manager
University of British Columbia
Vancouver, BC · UBCV | Friedman Building (FRDM)
- $5,692.25 to $8,179.5 CAD / month
- Full-time
This position works independently under general direction from the Senior Manager, PT Programs, and the Associate Head, Clinical Education. The role works cooperatively with other MPT…
Added 9 mins ago
UO
Research Associate
University of British Columbia
Vancouver, BC · UBCV | Chemical and Biological Engineering Building (CHBE)
- Full-time
…Vancouver campus, invites applications for a full time Research Associate. This position is a 1-year appointment, renewable subject to work performance and funding…
Added 9 mins ago
T
Data Analytics Associate, CIB Business Management
TD
Toronto, ON
- Full-time
The Associate will contribute to CIB performance optimization, with particular emphasis on cross-sell, client coverage, RAROC, coverage capacity, revenue and profitability, pipeline…
Added 9 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
North Vancouver, BC
- Part-time
Added 9 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Milton, ON
- Part-time
Added 9 mins ago
MK
Part-time Sales Associate
Michael Kors
Toronto, ON
- Part-time
Added 9 mins ago
TT
Retail Store Associate Seasonal Winners - Century Crossing
The TJX Companies, Inc.
Spruce Grove, AB
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 9 mins ago
Senior Policy Analyst
Government of Alberta
AB
Reporting to the Associate Director within the Statutory Director's Office (SDO), the Senior Policy Analyst leads the development and implementation of operational frameworks and processes…
Added 9 mins ago
E
Specialist II TIS Application Observability
Enbridge
Calgary, AB · Edmonton, AB · Toronto, ON
- Full-time
Professional certifications such as Dynatrace Associate, Professional or Master, CAPM, PMP, CSM, or cloud and platform certifications including Azure, AWS, OpenTelemetry, or Kubernetes…
Added 9 mins ago
TU
Clinical Placement Operations Manager
The University of British Columbia
Vancouver, BC
- $5,692.25 to $8,179.5 CAD / month
- Full-time
This position works independently under general direction from the Senior Manager, PT Programs, and the Associate Head, Clinical Education. The role works cooperatively with other MPT…
Added 9 mins ago
MR
Assistant Professor of Finance (Limited-Term)
Mount Royal University
Calgary, AB
- Part-time
…prepared to write the examinations leading to the Qualified Associate Financial Planner ® (QAFP) or Certified Financial Planner ® (CFP) designation. The Department also offers the BBA…
Added 9 mins ago
PL
Safety Team Leader - Transportation
Penske Logistics
Woodstock, ON
- Full-time
The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable…
Added 9 mins ago
R
Sale associate
RONA
Beloeil, QC
- Full-time

CGI

Desktop Technician

Red Deer, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 29, 2026
Experience: Proven experience as a Desktop Support Technician. (3+ years)
Posting language: English
Posted: Oct 30, 2026

Original job description

Position Description

This position will be responsible for daily operational duties as a Desktop Support Technician. Duties will include deployments of computers and computer peripherals. Troubleshooting and incident resolution of issues submitted by End Users both from a software and hardware perspective (including Operation Systems, Desktop Applications, Desktops, Laptops, Surface Pro Tablets, etc.) Assisting to troubleshoot and resolve issues with simple network, voice, server and meeting room related issues as a Smarthands resource.

Your future duties and responsibilities

Your future duties and responsibilities

Perform installation of Desktop Software, Desktops, Laptops, Tablets Surface Pros and

various peripherals

Troubleshooting common issues with Desktop Software and Operating Systems
Repair and replace components in warranty and non warranty hardware (Desktops, Laptops,

Tablets Surface Pros, Peripherals)

Perform End User moves from various office locations including all computer related hardware and peripherals
Assist with troubleshooting and resolution of issues with simple network, voice, server and meeting room related issues as a Smarthands resource (hands and feet)
Coordinating work with Client and Third Party Vendors
Management of Desktop Hardware Configuration Management Databases (updating location and asset information)
On Call / Standby relating to high priority Deskside, Network, Hosting incidents afterhours

Required Qualifications:

Strong experience with Windows operating systems (7, 10, 11).
Strong experience troubleshooting and resolving issues with desktop hardware and peripherals from manufacturers such as Hewlett Packard, Dell, and Microsoft.
Experience in providing in person and remote troubleshooting of desktop software.
Experience providing Smarthands assistance in network, storage, and meeting room support services.
Knowledge in handling devices like routers, switches, wireless access points, and meeting room equipment (speakers, microphones, televisions, touch panels, etc.).
IT Security knowledge a benefit : intermediate to high understanding of security aspects
Knowledge and experience using imaging tools and supporting users with new images.

