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Senior Finance Analyst, Operations Finance & Analytics
Napoleon
Barrie, ON
- Full-time
Napoleon leads the way with innovative engineering, advanced manufacturing techniques, unsurpassed customer service and remarkable product quality. Our award-winning products offer a…
Added 12 mins ago
Partner Operations Program Manager, Associate
Brex
Vancouver, BC
…operate at the intersection of product, design, engineering, and customer success. If you want to work at the heart of the business, Operations is where you…
Added 12 mins ago
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Quality Continuous Improvement Technincan
Wonderbrands
Amherst, NS
- Other
Conduct root cause analysis on quality defects and customer complaints.
Added 27 mins ago
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Client Associate, Commercial Insurance, Real Estate
Waypoint
Burnaby, BC
- $45,000 to $60,000 CAD / year
- Full-time
The Client Associate/Account Administrator provides administrative and technical support to the Real Estate team, working closely with Risk Advisors and Client Managers to ensure accurate…
Added 27 mins ago
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(CAN) Produce Stocker
Walmart
Parry Sound, ON
- Part-time
…retail environment. The Produce Stocker delivers excellent customer service by living Walmart’s values, maintaining a well‑organized and fully stocked produce area, and supporting the sale…
Added 27 mins ago
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Lumber & Building Material Sales Associate Part Time (FREDERICTON)
The Home Depot
Fredericton, NB
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 27 mins ago
TH
Contractor Sales Part Time - WOODTOCK
The Home Depot
Woodstock, ON
- Part-time
…store departments and developing and maintaining professional customer relationships. PASAs must have thorough knowledge of all departments and how to use the products in each department.…
Added 27 mins ago
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Flooring Sales Part Time - GUELPH
The Home Depot
Guelph, ON
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 27 mins ago
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Seasonal Sales Part Time - GUELPH
The Home Depot
Guelph, ON
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 27 mins ago
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Associé(e) aux ventes - Département Saisonnier (temps partiel)
The Home Depot
Trois-Rivières, QC
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 27 mins ago
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Associé(e) aux ventes - Électroménagers (Temps partiel)
The Home Depot
Trois-Rivières, QC
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 27 mins ago
TH
Associé(e) aux ventes - Peinture (Temps partiel)
The Home Depot
Trois-Rivières, QC
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 27 mins ago
TH
Associé(e) aux ventes - Comptoir des entrepreneurs (Temps partiel)
The Home Depot
Trois-Rivières, QC
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 27 mins ago
TH
Associé(e) aux ventes - Département Saisonnier (Temps partiel)
The Home Depot
Victoriaville, QC
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 27 mins ago
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Warehouse Associate - Morning Shift (Balzac, AB)
Wolseley Group
Balzac, AB
- Full-time
Join the Balzac location as a Warehouse Associate, responsible for receiving, storing, picking, packing, and shipping products accurately and efficiently. We're looking for a reliable,…
Added 27 mins ago
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Customer Experience Associate
TD
Toronto, ON
- Part-time
Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing…
Added 42 mins ago
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Seasonal Multi-Unit Events and Education Associate (Part-Time) - Eataly Toronto
Eataly
Toronto, ON
- $20 CAD / hour
1+ years of experience in a fast-paced customer service environment
Added 42 mins ago
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Temporary Sales Associate
Coach
Toronto, ON
- Part-time
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 42 mins ago
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(CAN) Front End Checkout Team Associate
Walmart Canada
Parry Sound, ON
- Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 42 mins ago
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Space Planning Specialist - 2 Roles
Canadian Tire Corporation
Toronto, ON · Retail City
- Full-time
…efficient store operations and provide an exceptional in-store customer experience. The Space Planning Specialist leads Category Business Managers, Category Business Analysts and other…
Added 42 mins ago
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Mortgage Specialist Associate
BMO
Vaudreuil-Dorion, QC
- Full-time
Understands customer needs to offer financial solutions that meet customer goals.
Added 42 mins ago
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Wireless Sales Consultant
Staples Inc.
London, ON
- Part-time
As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates.…
Added 42 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
AB · Edmonton, AB
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 42 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate (4AM availability)
Walmart Canada
AB · Edmonton, AB
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 42 mins ago
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Seasonal Retail Sales Associate, Les Promenades Gatineau
Virgin Plus
Gatineau, QC
- Full-time
Experience in Retail Sales, Customer Service or Hospitality is a definite asset

CGI

Desktop Technician

Red Deer, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 29, 2026
Experience: Proven experience as a Desktop Support Technician. (3+ years)
Posting language: English
Posted: Oct 30, 2026

Original job description

Position Description

This position will be responsible for daily operational duties as a Desktop Support Technician. Duties will include deployments of computers and computer peripherals. Troubleshooting and incident resolution of issues submitted by End Users both from a software and hardware perspective (including Operation Systems, Desktop Applications, Desktops, Laptops, Surface Pro Tablets, etc.) Assisting to troubleshoot and resolve issues with simple network, voice, server and meeting room related issues as a Smarthands resource.

