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Added 13 mins ago
TP
Maintenance Technician - Night Shift
Teva Pharmaceuticals
Whitchurch-Stouffville, ON
- Full-time
We are seeking a skilled Maintenance Technician to join our Site Engineering team. In this hands-on role, you will support the maintenance, troubleshooting, repair, installation, and…
Added 58 mins ago
CC
Maintenance Technician - 6 Month Temp.
Carfair Composites
Winnipeg, MB
- Full-time
The Maintenance Technician will be responsible for performing general preventative maintenance, repairs on facility equipment and property structures. In addition, this position is also…
Added 1 hour ago
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Calibration & Maintenance Technician
Gastops
Ottawa, ON
- Full-time
…is recognized worldwide for its innovative contributions to equipment health management in the aviation, energy, marine, industrial and transportation industries. Gastops’ products and…
Added 1 hour ago
R
Field Service Technician - Laval, QC
Rivian
Laval, QC
- Full-time
This position is for a hands-on Field Service Technician who will support Rivian vehicle repairs. The role requires a collaborative, team-oriented individual capable of working in a…
Added 1 hour ago
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Automotive Glass Technician - Speedy Glass
Belron
Ottawa, ON · Speedy - Kanata
- Full-time
If you want an exciting career as an Automotive Glass Technician in a state-of-the-art environment where you get to work with sophisticated equipment every day alongside the finest experts…
Added 1 hour ago
B
Automotive Glass Technician - Speedy Glass
Belron
Barrie, ON · Speedy - Barrie
- Full-time
If you want an exciting career as an Automotive Glass Technician in a state-of-the-art environment where you get to work with sophisticated equipment every day alongside the finest experts…
Added 1 hour ago
MW
Service Technician
Magic White Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…we continue to grow and are looking for a motivated Service Technician to join our expanding…
Added 2 hours ago
M
Field Service Technician II
Moneris
AB · Edmonton
- Full-time
As a Field Technician at Moneris, you'll bring technical expertise and a customer-focused approach to deliver an outstanding experience to our merchants. You will work with the operations…
Added 2 hours ago
J
Sr. Mech and Robotics Tech
JLL
Burnaby, BC
- Full-time
As a Sr. Mech & Robotics Tech, you will lead service technicians on the team in the installation and repair of automated packaging and distribution equipment. You will support the…
Added 3 hours ago
AH
Systems Engineer
Argonauts Holdings Limited Partnership
Toronto, ON · Scotiabank Arena
- Full-time
Assist in procurement, installation, troubleshooting and maintenance of venue and broadcast equipment and operating systems with confidence to lead any of these activities when required
Added 3 hours ago
IG
Datacenter Technician
Insight Global
Mackenzie, BC
- $35 to $45 USD / hour
- Contract
Insight Global is seeking a Fiber Technician II / Fiber Splicer to support fiber optic infrastructure projects across client environments. This role is heavily focused on hands-on fusion…
Added 3 hours ago
B
Automotive Glass Technician - Speedy Glass
Belron
Winnipeg, MB · Speedy - Garden City
- Full-time
If you want an exciting career as an Automotive Glass Technician in a state-of-the-art environment where you get to work with sophisticated equipment every day alongside the finest experts…
Added 3 hours ago
WM
Container Welder (First shift)
Waste Management, Inc. (WM)
Ottawa, ON · CARP, ON
- Full-time
…and environmental services networks. We invest in our people, equipment and training because we know skilled trades professionals are the backbone of our…
Added 3 hours ago
Service Desk L1 Support Agent
Sid Lee
Toronto, ON
Reporting to the VP of IT, the IT Technician focuses on troubleshooting and is responsible for providing technical support to company users. In a client-focused and team-oriented…
Added 3 hours ago
CO
Service Technician
Culligan of Canada
Edmonton, AB
- $22 to $25 CAD / hour
- Full-time
Installation and/or maintenance of all residential and light commercial water treatment equipment
Added 4 hours ago
PE
Journeyman Electrician
PTW Energy Services
Rocky Mountain House, AB
- Contract
Install electrical systems, equipment, and components.
Added 4 hours ago
HT
Assembly Technician (Contract)
Husky Technologies
Bolton, ON
- Full-time
Responsible for the assembly of machines and related equipment in a manner which ensures high quality standards and on-time delivery commitments to customers.
Added 5 hours ago
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Desktop Technician
CGI
Red Deer, AB
- Full-time
This position will be responsible for daily operational duties as a Desktop Support Technician. Duties will include deployments of computers and computer peripherals. Troubleshooting and…
Added 5 hours ago
WI
Field Service Technician - Toronto
Weber, Inc.
Mississauga, ON
- Full-time
This position is responsible for equipment installation and technical support of Weber, Inc. Solutions. Investigate and resolve customer reports of technical issues, while helping to…
Added 5 hours ago
G
GardaWorld - French Technical Support - Edmonton
GardaWorld
AB · Edmonton, AB
- Full-time
Experience as a field technician or knowledge of security alarm system installation and maintenance is considered an asset.
Added 5 hours ago
Jr Installer/Jr Technician
Reliance Home Comfort
Toronto, ON
By joining Reliance as a Jr Installer/Technician you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are…
Added 5 hours ago
MA
HVAC Refrigeration Technician/Associate
Mafna Air Technologies Inc.
Cambridge, ON
- $40,000 to $60,000 CAD / year
- Full-time
…leaders in providing custom Air Handling Solutions and HVAC Equipment to a vast client base across the US, Canada, and overseas. Over the past 20 years, Mafna has delivered innovative…
Added 5 hours ago
Maintenance Technician
SinaLite
Markham, ON
Experience with equipment installation, commissioning, and continuous improvement initiatives.
Added 5 hours ago
PT
Technician I Structured Cabling
Paladin Technologies
Toronto, ON
- Full-time
As a Technician I Structured Cabling with Bosch Building Technologies, you will be a key contributor to the installation, maintenance, and support of structured cabling systems for our…
Added 5 hours ago
DCEO Technician, YYC60 DCEO
Amazon
Airdrie, AB
Join our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you'll play a pivotal role in maintaining the heartbeat of…