Required Qualifications To Be Successful In This Role

Professional Requirements:

An Associate's or Bachelor's degree in Computer Science or a related field.
Strong customer service skills, both in person and over the phone.
Strong teamwork ethics.
Highly organized with strong time management skills.
Strong ticket management abilities.
Thought leadership regarding issues and observations in the environment.
Initiative, autonomy, and a strong sense of urgency.
Proven experience as a Desktop Support Technician. (3+ years)
Excellent knowledge of hardware, software, and computer networks.
Strong problem solving and troubleshooting skills.
Ability to work independently and as part of a team.
Excellent communication and customer service skills, dealing with all levels within an organization.
Knowledge of scripting and automation tools (preferred).

Preferred Requirements:

Knowledge of ITIL is an asset.
Network, Storage, and Meeting Room Support experience and certification are an asset.
A+ Certification is an asset.
Experience with Trustwave

Required Qualifications:

Strong experience with Windows operating systems (7, 10, 11).
Strong experience troubleshooting and resolving issues with desktop hardware and peripherals from manufacturers such as Hewlett Packard, Dell, and Microsoft.
Experience in providing in person and remote troubleshooting of desktop software.
Experience providing Smarthands assistance in network, storage, and meeting room support services.
Knowledge in handling devices like routers, switches, wireless access points, and meeting room equipment (speakers, microphones, televisions, touch panels, etc.).
IT Security knowledge a benefit : intermediate to high understanding of security aspects
Knowledge and experience using imaging tools and supporting users with new images.

Professional Requirements:

An Associate's or Bachelor's degree in Computer Science or a related field.
Strong customer service skills, both in person and over the phone.
Strong teamwork ethics.
Highly organized with strong time management skills.
Strong ticket management abilities.
Thought leadership regarding issues and observations in the environment.
Initiative, autonomy, and a strong sense of urgency.
Proven experience as a Desktop Support Technician. (3+ years)
Excellent knowledge of hardware, software, and computer networks.
Strong problem solving and troubleshooting skills.
Ability to work independently and as part of a team.
Excellent communication and customer service skills, dealing with all levels within an organization.
Knowledge of scripting and automation tools (preferred).

Preferred Requirements:

Knowledge of ITIL is an asset.
Network, Storage, and Meeting Room Support experience and certification are an asset.
A+ Certification is an asset.
Experience with Trustwave

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $35.000–75,000$. This role is an existing vacancy.

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team - one of the largest IT and business consulting services firms in the world.

Apply About employer

More about this job

Responsibilities

Deploy and configure desktops, laptops, tablets, software, and peripherals; troubleshoot user issues and repair or replace hardware. Provide hands-on support for basic network, voice, server, storage, and meeting room issues, maintain hardware asset records, coordinate with vendors, and participate in after-hours on-call support.

Requirements

Requires at least three years of desktop support experience, strong Windows and hardware troubleshooting skills, experience with in-person and remote software support, and familiarity with imaging tools and smart-hands support. An associate or bachelor's degree in computer science or a related field is required, along with strong customer service, communication, organization, and problem-solving skills; ITIL, A+, and related support certifications are assets.

Skills

Windows Operating Systems
Desktop Hardware Troubleshooting
Peripheral Support
Operating System Support
Computer Imaging
Network Support
Storage Support
Meeting Room Support
Hardware Repair
Asset Management
Ticket Management
Customer Service
Incident Resolution
IT Security
Scripting And Automation

Visa sponsorship

Not detected in the job text

Keywords

Windows 7
Windows 10
Windows 11
Desktop Support
Desktop Applications
Desktops
Laptops
Surface Pro Tablets
Computer Peripherals
Hardware Repair
Computer Imaging
Routers
Switches
Wireless Access Points
Meeting Room Equipment
Network Support
Storage Support
Voice Support
Server Support
IT Security
Asset Management
Ticket Management
Incident Resolution
ITIL
A+ Certification
Trustwave
Scripting
Automation
Smart Hands

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