Your future duties and responsibilities

Your future duties and responsibilities

Perform installation of Desktop Software, Desktops, Laptops, Tablets Surface Pros and

various peripherals

Troubleshooting common issues with Desktop Software and Operating Systems
Repair and replace components in warranty and non warranty hardware (Desktops, Laptops,

Tablets Surface Pros, Peripherals)

Perform End User moves from various office locations including all computer related hardware and peripherals
Assist with troubleshooting and resolution of issues with simple network, voice, server and meeting room related issues as a Smarthands resource (hands and feet)
Coordinating work with Client and Third Party Vendors
Management of Desktop Hardware Configuration Management Databases (updating location and asset information)
On Call / Standby relating to high priority Deskside, Network, Hosting incidents afterhours

Required Qualifications:

Strong experience with Windows operating systems (7, 10, 11).
Strong experience troubleshooting and resolving issues with desktop hardware and peripherals from manufacturers such as Hewlett Packard, Dell, and Microsoft.
Experience in providing in person and remote troubleshooting of desktop software.
Experience providing Smarthands assistance in network, storage, and meeting room support services.
Knowledge in handling devices like routers, switches, wireless access points, and meeting room equipment (speakers, microphones, televisions, touch panels, etc.).
IT Security knowledge a benefit : intermediate to high understanding of security aspects
Knowledge and experience using imaging tools and supporting users with new images.

Required Qualifications To Be Successful In This Role

Professional Requirements:

An Associate's or Bachelor's degree in Computer Science or a related field.
Strong customer service skills, both in person and over the phone.
Strong teamwork ethics.
Highly organized with strong time management skills.
Strong ticket management abilities.
Thought leadership regarding issues and observations in the environment.
Initiative, autonomy, and a strong sense of urgency.
Proven experience as a Desktop Support Technician. (3+ years)
Excellent knowledge of hardware, software, and computer networks.
Strong problem solving and troubleshooting skills.
Ability to work independently and as part of a team.
Excellent communication and customer service skills, dealing with all levels within an organization.
Knowledge of scripting and automation tools (preferred).

Preferred Requirements:

Knowledge of ITIL is an asset.
Network, Storage, and Meeting Room Support experience and certification are an asset.
A+ Certification is an asset.
Experience with Trustwave

Required Qualifications:

Strong experience with Windows operating systems (7, 10, 11).
Strong experience troubleshooting and resolving issues with desktop hardware and peripherals from manufacturers such as Hewlett Packard, Dell, and Microsoft.
Experience in providing in person and remote troubleshooting of desktop software.
Experience providing Smarthands assistance in network, storage, and meeting room support services.
Knowledge in handling devices like routers, switches, wireless access points, and meeting room equipment (speakers, microphones, televisions, touch panels, etc.).
IT Security knowledge a benefit : intermediate to high understanding of security aspects
Knowledge and experience using imaging tools and supporting users with new images.

Professional Requirements:

An Associate's or Bachelor's degree in Computer Science or a related field.
Strong customer service skills, both in person and over the phone.
Strong teamwork ethics.
Highly organized with strong time management skills.
Strong ticket management abilities.
Thought leadership regarding issues and observations in the environment.
Initiative, autonomy, and a strong sense of urgency.
Proven experience as a Desktop Support Technician. (3+ years)
Excellent knowledge of hardware, software, and computer networks.
Strong problem solving and troubleshooting skills.
Ability to work independently and as part of a team.
Excellent communication and customer service skills, dealing with all levels within an organization.
Knowledge of scripting and automation tools (preferred).

Preferred Requirements:

Knowledge of ITIL is an asset.
Network, Storage, and Meeting Room Support experience and certification are an asset.
A+ Certification is an asset.
Experience with Trustwave

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $35.000–75,000$. This role is an existing vacancy.

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team - one of the largest IT and business consulting services firms in the world.

Apply About employer

More about this job

Responsibilities

Deploy and configure desktops, laptops, tablets, software, and peripherals; troubleshoot user issues and repair or replace hardware. Provide hands-on support for basic network, voice, server, storage, and meeting room issues, maintain hardware asset records, coordinate with vendors, and participate in after-hours on-call support.

Requirements

Requires at least three years of desktop support experience, strong Windows and hardware troubleshooting skills, experience with in-person and remote software support, and familiarity with imaging tools and smart-hands support. An associate or bachelor's degree in computer science or a related field is required, along with strong customer service, communication, organization, and problem-solving skills; ITIL, A+, and related support certifications are assets.

Skills

Windows Operating Systems
Desktop Hardware Troubleshooting
Peripheral Support
Operating System Support
Computer Imaging
Network Support
Storage Support
Meeting Room Support
Hardware Repair
Asset Management
Ticket Management
Customer Service
Incident Resolution
IT Security
Scripting And Automation

Visa sponsorship

Not detected in the job text

Keywords

Windows 7
Windows 10
Windows 11
Desktop Support
Desktop Applications
Desktops
Laptops
Surface Pro Tablets
Computer Peripherals
Hardware Repair
Computer Imaging
Routers
Switches
Wireless Access Points
Meeting Room Equipment
Network Support
Storage Support
Voice Support
Server Support
IT Security
Asset Management
Ticket Management
Incident Resolution
ITIL
A+ Certification
Trustwave
Scripting
Automation
Smart Hands

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