CGI

Desktop Technician

Red Deer, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 29, 2026
Experience: Proven experience as a Desktop Support Technician. (3+ years)
Posting language: English
Posted: Oct 30, 2026

Original job description

Position Description

This position will be responsible for daily operational duties as a Desktop Support Technician. Duties will include deployments of computers and computer peripherals. Troubleshooting and incident resolution of issues submitted by End Users both from a software and hardware perspective (including Operation Systems, Desktop Applications, Desktops, Laptops, Surface Pro Tablets, etc.) Assisting to troubleshoot and resolve issues with simple network, voice, server and meeting room related issues as a Smarthands resource.

Your future duties and responsibilities

Your future duties and responsibilities

Perform installation of Desktop Software, Desktops, Laptops, Tablets Surface Pros and

various peripherals

Troubleshooting common issues with Desktop Software and Operating Systems
Repair and replace components in warranty and non warranty hardware (Desktops, Laptops,

Tablets Surface Pros, Peripherals)

Perform End User moves from various office locations including all computer related hardware and peripherals
Assist with troubleshooting and resolution of issues with simple network, voice, server and meeting room related issues as a Smarthands resource (hands and feet)
Coordinating work with Client and Third Party Vendors
Management of Desktop Hardware Configuration Management Databases (updating location and asset information)
On Call / Standby relating to high priority Deskside, Network, Hosting incidents afterhours

Required Qualifications:

Strong experience with Windows operating systems (7, 10, 11).
Strong experience troubleshooting and resolving issues with desktop hardware and peripherals from manufacturers such as Hewlett Packard, Dell, and Microsoft.
Experience in providing in person and remote troubleshooting of desktop software.
Experience providing Smarthands assistance in network, storage, and meeting room support services.
Knowledge in handling devices like routers, switches, wireless access points, and meeting room equipment (speakers, microphones, televisions, touch panels, etc.).
IT Security knowledge a benefit : intermediate to high understanding of security aspects
Knowledge and experience using imaging tools and supporting users with new images.

Required Qualifications To Be Successful In This Role

Professional Requirements:

An Associate's or Bachelor's degree in Computer Science or a related field.
Strong customer service skills, both in person and over the phone.
Strong teamwork ethics.
Highly organized with strong time management skills.
Strong ticket management abilities.
Thought leadership regarding issues and observations in the environment.
Initiative, autonomy, and a strong sense of urgency.
Proven experience as a Desktop Support Technician. (3+ years)
Excellent knowledge of hardware, software, and computer networks.
Strong problem solving and troubleshooting skills.
Ability to work independently and as part of a team.
Excellent communication and customer service skills, dealing with all levels within an organization.
Knowledge of scripting and automation tools (preferred).

Preferred Requirements:

Knowledge of ITIL is an asset.
Network, Storage, and Meeting Room Support experience and certification are an asset.
A+ Certification is an asset.
Experience with Trustwave

Required Qualifications:

Strong experience with Windows operating systems (7, 10, 11).
Strong experience troubleshooting and resolving issues with desktop hardware and peripherals from manufacturers such as Hewlett Packard, Dell, and Microsoft.
Experience in providing in person and remote troubleshooting of desktop software.
Experience providing Smarthands assistance in network, storage, and meeting room support services.
Knowledge in handling devices like routers, switches, wireless access points, and meeting room equipment (speakers, microphones, televisions, touch panels, etc.).
IT Security knowledge a benefit : intermediate to high understanding of security aspects
Knowledge and experience using imaging tools and supporting users with new images.

Professional Requirements:

An Associate's or Bachelor's degree in Computer Science or a related field.
Strong customer service skills, both in person and over the phone.
Strong teamwork ethics.
Highly organized with strong time management skills.
Strong ticket management abilities.
Thought leadership regarding issues and observations in the environment.
Initiative, autonomy, and a strong sense of urgency.
Proven experience as a Desktop Support Technician. (3+ years)
Excellent knowledge of hardware, software, and computer networks.
Strong problem solving and troubleshooting skills.
Ability to work independently and as part of a team.
Excellent communication and customer service skills, dealing with all levels within an organization.
Knowledge of scripting and automation tools (preferred).

Preferred Requirements:

Knowledge of ITIL is an asset.
Network, Storage, and Meeting Room Support experience and certification are an asset.
A+ Certification is an asset.
Experience with Trustwave

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $35.000–75,000$. This role is an existing vacancy.

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team - one of the largest IT and business consulting services firms in the world.

Apply About employer

More about this job

Responsibilities

Deploy and configure desktops, laptops, tablets, software, and peripherals; troubleshoot user issues and repair or replace hardware. Provide hands-on support for basic network, voice, server, storage, and meeting room issues, maintain hardware asset records, coordinate with vendors, and participate in after-hours on-call support.

Requirements

Requires at least three years of desktop support experience, strong Windows and hardware troubleshooting skills, experience with in-person and remote software support, and familiarity with imaging tools and smart-hands support. An associate or bachelor's degree in computer science or a related field is required, along with strong customer service, communication, organization, and problem-solving skills; ITIL, A+, and related support certifications are assets.

Skills

Windows Operating Systems
Desktop Hardware Troubleshooting
Peripheral Support
Operating System Support
Computer Imaging
Network Support
Storage Support
Meeting Room Support
Hardware Repair
Asset Management
Ticket Management
Customer Service
Incident Resolution
IT Security
Scripting And Automation

Visa sponsorship

Not detected in the job text

Keywords

Windows 7
Windows 10
Windows 11
Desktop Support
Desktop Applications
Desktops
Laptops
Surface Pro Tablets
Computer Peripherals
Hardware Repair
Computer Imaging
Routers
Switches
Wireless Access Points
Meeting Room Equipment
Network Support
Storage Support
Voice Support
Server Support
IT Security
Asset Management
Ticket Management
Incident Resolution
ITIL
A+ Certification
Trustwave
Scripting
Automation
Smart Hands

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